Error installing Adobe Muse. Install file is damaged.
How do I get to a new, non-damaged version of the trial download install file for Muse? (I am installing on an iMac desktop and successfully downloaded and installed a trial version of Dreamweaver CS6 yesterday.)
Hi,
I am trying to install MUSE on a MAC (Mountain Lion), I have the latest Air, but still receive the installer has been misconfigured message.
I dowloaded MUSE months ago, but never started my trial.
Today (and from today onwards) I need to get involved with Muse and use it for a couple of websites that I need to design.
I activated my 30 day trial today, but I got a splash screen saying there is a new version available.
When I pressed install, I got this error again. Then I tried to download the installation files from Adobe website, by logging in with my ID, same error popped up. My current Muse's version info is below.
What would you suggest?
Similar Messages
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This Adobe Muse site file is damaged and cannot be open.
Hi all,
While making some edits to my muse site, my mac froze, and I waited for about 10 mins and it was still frozen--so I forced restarted my computer. Upon re-opening the file, I received the message "This Adobe Muse site file is damaged and cannot be open." I was wondering if there is any way to recover the file. I have a very recent HTML export of the site, is there a way to re-import that into a muse file? Or perhaps the file is somehow able to recover? I'm on an iMac that was just bought. It's pretty frustrating because my last backup was from two weeks ago and there have been major updates to the design of the site. At the very least, I have the latest export to copy the layout from, but my site is 50+ pages. Thanks in advance for any help.
-JackI don't have good news. The file is truncated. It's shorter than it should be and the missing information isn't something I can manufacture.
From your description of events and looking at the information in your log file we believe you hit a rather obscure weakness in the Mac OS, or perhaps Mac hardware or the hard drives/controllers used. When an application writes to a file and requests the file be flushed to the physical media, two things occur. The first is the data is written to the physical media and the second is a table on contents on the media is updated to indicate the new length of the file. In this case it appears the Save completed successfully as far as Muse could tell (the success is reported in the log), but what probably occurred is either a very low-level OS crash and/or your restart of the computer occurred before the length of the file was updated in the table of contents.
Unfortunately, after some time spent searching online, it doesn't appear as though there are any Mac OSX tools that will re-extend a file without altering the bytes in the newly extended area. Or at least I couldn't find any (and it makes sense for security reasons that the old data wouldn't be there when the file was re-extended). Even if there is such a tool, it's very likely other activity on your machine since the restart has already overwritten those bytes with some other file, so the missing part of the file is now gone.
I'm sorry, but I'm not aware of any way to recover or repair your file. -
This adobe Muse site file is damaged and cannot be opened.
This is a nightmare. I finished this website, went to go and update and got the message that the site file is damaged and cannot be opened. Are you serious? What can be done to get the file back, and how can this be prevented from happening again? I may have to completely toss out Adobe Muse because this is not good. Please help.
Please send us the .muse file and the MuseLog.txt file from your Documents folder to [email protected] along with a link to this thread. If the files are larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc. (If you use a service, please include your return e-mail address in the body of the message, since not all services include it in the sharing invite they send.) Thanks.
Was the file stored in a synchronized folder (i.e. Dropbox, Creative Cloud Files folder, etc.)? -
ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Adobe Muse:
Having no luck installing anything. Even reinstalled Windows 7 Ultimate.
Starting out with Muse since it seems to be a small file size. No luck...anyone have any ideas?
This is what I get:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Muse: Install failed
-JasonSounds like it's a fairly common error across the suite - try this:
http://helpx.adobe.com/creative-suite/kb/installation-error-dw050-dw020-cs5.html -
when i try downloading adobe pro i am getting an error message that is saying: The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.
Hi Kashmore,
Seems like the downloaded file was corrupt that could be because of either network restriction or the anti virus might have blocked it. My suggestion would be to try and download the product either by turning off the Antivirus or try a different network.
Cheers,
Kartikay Sharma -
Every time I try to install new product through adobe air I get this message: The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author. Kiran Kumar: May I have the product name and version you are referring to? I've looked over the online suggested repair which indicates to search for and delete Adobe Muse but when go looking for it, it doesn't seem to exist. How can I get this resolved?
Finally found a fix on my own....Wasted like 3 hours today. Hope this helps for anyone struggling with that stupid error message:
-
Trying to download the free trial of Adobe Acrobat XL Pro. I keep getting the message "The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author." I've repeatedly tried getting a new installer file, but get the same message every time.
K_don52 and Ande8135 please remove your current installation of the Adobe Download Assistant and reinstall. You can find more details in the known issues section of Troubleshoot Adobe Download Assistant.
-
"Sorry, an error has occured. The application could not be installed because the AIR file is damaged
Hello-
I have an air application that is distributed via CDROM, the app is signed by a code signing certificate and timestamped. In mid-August when my certicate expired my users started calling stating that they couldn't install our product due to the following error: "Sorry, an error has occured. The application could not be installed because the AIR file is damaged. Try obtaining a new AIR file from the application author." From my understanding a timestamped application is taken at a point in time when it's generated so why would it matter if the certificate was still valid? I have since replaced the certificate and will need to redistribute to my (thousands of) users however when I test it out using a future date and time the same error occurs. Any information to help resolve this would be grately appreciated.my command:
C:\Users\HOME USE\Desktop\AIR Development\HelloWorld>adl
application.xml
C:\Users\HOME USE\Desktop\AIR Development\HelloWorld>adt
-certificate -cn HelloW
orld 1024-RSA certHelloWorld.pfx password
C:\Users\HOME USE\Desktop\AIR Development\HelloWorld>adt
-package -storetype pkc
s12 -keystore certHelloWorld.pfx HelloWorld.air
application.xml HelloWorld.html
password: password
C:\Users\HOME USE\Desktop\AIR Development\HelloWorld>
And here is another link to download my code
http://www.megaupload.com/?d=JS3X2IVC
Thank you. -
Hello. I can't seem to install Adobe Muse on my computer. I keep getting this error message:
The application could not be installed because the installer file is damaged. Try
obtaining a new installer file from the application author.
I have tried uninstalling it and downloading it again but nothing seems to be working. Can anyone assist?
Thank you.Hi everyone. Adobe was able to help me out with this issue by using the following:
Thanks for contating us
As I checked the concern you were facing I informed you to please follow these steps:
1) Ensure that Muse is completely uninstalled: drag Adobe Muse from the Applications folder to the trash and empty the trash. Also while un installing please delete : delete the "MBLStore" and "OOBE" folders found in ~/Library/Application Support/Adobe
2) Download Muse from the following link: http://labsdownload.adobe.com/pub/adobemuse/builds/muse_2-2-1_install_ mac.dmg
3) Install again
Muse is now instaled and working fine. Thank you kindly. -
Failure to install Adobe Muse CC with the Enterprise version
Hi all,
I am currently using a PC running on Win7 Pro. I am using an Enterprise version and have used CCP to churn out the CC software.
As I attempt to install Adobe Muse CC from the exceptions folder by double-clicking on the InstallAdobeMuse application, My computer prompts me with an incompatibility issue. It asks me to use the recommended settings or choose a different setting. So I chose the recommended settings and there is a split-sec flash on the screen that shows more like a dos prompt and then it disappears. I tried again and nothing happens.
All these while I have switched off the antivirus and run from an administrator mode.
Pls help!
Thanks!Hi Vikas,
Thanks for replying. I have already done accordingly as what is described but to no avail.
I have attached the crash log files for your perusal.
09/18/13 18:22:36:576 | [INFO] | | OOBE | DE | | | | 5996 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:22:36:577 | [INFO] | | OOBE | DE | | | | 5996 | Visit http://www.adobe.com/go/loganalyzer/ for more information
09/18/13 18:22:36:577 | [INFO] | | OOBE | DE | | | | 5996 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:22:36:577 | [INFO] | | OOBE | DE | | | | 5996 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:22:36:577 | [INFO] | | OOBE | DE | | | | 5996 | START - Installer Session
09/18/13 18:22:36:577 | [INFO] | | OOBE | DE | | | | 5996 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:22:36:577 | [INFO] | | OOBE | DE | | | | 5996 | RIBS version: 7.0.0.108
09/18/13 18:22:36:577 | [INFO] | | OOBE | DE | | | | 5996 | Win OS version: 6.1.1.0 64 bit Type: 1
09/18/13 18:22:36:577 | [INFO] | | OOBE | DE | | | | 5996 | ::START TIMER:: [Total Timer]
09/18/13 18:22:36:577 | [INFO] | | OOBE | DE | | | | 5996 | CHECK: Single instance running
09/18/13 18:22:36:577 | [INFO] | | OOBE | DE | | | | 5996 | CHECK : Credentials
09/18/13 18:22:36:577 | [INFO] | | OOBE | DE | | | | 5996 | Load Deployment File
09/18/13 18:22:36:578 | [INFO] | | OOBE | DE | | | | 5996 | Create Required Folders
09/18/13 18:22:36:578 | [INFO] | | OOBE | DE | | | | 5996 | Assuming uninstall mode
09/18/13 18:22:36:578 | [INFO] | | OOBE | DE | | | | 5996 | Lookup for master payload
09/18/13 18:22:36:578 | [INFO] | | OOBE | DE | | | | 5996 | ##### Running EDT Workflow #####
09/18/13 18:22:36:578 | [INFO] | | OOBE | DE | | | | 5996 | Ready to initialize session to start with ...
