Error in the Shopping Cart view

In the shopping cart view, the list is showing shopping carts that are completed even though the queries are set to not show completed shopping carts. There is no way to make the completed ones go away and only show active ones.
Under the "Status" column these are shown as "approved". Are they not going from approved to "completed" or some other such category even though goods receipts have been done.
Any help will be appreciated.
Thanks
Karina

Hi,
In standard, the "last" status at shopping cart header is the approved one (I1129). Shopping cart does not behaves like purchase order or RFX, where you can complete the document and the header status will assume it.
You can check the current shopping cart status at header level in BBP_PD transaction.
After shopping cart is ordered, it will go to approval and afterwards it will assume the approved status, which is the last one at heder level.
I hope it helps.
Kind regards,
Ricardo

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Workflow goes in error when the shopping cart is rejected

Hi All,
We have implemented n step approval workflow.
The issue is when the shopping cart gets rejected, the workflow WS14900032 gets called which sends the mail to approver/initiator/reviewer.
The catch here is this workflow is going in error only in case of approvers and that too sometimes.
Can anybody tell me what might be the issue with this. I have already compared the correct and errored workflow data but do not find anything specific.
Please help.
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Hi,
What was the error detail in SWI2_DIAG transaction?
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Send backend error notification to shopping cart creator/requestor

Hi Gurus,
We are currently using SRM7.0 classic scenario. In RZ20 transaction code, errors on the shopping cart appeared. We have a requirement for the ff:
Send a notification to user informing them about the backend application error,
Download and store the error in file server or a custom table
and Delete the error from the application monitor
Please advice if you have encountered any of these.
Thanks.

Hi Gerhard!
Did you check DC30 in the backend to have the type of file used in the attachment?
We had a similar problem after the last patching and SAP advised to change the file format in DC30 in the backend to show for example: instead of *.xls change to .
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Elisabeta

Getting error while creating the Shopping cart.

Hi ,
I am getting error while creating the Shopping cart.
a.Error in account assignment for item 1 (Item Testing SC )
b.Duplicates of Cost Centre T10063 are defined in SRM (Item Testing SC )
Kindly provide the solutions.
Thanks,
Dev

Try the following in the ERP backend system:
Standard Hierarchy Inconsistencies
Issue: one Cost Center is repeating in more than one node in Cost Center Standard Hierarchy.
Update from SAP Global support, the following was the email received:
in transaction KSH3 please run both the ambiguity and completeness check(Menu -> Extras -> Check and Help functions).
If you think that your standard hierarchy is inconsistent you can check that as following:
Run transaction Extras -> Hierarchy - Master data -> Test. The result shows you if there are in consistencies. If that is the case run also Extras -> Hierarchy - Master data -> Comparison.
Alternatively, you can run the report 'RKCORRH1' (TN SE38).
Run both the Hierarchy->Master data->test and the
Hierarchy->Master data->comparison.
As stated above inconsistency message showed after Test. Run the comparison and you get a similar message.
Once the above two are run, again when you go to test, the inconsistency disappears.

Error while transferring the Shopping cart to ECC system

Hi,
I am getting the below error in classic scenario, while trying to transfer the shopping cart created in SRM (v 4.0) system to ECC (v5.0) system.
"06313 Material differs from material & from t he info record"
I have a valid inforecord in ECC for the material and vendor entered in shopping cart.
Please help me to find out what could be the problem.
Thanks & Regards,
Arun

Hi Arun,
Its difficult to tell what is the issue exactly with the information provided by you but neverthless check the following observations :
1. Did you refer the correct info. record while creating shopping cart for that item ?
2. Check for the detailed description of error in Application Monitor using RZ20 txn. and also in SLG1 for any error logs.
Also check in BBP_PD for the status.
3. Also try to craete a P.R and P.O in R/3 for that material by referring that info record. This is one of the best ways of trouble shooting as you can nail down the issue thats causing this error.
Please check for the above observations and get back to us for further help.
Award points for helpful answers.
Rgds,
Teja

