Error in viewing report in pdf

Hi
I have created a template for report using BI Publisher desktop in word2007 and uploaded it into the report and when i check the result in HTML or in RTL format the template is showing exactly what it is , but when i try to generate same report in pdf all ". " as replaced by "?" . Please help out how to resolve this issue.
Thanks and regards
Sandeep

Check the following:
select * from hr.pay_report_definitions t
For Report Name 'Archive Cheque Writer (PDF)', the report type should be PDF.

Similar Messages

IllegalArgumentException error while exporting report in PDF format

Hi all,
we are using Crystal Report 2008, Java 1.5.22 and JRC 11.8.4.1094 to export reports in pdf format within java.
It is working fine for all reports except for a specific report where it gives IllegalArgumentException while exporting the PDF.
Below the error occurred:
12:39:16,875 ERROR [c] Disk Exporter: no output file was created by an exporter
12:39:16,875 ERROR PdfExporter: caught Exception in PDFFormatter.finalizeFormatJob (from destination?); aborting export
java.lang.IllegalArgumentException
 at com.crystaldecisions.reports.exporters.destination.disk.c.a(Unknown Source)
 at com.crystaldecisions.reports.exporters.format.page.pdf.b.a(Unknown Source)
 at com.crystaldecisions.reports.a.e.if(Unknown Source)
 at com.crystaldecisions.reports.formatter.a.c.if(Unknown Source)
 at com.crystaldecisions.reports.formatter.a.c.a(Unknown Source)
 at com.businessobjects.reports.sdk.b.b.int(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.x.a(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.q.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.dd.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.export(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.export(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.NonDCPAdvancedReportSource.export(Unknown Source)
 at com.crystaldecisions.reports.reportengineinterface.JPEReportSource.export(Unknown Source)
 at com.crystaldecisions.report.web.event.br.a(Unknown Source)
 at com.crystaldecisions.report.web.event.w.a(Unknown Source)
 at com.crystaldecisions.report.web.event.b7.broadcast(Unknown Source)
 at com.crystaldecisions.report.web.event.av.a(Unknown Source)
 at com.crystaldecisions.report.web.WorkflowController.do(Unknown Source)
 at com.crystaldecisions.report.web.WorkflowController.doLifecycle(Unknown Source)
 at com.crystaldecisions.report.web.ServerControl.a(Unknown Source)
 at com.crystaldecisions.report.web.viewer.ReportExportControl.a(Unknown Source)
 at com.crystaldecisions.report.web.ServerControl.getHtmlContent(Unknown Source)
12:39:16,875 INFO [c] Disk Exporter: finalizing export to destination
12:39:16,875 ERROR [JRCCommunicationAdapter] Failed to export report
com.crystaldecisions.reports.exporters.format.page.pdf.a.a: Unknown exception is thrown
 at com.crystaldecisions.reports.exporters.format.page.pdf.b.a(Unknown Source)
 at com.crystaldecisions.reports.a.e.if(Unknown Source)
 at com.crystaldecisions.reports.formatter.a.c.if(Unknown Source)
 at com.crystaldecisions.reports.formatter.a.c.a(Unknown Source)
 at com.businessobjects.reports.sdk.b.b.int(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.x.a(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.q.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.dd.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.export(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.export(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.NonDCPAdvancedReportSource.export(Unknown Source)
 at com.crystaldecisions.reports.reportengineinterface.JPEReportSource.export(Unknown Source)
 at com.crystaldecisions.report.web.event.br.a(Unknown Source)
 at com.crystaldecisions.report.web.event.w.a(Unknown Source)
 at com.crystaldecisions.report.web.event.b7.broadcast(Unknown Source)
 at com.crystaldecisions.report.web.event.av.a(Unknown Source)
 at com.crystaldecisions.report.web.WorkflowController.do(Unknown Source)
 at com.crystaldecisions.report.web.WorkflowController.doLifecycle(Unknown Source)
 at com.crystaldecisions.report.web.ServerControl.a(Unknown Source)
 at com.crystaldecisions.report.web.viewer.ReportExportControl.a(Unknown Source)
 at com.crystaldecisions.report.web.ServerControl.getHtmlContent(Unknown Source)
Caused by: java.lang.IllegalArgumentException
 at com.crystaldecisions.reports.exporters.destination.disk.c.a(Unknown Source)
 ... 56 more
Have an idea?
Thanks

