Error Installing CS6 in Windows 8.1

U just purchased CS6 Design and Web Premium. When istalling I received message indicating the installation failed. Created a log and a screen. I have windows 8.1

An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="x86"'. Please refer to Help and Support for more information. HRESULT: 0x80071A30
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80071A30, or some other number? (If they're another number, what number are you getting?)

Similar Messages

Deactivated Indesign CS6 and then uninstalled from Windows 7 - now want to re-install CS6 on Windows 8. Please advise procedure and where to download from ?

Deactivated Indesign CS6 and then uninstalled from Windows 7 - now want to re-install CS6 on Windows 8. Please advise procedure and where to download from ?

I am looking for the exact same information! Someone, help? I didn't realize when I gave them so much money that Adobe has the customer support of a snake with its tail in its mouth...

Error while installing cs6 on windows 7 64 bit platform

Exit Code: 6 Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DF012 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s), 2 warning(s) ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 ----------- ERROR: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package. ----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 ----------- WARNING: DF012: File/Folder does not exist at E:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141) ----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 ----------- WARNING: DF012: File/Folder does not exist at E:\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76) ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Acrobat Professional: Install failed

Error message indicates your installer is corrupt and needs to be redownloaded.
The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used.
If that is not the case, you can use the cs cleaner tool and then re-install.

Errors Installing Acrobat on Windows 7

Exit Code: 6 Please see specific errors below for troubleshooting. For example,
ERROR:      -------------------------------------- Summary --------------------------------------    - 0 fatal error(s), 3 error(s)
----------- Payload: Acrobat Professional 10.0.0.0 {AC76BA86-1037-0000-7760-000000000005} -----------
ERROR: Error 1310.Error writing to file: C:\ProgramData\Adobe\Adobe PDF\Distiller\Startup\example.ps.   Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\ProgramData\Adobe\Adobe PDF\Distiller\Startup\example.ps.   Verify that you have access to that directory.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603    -------------------------------------------------------------------------------------
System Requirements

Hi Nosh,
Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
for information on how to review your installation logs
You can even try the following basic troubleshooting steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing and check.

Installing CS6 on Windows 7 64bit?

Hi all, I just wanted to confirm with an Adobe staff member that I should have no problems with installing CS6 Design & Web Premium on Windows 7 64bit OS (HP Core i5). We are having our computers upgraded in the office from Windows XP and our tech supplier would feel more comfortable buying the new machines if he had assurance that the software will be compatible. A few questions here:
System requirements says Service Pack 1 for Windows 7 on the back of the box, is this something he has to take special note of?
It says 3 installations are allowed. Will this new PC count as my second installation? Or can I transfer my first installation from my old PC somehow?
I'm not sure what the difference is between 32bit and 64bit. Will I be able to open my old CS files from Windows XP on Windows 7 without any problems?
Many thanks for the help!

Hi adobeuser1985,
1. Yes you need to install SP1 on Windows 7 as it is the tested environment for CS6 Design and Web Premium
2. Yes this PC will be counted as 2nd unless you deactivate the first. It's always recommended to deactivate the software first before upgrading the OS or installiang the software on anew computer else it will increase the activation count.
Once you deactivate the software, and install it on a new PC, the install will then be still referred as 1st installation.
Please check : http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
3. Some software's of the Suite such as Indesign CS6 and Illustrator CS6 require 64 Bit OS and so will not run on 32 Bit PC
The terms 32-bit and 64-bit refer to the way a computer's processor (also called a CPU), handles information. The 64-bit version of Windows handles large amounts of random access memory (RAM) more effectively than a 32-bit system.
Let me know if you have any more queries.
Regards,
Rave

Error installing iTunes for windows 8 64 bit

I can't install iTunes 64 bit in my new laptop. Installatione give me this error:
Error installing assembly "Microsoft.VC80.CRT.type="win32".version="8.0.50727.6195".publicKeyToken="win32 ".version="8.0.50727.6195".publicKeyToken="1fc8b3b9a1e18e3b".processorArchitectu re="x86". ..........
Anyone can help me?
Thank's
Ben

No, I have windows 8 64 bit installed,; however I tried also with 32 bit version, but when I start the installation, a massage appears saying that I'm trying to install a 32 bit version while I need to download and install 64 bit version! However thank's

How do I install CS6 with Windows 8?