Items in the shopping cart appear with different price than in the catalog

Hi All,
We are running SRM 5.0 (Classic Scenario) with external catalogues.
After selecting items from the external catalogue and transferring them to the shopping cart, the items appear with different price(the problem exists in the productive system)
The strange thing is that there is no dependence or sequence between the differences. For example, in one shopping cart, one item is with correct price, the price of the other item is not correct (when I click on the icon which is showing item details in the catalogue, the price is different than the one in the shopping cart). Sometimes the difference is significant, sometimes not - if the item price in the catalogue is 22.34 EUR, in the shopping cart is 21.22EUR or if the item is 45.62EUR in the shopping cart is 45.60 EUR. There is no logic.
I tried to create a shopping cart in the support system, with the same items from this catalogue, and they are sent back in SRM with the correct prices.
I traced all OCI parameters, sent from the supplier catalogue, and everything is correct.
At the example given below the price in the shopping cart ordered in the productive system is 69.00CZK, and after that during the test the correct price of 73.870CZK has appeared.
NEW_ITEM-DESCRIPTION==Durable-KeyClip-keytag%2C+black
NEW_ITEM-MATNR==
NEW_ITEM-MATGROUP==
NEW_ITEM-QUANTITY==10
NEW_ITEM-UNIT==EA
NEW_ITEM-PRICE==73.870
NEW_ITEM-PRICEUNIT==1
NEW_ITEM-CURRENCY==CZK
NEW_ITEM-NEW_ITEM-LEADTIME==1
NEW_ITEM-VENDOR==
NEW_ITEM-VENDORMAT==0176%2F1957001
NEW_ITEM-MANUFACTCODE==
NEW_ITEM-MANUFACTMAT==
NEW_ITEM-CONTRACT==
NEW_ITEM-CONTRACT_ITEM==
NEW_ITEM-SERVICE==
NEW_ITEM-EXT_QUOTE_ID==
NEW_ITEM-EXT_QUOTE_ITEM==
NEW_ITEM-EXT_PRODUCT_ID==23109
NEW_ITEM-EXT_SCHEMA_TYPE==UNSPSC
NEW_ITEM-EXT_CATEGORY_ID==55121504
NEW_ITEM-LONGTEXT_1%3A132==Durable-KeyClip%0D%0Akeytag%2Cblack%0D%0A%0D%0A6pc
I checked the error log in SLG1 for BBP_OCI, and no error message exists. In my opinion the problem can be in supplier system, because otherwise all items will be with wrong price. And at the moment, there are shopping carts in which all items are with the correct price!
It is not something in the user profile, because in one shopping cart created by one user some items are correct, some of them not.
I also checked with the supplier, they said that they haven't change the price, recently.
Has somebody of you met this problem?
In the IMG-> Define External Web Services (Catalogs, Vendor Lists etc.) I have set all parameters for the standard call structure: the URL of the supplier, our company ID and password for their catalogue.
In the Detail view for the catalogue, the following parameters are set
u201CAdditional functions in the product catalogueu201D field:
-     Display product data again in the catalogue
-     Validate product data from SAP Enterprise Buyer
-     Find supply sources
u201CTechnical Settingsu201D field
- Use Error Log
Thanks,
Desi

That means that we are not maintaining material numbers in SRM, so there are no predefined price or info records for that materials in R/3 system, or in SRM.
In the set up of external catalogues, validation of the price is set. Which means that, if a new shopping cart is created from already existing one, and meanwhile, a change of the price is done by the supplier in the catalogue, the new item price will be adopted in the shopping cart.
No prices are maintained in the SRM system, everything is from the supplier catalogue.
Desi

Display the shopping cart details via Monitor shopping cart without the user being mapped in organizational structure

Dear Experts,
I have a scenario where the Project/Support team members won't be mapped into the organizational structure. But they must be able to view the shopping cart details. Could you please help me in providing some clue to achieve this.
As of now, I am getting the below error if the user is trying to view the shopping cart details when the user is not mapped into the organizational struture.
Thanks in advance for your help.
Best Regards,
Bharathi