Hello Andrea.
I searched through the SAP Notes for the error that you are encountering. There is an SAP Note that exists titled the following:
1332907 - Report being exported to PDF format using the Crystal Reports for Eclipse 1.x runtime, errors with the exception: PdfExporter: caught Exception in PDFFormatter.finalizeFormatJob
Since you may not have access to the SAP Notes, I will extract the details that are mentioned in the note here:
=============================================
Symptom
Attempting to export a report to Adobe PDF format using the Crystal Reports for Eclipse 1.x runtime results in an exception.
The exception indicates "PdfExporter: caught Exception in PDFFormatter.finalizeFormatJob"
Environment
Windows 2003
Apache Tomcat 5.0
Crystal Reports for Eclipse version 1.x
Reproducing the Issue
Using the Crystal Reports for Eclipse runtime version 1.x attempt to export a report to PDF format that has the "Repeat Group Header on Each Page" option enabled.
Note: This does not occur if this option is enabled in a subreport.
Cause
When the "Repeat Group Header on Each Page" is enabled for a group in a main report the Crystal Reports for Eclipse 1.x runtime is unable to correclty format the PDF document which results in an exception.
Resolution
Updating the application to use Crystal Reports for Eclipse version 2.x runtime will resolve the issue.
The most recent updates to the Crystal Reports for Eclipse runtime can be freely downloaded from the SAP SDN Website.
http://www.sdn.sap.com/irj/boc/crystalreports-java
=============================================
Since you are on JRC 11.8.4.1094 which is Crystal Reports for Eclipse 1.x, this may be the cause of your problem.
I hope that this helps.
Regards.
- Robert

RWI 00236 error while opening report in PDF mode

Hi All,
I'm getting the RWI 00236 error while the report is opened in PDF mode.I have searched on this error but couldn't got the answer so far.My report is quite a large one and i wont get any error while running simple reps.If this is something to do with temp files deletion at server side ,pls let me know which temp files needs to be deleted bcoz there quite few temp files at server level.Ofter getting this error msg ,the report browser hangs up and i needs to logout completely from infoview.
Im using BO X1r2 version and service pack is SP4.

Hi,
Are you able to open other reports in PDF Mode or not
If you are not able to open any report in PDF format then try to follow below mentioned steps.
1. Open Adobe Acrobat Reader. Click Edit > Preferences.
2. Click Internet in the Categories column of the Preferences property sheet.
3. Choose Display PDF in browser check box as shown below.
4. Click Ok, Adobe will reconfigure the setting, close Reader.
5. Now, when we view in pdf format in IE, we might see one message
6. So, when IE is launched, go to Tools>Manage Add-ons>Enable or Disable Add-ons and then enable
"Adobe PDF Reader Link Helper" add-on. Click Ok, restart IE.
Cheers,
Suresh Aluri.

Error in viewing reports through Portal favorites.

Hello Everyone,
I am facing some issue in viewing reports in my portal.
I have kept some of my reports as portal favorites,but when i try to open those reports it is giving me an error saying page cannot be found or it may be unavailable.
Please Help.
Thanks and Regards,
Atul Dumbre

Hi Atul,
Kindly check in the report's external link in KM.What is the iView its using?
then check in content administration whether that particular iview is available or not?
If that iView is not available then change the link.then it should work.
Naga

Crystal Reports 2008 Server Error when viewing report

Hello All,
I have loaded a CR 2008 report onto the CR 2008 Server. When I view the report from InfoView or CMC, I get the following error message:
Error in File <report name>: Unknown Database Connector Error .
I setup the ODBC datasources on the server as they are on my client PC where the Report originally worked. Are the ODBC datasource connections supposed to copy over with the report? Or do I have to manually enter them into the "Database Configuration" section?
Thank you in advance.