How do I install CS6 design and web premium on my Dell desktop running Windows 8 after I've downloaded it?

And what specifically? If you have issues, you need to explain better. Otherwise running the extractor executable should work just fine.
Mylenium

Error installing CS6 Acrobat from DVD on Mac OSX 10.8.5

I keep getting this error when installing CS6 from the purchased DVD:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Acrobat X Pro : Install failed
I have already tried:
Uninstalling and reinstalling
Enabling root user
Deleting and downloading and reinstalling AIR
Everything listed here:
http://waywardelf.wordpress.com/2012/07/01/adobe-acrobat-install-learning-opportunity/
Acrobat opens but I cannot upgrade it which is not good.
I have read all the related posts I can find here but nothing helps.
Has anyone come up with an answer?
If not, what are my options? We spent a lot of money that we couldn't really afford for this software.

You will need to have a look at the log files.
http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/mac.html#troubleshooting
16.8   Troubleshooting
16.8.1   Logging
There are two primary logs: one for the installer application and one for the Updater which is responsible for detecting and downloading updates as well as invoking the installer.
16.8.1.1   Install log
Apple’s Installer.app creates an install log that should contain all basic success and failure details. The file is located at /private/var/log/install.log created by Apple’s Installer.app.
By default, the installer logs only necessary information in installer log. However, it is possible to configure the log to provide debug output for 10.x and later products.
To set this preference, do the following:
Go to Users/<user name>/Library/Application Support/Adobe/Acrobat/(version) or create it if it doesn’t exist.
Open com.adobe.acrobat.InstallerOverrides.plist or create it if it doesn’t exist.
Create following key-value pair: AcroPatchLogLevel:debug
debug logging<key>AcroPatchLogLevel</key> <value>debug</value>
Save and close the file.
16.8.1.2   Updater log
The Updater creates a log at Users/<user name>/Library/Logs/Adobe/{application name} Updater.log. By default, it provides non-verbose output. To change the default:
Go to Users/<user name>/Library/Preferences.
Open to com.adobe.ARM.plist.
Note Create the file if it does not exist. The file will not exist unless the Updater has run at least once.
Create a new key if it does not exist: LogLevel.
Set LogLevel:
Brief: -int 0
Verbose: -int 1
Save and close the file.
The log size limit is as follows: If an existing log is bigger than 1 MB, the Updater truncates the log. Old log files are backed up once as Adobe Acrobat/Reader Updater-old.log and overwrites any existing old.log.

Error Installing j2eesdk-1_4-windows

Please help me get trace the error message "Error: There are no files requirinf installation." Whenever I install j2eesdk-1_4-windows, I always receive that message. I got win 2000 and have installed service pack 4, and Java 2 Run Time Environment. Please help me

This message will be issued if files necessary for installation are not found in product distribution. Most likely cause for this is that your distribution file has been corrupted, so if possible do the fresh download and try again.

