Error Installing Acrobat X Pro

I was installing Adobe Creative Suite 6 - Design Standard. I got an error message that Acrobat X Pro did not install. I tried installing Acrobat again and got the following error message:
Exit Code: 6 Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW066 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s), 1 warning(s) WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 ----------- ERROR: Error 1935.An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164}. HRESULT: 0x80070BC9. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1935.An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164}. HRESULT: 0x80070BC9. ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Acrobat Professional: Install failed

Errors "Exit Code: 6," "Exit Code: 7"
Mylenium

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Error installing acrobat XI Pro win 8.1 64 bit

I am getting the following error every time I try to install Acrobat XI Pro on my windows 8.1 64-bit machine.
I have tried looking everywhere I can find online having to do with this error but no matter what I try I cannot get it to install properly.
Any help would much appreciated.

Moving this question to the Acrobat Installation & Update issues forum.
Acrobat Installation & Update Issues

Error when installing Acrobat 11 Pro under Mac OS 10.8.3

When trying to install Acrobat 11 Pro on my iMac (2.5 GHz Intel Core i5, 8 GB RAM, OS 10.8.3) I get an error message saying "installation failed" during the "validating packages" process. The software seems to run o.k., but I'm unable to apply any updates. Any suggestions?

To investigate problem at our end, we require following logs:
1) /private/var/log/install.log
2) /tmp/oobelib.log
3) /tmp/amt3.log
4) ~/Library/Logs/PDApp.log
(It might be that out of 2,3 and 4 a few are not present. Ignore those not present on the system)

Error when Installing Acrobat X Pro

I am getting an error when I installed Acrobat X Pro. It says some optional component failed to install correctly.
Bellow is the details it gave for the error. Thanks for any help you can offer.
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 2 warning(s)
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
WARNING: DW066: OS requirements not met for {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1310.Error writing to file: C:\Config.Msi\57bded6.rbf.   Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\57bded6.rbf.   Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

Same problem, everything was ok with other applicatiosn (PS, DW, Illustrator) but Acrobat X Pro does not install. I tried several times, followed some instructiosn for "CS4 does not install" and "error 1310", "error exit code 6". Nothing. I use Vista with sufficient parameters. here is my error message in detail:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1310.Error writing to file: C:\Config.Msi\c4523a9.rbf.   Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\c4523a9.rbf.   Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

Error installing Acrobat.pro (Invalid serial number??)

I have a DVD set Adobe creative Suite 5 design standard which consist with 2 DVD for Design Standard and one (1) DVD for Adobe Acrobat 9 PRO (all Windows version)
I was try to install all DVD's on my win8.1 machine, but I coudn't install Acrobat 9 PRO.
When I was write down serial number which I found on Adobe Certifikate printed from "Obtain License Certificates" site
(https://licensing2.adobe.com/sap%28bD1lbiZjPTAwMw==%29/bc/bsp/sap/zavlreports/certificate. htm)
Sistem give me an error "Invalid serial number" as you can see on the picture, below.
I was ask for the solution MEDIJA d.o.o. from which I was buy this set, but they haven't give me a solution.
Can someone please help me? (please don't ask me if I was write down serial number correctly, Answer is YES - few times! :-) )
Thank you in advance.
Ivan Kolenko
*** Post edited by Admin ****

Hi ivank25654647,
I have checked the serial number you have provided and it looks like a Volume Serial number to me. There are mainly two reasons why this error might pop up :
1) You are using the installer for a Retail product and using the volume serial number as that combination do not work.
2) You have a stand alone installer for Acrobat and not a suite installer.
I would request you to kindly navigate back to the licensing website and go to Licenses>Downloads and search for the download link for the Creative Suite 5 and then download Acrobat again. This should resolve the concern that you have.
Cheers,
Kartikay Sharma

ERROR: DW050: - Acrobat X Pro : Install failed

Error: DW050: - Acrobat X Pro : Install failed.
What does this mean?