1212487 - Error: "CRAXDRT Error Occured on Server. Error Number:-2147221005"
Symptom
A report is called through the Active Server Pages (ASP) Report Server to be displayed in the Report Viewer for ActiveX. However, the report is displayed with blank pages and when the viewer is switched to the Report Viewer for HTML the following error is displayed:
"CRAXDRT Error Occurred on Server. Error Number:-2147221005 Error Description: 006ASP 0177 Server.CreateObject Failed~Invalid Class String"
The same ASP application returns the report correctly when it is called from a client computer with the full version of Crystal Report 8 Developer Edition installed.
Resolution
It was found that the file, Emfgen.dll, was not installed and registered on the web server computer during the installation of the Crystal Reports ASP Reports Server. The report could be displayed correctly on the client computer, without Crystal Reports Developer Edition installed, after this file had been installed on the web server computer.
For more information on installing the Crystal Reports web components please search for and download Scr8_WebManualInstall.zip from our website at:

Error During view report

Migrating from HP(FORMS/WEB) to Win-2000 box.I am getting this error during view any report/log file through application. Need Help.
App-FND-01632 : Cann't open file "/u09/logdir/concr.mgr"
Cause :[Routine] encountered an error when attempting to open file.
Thanks
GCS

Couple of things you can check to isolate the prb
Run the detail report individually w/o navigating from the summary report
Also make sure if your summary report runs well as such.
As long as they run indivdually and you not even passing filters ideally it shouldnt cause any issue... Does it generate a SQL?
Thanks
Prash

DPM 2010 - Getting errors when viewing reports

Microsoft DPM Forum,
I am getting the following error when attempting to view reports in DPM 2010:
An error occurred during client rendering.
An error has occurred during report processing. (rsProcessingAborted)
Cannot create a connection to data source 'DLS'. (rsErrorOpeningConnection)
Cannot open database "DPMDB" requested by the login. The login failed. Login failed for user 'servername\DPMR$servername'.
This is occurring after I rebuilt the OS on the DPM server to resolve a "tape system disconnect" issue that plagued us since November of 2013.
Any idea how to resolve this?
Thanks in advance,
Joe

Mike,
Thank you for that post. Yes, I saw that while I was researching a possible solution to the problem. No dice. However, I reached out to Prosenjit Kanjilal of the Microsoft DPM Support Team (as he was emailing me on our re-occurring issue
of Event ID: 15 errors - see other thread). He had me do the following:
Open SQL Studio and connect to the instance
Go to Security->Logins
Now Add 'servername\DPMR$servername' if it is not already added
I also had to add the
dbowner role to the DPMDB database under 'user mapping' for this specific user to actually resolve the issue. The user wasn't listed in the Logins in SQL Studio.
Thanks again!
Joe

RrRenderingError - Error while exporting report to PDF

Hi,
I am getting an error while exporting SSRS 2000 report to PDF. The error message is as shown below. This is report actually by sales rep and it is working fine with all the sales rep but when i try with one sales rep i get this error.
Error
Exception of type Microsoft.ReportingServices.ReportRendering.ReportRenderingException was thrown. (rrRenderingError) Get Online Help
Exception of type Microsoft.ReportingServices.ReportRendering.ReportRenderingException was thrown.
Object reference not set to an instance of an object.
Please somebody help me out.
Thanks
Cheers
Gigi
cheri

Cherian K,
A message that indicates that the object reference is not set to an instance of the object is typically caused by one or more of the following reasons:
There are soft page breaks within empty lists in the report.
There are hidden groups within the report and you tried to export it to PDF.
The report has a link to a subreport that is not published on the report server and you tried to export it to CSV.
There are text boxes with a width and/or height of zero in the report.
A text box is either hidden or the NoRows property is set to true.
A text box spans table cells where some cells have a collection of null values.
The report has static columns and/or rows and, in the Visibility properties, Hidden is set to true.
The report has static columns and/or rows and there are grand totals in the report.
The report has static column headings and, in the Visibility properties, Hidden is set to true.
The matrix report has multiple columns and rows and, in the Visibility properties, Hidden is set to true and
you tried to export to PDF or TIFF.
Regards
Shiv