09/18/13 18:22:36:578 | [INFO] | | OOBE | DE | | | | 5996 | ::START TIMER:: [CreatePayloadSession]
09/18/13 18:22:36:590 | [INFO] | | OOBE | DE | | | | 5996 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
09/18/13 18:22:36:590 | [INFO] | | OOBE | DE | | | | 5996 | ----------------- CreatePayloadSession: machine is x64 ---------------
09/18/13 18:22:46:948 | [INFO] | | OOBE | DE | | | | 5996 | ______ Verify Dependency Subscribers ______
09/18/13 18:22:46:948 | [INFO] | | OOBE | DE | | | | 5996 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
09/18/13 18:22:46:948 | [INFO] | | OOBE | DE | | | | 5996 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}: 1 (0,2)
09/18/13 18:22:46:948 | [INFO] | | OOBE | DE | | | | 5996 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}: 2 (0,1)
09/18/13 18:22:46:948 | [INFO] | | OOBE | DE | | | | 5996 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: 3 (2,0)
09/18/13 18:22:46:948 | [INFO] | | OOBE | DE | | | | 5996 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
09/18/13 18:22:46:950 | [INFO] | | OOBE | DE | | | | 5996 | Setting property "deploymentFile" to: C:\Users\User\AppData\Local\Temp\{926F8255-85AC-427D-AC5F-586164499F36}\\{4345E72B-634D-4 5CD-AC42-7F0F4135170E}
09/18/13 18:22:46:951 | [INFO] | | OOBE | DE | | | | 5996 | Setting property "driverAdobeCode" to: {9A554C9D-E12D-4205-8101-9F4337CD5673}
09/18/13 18:22:46:951 | [INFO] | | OOBE | DE | | | | 5996 | Setting property "edtWorkflow" to: 1
09/18/13 18:22:46:951 | [INFO] | | OOBE | DE | | | | 5996 | Setting property "mediaSignature" to: {9A554C9D-E12D-4205-8101-9F4337CD5673}
09/18/13 18:22:46:951 | [INFO] | | OOBE | DE | | | | 5996 | Setting property "skipProcessChecks" to: 1
09/18/13 18:22:46:951 | [INFO] | | OOBE | DE | | | | 5996 | Setting property "uninstall" to: 1
09/18/13 18:22:46:951 | [INFO] | | OOBE | DE | | | | 5996 | Overwrite property "edtWorkflow" to: 1
09/18/13 18:22:46:951 | [INFO] | | OOBE | DE | | | | 5996 | Overwrite property "mediaSignature" to: {9A554C9D-E12D-4205-8101-9F4337CD5673}
09/18/13 18:22:46:951 | [INFO] | | OOBE | DE | | | | 5996 | Overwrite property "skipProcessChecks" to: 1
09/18/13 18:22:46:951 | [INFO] | | OOBE | DE | | | | 5996 | Overwrite property "uninstall" to: 1
09/18/13 18:22:46:951 | [INFO] | | OOBE | DE | | | | 5996 | Found payload actions:
09/18/13 18:22:46:951 | [INFO] | | OOBE | DE | | | | 5996 | Deciding what installer mode to use...
09/18/13 18:22:46:984 | [INFO] | | OOBE | DE | | | | 5996 | BEGIN Setting requested payload actions
09/18/13 18:22:46:986 | [INFO] | | OOBE | DE | | | | 5996 | Value returned on lookup of payload: Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673} is: true
09/18/13 18:22:46:986 | [INFO] | | OOBE | DE | | | | 5996 | Action string for Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673} is none
09/18/13 18:22:46:986 | [INFO] | | OOBE | DE | | | | 5996 | Value returned on lookup of payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} is: true
09/18/13 18:22:46:986 | [INFO] | | OOBE | DE | | | | 5996 | Action string for Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} is configdbonly
09/18/13 18:22:46:986 | [INFO] | | OOBE | DE | | | | 5996 | Selection of payload Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} is forbidden by the policy. Reason: Required dependency
09/18/13 18:22:46:986 | [INFO] | | OOBE | DE | | | | 5996 | Value returned on lookup of payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9} is: true
09/18/13 18:22:46:986 | [INFO] | | OOBE | DE | | | | 5996 | Action string for Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9} is none
09/18/13 18:22:46:987 | [INFO] | | OOBE | DE | | | | 5996 | END Setting requested payload actions
09/18/13 18:22:47:032 | [INFO] | | OOBE | DE | | | | 5996 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Adobe
09/18/13 18:22:47:253 | [INFO] | | OOBE | DE | | | | 5996 | BEGIN InstallOperationsQueue Unordered operations
09/18/13 18:22:47:253 | [INFO] | | OOBE | DE | | | | 5996 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}: with operation remove
09/18/13 18:22:47:253 | [INFO] | | OOBE | DE | | | | 5996 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: with operation remove
09/18/13 18:22:47:253 | [INFO] | | OOBE | DE | | | | 5996 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}: with operation remove but marked for configdbonly
09/18/13 18:22:47:253 | [INFO] | | OOBE | DE | | | | 5996 | END InstallOperationsQueue Unordered operations
09/18/13 18:22:47:253 | [INFO] | | OOBE | DE | | | | 5996 | BEGIN InstallOperationsQueue Ordered operations
09/18/13 18:22:47:253 | [INFO] | | OOBE | DE | | | | 5996 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: with operation remove
09/18/13 18:22:47:253 | [INFO] | | OOBE | DE | | | | 5996 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}: with operation remove
09/18/13 18:22:47:253 | [INFO] | | OOBE | DE | | | | 5996 | END InstallOperationsQueue Ordered operations
09/18/13 18:22:47:407 | [INFO] | | OOBE | DE | | | | 5996 | Payloads passed preflight validation.
09/18/13 18:22:47:407 | [INFO] | | OOBE | DE | | | | 5996 | Call PreSession Custom Hook
09/18/13 18:22:47:478 | [INFO] | | OOBE | DE | | | | 5996 | BEGIN InstallOperationsQueue Unordered operations
09/18/13 18:22:47:478 | [INFO] | | OOBE | DE | | | | 5996 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}: with operation remove
09/18/13 18:22:47:478 | [INFO] | | OOBE | DE | | | | 5996 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: with operation remove
09/18/13 18:22:47:478 | [INFO] | | OOBE | DE | | | | 5996 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}: with operation none but marked for configdbonly
09/18/13 18:22:47:478 | [INFO] | | OOBE | DE | | | | 5996 | END InstallOperationsQueue Unordered operations
09/18/13 18:22:47:479 | [INFO] | | OOBE | DE | | | | 5996 | BEGIN InstallOperationsQueue Ordered operations
09/18/13 18:22:47:479 | [INFO] | | OOBE | DE | | | | 5996 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: with operation remove
09/18/13 18:22:47:479 | [INFO] | | OOBE | DE | | | | 5996 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}: with operation remove
09/18/13 18:22:47:479 | [INFO] | | OOBE | DE | | | | 5996 | END InstallOperationsQueue Ordered operations
09/18/13 18:22:47:480 | [INFO] | | OOBE | DE | | | | 5996 | Calling the custom action code for pre-remove for payload Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}
09/18/13 18:22:47:552 | [INFO] | | OOBE | DE | | | | 5996 | ::START TIMER:: [Payload Operation :{9A554C9D-E12D-4205-8101-9F4337CD5673}]
09/18/13 18:22:47:556 | [INFO] | | OOBE | DE | | | | 2804 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:22:47:556 | [INFO] | | OOBE | DE | | | | 2804 | Installer Operation: ModifyThirdPartyPayloadOperation
09/18/13 18:22:47:556 | [INFO] | | OOBE | DE | | | | 2804 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:22:47:556 | [INFO] | | OOBE | DE | | | | 2804 | Modify Thirdparty payload
09/18/13 18:22:47:817 | [INFO] | | OOBE | DE | | | | 2804 | Uninstalling third party payload
09/18/13 18:22:47:818 | [WARN] | | OOBE | DE | | | | 2804 | DW011: Could not locate uninstall application C:\Program Files (x86)\Common Files\Adobe\Installers\Uninstall\ThirdParty\{9A554C9D-E12D-4205-8101-9F4337CD5673}\arh.ex e. Assuming already uninstalled.
09/18/13 18:22:47:818 | [INFO] | | OOBE | DE | | | | 2804 | Third party payload completed. Testing return code: 0
09/18/13 18:22:48:456 | [INFO] | | OOBE | DE | | | | 5996 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 7 =*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:22:48:456 | [INFO] | | OOBE | DE | | | | 5996 | :: END TIMER :: [Payload Operation :{9A554C9D-E12D-4205-8101-9F4337CD5673}] took 903.509 milliseconds (0.903509 seconds)
09/18/13 18:22:48:557 | [INFO] | | OOBE | DE | | | | 5996 | Updating driver data - Action: Add driver entry
09/18/13 18:22:48:559 | [INFO] | | OOBE | DE | | | | 5996 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB
09/18/13 18:22:48:608 | [INFO] | | OOBE | DE | | | | 5996 | User specified overrideFile:
09/18/13 18:22:48:691 | [INFO] | | OOBE | DE | | | | 5996 | The csu inventory was not updated for payload Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}, value of local var is -1
09/18/13 18:22:48:692 | [INFO] | | OOBE | DE | | | | 5996 | Calling the custom action code for post-remove for payload Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}
09/18/13 18:22:48:773 | [INFO] | | OOBE | DE | | | | 5996 | Calling the custom action code for pre-remove for payload Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}
09/18/13 18:22:48:843 | [INFO] | | OOBE | DE | | | | 5996 | ::START TIMER:: [Payload Operation :{55B82130-18F9-11E2-8D43-00215AEA26C9}]
09/18/13 18:22:48:847 | [INFO] | | OOBE | DE | | | | 4156 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:22:48:847 | [INFO] | | OOBE | DE | | | | 4156 | Installer Operation: ModifyThirdPartyPayloadOperation
09/18/13 18:22:48:847 | [INFO] | | OOBE | DE | | | | 4156 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:22:48:847 | [INFO] | | OOBE | DE | | | | 4156 | Modify Thirdparty payload
09/18/13 18:22:48:847 | [INFO] | | OOBE | DE | | | | 4156 | Unable to remove payload.
