Error in User Management Link CRM 7.0

Hi
As per CRM 7.0 standard functionality (with ECC as a back end), USER MANAGEMENT Link is available to maintain WEBSHOP Logon users.
We are getting the below error when we try to maintain the USERS through that link
"SERIAL NUMBER MISSING u2013 ENTRIES IGNORED INT"
Due to this we are not able to create users through USER ADMIN Link.
Please advice on the above error.
Thanks and Regards
DJ

Thanks

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#1.5 #00188B34FD33006C0000002800007AC8000461B1DE2BD2F2#1233316471589#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#sap.com/tcwddispwda#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#J2EE_ADMIN#2018##mysapbw_BW7_23635150#J2EE_ADMIN#c13b1ba1eec411dd9cbb00188b34fd33#SAPEngine_Application_Thread[impl:3]_2##0#0#Error#1#/System/Server/WebRequests#Plain###application [webdynpro/dispatcher] Processing HTTP request to servlet [dispatcher] finished with error.
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Exception id: [00188B34FD33006C0000002600007AC8000461B1DE2BCF03]#
#1.5 #00188B34FD33005F000004A300007AC8000461B1E07DB217#1233316510512#com.sap.engine.services.security.authentication.logonapplication#sap.com/com.sap.security.core.admin#com.sap.engine.services.security.authentication.logonapplication.doLogon#J2EE_GUEST#0##n/a##d88d4300eec411dd9ac900188b34fd33#SAPEngine_Application_Thread[impl:3]_6##0#0#Error##Java###doLogon failed
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Please help me in resolving this issue.
Regards,
Nallasivam.D

Hi,
After looking into the error first i dont think you are enter the right password.
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Ramanath

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User Creation in CRM Web Channel - User Management in CRM Web Channel - SAP Library

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Hi,
Yes, It's Helpful for User Administration.
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Message was edited by: Kishor Gopinathan
Message was edited by: Kishor Gopinathan

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