Error installing desktop manager

I downloaded the latest version of Desktop Manager (v. 5.0) to upgrade from v. 4.3.0.17. When the software began installing the following error shows: "Can't create output file: Autorun.inf".
I'm using Windows XP Professional.

Strange. I looked but didn't see that error in the knowledge base.
Have you tried rebooting?
Are you the Administrator on the account? Can you try to log into another account on the PC and try installing the software?
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Similar Messages

Error installing Desktop software on Windows XP Profesional

Hi,
I got an error when trying to install Blackberry Desktop Software 6.0 on my Laptop. The message said that the application was not a valid Win32 application.
Is there any solution to the problem?
Please help.
Regards
Sarel

Hi and welcome to the forums!
Without knowing the following information It is impossible to give you any meaningful advice.
We need:
1) What model PC and what OS (specify 32 or 64 bit and service pack rev. )
2) What version of Blackberry desktop manager is installed.
I have attached some links to help you find and provide this information.
Let us know how it goes!
Thanks,
Bifocals
How to perform a clean uninstall of the BlackBerry Desktop Software
Downloading the most recent versions of BlackBerry Device Software and BlackBerry Desktop Manager
How to install desktop manager 6.0 (video attached)
How to find the installation log files for BlackBerry Desktop Software
How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a W...
How to turn on BlackBerry Desktop Manager connection logging
User Guide - BlackBerry Desktop Software
6.0.0
HTML PDF
Release Notes - BlackBerry Desktop Software
6.0.0
PDF
Click Accept as Solution for posts that have solved your issue(s)!
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Installation and Connection Error with Desktop Manager and Curve 3G

I just installed Desktop Manager 6.01 and then tried connecting my Curve 3G to the system using the accompanying USB cable.. But there was a connection error.. so i did a bit searching on the net and went to (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB00125) which gave me a solution to install m\y driver.. But when i try to manually install my driver, it shows an error "THE SERVICE CANNOT BE STARTED, EITHER BECAUSE IT IS DISABLED OR IT HAS NO ENABLED DEVICES ASSOCIATED WITH IT" now the USB is working because my phone is being recognised by the laptop and moreover in the device manager od my Vista, Blackberry is being shown... I cn see in drivers that Drivers have been installed but the drive Information such as Version, date is not available and the driver is unsigned...
Can someone tell me what exactly might the problem?? any reply will be appreciated..

I encountered the same issue, Not sure if you'll have the same results, but all i did was enable windows updates, and did an automatic driver update from the web (as in from windows updates) and after a reboot, all was back to normal.
hope that helps,

8330 Error Message: Desktop manager has encountered a problem and needs to close

I have installed Desktop Manager and had success synching my new 8330 with Outlook 2007 (on XP). Next time, though, it crashed. I uninstalled/reinstalled, it seemed to work once, now always crashes. I do have recurring appointments with reminders and have heard this might be the problem; is there a workaround? I also disabled the option to synch up past appointments w/no luck. Thx.

Hi. I did get my problem resolved after an hour or so on the phone w/the Blackberry folks, but I'm not positive what the problem is/was. I once again uninstalled the desktop manager, but also deleted the Intellisync folder completely. Then I reinstalled it and it worked...and has continued to work just fine for the past four days. I don't really know what "fixed" it, but just thought I'd say the issue has been resolved. Thanks.

Can not install Desktop Manager because of DEP.

Good day BlackBerry users,
I've just got myself a BlackBerry Storm 1, and I'd like to install the desktop manager.
I've downloaded the install from the site and I tried to install it.
In the beginning it's going well, I start it, select my country... but then...
...When I've selected my country and I click next the install freezes and I get the DEP error.
I've looked around these forums, but I do not get any help.
Could someone please help me?
I'm pretty annoyed by this error.
I hope to get a useful answer.
Kind Regards,
Jurriën van Rooij.
Solved!
Go to Solution.

Unfortunately no, like with most software installations, information has to be written to certain parts of the computer, such as the registry, and you can't just use a USB flash drive to run your applications.
This error is a Microsoft Windows error and occurs when Windows detects code running from a protected location. At this point, Microsoft is your best bet for support as this is not a BlackBerry Desktop Manager error.
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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Problems installing Desktop Manager 6 on Windows 7

I just got a new computer (3 weeks old now) and I wanted to set up the desktop manager. I downloaded the file from the BB site but when I get to the installer I get an errors message "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package".
I've updated windows and tried re loading the DM but same problem...
Would really appreciate any help.