09/18/13 18:22:48:847 | [INFO] | | OOBE | DE | | | | 4156 | Third party payload completed. Testing return code: 0
09/18/13 18:22:48:947 | [INFO] | | OOBE | DE | | | | 5996 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 7 =*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:22:48:947 | [INFO] | | OOBE | DE | | | | 5996 | :: END TIMER :: [Payload Operation :{55B82130-18F9-11E2-8D43-00215AEA26C9}] took 103.5 milliseconds (0.1035 seconds)
09/18/13 18:22:49:024 | [INFO] | | OOBE | DE | | | | 5996 | User specified overrideFile:
09/18/13 18:22:49:032 | [INFO] | | OOBE | DE | | | | 5996 | The csu inventory was not updated for payload Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}, value of local var is -1
09/18/13 18:22:49:034 | [INFO] | | OOBE | DE | | | | 5996 | Calling the custom action code for post-remove for payload Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}
09/18/13 18:22:49:109 | [INFO] | | OOBE | DE | | | | 5996 | Calling the custom action code for pre-remove for payload 7.0.0.108 CommonUninstall
09/18/13 18:22:49:182 | [INFO] | | OOBE | DE | | | | 5996 | ::START TIMER:: [Payload Operation :CommonUninstall]
09/18/13 18:22:49:185 | [INFO] | | OOBE | DE | | | | 6640 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:22:49:185 | [INFO] | | OOBE | DE | | | | 6640 | Installer Operation: PayloadUninstaller
09/18/13 18:22:49:185 | [INFO] | | OOBE | DE | | | | 6640 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:22:49:185 | [INFO] | | OOBE | DE | | | | 6640 | Session {9A554C9D-E12D-4205-8101-9F4337CD5673} modify request for AdobeCode: CommonUninstall
09/18/13 18:22:49:259 | [INFO] | | OOBE | DE | | | | 6640 | Effective AdobeCode for: CommonUninstall is CommonUninstall
09/18/13 18:22:49:261 | [INFO] | | OOBE | DE | | | | 6640 | Uninstalling payload
09/18/13 18:22:49:265 | [INFO] | | OOBE | DE | | | | 6640 | Payload 7.0.0.108 CommonUninstall: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
09/18/13 18:22:49:320 | [INFO] | | OOBE | DE | | | | 6640 | INSTALLDIR property not found in database
09/18/13 18:22:49:320 | [INFO] | | OOBE | DE | | | | 6640 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\CommonUninstall.db
09/18/13 18:22:49:322 | [INFO] | | OOBE | DE | | | | 6640 | UninstallSeq property not found in database
09/18/13 18:22:49:326 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Zeiss\Nikon". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 1)
09/18/13 18:22:49:326 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
09/18/13 18:22:49:327 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Zeiss\Canon". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 2)
09/18/13 18:22:49:327 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
09/18/13 18:22:49:327 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Zeiss". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 3)
09/18/13 18:22:49:328 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
09/18/13 18:22:49:333 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Sigma\Sony". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 4)
09/18/13 18:22:49:333 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
09/18/13 18:22:49:338 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Sigma\Sigma". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 5)
09/18/13 18:22:49:338 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
09/18/13 18:22:49:339 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Sigma\Olympus". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 6)
09/18/13 18:22:49:339 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
09/18/13 18:22:49:345 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Sigma\Nikon". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 7)
09/18/13 18:22:49:346 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
09/18/13 18:22:49:350 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Sigma\Canon". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 8)
09/18/13 18:22:49:350 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
09/18/13 18:22:49:351 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Sigma". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 9)
09/18/13 18:22:49:351 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
09/18/13 18:22:49:355 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Pentax". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 10)
09/18/13 18:22:49:355 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
09/18/13 18:22:49:365 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Nikon". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 11)
09/18/13 18:22:49:365 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
09/18/13 18:22:49:366 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Hasselblad". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 12)
09/18/13 18:22:49:366 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
09/18/13 18:22:49:374 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Canon". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 13)
09/18/13 18:22:49:374 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
09/18/13 18:22:49:375 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 14)
09/18/13 18:22:49:375 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
09/18/13 18:22:49:375 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 15)
09/18/13 18:22:49:375 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
09/18/13 18:22:49:418 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Camera". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 16)
09/18/13 18:22:49:418 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
09/18/13 18:22:49:631 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Adobe Standard". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 17)
09/18/13 18:22:49:631 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
09/18/13 18:22:49:632 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\CameraProfiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 18)
09/18/13 18:22:49:632 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
09/18/13 18:22:49:633 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 19)
09/18/13 18:22:49:633 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
09/18/13 18:22:49:634 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 20)
09/18/13 18:22:49:634 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 20)
09/18/13 18:22:49:635 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 21)
09/18/13 18:22:49:635 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 21)
09/18/13 18:22:49:636 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 22)
09/18/13 18:22:49:636 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 22)
09/18/13 18:22:49:637 | [ERROR] | | OOBE | DE | | | | 6640 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 23)
09/18/13 18:22:49:637 | [WARN] | | OOBE | DE | | | | 6640 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 23)
09/18/13 18:22:49:638 | [INFO] | | OOBE | DE | | | | 6640 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\CommonUninstall.db
09/18/13 18:22:49:638 | [INFO] | | OOBE | DE | | | | 6640 | Physical payload uninstall result:0
09/18/13 18:22:49:684 | [INFO] | | OOBE | DE | | | | 5996 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:22:49:684 | [INFO] | | OOBE | DE | | | | 5996 | :: END TIMER :: [Payload Operation :CommonUninstall] took 502.102 milliseconds (0.502102 seconds) DTR = 31.866 KBPS (0.0311192 MBPS)
09/18/13 18:22:49:689 | [INFO] | | OOBE | DE | | | | 5996 | User specified overrideFile:
09/18/13 18:22:49:698 | [INFO] | | OOBE | DE | | | | 5996 | The csu inventory was not updated for payload 7.0.0.108 CommonUninstall, value of local var is -1
09/18/13 18:22:49:698 | [INFO] | | OOBE | DE | | | | 5996 | Calling the ROLLBACK custom action code for pre-remove for payload 7.0.0.108 CommonUninstall
09/18/13 18:22:49:791 | [INFO] | | OOBE | DE | | | | 5996 | No operation. We're done:
09/18/13 18:22:49:792 | [INFO] | | OOBE | DE | | | | 5996 | Updating driver data - Action: Remove driver entry
09/18/13 18:22:49:866 | [INFO] | | OOBE | DE | | | | 5996 | Updating driver data successful. Driver entry was removed. ARP estimated size 10342KB
09/18/13 18:22:51:969 | [INFO] | | OOBE | DE | | | | 5996 | Total components installed: 0
09/18/13 18:22:51:969 | [INFO] | | OOBE | DE | | | | 5996 | Total components repaired: 0
09/18/13 18:22:51:969 | [INFO] | | OOBE | DE | | | | 5996 | Successfully removed 1 component:
09/18/13 18:22:51:969 | [INFO] | | OOBE | DE | | | | 5996 | - Adobe Muse
09/18/13 18:22:51:970 | [INFO] | | OOBE | DE | | | | 5996 | Call PostSession Custom Hook
09/18/13 18:22:52:064 | [INFO] | | OOBE | DE | | | | 5996 | Begin cleaning up local media db.
09/18/13 18:23:41:774 | [INFO] | | OOBE | DE | | | | 5996 | Done cleaning up local media db.
09/18/13 18:23:41:774 | [INFO] | | OOBE | DE | | | | 5996 | :: END TIMER :: [Total Timer] took 65325.4 milliseconds (65.3254 seconds) DTR = 28.779 KBPS (0.0281045 MBPS)
09/18/13 18:23:42:774 | [INFO] | | OOBE | DE | | | | 5996 | Uninstalling AAM
09/18/13 18:23:42:842 | [INFO] | | OOBE | DE | | | | 5996 | AAM Uninstall Status: 1 and 0
09/18/13 18:23:42:842 | [INFO] | | OOBE | DE | | | | 5996 | Exit Code: 0 - No error.
09/18/13 18:23:42:842 | [INFO] | | OOBE | DE | | | | 5996 | Please see specific errors for troubleshooting. For example, ERROR: DF037 ...