Error when export report to PDF with a none standard Windows font

Hi,
I got this error when trying to export PDF under VS2008 with an special true type font in the code behind. The error says:
...temp_9550ab94-02fc-4362-b259-cc6de8d6c04b {32E546F5-C6A3-44FC-B8EF-D5E37A1118FA}.rpt:\nOperation not yet implemented.
In the crystal reort under VS2008, I use a special font which is true type and it is already installed in the system, I can see the font in many other software like Word, Notepad, etc... without any problem.
Is anyone know how to fix it? please help.
Many thanks!!!
Lan

Hi Ludek,
I trid the SP, but doesn't work. I can send the font to you, it is only 50K. If you would like to try I can send it to you, but i am not sure how i can upload the font file. I guess any none Windows standard font will have same issue, i guess.
For now, i am going to give up and use image file instead.
Thanks,
Lan
Do you know if it is well-known issue in CR?
- No I do not.
where i can get any SP of CR for VS2008?
https://smpdl.sap-ag.de/~sapidp/012002523100009351512008E/crbasic2008sp1.exe
Runtimes for SP1:
CRRedist2008_ia64.msi
https://smpdl.sap-ag.de/~sapidp/012002523100006255262008E/CRRedist2008_ia64.zip
CRRedist2008_x64.msi
https://smpdl.sap-ag.de/~sapidp/012002523100006255272008E/CRRedist2008_x64.zip
CRRedist2008_x86.msi
https://smpdl.sap-ag.de/~sapidp/012002523100006255282008E/CRRedist2008_x86.zip
I would not mind testing this, but I need to know if there is a free download of this font available. I Googled the font name, but a quick search did not come up with anything.
Alternatively, you could try CR 2008 (12.x) and see if that will do the trick for you. An Eval of CR 2008 is available here:
http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx

Error while opening report in pdf through OAF.

