Error in Uploading of Documents into Portal through KM

Hi All,
      I Am new to KM, i am uploading the Word Documents into Portal through KM, this is the path : Content Administrator->KM Content->Documents--->
here i am creating one folder after that i am uploading one Word Document into through Folder--->Upload, but when i am clicking on that uploaded document it shows Portal Runtime error....This is my problem....
Could u please solve my problem....for me this is very urgent.....
Thanks and Regards,
Abhiram Choudary.

Hi Abhiram,
Please check it the link to the file uploaded file is ok, in order to make sure that there is a problem with the upload. The link should look like: <Protocol>://<Portal_Server_Name>:<Port>/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/documents/<your_Folder>/<your_wordfile_name>.doc
or
<Protocol>://<Portal_Server_Name>:<Port>/irj/go/km/docs/documents/<your_Folder>/<your_wordfile_name>.doc
If it's that's not the case you might need to change the configuration of the <a href="http://help.sap.com/saphelp_nw04s/helpdata/en/7d/236cfa17034a37a439dc392ec59eb0/content.htm">URL Generator Service</a>. Perform the steps indicated under "Activities".
Hope this helps,
Robert

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