Hi Bharathi,
Make it more simple. Create a separate organizational unit for the Support/Admin team and intergrate the users there.
It's the common practic.
Regards
Konstantin

SRM 7.0 Process-Controlled (BRF) Workflow -- Error message to Shopping Cart

I am modifying a BRF Expression used to calculate approval levels. During this calculation, I may run into error conditions (e.g. Currency tranlsation not found) that I want to display to the user (in the Shopping Cart).
I have tried raising the following exceptions:
/sapsrm/CX_WF_RULE_ERROR.
/sapsrm/CX_WF_RULE_ABORT.
Raising these exceptions do result in SLG1 log entries being written, but the User is not informed of the error (ie. at top of shopping cart where other messages display).
I can probably jump out of the Webdynrpo to read logs, but thought there MUST be some standard way of passing error conditions from the BRF, back to WF, and then back to the Webdynpro Window.
Anybody raise error messages back to the online user from Process-Controlled Workflow?
Thanks,
- Tim

>
Saravanan Dharmaraj wrote:
> Hi Tim,
>
> I am not sure about your business requirement, but if you want to display custom error message while user create a SC, SAP has provided a standard BADI - BBP_DOC_CHECK_BADI. You can implement this Badi to raise a custom error,warning message. You can build your brf logic in the BADI implementation..
>
>
> Best Regards,
> Saravanan Dharmaraj.
Hi Saravanan,
I am actually modifying the Approval Limit Checks (for multi-currency translations) that you recently coded in Maryland. It can occur that errors occur in determining limits (new Currency translation I just added), or during the lookup of agents (ie user config is inconsistent).
In these cases, I can make the shopping cart Dump, by raising untrapped error messages, or assertions. However, I would like to raise exceptions that get trapped (such as the ones I identified in original post), and then make their way to the shopping cart.
Unless I am missing something, I don't think the WF BADIs, or BRF are gonna communicate errors back to the shopping cart, even though these components are called during cart creation and checks.
I realize that I can recode the Agent Determination BADIs, BRF calls, or even read BRF logs within BBP_DOC_CHECK_BADI. I mentioned this in my original posting as well.
Anyway, any help is appreciated.
Thanks,
- Tim

Error While Creating Shopping Cart in Portal.

Hi,
Users are facing some issue while creating the shopping cart in Portal.
This issue they are not facing every time.. Some times it is working fine and some times it is not.
The Error which was logged in the Default trace file is as below:
java.lang.NullPointerException#
at java.lang.StringBuffer.<init>(StringBuffer.java:130)#
at com.sap.portal.pcm.admin.util.StringListTokenizer.<init>(AttributeValueList.java:117)#
at com.sap.portal.pcm.admin.util.AttributeValueList.<init>(AttributeValueList.java:41)#
at com.sap.portal.pcm.admin.util.AttributeValueList.stringToValueList(AttributeValueList.java:55)#
at com.sap.portal.unification.obntargetcreator.ParameterMappingHelper.getRelevantPersistedParametersForSpecificOperation(ParameterMappingHelper.java:414)#
at com.sap.portal.unification.obntargetcreator.ParameterMappingHelper.loadPersistedParametersForOperation(ParameterMappingHelper.java:366)#
at com.sap.portal.unification.obntargetcreator.ParameterMappingAccess.loadParameterMappingData(ParameterMappingAccess.java:58)#
at com.sap.portal.navigation.mapping.OBNParametersMapping.getMappingDesignTimeData(OBNParametersMapping.java:297)#
at com.sap.portal.navigation.mapping.OBNParametersMapping.getMappedDynamicParameter(OBNParametersMapping.java:106)#
at com.sapportals.portal.appintegrator.template_processor.ModifierImpl.getOBNMappedParameters(ModifierImpl.java:305)#
at com.sapportals.portal.appintegrator.template_processor.ModifierImpl.getMappedParameters(ModifierImpl.java:297)#
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.processModifier(TemplateProcessor.java:304)#
at com.sapportals.portal.appintegrator.template_processor.compiler.ProcessModifierAction.execute(ProcessModifierAction.java:16)#
at com.sapportals.portal.appintegrator.template_processor.compiler.ProcessTemplateAction.execute(ProcessTemplateAction.java:39)#
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.processImpl(TemplateProcessor.java:416)#
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.process(TemplateProcessor.java:390)#
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.process(TemplateProcessor.java:402)#
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessorService.processTemplate(TemplateProcessorService.java:54)#
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessorService.processTemplate(TemplateProcessorService.java:107)#
at com.sapportals.portal.appintegrator.layer.AbstractIntegrationLayer.processTemplate(AbstractIntegrationLayer.java:442)#
at com.sapportals.portal.appintegrator.layer.URLTemplateProcessLayer.processLayer(URLTemplateProcessLayer.java:33)#
at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:161)#
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:68)#
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:54)#
at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)#
at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:249)#
at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)#
at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:799)#
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:652)#
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)#
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:541)#
at java.security.AccessController.doPrivileged(Native Method)#
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)#
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)#
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)#
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)#
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)#
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)#
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)#
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)#
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)#
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)#
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)#
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)#
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)#
at java.security.AccessController.doPrivileged(Native Method)#
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)#
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)#
Could any one suggest something how to go ahaead to resolve this issue.
Thanks in advance.
Regards,
Viswes.