This is my first report through OAF and I followed a couple threads discussed on this but I am unable to debug this problem
Requirement - User clicks the image and is prompted to open/save pdf result file.It doesnt take any user parameters
Error is : I get prompted to open/save the pdf file . I click on Open or Save it and then Open, it gives me the following error :
'could not open because it either is not a supported file or because the file has been damaged(for example , it was sent as an email attachement and wasnt correctly decoded)'
Steps taken so far :
1. Created VO with query select a,b,c from Table A
2. Created a simple xml page, with a torch image : Set Action Type and Event property of the Torch Image Item to FireAction and GenerateReport
3. Wrote the code in CO and AM to get the data in XMLNode.
4. I did SOPs , copypasted the xml in notepad saved it as xml, loaded in MSWord and created a template.Viewing pdf generates a pdf here on this data
5. With "XML Publisher Administrator" Responsibility, I created Data Definition and Template Definition.
6. I deployed all the files on server and ran the report. It prompts me to open the pdf but it seems corrupted. In Jserv.log, xml gets printed through SOPs.
One thing I noticed is: <?xml version="1.0"?> is missing from xml.
please assist me , what am I missing here ?
Thanks a lot.
My CO code :
public class EmpCO extends OAControllerImpl
public static final String RCS_ID="$Header$";
public static final boolean RCS_ID_RECORDED =
VersionInfo.recordClassVersion(RCS_ID, "%packagename%");
private static final String APP_NAME = "AK";
private static final String TEMPLATE_CODE = "Emp_Template";
private static final int BUFFER_SIZE = 32000;
public void processRequest(OAPageContext pageContext, OAWebBean webBean)
super.processRequest(pageContext, webBean);
OAApplicationModuleImpl am= (OAApplicationModuleImpl)pageContext.getApplicationModule(webBean);
am.invokeMethod("initEmpVO");
public void processFormRequest(OAPageContext pageContext, OAWebBean webBean)
super.processFormRequest(pageContext, webBean);
OAApplicationModuleImpl am= (OAApplicationModuleImpl)pageContext.getApplicationModule(webBean);
String event = pageContext.getParameter("event");
if("GenerateReport".equals(event))
System.out.println("user clicked the pencil");
// Get the HttpServletResponse object from the PageContext. The report output is written to HttpServletResponse.
DataObject sessionDictionary = (DataObject)pageContext.getNamedDataObject("_SessionParameters");
HttpServletResponse response = (HttpServletResponse)sessionDictionary.selectValue(null,"HttpServletResponse");
try {
ServletOutputStream os = response.getOutputStream();
// Set the Output Report File Name and Content Type
String contentDisposition = "attachment;filename=EmpReport.pdf";
response.setHeader("Content-Disposition",contentDisposition);
response.setContentType("application/pdf");
// Get the Data XML File as the XMLNode
XMLNode xmlNode = (XMLNode) am.invokeMethod("getEmpDataXML");
ByteArrayOutputStream outputStream = new ByteArrayOutputStream();
xmlNode.print(outputStream);
System.out.println(" xml data");
System.out.println(outputStream.toString()); //outputs the xml correctly
ByteArrayInputStream inputStream = new ByteArrayInputStream(outputStream.toByteArray());
System.out.println("1**");
ByteArrayOutputStream pdfFile = new ByteArrayOutputStream();
System.out.println("2**");
//Generate the PDF Report.
TemplateHelper.processTemplate(
((OADBTransactionImpl)am.getOADBTransaction()).getAppsContext(),// AppsContext
"AK",// Application short name of the template
TEMPLATE_CODE,// Template code of the template
"en", //language code of the template
"US",//Country Code
inputStream, //// XML data for the template
TemplateHelper.OUTPUT_TYPE_PDF,//Output type of processed document
null, //Properties
pdfFile); //OutputStream where the processed data goes
System.out.println("3**"); //doesnt print and goes in catch block
// Write the PDF Report to the HttpServletResponse object and flush.
byte[] b = pdfFile.toByteArray();
System.out.println("4**");
response.setContentLength(b.length);
System.out.println("5**");
os.write(b, 0, b.length);
System.out.println("6**");
os.flush();
System.out.println("7**");
os.close();
System.out.println("8**");
catch(Exception e)
System.out.println("9**");
response.setContentType("text/html");
throw new OAException(e.getMessage(), OAException.ERROR);
System.out.println("10**");
pageContext.setDocumentRendered(false);
System.out.println("11**");
///////////////------it prints only 1**, 2** and goes in catch block to print 9**
AM Code :
public void initEmpVO()
EmpVOImpl vo = getEmpVO1();
if(vo == null)
{ MessageToken errTokens[] = { new MessageToken("OBJECT_NAME", "EmpVO1") };
throw new OAException("AK", "FWK_TBX_OBJECT_NOT_FOUND", errTokens);
} else
{ vo.executeQuery(); }
public XMLNode getEmpDataXML()
OAViewObject vo = (OAViewObject)findViewObject("EmpVO1");
XMLNode xmlNode = (XMLNode) vo.writeXML(4, XMLInterface.XML_OPT_ALL_ROWS);
return xmlNode;
}

Hi,
Basically the reason for this is that your "PDF file" is not populated with the correct pdf structure that Adobe recognizes (i.e. save the file and look at it in notepad, you'll see it's probably in html or a java stack trace). 2 reason's this happens
1.You do not have the necessary library files attached to your project i.e. for XMLPublisher you will need $JAVA_TOP/oracle/apps/fnd/* and $JAVA_TOP/oracle/apps/xdo/*. Zip these up and add them to your libraries section of your project.
2. Your XML Publisher properties are not configured correctly. (usually causes a blank file) To change this go to (E-Business Suite>XML Publisher Administrator>Administration>General>Temporary Directory). Depending on what your doing you will need to point this to either a server location or a local location. i.e. when uploading defintion/template and previewing it requires a server-side location to generate a temporary file for the preview, when running a jdeveloper project it will look for a local directory to generate the temporary file. If it cannot find the directory it will throw an error to System.out, and send the HttpServletResponse container a 0bytes file. For local development on a windows box I suggest setting the "Temporary Directory" to something like "C:\oracle" and ensure that folder exists.
Hope this helps
Brad

Errors after generating report to PDF

BUG REPORT:
Using Reports 10.1.2.0.2, the following error is generated when running a report immediately after having generated the same report to a PDF file:
ORA-00942: table or view does not exist
FROM CIMSMGR.==> CTVCORT
It seems as if Reports has 'disconnected' from the data source. A work around is simply connecting to the data source again (without first disconnecting).