09/18/13 18:23:42:842 | [INFO] | | OOBE | DE | | | | 5996 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 18:23:42:842 | [INFO] | | OOBE | DE | | | | 5996 | END - Installer Session
09/18/13 18:23:42:842 | [INFO] | | OOBE | DE | | | | 5996 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:20:04:976 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:20:04:976 | [INFO] | | OOBE | DE | | | | 5428 | Visit http://www.adobe.com/go/loganalyzer/ for more information
09/18/13 22:20:04:976 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:20:04:976 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:20:04:976 | [INFO] | | OOBE | DE | | | | 5428 | START - Installer Session
09/18/13 22:20:04:976 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:20:04:976 | [INFO] | | OOBE | DE | | | | 5428 | RIBS version: 7.0.0.108
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | Win OS version: 6.1.1.0 64 bit Type: 1
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | ::START TIMER:: [Total Timer]
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | CHECK: Single instance running
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | CHECK : Credentials
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | Load Deployment File
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | CHECK : Another Native OS installer already running
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | Create Required Folders
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | Assuming install mode
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | Looking up install source path
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | Sync Media DB ...
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | ::START TIMER:: [Sync Media DB]
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | Pre check media db sync
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | End of Pre check media db sync. Exit code: 0
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | :: END TIMER :: [Sync Media DB] took 470.923 milliseconds (0.470923 seconds) DTR = 84.9395 KBPS (0.0829488 MBPS)
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | Ready to initialize session to start with ...
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | ::START TIMER:: [CreatePayloadSession]
09/18/13 22:20:04:977 | [INFO] | | OOBE | DE | | | | 5428 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
09/18/13 22:20:04:978 | [INFO] | | OOBE | DE | | | | 5428 | Updated source path: C:\Users\User\AppData\Local\Temp\{B6025754-F62C-4EC9-A2C5-0D356F7C6667}\Muse_6_0_CCM_LS23 \Adobe Muse
09/18/13 22:20:04:978 | [INFO] | | OOBE | DE | | | | 5428 | Updating media info for: {9A554C9D-E12D-4205-8101-9F4337CD5673}
09/18/13 22:20:04:978 | [INFO] | | OOBE | DE | | | | 5428 | Ignoring original data since install source is local
09/18/13 22:20:04:978 | [INFO] | | OOBE | DE | | | | 5428 | Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\User\AppData\Local\Temp\{B6025754-F62C-4EC9-A2C5-0D356F7C6667}\Muse_6_0_CCM_LS23 \Adobe Muse\payloads\AdobeMuse6.0-mul\InstallAdobeMuse.exe
09/18/13 22:20:04:978 | [INFO] | | OOBE | DE | | | | 5428 | Updating media info for: {9E0AF030-AC6B-11E0-8837-00215AEA26C9}
09/18/13 22:20:04:978 | [INFO] | | OOBE | DE | | | | 5428 | Ignoring original data since install source is local
09/18/13 22:20:04:978 | [INFO] | | OOBE | DE | | | | 5428 | Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\User\AppData\Local\Temp\{B6025754-F62C-4EC9-A2C5-0D356F7C6667}\Muse_6_0_CCM_LS23 \Adobe Muse\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe
09/18/13 22:20:04:978 | [INFO] | | OOBE | DE | | | | 5428 | -------------------- END - Updating Media Sources - END --------------------
09/18/13 22:20:04:985 | [INFO] | | OOBE | DE | | | | 5428 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
09/18/13 22:20:04:985 | [INFO] | | OOBE | DE | | | | 5428 | ----------------- CreatePayloadSession: machine is x64 ---------------
09/18/13 22:20:11:757 | [INFO] | | OOBE | DE | | | | 5428 | ______ Verify Dependency Subscribers ______
09/18/13 22:20:11:757 | [INFO] | | OOBE | DE | | | | 5428 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
09/18/13 22:20:11:757 | [INFO] | | OOBE | DE | | | | 5428 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}: 1 (0,1)
09/18/13 22:20:11:757 | [INFO] | | OOBE | DE | | | | 5428 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: 2 (1,0)
09/18/13 22:20:11:757 | [INFO] | | OOBE | DE | | | | 5428 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
09/18/13 22:20:11:758 | [INFO] | | OOBE | DE | | | | 5428 | Setting property "DEVersion" to: 6.0
09/18/13 22:20:11:758 | [INFO] | | OOBE | DE | | | | 5428 | Setting property "deploymentFile" to: C:\Users\User\AppData\Local\Temp\{B6025754-F62C-4EC9-A2C5-0D356F7C6667}\{A3FCA373-20B4-41 BF-8F49-01412A114BDD}
09/18/13 22:20:11:758 | [INFO] | | OOBE | DE | | | | 5428 | Setting property "installLanguage" to: en_US
09/18/13 22:20:11:759 | [INFO] | | OOBE | DE | | | | 5428 | Attempting to find the selected language in the set of available payload languages
09/18/13 22:20:11:759 | [INFO] | | OOBE | DE | | | | 5428 | Setting property "installSourcePath" to: C:\Users\User\AppData\Local\Temp\{B6025754-F62C-4EC9-A2C5-0D356F7C6667}\Muse_6_0_CCM_LS23 \Adobe Muse
09/18/13 22:20:11:759 | [INFO] | | OOBE | DE | | | | 5428 | Setting property "skipSync" to: 1
09/18/13 22:20:11:759 | [INFO] | | OOBE | DE | | | | 5428 | Setting property "userASUPath" to:
09/18/13 22:20:11:759 | [INFO] | | OOBE | DE | | | | 5428 | Overwrite property "DEVersion" to: 6.0
09/18/13 22:20:11:759 | [INFO] | | OOBE | DE | | | | 5428 | Overwrite property "installLanguage" to: en_US
09/18/13 22:20:11:759 | [INFO] | | OOBE | DE | | | | 5428 | Overwrite property "skipSync" to: 1
09/18/13 22:20:11:759 | [INFO] | | OOBE | DE | | | | 5428 | Overwrite property "userASUPath" to:
09/18/13 22:20:11:759 | [INFO] | | OOBE | DE | | | | 5428 | Found payload actions:
09/18/13 22:20:11:759 | [INFO] | | OOBE | DE | | | | 5428 | Deciding what installer mode to use...
09/18/13 22:20:11:799 | [WARN] | | OOBE | DE | | | | 5428 | DW016: NOTE: Cannot set action to the payload Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} as it is already upgraded by the payload Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}
09/18/13 22:20:11:799 | [INFO] | | OOBE | DE | | | | 5428 | BEGIN Setting requested payload actions
09/18/13 22:20:11:801 | [INFO] | | OOBE | DE | | | | 5428 | Value returned on lookup of payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} is: true
09/18/13 22:20:11:801 | [INFO] | | OOBE | DE | | | | 5428 | Action string for Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} is none
09/18/13 22:20:11:801 | [INFO] | | OOBE | DE | | | | 5428 | Value returned on lookup of payload: Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673} is: false
09/18/13 22:20:11:801 | [INFO] | | OOBE | DE | | | | 5428 | Action string for Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673} is install
09/18/13 22:20:11:801 | [WARN] | | OOBE | DE | | | | 5428 | DW016: NOTE: Cannot set action to the payload Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} as it is already upgraded by the payload Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}
09/18/13 22:20:11:802 | [INFO] | | OOBE | DE | | | | 5428 | END Setting requested payload actions
09/18/13 22:20:12:017 | [INFO] | | OOBE | DE | | | | 5428 | Collected advanced path check information for INSTALLDIR
09/18/13 22:20:12:017 | [INFO] | | OOBE | DE | | | | 5428 | INSTALLDIR is a well-formed path
09/18/13 22:20:12:017 | [INFO] | | OOBE | DE | | | | 5428 | INSTALLDIR is not the root path
09/18/13 22:20:12:017 | [INFO] | | OOBE | DE | | | | 5428 | INSTALLDIR is on a local volume
09/18/13 22:20:12:017 | [INFO] | | OOBE | DE | | | | 5428 | INSTALLDIR is on a writable volume
09/18/13 22:20:12:017 | [INFO] | | OOBE | DE | | | | 5428 | INSTALLDIR is not on a case sensitive volume
09/18/13 22:20:12:018 | [INFO] | | OOBE | DE | | | | 5428 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Adobe
09/18/13 22:20:12:774 | [INFO] | | OOBE | DE | | | | 5428 | ::START TIMER:: [System check :{9A554C9D-E12D-4205-8101-9F4337CD5673}]
09/18/13 22:20:12:804 | [INFO] | | OOBE | DE | | | | 5428 | In InstallPreSystemCheckProc
09/18/13 22:20:12:804 | [INFO] | | OOBE | DE | | | | 5428 | Custom action return code: 0
09/18/13 22:20:12:805 | [INFO] | | OOBE | DE | | | | 5428 | :: END TIMER :: [System check :{9A554C9D-E12D-4205-8101-9F4337CD5673}] took 30.3513 milliseconds (0.0303513 seconds)
09/18/13 22:20:12:805 | [INFO] | | OOBE | DE | | | | 5428 | BEGIN InstallOperationsQueue Unordered operations
09/18/13 22:20:12:805 | [INFO] | | OOBE | DE | | | | 5428 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: with operation install
09/18/13 22:20:12:805 | [INFO] | | OOBE | DE | | | | 5428 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}: with operation none
09/18/13 22:20:12:805 | [INFO] | | OOBE | DE | | | | 5428 | END InstallOperationsQueue Unordered operations
09/18/13 22:20:12:805 | [INFO] | | OOBE | DE | | | | 5428 | BEGIN InstallOperationsQueue Ordered operations
09/18/13 22:20:12:805 | [INFO] | | OOBE | DE | | | | 5428 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: with operation install
09/18/13 22:20:12:805 | [INFO] | | OOBE | DE | | | | 5428 | END InstallOperationsQueue Ordered operations
09/18/13 22:20:12:961 | [INFO] | | OOBE | DE | | | | 5428 | Payloads passed preflight validation.