Error installing mastercollection in Windows 7 - for Flashbuilder

Hi, Any help to install FlashBuilder - I try to unistalling the suite, download the clean tool - but still have the error.
Exit Code: 6
    -------------------------------------- Summary --------------------------------------
     - 0 fatal error(s), 7 error(s), 41 warning(s)
          WARNING: DW065: Display requirements not met for {D5B1535A-FDFC-4B40-B2E2-21DA83D9CB57}
    WARNING: DW065: Display requirements not met for {AD60EB24-4CEE-4CA0-A6AA-526EAF41F2DB}
    WARNING: DW065: Display requirements not met for {650C9D09-D5BD-4532-8BEE-01DBC1DF5537}
    WARNING: DW065: Display requirements not met for {D57FC112-312E-4D70-860F-2DB8FB6858F0}
    WARNING: DW065: Display requirements not met for {5D2A85AB-7391-4EAC-AA61-D5D9C09E4F17}
    WARNING: DW065: Display requirements not met for {3D51982E-45C6-4B4B-9362-B356E1610821}
    WARNING: DW065: Display requirements not met for {0215A652-E081-4B09-9333-DC85AAB67FFA}
    WARNING: DW065: Display requirements not met for {35ED8892-98E5-488A-A23C-6DB842A46EA5}
    WARNING: DW065: Display requirements not met for {DD309051-FACF-4A5E-87F1-C57154BB3DE8}
    WARNING: DW065: Display requirements not met for {656FE6E6-9836-466B-810B-ACC09B8C2935}
    WARNING: DW065: Display requirements not met for {D8CCCF4C-C227-427C-B4BE-736657D2AB7E}
    WARNING: DW065: Display requirements not met for {8DADF070-FE60-4899-8EF0-4242E7702F7D}
    WARNING: DW065: Display requirements not met for {5BDE0A1B-35BF-4224-A54F-73786EECDFC1}
    WARNING: DW065: Display requirements not met for {FB720658-01F4-4002-BB69-49E66CD82E30}
    WARNING: DW065: Display requirements not met for {BF093B6B-F94F-4D77-99C9-4C0F6B2F44B6}
    WARNING: DW065: Display requirements not met for {23767F5D-A80C-4264-B8EA-ED4085FC332A}
    WARNING: DW065: Display requirements not met for {24586955-A50A-4E76-AF2C-7F8EB833FBB1}
    WARNING: DW065: Display requirements not met for {E82097B9-A3B8-404A-9A92-AC16A8AC9576}
    WARNING: DW065: Display requirements not met for {C61B093E-259E-45D8-B9B6-24630A700398}
    WARNING: DW065: Display requirements not met for {08EF22BC-43B2-4B4E-BA12-52B18F418F38}
    WARNING: DW065: Display requirements not met for {1FEB691B-39ED-4343-99D6-CACDAD879D8C}
    WARNING: DW065: Display requirements not met for {10355145-8A4C-47F3-994B-B9B81B4DABF5}
    WARNING: DW065: Display requirements not met for {50D2A553-2839-469E-B87D-86DC8C104745}
    WARNING: DW065: Display requirements not met for {CE45CAE5-0B56-4C52-AE07-98A05027A049}
    WARNING: DW065: Display requirements not met for {FE35B66A-C8F1-4D62-B823-C2EE2C7DA702}
    WARNING: DW065: Display requirements not met for {D97AF04B-B70A-4862-BC25-31E6D9C4A529}
    WARNING: DW065: Display requirements not met for {970C9F3A-39C5-480B-BE51-7C70AB9F84DB}
    WARNING: DW065: Display requirements not met for {E348E466-429A-4FB0-AFCF-8306C16BBFF1}
    WARNING: DW065: Display requirements not met for {2EA9B52E-8613-41A0-9EEF-FF54AD4CC810}
    WARNING: DW065: Display requirements not met for {857CC5F0-040E-1016-A173-D55ADD80C260}
    WARNING: DW065: Display requirements not met for {92D5E8D4-01C8-1016-BBA8-F308D6BFCAC5}
    WARNING: DW065: Display requirements not met for {50509A36-0291-1016-9CCF-FC05E9E55550}
    WARNING: DW065: Display requirements not met for {C041EC47-0253-1016-891E-E5DE4AB922FC}
    ----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
    ----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
    WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging    0X1.EE5000P-1022rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
    ----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
    ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\M@rtin\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\M@rtin\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
    ----------- Payload: {47CE893F-A0FF-4094-AA16-5209AEA7C7E0} Firefox Plugin CS5.1 6.1.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\Users\M@rtin\Desktop\Adobe CS5.5 Master Collection\Adobe CS5_5\payloads\AdobeContribute6.1-FFPlugin\OEM(Seq 32)
    ----------- Payload: {208DE3D5-541C-41B0-8595-7A608A6E4306} IE Plugin CS5.1 6.1.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\Users\M@rtin\Desktop\Adobe CS5.5 Master Collection\Adobe CS5_5\payloads\AdobeContribute6.1-IEPlugin\OEM(Seq 26)
    ----------- Payload: {4A4F91EA-5951-4C5C-B911-027D802817EB} Office Plugin CS5.1 6.1.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\Users\M@rtin\Desktop\Adobe CS5.5 Master Collection\Adobe CS5_5\payloads\AdobeContribute6.1-OfficePlugin\OEM(Seq 34)
    ----------- Payload: {650C9D09-D5BD-4532-8BEE-01DBC1DF5537} Adobe Flash Builder 4.5 4.5.0.0 -----------
    ERROR: DW030: Custom Action for payload {650C9D09-D5BD-4532-8BEE-01DBC1DF5537} Adobe Flash Builder 4.5 4.5.0.0 returned error. Failing this payload.
    ----------- Payload: {DD309051-FACF-4A5E-87F1-C57154BB3DE8} Adobe Contribute CS5.1 6.1.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\Users\M@rtin\Desktop\Adobe CS5.5 Master Collection\Adobe CS5_5\payloads\AdobeContribute6.1-mul\OEM(Seq 8283)
    ----------- Payload: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} Adobe Flash Catalyst CS5.5 1.5.0.0 -----------
    ERROR: DW030: Custom Action for payload {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} Adobe Flash Catalyst CS5.5 1.5.0.0 returned error. Failing this payload.
    ----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\Users\M@rtin\Desktop\Adobe CS5.5 Master Collection\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
    ----------- Payload: {5BDE0A1B-35BF-4224-A54F-73786EECDFC1} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_GBLanguagePack 11.1.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\Users\M@rtin\Desktop\Adobe CS5.5 Master Collection\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_GBLanguagePack\OEM(Seq 74)
          ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050: - Adobe Flash Builder 4.5: Install failed
    ERROR: DW050: - Adobe Flash Catalyst CS5.5: Install failed

