Error Installing Illustrator

Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DB005, DB009 ...
-------------------------------------- Summary --------------------------------------
- 4 fatal error(s), 0 error(s)
----------- Payload: AdobeColorCommonSetRGB CC 5.0.0.0 {C8DEBB29-3EB0-4B97-B652-4DE482B111BC} -----------
FATAL: DB005: sqlite prepare: 'SELECT * FROM ExecuteSeq' (1) no such table: ExecuteSeq
FATAL: DB005: sqlite prepare: 'SELECT * FROM Condition' (1) no such table: Condition
FATAL: DB005: sqlite prepare: 'INSERT INTO ColorProfile VALUES(1,'C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\sRGB Color Space Profile.icm',0)' (1) no such table: ColorProfile(Seq 11)
FATAL: DB009: CreateUninstallDataBase failed on command ARKColorProfilelCommand(Seq 11)
Help please, Its just the Trial version! and I can't install it.
And its from Adobe's websites !
Thanks

Hey thanks for reply, But i already try and nothing happens
Also im on windows 8.

Similar Messages

Error install illustrator cc please help!!

error install illustrator cc please help!!

Eli,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

I receive error messages after installing Illustrator and InDesign

Before today, I spent 3 days downloading the trial programs for Design & Web Premium CS6:
Photoshop, Illustrator, InDesign, Audition, Bridge, DreamWeaver, ExtendScript Toolkit, Extension
Manager, FireWorks, Media Encoder, Muse, Prelude, Widget Browser, Flash Builder 4.7, Flash Professional and Media Encoder. (This is all through my online classes, and I do have a serial number that was sent to me, but no CDs.)
I used Adobe Application Manager to install them.
Everything downloaded and installed fine on my main computer (running Windows 7), but on my older,
slower, backup computer (running Win XP) I encountered problems.
I have DSL (the lowest speed, 1.5), Win XP (32 bit) SP2, 28.6 GB capacity hard drive.
Used space (after the downloads): 17.2 GB (61%)
Free Space: 11.4 GB (39%)
Downloading the trial on my Win XP computer gave several errors, and I had to re-install and/or update (at first it would say 'Try,' but then after that was done, some of them would say 'Update') most of the programs several times before they finally all seemed to fully download OK. For one of the programs, it gave an error saying there was not enough hard drive space. So then I deleted a few programs from my hard drive. But all the other programs gave different errors, which would say that they installed, but that there were problems, or that they could not install, etc.
But, after downloading everything, and everything seeming to be OK, when I tried to open Photoshop CS6 (trial version), it said:
Photoshop.exe - Entry Point Not Found
The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll.
(And it had the red circle with the white "X" inside it.)
I then tried to open Illustrator, and it said:
"Illustrator.exe - Application Error
The application failed to initialize properly (0xc000001d).
Click on OK to terminate the application."
I then tried to open InDesign and it gave the same error as Illustrator.
So then I ran all my anti-virus, anti-spyware and diagnostic software to see if there were any viruses or spyware or malware found. Nothing was found except some tracking cookies.
Then I uninstalled all the Adobe software, which took a while.
Then I used Adobe Application Manager to only download Photoshop. It seemed to download and install, but finally it said, “Installation completed though some optional components fail to install correctly.” This is one of the errors I had gotten previously. When I clicked to see more info about the error, it said to either find a certain file, which I could not find because it looked like some of the files it mentioned were invisible files, or it gave another option, to download Microsoft Visual C++ 2010 Redistributable Package (x86).
So I went to Microsoft’s website and downloaded that. But when I tried to install it, it said I needed to install Windows Installer 3.1 or higher. So I went to that website and downloaded that (the downloaded installation file was called WindowsInstaller-KB893803-v2-x86.exe. So I installed that.
Then I went back and tried to install Microsoft Visual C++ 2010 Redistributable Package (x86) again (that installation file is called vcredist_x86.exe). After it extracted the file, it said, “Microsoft Visual C++ 2010 x86 Redistributable Setup: (red circle with white “X” inside) “Setup has detected that this computer does not meet the requirements to install this software. The following blocking issues must be resolved before you can install Microsoft Visual C++ 2010 x86 Redistributable Setup software package.” “Please resolve the following: A newer version of Microsoft Visual C++ 2010 Redistributable has been detected on the machine.” Then at the bottom of the error window, it said: “Please, see the Microsoft Visual Studio website for more information.” Then it only had a “Close” button.
I went to the Microsoft Visual Studio website, but I’m not sure what to do. It has an Office Developer Tools for Visual Studio 2012 (“Now you can create rich, immersive apps for Office 2013, SharePoint 2013, and Office 365.”) with a “Download Now” button, but that does not sound to me like what I need.
I saw, on one Adobe site, a suggestion to go to the Adobe Creative Cloud website and download the software from there (which I noticed also used the Adobe Application Manager). So I did that for Photoshop, and after it installed and updated, it gave me the same error: “The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll.”
As of Friday March 29, I have been working on downloading and installing the software for FOUR (4) days now without success, and it is just so frustrating because it is taking so much time and effort.