Hi Chris
I suggest you apply Reports and Forms Integrated patch on your setup. You can download the patch from metalink site.
Thanks
Rohit

Error while opening reports in PDF

Hi,
I have few reports which i open in PDF format. But when i try to open the report i get the following error message.
Adobe Reader could not open "file name.pdf" becasue it is either not a supported file type or because the file has been damaged(for example, it was sent as an email attachment and wasn't correctly decoded).
Earlier it was working fine, but today its not working.
Any help would be really appretiable.
Thanks,
-Amit

Another thing to consider is the data that your report contains. It's possible that the data within the report output contains special characters that are causing problems with the well-formedness of the XML.
I would look at this closely in a case where the reports were running fine and suddenly they stop. Especially if you have a pretty decent amount of DML traffic in the application.
Earl

"Memory full." error while exporting report to PDF format - CR2008SP2

 
Hello, 
 
I am developing a C#.NET application that uses the CR2008 SP2 .NET libraries. This application performs some database updates and uses CR2008 SP2 to run 7 different reports and export the results to PDF files. This application is a console application that only uses Crystal to export the rendered reports - it does not use previews or printing. 
 
The specific pattern of this application is as follows: 
 
- perform some database updates 
- render report #1 and export it as a PDF file 
- perform some database updates 
- render report #2 and export it as a PDF file 
... pattern repeats to report #7 ... 
 
This application works fine as long as I run only one instance of it at a time. The problem occurs when I try to run multiple instances of this application at the same time. When I run multiple instances of this application at the same time (against totally different databases) each instance will start up happily and begin running through the process described above. After a few moments one or more instances will fail during the report export. The specific error is as follows: 
 
"Memory full. Failed to export the report. Not enough memory for operation." 
 
The error always comes from the call to: 
 
CrystalDecisions.CrystalReports.Engine.ReportDocument.ExportToDisk(Format, FileName) 
 
I have watched the memory consumption of these instances of my application while they are running. They never seem to exceed approximately 52MB each. At this time task manager reports over 1GB of physical memory free. These numbers lead me to believe that memory is not actually "full". 
 
Here are some specifics about the environment: 
 
Dell Vostro 1720 / P8600 / 4GB 
Windows 7 Ultimate x64 
SQL Server 2008 SP1 x64 
Crystal Reports 2008 SP2 
 
Specifics about the C# application: 
 
IDE: Visual Studio 2008 SP1 
Type: Console Application 
Target platform: x86 
.NET Framework: 3.5 SP1 
Crystal References: 
- CrystalDecisions.CrystalReports.Engine (v12.0.2000.0) 
- CrystalDecisions.Shared (v12.0.2000.0) 
 
Specifics about the report templates: 
 
The report templates are RPT files saved from CR2008 SP2. They are relatively simple. A few of them (maybe 3) contain a single subreport. 
 
Specifics about the database: 
 
Each database is approximately 1GB in size. The database contains many tables but the reports only access a handful of tables. Each table that the reports access have maybe a few hundred rows tops. Most have less than 100. Likewise, when the reports perform their selections the resulting rowset for the reports is anywhere from about 20 records to a few hundred records tops. 
 
A few items to note: 
 
- Multiple instances of my application need to be able to run on a single machine at the same time. It is a specific design requirement. 
- My application works fine as long as I run only one instance of it at a time. 
- My application works fine when I run multiple instances if I comment out the Crystal part of it. 
- My application works fine when I run multiple instances if I change the export format from PDF to HTML32 or HTML40 (have not tried any others) 
- The machine has over 1GB of physical memory free when this error occurs. 
- I have taken steps to ensure that I am properly disposing of my CrystalDecisions.CrystalReports.Engine.ReportDocument instance just after each export is complete. I have tried to use the "using" keyword, as well as explicitly setting the instance to null and calling the .NET framework garbage collector. This did not seem to help. 
 