09/18/13 22:20:12:972 | [INFO] | | OOBE | DE | | | | 5428 | Call PreSession Custom Hook
09/18/13 22:20:12:973 | [INFO] | | OOBE | DE | | | | 5428 | ::START TIMER:: [Pre session :{9A554C9D-E12D-4205-8101-9F4337CD5673}]
09/18/13 22:20:12:974 | [INFO] | | OOBE | DE | | | | 5428 | In InstallSessionOpenProc
09/18/13 22:20:12:974 | [INFO] | | OOBE | DE | | | | 5428 | Custom action return code: 0
09/18/13 22:20:12:974 | [INFO] | | OOBE | DE | | | | 5428 | :: END TIMER :: [Pre session :{9A554C9D-E12D-4205-8101-9F4337CD5673}] took 1.26344 milliseconds (0.00126344 seconds)
09/18/13 22:20:12:974 | [INFO] | | OOBE | DE | | | | 5428 | BEGIN InstallOperationsQueue Unordered operations
09/18/13 22:20:12:974 | [INFO] | | OOBE | DE | | | | 5428 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: with operation install
09/18/13 22:20:12:974 | [INFO] | | OOBE | DE | | | | 5428 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}: with operation none
09/18/13 22:20:12:974 | [INFO] | | OOBE | DE | | | | 5428 | END InstallOperationsQueue Unordered operations
09/18/13 22:20:12:974 | [INFO] | | OOBE | DE | | | | 5428 | BEGIN InstallOperationsQueue Ordered operations
09/18/13 22:20:12:974 | [INFO] | | OOBE | DE | | | | 5428 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: with operation install
09/18/13 22:20:12:974 | [INFO] | | OOBE | DE | | | | 5428 | END InstallOperationsQueue Ordered operations
09/18/13 22:20:12:976 | [INFO] | | OOBE | DE | | | | 5428 | Calling the custom action code for pre-install for payload Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}
09/18/13 22:20:12:976 | [INFO] | | OOBE | DE | | | | 5428 | ::START TIMER:: [Pre payload :{9A554C9D-E12D-4205-8101-9F4337CD5673}]
09/18/13 22:20:12:977 | [INFO] | | OOBE | DE | | | | 5428 | In PrePayloadInstallProc
09/18/13 22:20:12:977 | [INFO] | | OOBE | DE | | | | 5428 | inside the function
09/18/13 22:20:12:977 | [INFO] | | OOBE | DE | | | | 5428 | CS6 Suites Custom hook: Successfully retreived the installLanguage: en_US
09/18/13 22:20:12:977 | [INFO] | | OOBE | DE | | | | 5428 | CS6 Suites Custom hook: Successfully retreived the installLanguage: C:\Program Files (x86)\Adobe
09/18/13 22:20:12:977 | [INFO] | | OOBE | DE | | | | 5428 | CS6 Suites Custom hook: Creating muse_install_config.xml to Pass install configuration to MUSEC:\Program Files (x86)\Adobe
09/18/13 22:20:12:977 | [INFO] | | OOBE | DE | | | | 5428 | inside the function2
09/18/13 22:20:12:979 | [INFO] | | OOBE | DE | | | | 5428 | CS6 Suites Custom hook: C:\Users\User\AppData\Local/Adobe/MBLStore/mblstore.db
09/18/13 22:20:13:042 | [INFO] | | OOBE | DE | | | | 5428 | CS6 Suites Custom hook: Successfully Created the fileC:\Users\User\AppData\Local/Adobe/MBLStore/1.0/muse_install_config.xml
09/18/13 22:20:13:042 | [INFO] | | OOBE | DE | | | | 5428 | Custom action return code: 0
09/18/13 22:20:13:042 | [INFO] | | OOBE | DE | | | | 5428 | :: END TIMER :: [Pre payload :{9A554C9D-E12D-4205-8101-9F4337CD5673}] took 66.1165 milliseconds (0.0661165 seconds)
09/18/13 22:20:13:043 | [INFO] | | OOBE | DE | | | | 5428 | ::START TIMER:: [Payload Operation :{9A554C9D-E12D-4205-8101-9F4337CD5673}]
09/18/13 22:20:13:046 | [INFO] | | OOBE | DE | | | | 6020 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:20:13:046 | [INFO] | | OOBE | DE | | | | 6020 | Installer Operation: InstallThirdPartyPayloadOperation
09/18/13 22:20:13:046 | [INFO] | | OOBE | DE | | | | 6020 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:20:13:046 | [INFO] | | OOBE | DE | | | | 6020 | Installing third party payload
09/18/13 22:20:13:047 | [INFO] | | OOBE | DE | | | | 6020 | Third party application path:C:\Users\User\AppData\Local\Temp\{B6025754-F62C-4EC9-A2C5-0D356F7C6667}\Muse_6_0_CCM _LS23\Adobe Muse\payloads\AdobeMuse6.0-mul\InstallAdobeMuse.exe
09/18/13 22:20:13:047 | [INFO] | | OOBE | DE | | | | 6020 | CommandLine: appId=AdobeMuse appVersion=6.0.751 appName=Muse_6_0_LS23.exe installerArg1=-silent installerArg2=-eulaAccepted installerArg3=-location "installerArg4=C:\Program Files (x86)\Adobe" installerArg5=-programMenu
09/18/13 22:20:36:737 | [INFO] | | OOBE | DE | | | | 6020 | Third party payload completed. Testing return code: 0
09/18/13 22:20:37:061 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 7 =*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:20:37:061 | [INFO] | | OOBE | DE | | | | 5428 | :: END TIMER :: [Payload Operation :{9A554C9D-E12D-4205-8101-9F4337CD5673}] took 24018.3 milliseconds (24.0183 seconds) DTR = 7220.5 KBPS (7.05127 MBPS)
09/18/13 22:20:37:174 | [INFO] | | OOBE | DE | | | | 5428 | Updating driver data - Action: Add driver entry
09/18/13 22:20:37:176 | [INFO] | | OOBE | DE | | | | 5428 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB
09/18/13 22:20:37:186 | [INFO] | | OOBE | DE | | | | 5428 | User specified overrideFile:
09/18/13 22:20:37:252 | [INFO] | | OOBE | DE | | | | 5428 | The csu inventory was not updated for payload Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}, value of local var is -1
09/18/13 22:20:37:253 | [INFO] | | OOBE | DE | | | | 5428 | Calling the custom action code for post-install for payload Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}
09/18/13 22:20:37:253 | [INFO] | | OOBE | DE | | | | 5428 | ::START TIMER:: [Post payload :{9A554C9D-E12D-4205-8101-9F4337CD5673}]
09/18/13 22:20:37:256 | [INFO] | | OOBE | DE | | | | 5428 | In PostPayloadInstallProc
09/18/13 22:20:37:256 | [INFO] | | OOBE | DE | | | | 5428 | Custom action return code: 0
09/18/13 22:20:37:256 | [INFO] | | OOBE | DE | | | | 5428 | :: END TIMER :: [Post payload :{9A554C9D-E12D-4205-8101-9F4337CD5673}] took 2.72491 milliseconds (0.00272491 seconds) DTR = 5871.75 KBPS (5.73413 MBPS)
09/18/13 22:20:37:256 | [INFO] | | OOBE | DE | | | | 5428 | No operation. We're done:
09/18/13 22:20:37:258 | [INFO] | | OOBE | DE | | | | 5428 | Updating driver data - Action: Remove driver entry
09/18/13 22:20:37:261 | [INFO] | | OOBE | DE | | | | 5428 | Updating driver data successful. Driver entry was added. ARP estimated size 56988KB
09/18/13 22:20:39:273 | [INFO] | | OOBE | DE | | | | 5428 | Successfully installed 1 component:
09/18/13 22:20:39:273 | [INFO] | | OOBE | DE | | | | 5428 | - Adobe Muse
09/18/13 22:20:39:273 | [INFO] | | OOBE | DE | | | | 5428 | Total components repaired: 0
09/18/13 22:20:39:273 | [INFO] | | OOBE | DE | | | | 5428 | Total components removed: 0
09/18/13 22:20:39:275 | [INFO] | | OOBE | DE | | | | 5428 | Call PostSession Custom Hook
09/18/13 22:20:39:275 | [INFO] | | OOBE | DE | | | | 5428 | ::START TIMER:: [Post session :{9A554C9D-E12D-4205-8101-9F4337CD5673}]
09/18/13 22:20:39:280 | [INFO] | | OOBE | DE | | | | 5428 | In InstallSessionCloseProc
09/18/13 22:20:39:280 | [INFO] | | OOBE | DE | | | | 5428 | Custom action return code: 0
09/18/13 22:20:39:281 | [INFO] | | OOBE | DE | | | | 5428 | :: END TIMER :: [Post session :{9A554C9D-E12D-4205-8101-9F4337CD5673}] took 5.04907 milliseconds (0.00504907 seconds)
09/18/13 22:20:39:305 | [INFO] | | OOBE | DE | | | | 5428 | :: END TIMER :: [Total Timer] took 34843.3 milliseconds (34.8433 seconds) DTR = 4997.58 KBPS (4.88045 MBPS)
09/18/13 22:20:40:315 | [INFO] | | OOBE | DE | | | | 5428 | Exit Code: 0 - No error.