Branching this to a new discussion as it appear you are facing difficulties with the installation or running the programs you have been downloading and installing.

Trying to install Illustrator CS3 on Windows 8.1 and get error message-installer database is corrupt

When I try to install Illustrator CS3 on a windows 8.1 machine and get the following error message. " Installer database is corrupt". Have tried rebooting computer etc. and still the same problem, any suggestions?

BrianDany I am sorry you are facing difficulties installing Creative Suite 3 under Windows 8.1. Windows 8.1 was not available during the time period which Creative Suite 3 was developed and the last updates released.
I would recommend reviewing your PDApp.log and possibly AMT3lib.log file for error messages which are preventing the installation. You can find details on how to locate and interpret the log files at Troubleshoot installation with install logs | CS3, CS4. You are welcome to post any specific error messages which you discover to this discussion.

Cannot install Illustrator CS5 on a Mac: Keep getting exit code 6 error

I have been having trouble installing CS5 Design Premium on Mac OS X Version 10.7.5 all day. Having been reading forums and finally was able to get everything to install (except Illustrator) by uninstalling everything, running Mac CS5 Cleanup Utility, then reinstalling. Still cannot install Illustrator for some reason. Tried contacting Adobe Online chat but they won't help me because CS5 is no longer supported. Keep getting Exit Code 6 (see below). Any ideas would be greatly appreciated!
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 19 error(s), 14 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 51 Unable to preserve original file at "/Library/Application Support/Adobe/PDFL/9.9/Fonts/AdobeFanHeitiStd-Bold.otf" Error 0
ERROR: 51 Command ARKDeleteFileCommand failed.
ERROR: Payload {3E7A8DA8-0298-42F2-B927-4DB00E2F8FEE} has an action "repair" but no resultState
ERROR: The following payload errors were found during install:
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - HIL Help Search: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe Illustrator CS5: Failed due to Language Pack installation failure
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - Adobe Illustrator CS5_AdobeIllustrator15en_USLanguagePack: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - AdobeColorNA CS5: Install failed

Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
Mylenium

Error installing CS5 Illustrator (Exitcode 6)

Hi,
We got this error when installing Illustrator from the CS5 suite.
PS and ID installed just fine.
Insttallation on iMac late 2012/2013, OSX 10.8.2, german locale.
-- START --
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DS012, DW036 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 23 error(s), 21 warning(s)
----------- Payload: {39CB2E53-5326-4939-8B5A-0402C6EFBFE3} AdobeColorCommonSetCMYK 3.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'de_DE' try fetching for en_US(Seq 22)
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" Error 0(Seq 22)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 22)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {87BD7EB9-7DAF-4CD3-A6C4-27C059768F3C} Creative Suite 5 Design Standard 5.0.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - SiteCatalyst NetAverages: Install failed
ERROR: DW050: - Adobe Bridge CS5: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - Adobe AIR: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe Media Player: Install failed
ERROR: DW050: - AdobeColorJA CS5: Install failed
ERROR: DW050: - Adobe BrowserLab CS Live: Install failed
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - Adobe Illustrator CS5: Failed due to Language Pack installation failure
ERROR: DW050: - DeviceCentral: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - Adobe Illustrator CS5_AdobeIllustrator15de_DELanguagePack: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - AdobeColorEU CS5: Install failed
ERROR: DW050: - AdobeColorNA CS5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5: Install failed

"Exit Code: 6," "Exit Code: 7" Installation Errors:
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

When installing Illustrator, I get an error message not listed in the FAQ's

We are currently experiencing some issues, please try again later. If the problem persists, contact customer support.
The above is the error I receive when trying to install Illustrator. Is this a known issue, or specific to my operating system?