Which version of windows 7?
What kind of errors do you get?
(For example installing under windows 7 starter edition (typically on a netbook) might need some tweaking of the setup.ini file.
I recently installed LabVIEW 8.2 under w7 enterprise 64bit without any problems.
LabVIEW Champion . Do more with less code and in less time .

Trouble Installing Desktop Manager

Keep getting the following message when I try to insall v. 6. I'm running XP. Any suggestions would be greatly appreciated.
Windows ® Installer. V 4.5.6001.22159
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
   </package | /i> <Product.msi>
       Installs or configures a product
   /a <Product.msi>
       Administrative install - Installs a product on the network
   /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
       Advertises a product - m to all users, u to current user
   </uninstall | /x> <Product.msi | ProductCode>
       Uninstalls the product
Display Options
   /quiet
       Quiet mode, no user interaction
   /passive
       Unattended mode - progress bar only
   /q[n|b|r|f]
       Sets user interface level
       n - No UI
       b - Basic UI
       r - Reduced UI
       f - Full UI (default)
   /help
       Help information
Restart Options
   /norestart
       Do not restart after the installation is complete
   /promptrestart
       Prompts the user for restart if necessary
   /forcerestart
       Always restart the computer after installation
Logging Options
   /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
       i - Status messages
       w - Nonfatal warnings
       e - All error messages
       a - Start up of actions
       r - Action-specific records
       u - User requests
       c - Initial UI parameters
       m - Out-of-memory or fatal exit information
       o - Out-of-disk-space messages
       p - Terminal properties
       v - Verbose output
       x - Extra debugging information
       + - Append to existing log file
       ! - Flush each line to the log
       * - Log all information, except for v and x options
   /log <LogFile>
       Equivalent of /l* <LogFile>
Update Options
   /update <Update1.msp>[;Update2.msp]
       Applies update(s)
   /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
       Remove update(s) for a product
Repair Options
   /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
       Repairs a product
       p - only if file is missing
       o - if file is missing or an older version is installed (default)
       e - if file is missing or an equal or older version is installed
       d - if file is missing or a different version is installed
       c - if file is missing or checksum does not match the calculated value
       a - forces all files to be reinstalled
       u - all required user-specific registry entries (default)
       m - all required computer-specific registry entries (default)
       s - all existing shortcuts (default)
       v - runs from source and recaches local package
Setting Public Properties
   [PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

Sounds like your downloaded install of Desktop Manager is corrupt. Try downloading it again. Also, make sure that when you install it on Vista you right click on the installer and select Run as Administrator.

Cant install desktop manager

I just bought a brand new high end laptop and desktop manager will not install on it.
To start I received a warning that the desktop manager i was downloading from blackberry's site was "unsafe".
After telling it to download anyway i cannot run the file. It pops up a message about the data1.cab being damaged or incomplete. So i converted it to a zip file, extracted and tried installing that way. Again it said the data1.cab was incomplete. I had an older version (5.0) on a different laptop that i transferred over and tried to install. It again displayed the same error message.
Does anyone have any ideas on what may be the issue?
Thanks

Hello Shandower,
You may want to try downloading another copy of the software from the following location:
BlackBerry Desktop Software
I would save the software and run it from its location for the installation process.
Cheers,
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Runtime Error with Desktop Manager Sync

When configuring the syncing options for my Blackberry 8800 World Edition in Desktop Manager 5.0 on Vista Business, I encounter the error "A session of that type has not been started." This occurs when attempting to configure any of the sync applications with MS Outlook 2007. I really need to be able to sync my Blackberry with my computer, as my contact list changes from both directions. Thank you very much, I hope someone has an answer!
Solved!
Go to Solution.

Hi!
I thought you might not open a thread!
Look at these articles and see what's relevant, and then we can talk about it, OK?
Thanks,
Bifocals
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software Most important.
KB14346 Prevent BlackBerry Desktop Manager from starting automatically when the computer starts
KB03872 Invalid command line parameters error when starting BlackBerry Desktop Manager
KB14165
"Error 1500. Another installation is in progress. You must complete the
installation before continuing this one." occurs when installing
BlackBerry Desktop Manager
KB13187 How to uninstall or modify BlackBerry Desktop Manager on Windows Vista
KB13801 "Unknown Error Reported" appears when configuring synchronization in BlackBerry Desktop Manager
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Error with Desktop Manager synchronization - won't let me set up synch settings