09/18/13 22:20:40:316 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:20:40:316 | [INFO] | | OOBE | DE | | | | 5428 | END - Installer Session
09/18/13 22:20:40:316 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:54:17:350 | [INFO] | | OOBE | DE | | | | 1480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:54:17:350 | [INFO] | | OOBE | DE | | | | 1480 | Visit http://www.adobe.com/go/loganalyzer/ for more information
09/18/13 22:54:17:350 | [INFO] | | OOBE | DE | | | | 1480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:54:17:350 | [INFO] | | OOBE | DE | | | | 1480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:54:17:350 | [INFO] | | OOBE | DE | | | | 1480 | START - Installer Session
09/18/13 22:54:17:350 | [INFO] | | OOBE | DE | | | | 1480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:54:17:350 | [INFO] | | OOBE | DE | | | | 1480 | RIBS version: 7.0.0.108
09/18/13 22:54:17:351 | [INFO] | | OOBE | DE | | | | 1480 | Win OS version: 6.1.1.0 64 bit Type: 1
09/18/13 22:54:17:351 | [INFO] | | OOBE | DE | | | | 1480 | ::START TIMER:: [Total Timer]
09/18/13 22:54:17:351 | [INFO] | | OOBE | DE | | | | 1480 | CHECK: Single instance running
09/18/13 22:54:17:351 | [INFO] | | OOBE | DE | | | | 1480 | CHECK : Credentials
09/18/13 22:54:17:351 | [INFO] | | OOBE | DE | | | | 1480 | Load Deployment File
09/18/13 22:54:17:351 | [INFO] | | OOBE | DE | | | | 1480 | Create Required Folders
09/18/13 22:54:17:351 | [INFO] | | OOBE | DE | | | | 1480 | Assuming uninstall mode
09/18/13 22:54:17:351 | [INFO] | | OOBE | DE | | | | 1480 | Lookup for master payload
09/18/13 22:54:17:351 | [INFO] | | OOBE | DE | | | | 1480 | ##### Running EDT Workflow #####
09/18/13 22:54:17:351 | [INFO] | | OOBE | DE | | | | 1480 | Ready to initialize session to start with ...
09/18/13 22:54:17:351 | [INFO] | | OOBE | DE | | | | 1480 | ::START TIMER:: [CreatePayloadSession]
09/18/13 22:54:17:357 | [INFO] | | OOBE | DE | | | | 1480 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
09/18/13 22:54:17:357 | [INFO] | | OOBE | DE | | | | 1480 | ----------------- CreatePayloadSession: machine is x64 ---------------
09/18/13 22:54:22:475 | [INFO] | | OOBE | DE | | | | 1480 | ______ Verify Dependency Subscribers ______
09/18/13 22:54:22:475 | [INFO] | | OOBE | DE | | | | 1480 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
09/18/13 22:54:22:475 | [INFO] | | OOBE | DE | | | | 1480 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}: 1 (0,2)
09/18/13 22:54:22:475 | [INFO] | | OOBE | DE | | | | 1480 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}: 2 (0,1)
09/18/13 22:54:22:475 | [INFO] | | OOBE | DE | | | | 1480 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: 3 (2,0)
09/18/13 22:54:22:475 | [INFO] | | OOBE | DE | | | | 1480 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
09/18/13 22:54:22:478 | [INFO] | | OOBE | DE | | | | 1480 | Setting property "deploymentFile" to: C:\Users\User\AppData\Local\Temp\{A90383FB-1912-48DA-95DA-2B05F5E8A92D}\\{10E739E6-1BE0-4 775-9464-3F1F6880F6BD}
09/18/13 22:54:22:478 | [INFO] | | OOBE | DE | | | | 1480 | Setting property "driverAdobeCode" to: {9A554C9D-E12D-4205-8101-9F4337CD5673}
09/18/13 22:54:22:478 | [INFO] | | OOBE | DE | | | | 1480 | Setting property "edtWorkflow" to: 1
09/18/13 22:54:22:478 | [INFO] | | OOBE | DE | | | | 1480 | Setting property "mediaSignature" to: {9A554C9D-E12D-4205-8101-9F4337CD5673}
09/18/13 22:54:22:478 | [INFO] | | OOBE | DE | | | | 1480 | Setting property "skipProcessChecks" to: 1
09/18/13 22:54:22:478 | [INFO] | | OOBE | DE | | | | 1480 | Setting property "uninstall" to: 1
09/18/13 22:54:22:478 | [INFO] | | OOBE | DE | | | | 1480 | Overwrite property "edtWorkflow" to: 1
09/18/13 22:54:22:478 | [INFO] | | OOBE | DE | | | | 1480 | Overwrite property "mediaSignature" to: {9A554C9D-E12D-4205-8101-9F4337CD5673}
09/18/13 22:54:22:478 | [INFO] | | OOBE | DE | | | | 1480 | Overwrite property "skipProcessChecks" to: 1
09/18/13 22:54:22:478 | [INFO] | | OOBE | DE | | | | 1480 | Overwrite property "uninstall" to: 1
09/18/13 22:54:22:478 | [INFO] | | OOBE | DE | | | | 1480 | Found payload actions:
09/18/13 22:54:22:478 | [INFO] | | OOBE | DE | | | | 1480 | Deciding what installer mode to use...
09/18/13 22:54:22:501 | [INFO] | | OOBE | DE | | | | 1480 | BEGIN Setting requested payload actions
09/18/13 22:54:22:503 | [INFO] | | OOBE | DE | | | | 1480 | Value returned on lookup of payload: Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673} is: true
09/18/13 22:54:22:503 | [INFO] | | OOBE | DE | | | | 1480 | Action string for Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673} is none
09/18/13 22:54:22:503 | [INFO] | | OOBE | DE | | | | 1480 | Value returned on lookup of payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} is: true
09/18/13 22:54:22:503 | [INFO] | | OOBE | DE | | | | 1480 | Action string for Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} is configdbonly
09/18/13 22:54:22:503 | [INFO] | | OOBE | DE | | | | 1480 | Selection of payload Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} is forbidden by the policy. Reason: Required dependency
09/18/13 22:54:22:503 | [INFO] | | OOBE | DE | | | | 1480 | Value returned on lookup of payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9} is: true
09/18/13 22:54:22:503 | [INFO] | | OOBE | DE | | | | 1480 | Action string for Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9} is none
09/18/13 22:54:22:504 | [INFO] | | OOBE | DE | | | | 1480 | END Setting requested payload actions
09/18/13 22:54:22:846 | [INFO] | | OOBE | DE | | | | 1480 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Adobe
09/18/13 22:54:22:941 | [INFO] | | OOBE | DE | | | | 1480 | ::START TIMER:: [System check :{9A554C9D-E12D-4205-8101-9F4337CD5673}]
09/18/13 22:54:22:959 | [INFO] | | OOBE | DE | | | | 1480 | In UninstallPreSystemCheckProc
09/18/13 22:54:22:959 | [INFO] | | OOBE | DE | | | | 1480 | Custom action return code: 0
09/18/13 22:54:22:959 | [INFO] | | OOBE | DE | | | | 1480 | :: END TIMER :: [System check :{9A554C9D-E12D-4205-8101-9F4337CD5673}] took 17.7665 milliseconds (0.0177665 seconds)
09/18/13 22:54:23:078 | [INFO] | | OOBE | DE | | | | 1480 | BEGIN InstallOperationsQueue Unordered operations
09/18/13 22:54:23:078 | [INFO] | | OOBE | DE | | | | 1480 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}: with operation remove
09/18/13 22:54:23:078 | [INFO] | | OOBE | DE | | | | 1480 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: with operation remove
09/18/13 22:54:23:078 | [INFO] | | OOBE | DE | | | | 1480 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}: with operation remove but marked for configdbonly
09/18/13 22:54:23:078 | [INFO] | | OOBE | DE | | | | 1480 | END InstallOperationsQueue Unordered operations
09/18/13 22:54:23:078 | [INFO] | | OOBE | DE | | | | 1480 | BEGIN InstallOperationsQueue Ordered operations
09/18/13 22:54:23:078 | [INFO] | | OOBE | DE | | | | 1480 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: with operation remove
09/18/13 22:54:23:078 | [INFO] | | OOBE | DE | | | | 1480 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}: with operation remove
09/18/13 22:54:23:078 | [INFO] | | OOBE | DE | | | | 1480 | END InstallOperationsQueue Ordered operations
09/18/13 22:54:23:181 | [INFO] | | OOBE | DE | | | | 1480 | Payloads passed preflight validation.