Pat,
Thank you for responding. I'm experiencing the same runaround. I don't know which Illustrator link to click, and the one I did click wound up giving me the same error message. I think the problem is I need to download it to the Cloud or to Google Drive. I don't seem to have an option for where Illustrator can be downloaded. I read on the Chromebook website that there is no hard drive on a Chromebook, that everything needs to be downloaded and retrieved to/from the Cloud. I need CS6 Illustrator and also need Adobe Photoshop for my class.
When I tried downloading I also noticed I was in an area for people who haven't paid. How do I download it as part of my subscription?
If downloading to the Cloud is possible, how do I access and retrieve programs downloaded to it?
Best,
Stephanie

Error 7 \ Error 1392 in installing illustrator

Hello
I'm trying to install Illustrator in Windows 8, I get an error 7.
In the more Information window:
-------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 0 error(s) ----------- Payload: Adobe Illustrator CC 2014 18.0.0.0 {2B4B4082-8043-4646-8334-B0A29E641211} ----------- FATAL: DS003: Installer package might be corrupt. Re-download the installer and try again. (Cannot extract 'C:\Users\Moran\AppData\Local\Temp\{E0A3F31E-F5EE-4292-946E-C1E348B48C8C}\Illustrator_18_LS20_win64\Adobe Illustrator CC 2014\payloads\AdobeIllustrator18-mul_x64\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{2B4B4082-8043-4646-8334-B0A29E641211}'. Error: Error 1392
How can I fix this Please???

Errors "Exit Code: 6," "Exit Code: 7"
Mylenium

Installed CS6 all but Illustrator installed correctly, I received error DF024, DW063, and DW050, how can I install Illustrator and fix these errors?

installed CS6 all but Illustrator installed correctly, I received error DF024, DW063, and DW050, how can I install Illustrator and fix these errors?
this is the log error file I get:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1649)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure

hold down shift-cmd-alt while starting ai. if done correctly, you'll see a preferences reset prompt.
if that fails, uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Illustrator CS5 re-install error: Install.app can't be opened.

Hello everyone,
Has anyone ever seen this error when installing Illustrator CS5 on Mac OS X Lion?
"Install.app" can't be opened. You should eject the disk image.
Things that might be related;
a) I've recently upgraded the hard disk. I restored everything from a TimeMachine backup
b) I had a few strange things happen with illustrator over the last few months. Yesterday I couldn't place .png graphics into a file, so I uninstalled everything and decided to reinstall from scratch.
c) My downloaded source (illustrator_15_1_LS1.dmg) was kept on a network volume. I assumed the error meant it was corrupted so I downloaded the source again from Adobe. I get the same error on the newly downloaded file.
d) Following a suggestion elsewhere in the forums, I tried Disk Utility > Verify Disk on my new hard disk. It found several permission errors which I let it fix. The problem remains.
I'd appreciate any suggestions on how I can solve this.
Many thanks
Steve

Solved
Short answer: OS X 10.7.4 (or maybe before) introduced an incompatibility between Illustrators install file and Mac OS X.
Updating to OS X 10.7.5 solves this.
Through this post on stack overflow:
http://stackoverflow.com/questions/11171246/why-does-os-x-10-7-4-want-me-to-move-my-app-to -the-trash
it directed me towards Gate Keeper functionality of OS X 10.8 having been enabled in updates in OS X 10.7.4(or earlier, not too sure).
Running `sudo spctl -a Install.app/` gave the result CSSMERR_TP_CERT_REVOKED but the solution posted on stackoverflow of disabling gate keeper didn't work. So I set off to find a way of inspecting the certificate. I didn't find instructions to read the certificate but that did lead me to read the apple site about gate keeper and that although it was introduced as a feature in Mountain Lion (os x 10.8) some features were provided for developers in Lion (10.7).
I thought I'd have to buy and install Mountain Lion but found that I hadn't got the latest Lion update. I downloaded that, installed, restarted and now the installer works fine.

Error with re-installing Illustrator. Exit code: 7 ? Help!

Hello,
I had problems opening my Illustrator-program (from Adobe Creative Suite 5, Design Premium) as it kept on opening a new file window, and not the program itself. I could keep on opening this file-window eternally, not in any way could i get in to the program, so I chose to un-install the Illustrator - not the whole package.
Now when i try to re-install Illustrator in Adobe Application manager, it ends up with saying that a mistake happened and:
"Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 3 error(s), 0 warning(s)
ERROR: Found payload conflicts and errors:
ERROR: - Adobe Flash Catalyst CS5 depends on Flash Player to be installed.
ERROR: - Adobe Flash CS5 depends on Flash Player to be installed.
FATAL ERROR: Conflicts were found in the selected payloads. Halting installation.
I have installed on two computers, and I don't know if Adobe counts this as my third time installing and therefore wont let me? Even though it's on the same computer, name user and everything.
Now: Can anybody help me getting back the program?
I'm not really good with computers, and I cannot find a direct line to Adobe, so I hope someone can help
Best, Julie

Sorry, but this is not the right answer, it has nothing to do with lightroom 5.
It's Adobe Illustrator and is has been working 7 days ago, I can't see why it has something to do with the hardware, my mac is super new.
it's something else.