Any assistance with this issue would be greatly appreciated. 
 
Steve 
 
Edited by: scbraddy on Mar 11, 2010 1:53 AM

 
Jonathan & Ludek, 
 
Thanks for the timely response and good suggestions guys! 
 
I have performed a few more tests today in order to help answer some of your questions. 
 
Below are my responses. Some of them are answers to questions and some of them are observations based on tests I have performed today. 
 
- The database system is SQL Server 2008 SP1 Developer Edition x64. 
 
- The C# application connects to the database using the native .NET SQL client (System.Data.Sql). 
 
- During runtime I connect the report to the database by looping through the ReportDocument.Database.Tables collection. For each Table found I create a CrystalDecisions.Shared.TableLogOnInfo instance, fill in the table name, server name, database name, user ID, and password, and use Table.ApplyLogOnInfo() to apply it. I do the same thing for the subreports collection if there are any. Like I said, about half of the reports contain a single subreport. 
 
- The report templates are currently set to use the "SQLOLEDB" Provider. The Database Type is set to "OLE DB (ADO)". I am not entirely sure what you mean by trying a different database driver. I assume you mean to change the provider? If so, given the fact that we are using SQL Server 2008, what would I change it to? 
 
- If I do not perform the database updates during application runtime (instead, perform them ahead of time and then allow the application to only render the reports) then I still have the same problem. Nothing changes. 
 
- I installed the Fix Pack 2.5, rebooted, and tried again. Same problem. 
 
- I do not beleive that I am using XML transforms. How would I know? 
 
- Regarding fragmented memory: It is hard for me to believe that, given the amount of memory free on the machine once all processes are up and running (1GB+), and the size of the processes (~50MB), that a contiguous block could not be found. Maybe there is some Crystal process that is attempting to balloon out of control, but as far as I can tell my application is not getting very big. I will not rule this out of course because I don't know for sure. 
 
- Regarding killing the process once a report is rendered: The problem with this is that the application needs to perform these 7 groups of updates and render these 7 reports in a specific sequence all as part of one complete "pass". Also, this application needs to be able to be able to handle a scneario where one or more instance of the application is started on a single machine at roughly the same time (pointed at different databases). The application actually does work fine in this regard (staying well within the capabilities of my 4GB laptop even when 8 of them are running) except that I always get the same error when I choose PDF as my export format. 
 
- I ran a test today where I changed the export format to HTML40 and started 8 instances of the application at the same time, each working from a different copy of the database. The instances ran a little slow but did complete in good time with no errors. Please note that changing the export format to PDF will cause the application to fail with the "memory full" error if even only 2 instances are running at the same time. The only way I can successfully complete a run with the export format set to PDF is to run only 1 instance at a time. I can run it over and over all day long and it will not fail, as long as only 1 instance is running at a given time. As of yesterday I had only proven that the application would complete when using the HTML40 export format when 2 or 4 instances are running, but today I doubled it again (to 8) and still no failure while using HTML40. This is possibly the most interesting fact about this problem, and is another reason why I am skeptical that memory fragmentation is the culprit. 
 
We would like to solve this problem because we would like to continue to target the PDF format. It is the standard report export format for our applications. If we cannot solve this problem we may call a meeting and decide whether to proceed with the HTML40 export format, or possibly dump Crystal from this project altogether. 
 
Thanks again for your interest in our problem and your timely and helpful responses. I'm really not sure where to go next ... maybe change the database provider in the templates? I will need some specific advice in this area because I'm not sure what to do. Any more ideas you guys have will be greatly appreciated on this end! 
 
Steve 
 
Edited by: scbraddy on Mar 12, 2010 2:18 AM

View report in pdf format

Hi. (OBIEE 11g)
I've integrated a BI Publisher report (xdo) in a OBIEE Dashboard. I want to see the pdf with the largest width by default. Can I do it ?
Now, I see the pdf report with the single-page mode.
Thank you Bye
R.