09/18/13 22:54:23:181 | [INFO] | | OOBE | DE | | | | 1480 | Call PreSession Custom Hook
09/18/13 22:54:23:239 | [INFO] | | OOBE | DE | | | | 1480 | ::START TIMER:: [Pre session :{9A554C9D-E12D-4205-8101-9F4337CD5673}]
09/18/13 22:54:23:240 | [INFO] | | OOBE | DE | | | | 1480 | In UninstallSessionOpenProc
09/18/13 22:54:23:240 | [INFO] | | OOBE | DE | | | | 1480 | Custom action return code: 0
09/18/13 22:54:23:240 | [INFO] | | OOBE | DE | | | | 1480 | :: END TIMER :: [Pre session :{9A554C9D-E12D-4205-8101-9F4337CD5673}] took 1.48671 milliseconds (0.00148671 seconds)
09/18/13 22:54:23:240 | [INFO] | | OOBE | DE | | | | 1480 | BEGIN InstallOperationsQueue Unordered operations
09/18/13 22:54:23:240 | [INFO] | | OOBE | DE | | | | 1480 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}: with operation remove
09/18/13 22:54:23:240 | [INFO] | | OOBE | DE | | | | 1480 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: with operation remove
09/18/13 22:54:23:240 | [INFO] | | OOBE | DE | | | | 1480 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}: with operation none but marked for configdbonly
09/18/13 22:54:23:240 | [INFO] | | OOBE | DE | | | | 1480 | END InstallOperationsQueue Unordered operations
09/18/13 22:54:23:240 | [INFO] | | OOBE | DE | | | | 1480 | BEGIN InstallOperationsQueue Ordered operations
09/18/13 22:54:23:240 | [INFO] | | OOBE | DE | | | | 1480 | Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}: with operation remove
09/18/13 22:54:23:240 | [INFO] | | OOBE | DE | | | | 1480 | Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9}: with operation remove
09/18/13 22:54:23:240 | [INFO] | | OOBE | DE | | | | 1480 | END InstallOperationsQueue Ordered operations
09/18/13 22:54:23:242 | [INFO] | | OOBE | DE | | | | 1480 | Calling the custom action code for pre-remove for payload Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}
09/18/13 22:54:23:300 | [INFO] | | OOBE | DE | | | | 1480 | ::START TIMER:: [Pre payload :{9A554C9D-E12D-4205-8101-9F4337CD5673}]
09/18/13 22:54:23:301 | [INFO] | | OOBE | DE | | | | 1480 | In PrePayloadUninstallProc
09/18/13 22:54:23:301 | [INFO] | | OOBE | DE | | | | 1480 | Custom action return code: 0
09/18/13 22:54:23:301 | [INFO] | | OOBE | DE | | | | 1480 | :: END TIMER :: [Pre payload :{9A554C9D-E12D-4205-8101-9F4337CD5673}] took 1.30151 milliseconds (0.00130151 seconds)
09/18/13 22:54:23:301 | [INFO] | | OOBE | DE | | | | 1480 | ::START TIMER:: [Payload Operation :{9A554C9D-E12D-4205-8101-9F4337CD5673}]
09/18/13 22:54:23:305 | [INFO] | | OOBE | DE | | | | 4484 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:54:23:305 | [INFO] | | OOBE | DE | | | | 4484 | Installer Operation: ModifyThirdPartyPayloadOperation
09/18/13 22:54:23:305 | [INFO] | | OOBE | DE | | | | 4484 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:54:23:305 | [INFO] | | OOBE | DE | | | | 4484 | Modify Thirdparty payload
09/18/13 22:54:23:537 | [INFO] | | OOBE | DE | | | | 4484 | Uninstalling third party payload
09/18/13 22:54:23:538 | [INFO] | | OOBE | DE | | | | 4484 | Third party application path:C:\Program Files (x86)\Common Files\Adobe\Installers\Uninstall\ThirdParty\{9A554C9D-E12D-4205-8101-9F4337CD5673}\arh.ex e
09/18/13 22:54:23:538 | [INFO] | | OOBE | DE | | | | 4484 | CommandLine: -uninstallAppSilent AdobeMuse
09/18/13 22:54:26:692 | [INFO] | | OOBE | DE | | | | 4484 | Third party payload completed. Testing return code: 5
09/18/13 22:54:26:692 | [WARN] | | OOBE | DE | | | | 4484 | Third party payload installer arh.exe failed with exit code: 5
09/18/13 22:54:26:705 | [INFO] | | OOBE | DE | | | | 1480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
09/18/13 22:54:26:705 | [INFO] | | OOBE | DE | | | | 1480 | :: END TIMER :: [Payload Operation :{9A554C9D-E12D-4205-8101-9F4337CD5673}] took 3403.77 milliseconds (3.40377 seconds) DTR = 152.772 KBPS (0.149191 MBPS)
09/18/13 22:54:26:709 | [INFO] | | OOBE | DE | | | | 1480 | User specified overrideFile:
09/18/13 22:54:26:714 | [INFO] | | OOBE | DE | | | | 1480 | The csu inventory was not updated for payload Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}, value of local var is -1
09/18/13 22:54:26:714 | [INFO] | | OOBE | DE | | | | 1480 | Calling the ROLLBACK custom action code for pre-remove for payload Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673}
09/18/13 22:54:26:768 | [INFO] | | OOBE | DE | | | | 1480 | ::START TIMER:: [Pre payload :{9A554C9D-E12D-4205-8101-9F4337CD5673}]
09/18/13 22:54:26:769 | [INFO] | | OOBE | DE | | | | 1480 | In PrePayloadUninstallProc
09/18/13 22:54:26:769 | [INFO] | | OOBE | DE | | | | 1480 | Custom action return code: 0
09/18/13 22:54:26:769 | [INFO] | | OOBE | DE | | | | 1480 | :: END TIMER :: [Pre payload :{9A554C9D-E12D-4205-8101-9F4337CD5673}] took 1.40587 milliseconds (0.00140587 seconds)
09/18/13 22:54:26:771 | [INFO] | | OOBE | DE | | | | 1480 | Calling the custom acti -
I can't install adobe muse cc 2014. I'm try to install too many times, but still Installation failed. How can I do??
Hi There,
Kindly share the below mentioned details so that we can assist your appropriately.
OS version :
Screenshot of the message(in any):
Meanwhile try, Troubleshoot install issues with log files | CS5, CS5.5, CS6
Thanks,
Atul Saini -
Hi there. I'd very much like to try out Muse (I'm a paying Creative Cloud member), but I'm about to say to hell with it. Muse refuses to install. Here are the steps taken.
Ran the Muse installer throughApplication Manager. Installed. Clicked Launch App. No response. Search for muse, only found uninstaller. Uninstalled 99mb of invisible Muse.
Read forums. Deleted opm.db. Re-installed. No change in result.
Uninstalled Air. Re-installed Air. Re-installed Muse. No change in result.
I grabbed the system log which show an error with the "migration signature validation"
Any help would be appreciated.
Here are details:
Oct 6 14:56:42 Paul-Davidsons-MacBook-Pro SecurityAgent[423]: system.privilege.admin|2012-10-06 14:56:42 -0800
Oct 6 14:56:44 Paul-Davidsons-MacBook-Pro authexec[424]: executing /Applications/Utilities/Adobe Application Manager/DECore/Setup.app/Contents/MacOS/Setup
Oct 6 14:56:46 Paul-Davidsons-MacBook-Pro [0x0-0x1c01c].com.Adobe.Uninstall Product[0]: application is not installed
Oct 6 14:56:56 Paul-Davidsons-MacBook-Pro com.apple.launchd[1] (com.apple.netauth.sysagent[382]): Exited with exit code: 255
Oct 6 14:57:25 Paul-Davidsons-MacBook-Pro [0x0-0x41041].com.google.GoogleTalkPluginD[459]: objc[459]: Class MacCocoaSocketServerHelper is implemented in both /Library/Application Support/Google/GoogleTalkPlugin.app/Contents/MacOS/GoogleTalkPlugin and /Library/Application Support/Google/GoogleTalkPlugin.app/Contents/Frameworks/libgoogletalkremoting.dylib. One of the two will be used. Which one is undefined.
Oct 6 14:57:26 Paul-Davidsons-MacBook-Pro [0x0-0x27027].com.google.Chrome[429]: CoreAnimation: rendering error 501
Oct 6 14:58:34 Paul-Davidsons-MacBook-Pro Google Chrome[429]: -deltaZ is deprecated for NSEventTypeMagnify. Please use -magnification.