This is the new log
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 5 error(s), 8 warning(s)
WARNING: DW066: OS requirements not met for {0D96CFE6-376D-44B8-808A-16F3BEB73263}
WARNING: DW066: OS requirements not met for {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6}
WARNING: DW066: OS requirements not met for {43A1C48E-3E50-410e-951C-E17A66BBF824}
WARNING: DW066: OS requirements not met for {7745F18B-FD8A-4011-BE16-588900C503D0}
WARNING: DW065: Display requirements not met for {D57FC112-312E-4D70-860F-2DB8FB6858F0}
WARNING: DW065: Display requirements not met for {D8CCCF4C-C227-427C-B4BE-736657D2AB7E}
WARNING: DW034: Warning: {6548A7DA-770A-4BCD-A6ED-719CC7B6FD1B} Adobe Media Encoder CS5.5 X64 5.5.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 -----------
WARNING: DW034: Warning: {6548A7DA-770A-4BCD-A6ED-719CC7B6FD1B} Adobe Media Encoder CS5.5 X64 5.5.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {650C9D09-D5BD-4532-8BEE-01DBC1DF5537} Adobe Flash Builder 4.5 4.5.0.0 -----------
ERROR: DW030: Custom Action for payload {650C9D09-D5BD-4532-8BEE-01DBC1DF5537} Adobe Flash Builder 4.5 4.5.0.0 returned error. Failing this payload.
----------- Payload: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} Adobe Flash Catalyst CS5.5 1.5.0.0 -----------
ERROR: DW030: Custom Action for payload {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} Adobe Flash Catalyst CS5.5 1.5.0.0 returned error. Failing this payload.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash Builder 4.5: Install failed
ERROR: DW050: - Adobe Flash Catalyst CS5.5: Install failed
Thanks for any help about this

What happens if you attempt to install CS6 on Windows Vista?

On this page http://blogs.adobe.com/photoshopdotcom/2012/03/photoshop-cs6-operating-system-support-and- beyond.html?PID=2159997 it says:
"We will, however, be dropping official support for Windows Vista (Please note: although Windows Vista is not officially supported, we do not restrict users from installing and using Photoshop CS6 on their Vista Systems)"
Could someone please clarify exactly what this means, in practical terms, if I attempt to install CS6 on my mother's computer which is running Vista? Thanks for your help.

Means Adobe has not written code nor tested Photoshop CS6 in Vista.
You're free to try it on Vista but there's no guarantee that it'll work.
Some have done so with no issues. Others say they get funky behaviour sometimes.
In short, you're on your own with any issues and Adobe will not officially support that configuration - although the user-to-user forums may try.

How do I fix "OS requirements not met" error message when installing CS6 on Windows 8.1?

Hello,
I am trying to install Design Standard CS6 on a Windows 8.1 Machine 64 bit (Toshiba Click-2 Pro, i7, 8 GB RAM, 1920 x 1080 resolution)
I get Warning DW066 and DW065, saying "OS Requirements not met" and "Display Requirements not met" for various things related to Illustrator, Photoshop, InDesign CS6 but I don't believe this is true.
Acrobat Professional simply has ERROR DW050 - install failed, and doesn't show up at all.