Not sure if I understand you correctly but you can setup concurrent requests output to different viewer types by referring to:
Note: 184375.1 - How to Setup The Report Output to Different Viewer Types in Oracle Applications 11i
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=184375.1
For printing in PDF format, please refer to:
Note: 333504.1 - How To Print Concurrent Requests in PDF Format
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=333504.1

Error when viewing report Only when records returned.

We have a strange situtation in that when we view a particular report it errors out when viewing ONLY when there are records returned. To make matters worse this report takes several parameters, and only on one parameter does this occur. That is say we have param1, param2, param3, param4. if we fill in parameters and param3 has a value of "value1" and it returns results we are fine. The same happens for our second value ("value2"), however when we make param3's value "Value2" and it returns results the report throws an error 73. The stack trace is below. Any ideas on this one? It is really throwing me since it is only for one value of the parameter that we get the error.
2009-01-26 07:34:25,892 ERROR [JRCCommunicationAdapter] JRCAgent3 detected an exception: 73
     at com.crystaldecisions.reports.saveddata.c.aj.a(Unknown Source)
     at com.crystaldecisions.reports.saveddata.c.p.if(Unknown Source)
     at com.crystaldecisions.reports.dataengine.r.a(Unknown Source)
     at com.crystaldecisions.reports.dataengine.s.a(Unknown Source)
     at com.crystaldecisions.reports.dataengine.s.if(Unknown Source)
     at com.crystaldecisions.reports.dataengine.bk.if(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.be.if(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.be.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.be.h(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.be.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.bt.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.bv.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.bv.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.bf.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.b3.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.bt.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.ca.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.a9.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.e.m.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.cd.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.b3.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.e.m.for(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.objectformatter.bt.a(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.e.p.l(Unknown Source)
     at com.crystaldecisions.reports.formatter.formatter.e.p.void(Unknown Source)
     at com.businessobjects.reports.sdk.b.b.a(Unknown Source)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
     at com.crystaldecisions.proxy.remoteagent.x.a(Unknown Source)
     at com.crystaldecisions.proxy.remoteagent.q.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.dd.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.ReportSource.getLastPageNumber(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.getLastPageNumber(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.NonDCPAdvancedReportSource.getLastPageNumber(Unknown Source)
     at com.crystaldecisions.reports.reportengineinterface.JPEReportSource.getLastPageNumber(Unknown Source)
     at com.sacs.casi.oasis.action.reporting.ReportingAction.view(ReportingAction.java:117)
     at com.sacs.casi.oasis.action.reporting.ReportingAction.unspecified(ReportingAction.java:46)
     at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:245)
     at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:170)
     at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425)
     at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228)
     at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
     at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
     at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:630)
     at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
     at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
     at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
     at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1078)
     at org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:295)
     at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:396)
     at org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:347)
     at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:232)
     at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
     at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
     at com.sacs.casi.oasis.filter.ActionFilter.doFilter(ActionFilter.java:101)
     at com.sacs.casi.oasis.filter.ActionFilter.doFilter(ActionFilter.java:53)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
     at com.planetj.servlet.filter.compression.CompressingFilter.doFilter(CompressingFilter.java:222)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
     at com.sacs.casi.oasis.filter.SecurityFilter.doFilter(SecurityFilter.java:144)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
     at com.sacs.casi.oasis.filter.Log4JRequestInfoFilter.doFilter(Log4JRequestInfoFilter.java:42)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
     at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
     at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
     at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
     at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
     at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)
     at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)
     at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889)
     at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
     at java.lang.Thread.run(Unknown Source)

That's a strange issue.
Now that you've mentioned stored procs - does the stored proc handle params set to null?
I've seen issues where on verify Crystal sends null param values to stored proc, and if the stored proc doesn't handle them (or return a consistent schema), errors out.
Above in case you'd like to revisit the issue or if you encounter the issue again.
Sincerely,
Ted Ueda

Error in viewing report in pdf

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