Oct 6 14:59:42 Paul-Davidsons-MacBook-Pro SecurityAgent[423]: system.privilege.admin|2012-10-06 14:59:42 -0800
Oct 6 14:59:45 Paul-Davidsons-MacBook-Pro authexec[472]: executing /Applications/Utilities/Adobe Application Manager/CCM/Utilities/AAMHelper
Oct 6 15:01:03 Paul-Davidsons-MacBook-Pro hdiejectd[487]: running
Oct 6 15:01:03 Paul-Davidsons-MacBook-Pro KernelEventAgent[41]: tid 00000000 received event(s) VQ_LOWDISK, VQ_VERYLOWDISK (516)
Oct 6 15:01:10 Paul-Davidsons-MacBook-Pro InstallAdobeMuse[502]: main
Oct 6 15:01:10 Paul-Davidsons-MacBook-Pro [0x0-0x46046].com.adobe.PDApp[466]: 2012-10-06 15:01:10.901 InstallAdobeMuse[502:903] main
Oct 6 15:01:12 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[505]: Runtime Installer begin with version 3.3.0.3670 on Mac OS 10.6.8 x86
Oct 6 15:01:12 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[505]: Commandline is: -silent -eulaAccepted
Oct 6 15:01:12 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[505]: Installed runtime (3.4.0.2540) located at /Library/Frameworks/Adobe AIR.framework
Oct 6 15:01:13 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[505]: Runtime Installer end with exit code 0
Oct 6 15:01:14 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse[506]: Bootstrapper begin with version (null) on Mac x86
Oct 6 15:01:14 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse[506]: Installed runtime (3.4.0.2540) located at /Library/Frameworks/Adobe AIR.framework
Oct 6 15:01:14 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse[506]: Launching subprocess with commandline "AIR Application Installer" -silent -eulaAccepted -location /Applications -programMenu /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/Resources/Adobe Muse
Oct 6 15:01:15 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Application Installer begin with version 3.4.0.2540 on Mac OS 10.6.8 x86
Oct 6 15:01:15 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Commandline is: -silent -eulaAccepted -location /Applications -programMenu "/Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Oct 6 15:01:15 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Installed runtime (3.4.0.2540) located at /Library/Frameworks/Adobe AIR.framework
Oct 6 15:01:15 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Validating app in folder /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Migration signature validation failed
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Got an unexpected fatal error while validating native package: Error: invalid migration signature
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[508]: Application Installer end with exit code 7
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse[506]: Subprocess Application Installer failed (7)
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro /Volumes/Adobe Muse CCM/Adobe Muse/payloads/AdobeMuse2.0-mul/Install Adobe Muse.app/Contents/MacOS/Install Adobe Muse[506]: Bootstrapper end with exit code 7
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro InstallAdobeMuse[502]: Adobe Muse Installation Returns :: 7
Oct 6 15:01:25 Paul-Davidsons-MacBook-Pro [0x0-0x46046].com.adobe.PDApp[466]: 2012-10-06 15:01:25.442 InstallAdobeMuse[502:903] Adobe Muse Installation Returns :: 7
Oct 6 15:01:26 Paul-Davidsons-MacBook-Pro UnmountAssistant[513]: Volume unmounted successfully
Oct 6 15:01:36 Paul-Davidsons-MacBook-Pro hdiejectd[487]: quitCheck: calling exit(0)
Oct 6 15:02:33 Paul-Davidsons-MacBook-Pro /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[130]: No valid tickets, timing outHi Colby,
The installation is OK, but at startup it says the following:
Error: HTMLLoader failed to initialize
at flash.html::HTMLLoader/initHTMLEngine()
at flash.html::HTMLLoader()
at mx.core::FlexHTMLLoader()
at mx.core::ClassFactory/newInstance()
at mx.controls::HTML/createChildren()
at mx.core::UIComponent/initialize()
at mx.core::UIComponent/http://www.adobe.com/2006/flex/mx/internal::childAdded()
at mx.core::UIComponent/addChildAt()
at spark.components::Group/addDisplayObjectToDisplayList()
at spark.components::Group/http://www.adobe.com/2006/flex/mx/internal::elementAdded()
at spark.components::Group/setMXMLContent()
at spark.components::Group/createChildren()
at mx.core::UIComponent/initialize()
at com.adobe.muse.widgets::BaseAttachingWidget/initialize()
at com.adobe.pash.ui::DocumentCanvas/initialize()
at com.adobe.pash.ui::PreviewCanvas/initialize()
at mx.core::UIComponent/http://www.adobe.com/2006/flex/mx/internal::childAdded()
at mx.core::UIComponent/addChildAt()
at spark.components::Group/addDisplayObjectToDisplayList()
at spark.components::Group/http://www.adobe.com/2006/flex/mx/internal::elementAdded()
at spark.components::Group/setMXMLContent()
at spark.components::Group/createChildren()
at mx.core::UIComponent/initialize()
at mx.core::UIComponent/http://www.adobe.com/2006/flex/mx/internal::childAdded()
at mx.core::UIComponent/addChildAt()
at spark.components::Group/addDisplayObjectToDisplayList()
at spark.components::Group/http://www.adobe.com/2006/flex/mx/internal::elementAdded()
at spark.components::Group/setMXMLContent()
at spark.components::Group/createChildren()
at mx.core::UIComponent/initialize()
at mx.core::UIComponent/http://www.adobe.com/2006/flex/mx/internal::childAdded()
at mx.core::UIComponent/addChildAt()
at spark.components::Group/addDisplayObjectToDisplayList()
at spark.components::Group/http://www.adobe.com/2006/flex/mx/internal::elementAdded()
at spark.components::Group/setMXMLContent()
at spark.components::Group/createChildren()
at mx.core::UIComponent/initialize()
at mx.core::UIComponent/http://www.adobe.com/2006/flex/mx/internal::childAdded()
at mx.core::UIComponent/addChildAt()
at spark.components::Group/addDisplayObjectToDisplayList()
at spark.components::Group/http://www.adobe.com/2006/flex/mx/internal::elementAdded()
at spark.components::Group/setMXMLContent()
at spark.components::Group/set mxmlContent()
at spark.components::SkinnableContainer/set mxmlContent()
at spark.components::SkinnableContainer/createDeferredContent()
at spark.components::SkinnableContainer/createContentIfNeeded()
at spark.components::SkinnableContainer/createChildren()
at spark.components::Application/createChildren()
at mx.core::UIComponent/initialize()
at spark.components::Application/initialize()
at spark.components::WindowedApplication/initialize()
at com.adobe.pash.air::PASHonAIRApplication/initialize()
at MuseOnAIR/initialize()
at mx.managers.systemClasses::ChildManager/childAdded()
at mx.managers.systemClasses::ChildManager/initializeTopLevelWindow()
at mx.managers::SystemManager/initializeTopLevelWindow()
at mx.managers::SystemManager/http://www.adobe.com/2006/flex/mx/internal::kickOff()
at mx.managers::SystemManager/http://www.adobe.com/2006/flex/mx/internal::preloader_completeHandler()
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at mx.preloaders::Preloader/timerHandler()
at flash.utils::Timer/_timerDispatch()
at flash.utils::Timer/tick()
TypeError: Error #1009: Cannot access a property or method of a null object reference.
at mx.controls::HTML/measure()
at mx.core::UIComponent/http://www.adobe.com/2006/flex/mx/internal::measureSizes()
at mx.core::UIComponent/validateSize()
at mx.managers::LayoutManager/validateSize()
at mx.managers::LayoutManager/doPhasedInstantiation()
at mx.managers::LayoutManager/doPhasedInstantiationCallback()
Thanks for your help! -
The error:
The application could not be installed because the AIR file is damaged. Try obtaining a new AIR file from the application author.
is generated when an AIR installation file is lauched from a Samba Network Drive in Vista Utlimate 64. If the install files are copied to a local drive, it installs without incident.Working with networks drives are never reliable. Corruption, path problems, networks connections, and privlatges can come in the way of a properly mapped drive. I think your solution is fairly straight forward. You need to install your application from a local filesystem, not a mapped network drive. In the meantime, log a bug report HERE.
-
Impossibility to install Adobe Muse CC -
Whenever I try to install Adobe Muse CC through Adobe Creative panel, it appears on my screen a window saying that it already exists in my system a beta version of the same product. Ho do I have to proceed in order to uninstall the beta version and install Adobe Muse CC? I've already uninstalled Adobe Air. Thanks (Mac user)
Hi maria.beatrice.wk,
Which OS are you using? Please refer the article:http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
Regards,
Romit Somha -
Please Help! Received an error message in Adobe Muse stating file cannot be opened.
I am worried my Adobe Muse file is long gone. Adobe Muse crashed on me in the middle of designing a website. I tried to re-open the file and it states This Adobe Muse site file cannot be opened. no records in main.active table. I am not sure what to do. Pleae help!!
Next to the file you were attempting to Save As to when the crash occurred, you should find a file with the same name but ending in "renamed" plus some numbers. Delete the unopenable flie and change the name of the "renamed" file to be the original file name with a .muse file extension. You should find it's the original file you had opened.
Are you working with the .muse file stored on a file server? Or is it on a local drive? -
Acrobat 11 there was an error opening this document. the file is damaged and could not be repaired
we are receiving an error when opening certain pdfs saying "there was an error opening this document. the file is damaged and could not be repaired"
i've tried a few things to fix this issue with no luck
tried on a brand new windows 7 install without any added software like anti-virus software, etc
tried on my home pc (I forwarded the document from my work pc to my home pc and still receiving the same error)
don't think it's anything related to the computers, thinking it's more an issue with the pdf. i've tried the basics like deleting temp files from IE, going to %temp% and deleting that out, doing an acrobat repair, trying in reader instead of acrobat, updating users from acrobat 10 to 11, and still receiving the same issue. the odd thing is, some people can open this document and some receive the error. the other thing is i've tried alternative pdf programs with no avail, same errors from those as well
i work on the helpdesk with one other person for the company and not sure what else we can try
don't think this is a pc issue - tried on pcs in the company, home pcs, personal pcs and all get this error
got to be an issue with either the pdf, or the way its being sent
i did reach out to OUR e-mail team here (lotus notes admin) and they've ruled out anything as far as an encryption causing the conflict may go, so notes isn't the issue either
would it be possible it's on the persons end that's sending the file?Unfortunately, CR 10.5 is not supported on WIN 2012 Server. See this wiki for more details. In order to work in a supported environment you will have to upgrade to CR 2008 Service pack 7, or SAP Crystal Reports, developer version for Microsoft Visual Studio (2010 / 2012 / 2013).
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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