Dear Jeff - Thanks for that - I had seen those notes on the adobe help site, but, the instructions given don't seem to apply exactly to Windows 8.1 as when I looked them up, I couldn't find the network path specified in the help document you reference:
Windows 32 bit (XP, Vista, 7): \Program Files\Common Files\Adobe\Installers\
Windows 64 bit (XP, Vista, 7): \Program Files(x86)\Common Files\Adobe\Installers\
because on my windows 8.1 machine, in the "Adobe" folder there was no "installer" folder.
Since I wasn't sure how to find the error log, My first "Troubleshooting" move was to de-install the program (Adobe Design Standard CS6) and then re-download the file from the adobe site here: http://www.adobe.com/downloads/other-downloads.html
However, at the moment, the problem seems to be ok, so I guess that perhaps that fixed the problem? Fingers crossed!
For future reference (or in case someone else is looking at this posting with a similar issue?) do you know how to find the error log on an installation on Windows 8.1? Thanks!

Bootstrapper error when installing cs6 on windows 8

please help icant intall CS6 to my Windows 8.1

Dear Jeff - Thanks for that - I had seen those notes on the adobe help site, but, the instructions given don't seem to apply exactly to Windows 8.1 as when I looked them up, I couldn't find the network path specified in the help document you reference:
Windows 32 bit (XP, Vista, 7): \Program Files\Common Files\Adobe\Installers\
Windows 64 bit (XP, Vista, 7): \Program Files(x86)\Common Files\Adobe\Installers\
because on my windows 8.1 machine, in the "Adobe" folder there was no "installer" folder.
Since I wasn't sure how to find the error log, My first "Troubleshooting" move was to de-install the program (Adobe Design Standard CS6) and then re-download the file from the adobe site here: http://www.adobe.com/downloads/other-downloads.html
However, at the moment, the problem seems to be ok, so I guess that perhaps that fixed the problem? Fingers crossed!
For future reference (or in case someone else is looking at this posting with a similar issue?) do you know how to find the error log on an installation on Windows 8.1? Thanks!

Issue installing CS6 on windows 8

I recently bought a new HP laptop with windows 8 and am trying to move CS6 student edition over to the new computer. I deactivated the program on the old computer and have downloaded CS6 on the new one. When I try to finish the set-up, I get the message "Installer failed to initialize. This could be due to a missing file." I then used Support Advisor and got the message "cpsid_82829s5: Missing installation file, bootstrapper error has occured." I then downloaded Application Manager 7.0 and got the message "Installer failed to initialize" and got the same bootstrapper message. I am beyond frustrated. Any suggestions??

Hi painter2013,
Welcome to the Community,
Try the steps mentioned below:
1) Please run the Application manager as an administrator and see if that resolves the issue, if you still faces the problem then enable the hidden admin. Check it here http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/
2) Try to remove Adobe application manager via Adobe cleaner tool http://www.adobe.com/support/contact/cscleanertool.html and redownload in hidden admin.
3) Try to launch Adobe application manager and then start the setup. If that also doesn't resolve then the next step would be to review the PDApp.log if your installer is failing to initialize. You can find details on how to review this in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html#main_Analyze_the_Creative_Suite_5_PDapp_log.
Thanks!
Ankit

Error installing iTunes on Windows 7 64-bit

Tried installing iTunes 9.2 for Windows 7 64-bit. "An error occured during the installation of assembly "Microsoft.VC80.CRT, version="8.0.50727.4053",type = "win32", publickey token ="1fc8b3b9a1e18e3b",process or Architecture ="x86". Please refer to help and support for more information. HRESULT: 0x8007054f.
Ive tryed uninstalling and re installing. But i cant seem to get it to install. iTunes shows up in programs but its not installed correctly and wont open.

HRESULT: 0x8007054f.
On Windows 7 systems, one thing that might help with that code is installing the following security update:
[Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update|http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-4 0ff-b072-9112bab119c2&displaylang=en#filelist]
Does that install, or do you get a 1935 error citing the same HRESULT for the security update?
If the update installs, try another iTunes uninstall/reinstall again. Do iTunes and Apple Application Support install properly this time?

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