Hi,
Hope this is not an application error ,its happens some time if portal is down,So if you get this error contact your basis team..
Regards
Vishal

How to display error message in Shopping Cart?

How to display error message in Shopping Cart and stop the shopping cart for further processing? I try MESSAGE w001(zshop) or MESSAGE e001(zshop). But it is causing run-time error.

Hi Paul,
In the DOC_CHECK or DOC_SAVE BADI, you have a global internal table named et_messages. The structure of this table is 'bbp_smessages_badi'. You can append your error message here by inputting the message type, ID and number. The message type is either 'E' for error or 'W' for warning and the number would depend on your message class(ID). You will be able to see the error message on top of the screen, can be a red or yellow highlight depending on your appended message. I don't think creating the error message via the MESSAGE syntax will be successful, maybe this is why you are getting a runtime error.
Regards,
Noel

Error in process shopping carts

Hi,
We are using extended classic scenario.
Shopping carts are created in SRM. After approval of shopping carts
errors occured.
Error messages while monitoring shopping carts are as follows:
1. Local error: Error during determn of backend follow-on doc. for
shopping cart 1000226740
2. Backend application error :Shopping Cart 1000227220 (Purch.
Requisition 1100109923): ME007 System error: block object Purch.
requisitio n, key 1100109923
Inthe description of 2nd error PR NO 1100109923 is visible in
transaction BBP_PD, but it is not visible in R/3 nor in SRM shopping
cart
All the shopping carts having errors are approved almost at same time.
We have checked RFC connection, queues, idocs as well as scheduled jobs
and system log for that particular time.
Can you suggest me how to process such shopping carts and also give a
solution to avoid this problem as the same problem occurs almost once
in month.
Regard,
Madhuvanti

1. Is your employee & manager is inheriting the value of attribute BSA in org structure?
it looks SRM is not able to decide the backend doc
2. you will not be able to see the PR no in any sys
because the SRM has just booked this PR no by the virtue of the no range mapping
external in ECC for PR doc type
and for back end in SRM
what is yr settings for
define backend objects
and sourcing for prod cat
BR
Dinesh

Disable GL Account Field for editing in the Shopping Cart SRM 7.0

Hi,
We would like to disable the GL Account field for editing only on the Shopping Cart Approval Screen. I tried to implement this through configuration of Metadata Dynamic Class in SPRO->SRM Application Server ->Cross Application Basic Settings->Extension & Field Control ->Configure Control for Fields of substructure. But the class is not getting triggered.
Any help would be appreciated. We are on SRM 7.0
Thanks
Raghav

