Error installing FIM Service and Portal R2

Question

Trying to make a test FIM R2 installation, I get this error when I install the Service and Portal:
Action ended 14:41:10: CheckServiceEmailAccountFormat. Return value 1.
MSI (s) (68:BC) [14:41:10:973]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIE17.tmp, Entrypoint: IsSharepointAdminServiceRunning
Action start 14:41:10: CheckSharepointAdminServiceRunning.
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSIE17.tmp-\
SFXCA: Binding to CLR version v2.0.50727
Calling custom action Microsoft.IdentityManagement.SharePointCustomActions!Microsoft.IdentityManagement.ManagedCustomActions.SharepointCustomActions.IsSharepointAdminServiceRunning
Exception thrown by custom action:
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.NullReferenceException: Object reference not set to an instance of an object.
   at Microsoft.IdentityManagement.ManagedCustomActions.SharepointCustomActions.IsSharepointAdminServiceRunning(Session session)
   --- End of inner exception stack trace ---
   at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object parameters, CultureInfo culture, Boolean skipVisibilityChecks)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object parameters, CultureInfo culture)
   at Microsoft.Deployment.WindowsInstaller.CustomActionProxy.InvokeCustomAction(Int32 sessionHandle, String entryPoint, IntPtr remotingDelegatePtr)
CustomAction CheckSharepointAdminServiceRunning returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 14:41:11: CheckSharepointAdminServiceRunning. Return value 3.
Action ended 14:41:11: INSTALL. Return value 3.
I got this by running the msi from the command line, as otherwise no error message is reported in the installation or in the event log.
Any idea what could be the cause?
Paolo Tedesco - http://cern.ch/idm

Answer 1

Hi Paolo,
Check if the SharePoint Administration Service is not running, to start the service
http://technet.microsoft.com/en-us/library/ee513050(v=office.14).aspx
Regards Andre van der Westhuizen