Hi Sam,
Please check the below link related to this error. Let us know if it helps.
http://helpx.adobe.com/creative-suite/kb/installation-error-dw050-dw020-cs5.html
Regards,
Ashish

I installed Acrobat X Pro on a Windows 7 Laptop. I get error 1602 when attempting to update the product. Does anyone have any suggestions to fix it?

I installed Acrobat X Pro on a Windows 7 laptop and get error code 1602 when attempting to update it. I have tried the Repair Acrobat installation function in the help menu.

Hey fdciii,
Please try renaming the ARM folder at this location:
C:\ProgramData\Adobe\ARM
Now try updating Acrobat from the Help menu.
You can also try installing updates from the following link:
http://www.adobe.com/downloads/updates.html
Regards,
Anubha

Installing Acrobat 9 Pro on a virtual machine on my Mac using Parallels. Not an upgrade but being asked what I upgraded from.

I'm installing Acrobat 9 Pro for Windows on a virtual machine on my Mac (running Parallels). I successfully installed the same program using the same discs on the same Mac previously, but that virtual machine became corrupt and can no longer be launched. For this re-installation, the installation sequence is asking what version I upgraded from - but as this is not an upgrade, I get stuck at that step and am unable to complete the installation. What should my next step be?

Hi Akselowner,
This error usually comes up if the serial number you are using is an Upgrade serial number.
In such a case the installer will prompt to enter the previous qualifying version serial number.
Please send me a private message with the serial number and I will validate and confirm that for you.
If you do not have the previous qualifying version serial number then the current serial number needs to be unlocked.
Please contact our customer service so that they can do the needful for you. You can even reach our chat support at http://adobe.ly/yxj0t6
Regards,
Rave

While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation a

While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again." How to resolve it.
How do I modify the system.

Hi Rgardezi,
The only reason why Acrobat installation fails and throw this error message is when there are some services running in the background causing the installer not to complete the installation. My take is try the following steps and suggest if you were able to install the products or not :
1) Navigate to control panel and confirm that there is no line Item that talks about Acrobat. If you see Acrobat XI listed there, please remove them.
2) Perform a selective Start up using the steps mentioned in this link.
Please suggest if the above mentioned steps were able to resolve the query for you or not.
Cheers,
Kartikay Sharma

Unable to install Acrobat XI Pro via CC

Whenever I try to install Acrobat 11 Pro it ends after 51% saying "the older version of Acrobat 11 Pro can not be removed". Well, there is no older version, I didn't install this software before, although I had Acrobat X previously on the machine which I deinstalled before. Are there any leftovers of the former installation? If so, how can I get my PC clean so XI will install? And: yes, I already tried the installation via "as administrator" with the same negativ result.
Besides that, dear developers at Adobe, the error message "7" is anything but helpful ("42" would have been more acceptable )
Error-Codes
Exit Code: 7
Install MSI payload failed with error: 1603
Third party payload installer AcroPro.msi failed with exit code: 1603
System: Win 7 Ultimate, 64 bit
Regards
Heiko
P. S.: I found the installation program itself (acropro.msi) and started it. This is the error it produces:

Hi Ja-Was-Weiss-Ich,
Please use the Acrobat Cleaner tool ( http://labs.adobe.com/downloads/acrobatcleaner.html ) to remove any / all remnants of Acrobat from your machine.
For Exit Code 7, you might want to refer the following KB Docs :
http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html for information on how to review your installation logs

Why can I not install Acrobat XI Pro on a Windows 8.1/64 machine?

Acrobat X Pro is running, but when I try to install Acrobat XI Pro through Adobe Creative Cloud on a Windows 8.1/64 machine it fails near the end of the installation. It indicates that it failed with 7 errors, but nowhere are the errors accessible. Can anyone help?

Were you logged in as the administrator and did you have anti-virus disabled? CC may have some special installation requirements and you need to check the CC forum for such information.