I have a new PC laptop and want to set it up to synch with my old Blackberry 8310 Curve just like it used to do with the old laptop.
I downloaded the latest Desktop Manager software (version 6.0.0.40) and am trying to set up the synchronization settings, but am not able to. I called Microsoft to see if there was any problem (I'm using Office 2010), and they said I'd need to talk to Blackberry.
Here's what's happening:
I connect my Blackberry to my PC laptop.
I open Desktop Manger 6.0.0.40.
I choose "Organizer" from the left-hand menu, and then "Configure settings."
I get a setup pop-up window that asks me to configure Calendar, Tasks, etc. in turn by checking the box.
I check a box, for example "Calendar Setup" and choose Outlook from the list of programs.
I click "next" and then choose "two-way sync."
I click "next" and get a pop-up error message with title "Intellisync" that reads: "The operation terminated unexpectedly."
This happens for every type of content I check (calendar, tasks, address book....).
Can anyone shed some light on this? I'm anxious to get my Outlook useful again and to have my data synching back and forth!
Thank you in advance!
Solved!
Go to Solution.

Hey elizabethdw,
Thanks for the reply.
To fix this issue, attempt to do a detect and repair in Microsoft Outlook. Which is done under Help>Office Diagnostics.
Save your PST information just to cautious!!! To do this: File>Import and Export>Export to a File>Personal Folder File, then save this file to somewheres where you can find it.
If that does not resolve the issue, perform a clean uninstall of Microsoft Office, and re-install only the full version, restart the computer afterwards, and then attempt to setup the synchronization.
I look forward to your reply.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Trouble installing desktop manager software (all versions)

Hi,
I recently got a new laptop that has Vista 32-bit installed as the OS. When I try downloading 4.2 and 4.3 DM software from the website, I receive an windows error message that says I need to verify that I am using a windows download or contact the software vendor. I have also attempted to install the same download on a laptop that Runs Win Xp. Can you please help me,
Thank you
Ms Stubbs 26 in distress.
Message Edited by MsStubbs26 on 06-19-2008 04:50 PM
Message Edited by MsStubbs26 on 06-19-2008 04:50 PM

Sounds like your downloaded install of Desktop Manager is corrupt. Try downloading it again. Also, make sure that when you install it on Vista you right click on the installer and select Run as Administrator.

Cannot install desktop manager on windows 7 64bit

hi,
unfortunately i am not able to installa the Desktop Manager 6.1.0 B38 Multilanguage on a pc having windows 7 - 64 bits, i already installed it on another pc with windows 7 - 32 bit and it worked.
please tell me how to solve this problem.
regards
Salvatore

complete uninstall first, restrat your PC/LAPTOP, run setup again with "Run As Administrator"
if not work download this JAVA "jre-6u31-windows-i586-s" u Can Download From HERE, hope this help