Error 30 installing illustrator

I'm trying to install illustrator CS4 on my XP sp2 PC but i'm getting the following error, the installation file are saved on my hard drive.
Adobe Color JA Extra Settings CS4
Error:
Error 30. The system cannot read from the specified device.
The Adobe support cannot detect the problem with the installation log, has anyone got any ideas?

Where are the install files stored? Is there enough space in your user Temp directory (C:\Documents and Settings\You\Local Settings\Temp)? Is everything defragmented? Cleaned up? Otherwise fit?
Mylenium

New demo account, installed Illustrator well, Acrobat ends in error 7 (tried several times)

Hi there!
For testing on my machine I get a new Acrobat Demo account, got the CC installer, and installed Illustrator. Well done. After that I wanted to laod Acrobat, and it ends in an error 7.
Details:
<PRE>Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s)
----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
ERROR: An error occurred during the installation of assembly component {9BAE13A2-E7AF-D6C3-A01F-C8B3B9A1E18E}. HRESULT: 0x8007054F.
ERROR: Install MSI payload failed with error: 1603 - Schwerwiegender Fehler bei der Installation.
MSI Error message: An error occurred during the installation of assembly component {9BAE13A2-E7AF-D6C3-A01F-C8B3B9A1E18E}. HRESULT: 0x8007054F.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
</PRE>
Empty lines deleted. What to do?

Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Install error with Illustrator

Hello there, I installed Creative Suite CS5.5 Design Standard ME into My PC whose OS is Windows7 32-bit in Japanese. Indesign and Photoshop work but Illustrator does not startup. Is there someone who helps me up with this problem? I would really like to use Illustrator. How can I do for installing Illustrator? Thank you.

Hello,
I tried to install Acrobat X Pro from Creative Cloud
It's looks like file didn't install properly. On AAM screen is written: Installed, but I cannot find in my computer Acroba X Pro, I found only uninstaller file which is named Acroba X Pro,
but after clikking on it only uninstall option appears:

Error updating Illustrator CS6 now it can't be used

I tried to apply the latest updates to CS6 but the update to Illustrator failed with the error:
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
When I try to run Illustrator now it crashes and gives the following error:
Process:         Adobe Illustrator
Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:      com.adobe.illustrator
Version:         690 (16.0.3)
Code Type:       X86-64 (Native)
Parent Process: launchd
Date/Time:       2012-12-14 10:51:01.960 +0000
OS Version:      Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:          140082 sec
Crashes Since Last Report:           3
Per-App Crashes Since Last Report:   2
Anonymous UUID:                      AF171280-6487-4EAF-B5A3-3862A0E67D49
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
Referenced from: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Reason: image not found
Binary Images:
       0x100000000 -        0x10186cfe7 +com.adobe.illustrator (690 - 16.0.3) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
       0x101aae000 -        0x1027f3ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
       0x102806000 -        0x102874fef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
    0x7fff68e2c000 -     0x7fff68e60baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
    0x7fff8af39000 -     0x7fff8bb3ffff com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff8c3a3000 -     0x7fff8c3a3fff com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff9092f000 -     0x7fff9092ffff com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff920ca000 -     0x7fff923e3fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff92829000 -     0x7fff92829fff com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x7fff950e9000 -     0x7fff950e9fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.93 GHz, 8 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS723232L9SA62, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 3
USB Device: hub_device, apple_vendor_id, 0x9131, 0x24100000 / 2
USB Device: USB-SATA Bridge, 0x0411 (Melco, Inc.), 0x019b, 0x24130000 / 6
USB Device: USB 3.0 SATA Bridge, 0x2109 (VIA Labs, Inc.), 0x0700, 0x24110000 / 5
USB Device: Apple Cinema HD Display, apple_vendor_id, 0x9223, 0x24120000 / 4
USB Device: iPhone, apple_vendor_id, 0x12a8, 0x26400000 / 3
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0x26200000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8217, 0x06110000 / 5

Thanks very much for the reply, I tried it but it wouldn't install the error I now get it:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DS012 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 4 warning(s)
----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)
----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1649)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure

Error Installing Illustrator

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