Runtime Error in Acrobat X Pro

After installing Acrobat X Pro on my Windows 7 based PC, when I tried to open the program, received the following message:
An internal error has occurred.
After clicking "OK," the following message appeared:
Runtime Error!
Program C:\.....
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
I have uninstalled and reinstalled Acrobat X Pro 3 times and get the same error.
Please help!

Hi,
Please follow the suggestions provided here : http://helpx.adobe.com/acrobat/kb/runtime-error-roaming-profile-workflows.html

Can't install Acrobat 9 Pro on Windows XP Home Ed V2002 SP3

Newbie hozer can't install Acrobat 9 Pro on Windows XP Home Ed V2002 SP4. At end of install via CD it hangs restarting Print Spooler (spooler) and Windows Image Acquisition (stisvc) services, err 1920, and all I can do is click Cancel and it uninstalls the whole dad gum thing. I tried kb.adobe.com/cps/403/kb403613.html. Not fixing it.
If I could change the permissions on those services maybe that would help but I can't do it, I don't have a login with enough permissions, I guess...
So after the third time I just hard-crashed the hard drive when it got to the last ("can't start Windows Image Acquisition", cancel/retry) window and I did end up with the files on the HDD but... they won't install or delete now. I'm infested. Try to install in Normal or Vega mode, it now pops up a filled in userid/serial number box, and when you click ok or retype it, it says the s/n is invalid. I keep having to reboot to get Windows Installer to let me start it (another permissions problem). So I'm stuck. UpToDateTrendMicro doesn't find any evil doers... the kb403613 sent me to this forum,
with hopes,
M3/ [that's MEL, or as close as the ScreenNameBouncer would let me get]

Not sure it will help, but try it when logged in as the administrator and with anti-virus turned off. As far as error numbers, must of us have no clue (there seems to be a list at Adobe, but we don't work there.

Cannot Install Acrobat 9 Pro Extended - More Functional Product Available

I am trying to install Acrobat 9 Pro Extended on my new PC. I get an error that a more functional product is avilable on my PC and the install closes. I installed Framemaker 10 before attempting Acrobat 9 Pro Extended. I notice a folder in my files that is Acrobat 10 (but there is no icon or program option in the menus). Is this the problem? Do I need to uninstall Framemaker, then install Acrobat 9, and then reinstall Framemaker? Any help is appreciated.

Hi, yes, understood that they are different things. However, if I'm to
rely on the link provided on the first reply then does it follow that 9
Pro is also not supported on Mountain Lion? I have a MACbook here on OSX
Mountain Lion, and as I've also mentioned on my first post, I was able to
install 9 Pro and update it as well.
It really is just odd that Lion is singled out here. I also checked this
and there is no mention of problems with updating 9 Pro:
http://helpx.adobe.com/x-productkb/global/known-issues-mac-os-10.html
Sorry, but just trying to really find a workaround for this issue right
now. We though of using X Pro instead but, again, if I rely on the system
requirements on this link -
http://www.adobe.com/sea/products/acrobatpro/tech-specs.html - the OSX
version our user has is still not supported.
Mac OS
Intel processor
Mac OS X v10.5.8 or v10.6.4
512MB of RAM (1GB recommended)
1.2GB of available hard-disk space
1024x768 screen resolution
DVD-ROM drive
Safari 4 for Mac OS X v10.5.8; Safari 4 or 5.0.x for Mac OS X v10.6.4
Thanks.

Can't install Acrobat 9 Pro

I have tried to install Acrobat 9 Pro and keep getting "Status: Stopping Services" "Services to stop: Print Spooler". I have called the service folks and have had no assistance. Anybody have a fix for this? Running XP 32bit with current service packs.

Such errors are system errors due to DLLs being missing or blocked. If you use any security tools, turn them off. Beyond that verify your Windows Update status and run all the necessary updates.
Mylenium

Error Installing Acrobat X Pro

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