DbSlErrorMsg rc = 20 error installing solution manager 3.2

what am i doing wrong?
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
ERROR      2007-10-23 00:40:18 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPSSEXC.log
ERROR      2007-10-23 00:40:18 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPAPPL0.log
ERROR      2007-10-23 00:40:18 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPAPPL1.log
INFO       2007-10-23 00:40:18 [syxxccuren.hpp:347]
           CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
           lib=iamodload module=CR3ldStep
Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB.
INFO       2007-10-23 00:40:18 [syxxccuren.hpp:347]
           CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
           lib=iamodload module=CR3ldStep
Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB.
INFO       2007-10-23 00:40:18 [syxxccuren.hpp:347]
           CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
           lib=iamodload module=CR3ldStep
Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB.
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
ERROR      2007-10-23 00:40:48 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPAPPL2.log
ERROR      2007-10-23 00:40:48 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPSSRC.log
ERROR      2007-10-23 00:40:48 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPSDIC.log
INFO       2007-10-23 00:40:48 [syxxccuren.hpp:347]
           CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
           lib=iamodload module=CR3ldStep
Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB.
INFO       2007-10-23 00:40:48 [syxxccuren.hpp:347]
           CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
           lib=iamodload module=CR3ldStep
Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB.
INFO       2007-10-23 00:40:48 [syxxccuren.hpp:347]
           CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
           lib=iamodload module=CR3ldStep
Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB.
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
ERROR      2007-10-23 00:41:18 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPPOOL.log
ERROR      2007-10-23 00:41:18 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPSPROT.log
ERROR      2007-10-23 00:41:18 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPSDOCU.log
INFO       2007-10-23 00:41:18 [syxxccuren.hpp:347]
           CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
           lib=iamodload module=CR3ldStep
Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB.
INFO       2007-10-23 00:41:18 [syxxccuren.hpp:347]
           CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
           lib=iamodload module=CR3ldStep
Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB.
INFO       2007-10-23 00:41:18 [syxxccuren.hpp:347]
           CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
           lib=iamodload module=CR3ldStep
Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB.
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
ERROR      2007-10-23 00:41:48 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPSLEXC.log
ERROR      2007-10-23 00:41:48 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPCLUST.log
ERROR      2007-10-23 00:41:48 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPSLOAD.log
INFO       2007-10-23 00:41:48 [syxxccuren.hpp:347]
           CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
           lib=iamodload module=CR3ldStep
Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB.
INFO       2007-10-23 00:41:48 [syxxccuren.hpp:347]
           CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
           lib=iamodload module=CR3ldStep
Working directory changed to C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB.
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
sapparam: sapargv( argc, argv) has not been called.
sapparam(1c): No Profile used.
sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
ERROR      2007-10-23 00:42:18 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPUSER.log
ERROR      2007-10-23 00:42:18 [iaxxbdbld.cpp:1001]
           CR3ldStep::startR3ldProcesses lib=iamodload module=CR3ldStep
MSC-01015 Process finished with error(s), check log file C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAP0000.log
THIS IS WHAT THE LOG SAYS
C:\usr\sap\MGF\SYS\exe\run/R3load.exe: sccsid @(#) $Id: //bas/640_REL/src/R3ld/R3load/R3ldmain.c#6 $ SAP
C:\usr\sap\MGF\SYS\exe\run/R3load.exe: version R6.40/V1.4
C:\usr\sap\MGF\SYS\exe\run/R3load.exe -dbcodepage 1100 -i C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPPOOL.cmd -l C:\Program Files\sapinst_instdir\SOLMAN32\WEBAS_ABAP_ORA_NUC\DB/SAPPOOL.log -stop_on_error
(DB) ERROR: DbSlControl(DBSL_CMD_IMP_FUNS_SET) rc = 20
(DB) ERROR: DbSlErrorMsg rc = 20
Thanks

hey Venkat
Im trying to install solution manager 3.2 with oracle 9i...
I successfully created the central instance.
when creating database instance i get that error. during the load phase..I installed nonunicode installation
central instance is running. could it be that I'm using wrong code page 1100?
I'm not sure what to do its been bugging me for past few days..
And also do you know if 10g is supported with solution manager 3.2? When i installed 10g it said "no database found on this host"
Thanks for your help
Message was edited by:
        anand patel

Sync: Multiple Instance Error Causes Desktop Manager to Fail

I can no longer sync my Outloook calendar with my Bold 9650 using Desktop Manager 6 (bundle 3084). I failed multiple times, rebooted each device and tried again but still receive the same error. Error is a message from Windows that Desktop Manager has stopped working. The last few entries in the log indicate:
08:55:35.962 Sync information for application 'Calendar' in translator 'Outlook' --
08:55:35.962 Number of newly added records since last sync (New): 482
08:55:35.962 Number of records modified since last sync (Modified): 0
08:55:35.962 Number of records deleted since last sync (Deleted): 0
08:55:35.965 Performing two-way sync
08:55:35.966 ERROR: Multiple instance error. Remove a recurring instance or exception on (11/8/2011).
08:55:35.966 ERROR: Multiple instance error. Remove a recurring instance or exception "Bi-weekly Leadership Team Call".
I saw an entry in the Outlook calendar related to the error, but not in the BB calendar, and deleted it but this did not resolve the problem. At this point, I cannot get DM to complete synchronization. Has anyone else experienced this and identified a resolution?
thanks,
eric

Hi Eric,
Did you manage to resolve this? I have the same error and cannot get DM to complete the sync.
Thanks,
Johann

Error installing Solution manager 7.0 EHP1

Hi All,
I am installing Solution manager 7.0 EHP1 on Windows server 2008 64 bit. I have downloaded the installation DVD's from service market place (Named: 51036441_part1, 51036441_part2 and 51036441_part3).
But i am getting error while giving the path for LABELASC. It is saying that Found the label SAP:WEBAS:7.01:SAPINST..WINDOWS_X64_64. but need the label SAP:UT_SOLMAN70:NW701...*
Please help
Regards
Akshay Korade

Dear Achsay,
u can download this below files in following link.
https://cds.sun.com/is-bin/INTERSHOP.enfinity/WFS/CDS-CDS_Developer-Site/en_US/-/USD/ViewFilteredProducts-SingleVariationTypeFilter
j2sdk-1_4_2_17-windows-amd64.exe
+ u can download suitable jce policies.
Regards
kesavan

Error installing desktop manager

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