Hi Rohit,
Try to activate the view and component and then see. If this does not works, create an enhancement for the view and write the below code in method WDDOMODIFYVIEW
DATA btn_confirm TYPE REF TO cl_wd_button.
btn_confirm ?= view->get_element( 'AUTO_CONFIRMATION' ).
if btn_confirm is BOUND.
btn_confirm->SET_TEXT( value = 'Confirmation' ).
endif.
This code will set the button text as 'Confirmation' .
Regards,
Anubhav

Shopping cart View

Hi,
I have a report which contains 10+ shopping carts cretaed by user XYZ
But when I try to see the details of this shopping cart it falls into error
"The following error text was processed in the system DE1 : Attribute for user contains errors. Inform system admin.
The error occurred on the application server gbahev19_DE1_22 and in the work process 0 .
The termination type was: ABORT_MESSAGE_STATE
The ABAP call stack was:
Form: OUTPUT_EXPRESS_MESSAGES of program SAPLBBP_SC_UI_ITS
Form: EXTERNAL_SCREEN_DETERMINE of program SAPLBBP_SC_UI_ITS
Module: EXTERNAL_SCREEN_DETERMINE of program SAPLBBP_SC_UI_ITS"
Please note that user XYZ is recently delimited and User ABC is occuping his position.
How can i see the shopping cart details in Portal?
Thanks
Rajendra

Hi,
Let me explain the problem in details.
We create Org structure in R/3 which replicates to SRM on daily basis.
Portal fetches the data from SRM.
Now as the User XYZ who has created shopping carts is removed from org structure(R/3 & SRM).So his personnel record is no more in the system.(replaced by a new user)
Still we can see his shopping cart details in SRM in T-code "BBP_PD" (search by created by)
But when ever we try to see these shopping carts in portal(monitor shopping carts) we are getting the error as above.
Hope this clears the understanding.
Please help.
Thanks
Rajendra

With WBS element unable to create the Shopping cart

Hi,
With WBS element unable to create the Shopping cart
Problem description:
Shiopping cart >Item detail > Account assignment
A/c assignment category " WBS element", Assignment no (some no,eg 1000-2 ).System picks the G/L account and business area,unable to create the shopping cart.Getting error message that
"The account assignment objects are defined for different business areas "
Did i missed anything ,please
Thanks
Hareesha

Hi Hareesha,
As Sreedhar has rightly said the issue is definitely with the correctness of the data.
Check the assignment of WBS to the proper business area which you are using to create the shopping cart.Check your org. structure and attributes and their assignments once again.
Neverthless some OSS notes for your reference if in case you can not able to make P.Os or the SC's / P.Os are not getting transfered to back end R/3.
<b>Note 727897 - WBS element conversion in extended classic scenario</b>
<b>Note 1000184 - Account assignment error when document transfer to back end</b>
Even after validating the data if the problem still persists please explain it clearly with the errors for further help.
Rgds,
Teja

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Hi all,
In the Delivery address of the shopping cart screen, I need to add (*) in a field text, saying that it is mandatory field.
So, I need information that can help me change the standard field text, to add(*) in prefix. can you please help me find the information to add the same.
Regards,
Abhinay.

Hi Abhinay,
if you are in SRM 7.0 , then you can do it through the below configuration else you will have to modify the relevant HTML template.
SPRO->IMG->SAP Supplier relationship managemnet->SRM Server->Cross Application basic setings->extension and Field control(personalization)-> configure field control->configure control of field of substructure->Metadata for Fields of Substructures and Table-Like Enhancements
In your case if this is delivery address field , then choose Bus. object set type as 07 , Business object as BUS2121 , set level as Item , set subtype as 00000027.
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As far as i know it will make a red asterick in the screen but you will have to write that check in DOC_CHECK_BADI to throw error message.
Thanks
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