Error installing license - Hardware Key Empty
Hello gurus,
We have our SAP ECC 6 installed in one Server running AIX. It´s working good.
Now, we have installed a cluster service. If the First Server stops, the cluster service (IBM HACMP) move all filesystems to Second server. The cluster moves also users, IP address and hostname. After move all resources, then the service starts ECC in another physical server.
This process is working fine. But when the SAP ECC starts on the second server, I cannot logon in system because the license key is not valid. I can logon only with SAP*.
So, when I call SLICENSE to get all information needed to get another license, the field Hardware Key is empty.
I´ve tried too by operating system (saplicense -get). I have now the hardware key and the new license file. This file was installed, but SAP system is not working yet. For information, the license appears as valid, but the field is empty yet and the system doesn´t work.
Anybody have an idea to solve this problem?
Thanks,
Carlos
Hi Carlos,
Please check the OSS notes: 181543 and 538081.
Regards.
Ruchit.
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Error in license check - Error getting the hardware key
Hello,
I'm trying to run SAP NetWeaver 7.0 - Java and ABAP Trial Version on Linux - VMware Edition
but I still have a issue to log on, message : "error in license check"
I try everything I found in forums, I have tested the license, see the trace below.
I checked too files dev_w*
It seems there is a problem with server message
I checked in "dev_ms" file, but nothing has been wrote inside.
Please could you help ? maybe someone met the same issue and solved it.
Thanks
trc file: "dev_slic", trc level: 2, release: "700"
Test license for SAP SYSTEM: N4S
rdisp/mshost: n4shost
rdisp/msserv: sapmsN4S
MsIAttachEx: connect to n4shost / sapmsN4S
NiIInit: allocated nitab (2048 at 0xb72fa008)
NiHsLInit: alloc host/serv bufs (100/100 entries)
NiHsLGetNodeAddr: got hostname 'n4shost' from operation system
NiIGetNodeAddr: hostname 'n4shost' = addr 192.168.155.1
NiHsLGetServNo: got service name 'sapmsN4S' from operation system
NiIGetServNo: servicename 'sapmsN4S' = port 0E.11/3601
NiICreateHandle: hdl 0 state NI_INITIAL
NiIInitSocket: set default settings for new hdl 0 / sock 4 (I4; ST)
NiIBlockMode: set blockmode for hdl 0 FALSE
NiITraceByteOrder: CPU byte order: little endian, reverse network, low val .. high val
NiHsLGetServName: found port number 0E.11/3601 in cache
NiIGetServName: port 0E.11/3601 = servicename 'sapmsN4S'
***LOG Q0I=> NiPConnect2: connect (111: Connection refused) [nixxi.cpp 2769]
ERROR => NiPConnect2: SiPeekPendConn failed for hdl 0 / sock 4
"dev_slic" [noeol] 26L, 1378C 1,0-1 Top
dev_w8
M Wed Oct 19 11:46:48 2011
M ***LOG Q16=> ThGetMsHwId, DpMBufHwIdGet (HWID_PENDING) [thxxmbuf.c 512]
M *** ERROR => SlicLikeyGetHardwareKey: no hwid from MSG server: -1 [sliclikey.c 1250]
M *** ERROR => wlikey_check_webas: Error getting the hardware key. You might find some information in file "dev_ms" on the message server. [sliclikey.c 1269]
M ***LOG Q16=> ThGetMsHwId, DpMBufHwIdGet (HWID_PENDING) [thxxmbuf.c 512]
M *** ERROR => SlicKCheckLicense: did not get hwid from message server [slicch.c 306]
M *** ERROR => no hwid from msg-server received [likeyapi_w.c 2257]
M ***LOG Q16=> ThGetMsHwId, DpMBufHwIdGet (HWID_PENDING) [thxxmbuf.c 512]
M *** ERROR => SlicLikeyGetHardwareKey: no hwid from MSG server: -1 [sliclikey.c 1250]
M *** ERROR => wlikey_check_webas: Error getting the hardware key. You might find some information in file "dev_ms" on the message server. [sliclikey.c 1269]
M *** ERROR => ThCheckReqInfo: message send/receive failed [thxxhead.c 17124]
M
M Modeinfo for User T8/M0
M
M tm state = 2
M uid = 9
M term type = 0x2
M display = 0x0
M cpic_no = 0
M cpic_idx = -1
M usr = >SAPSYS <
M terminal = > <
M client = >000<
M conversation_ID = > <
M appc_tm_conv_idx = -1
M its_plugin = NO
M allowCreateMode = YES
M blockSoftCanel = NO
M session_id = >4E9DB1D2B02B3BF6E1000000C0A89B01<
M ext_session_id = >4E9DB1D2B02B3BF6E1000000C0A89B01<
M imode = 2
M mode state = 0x42
M mode clean_state = 1
M task_type = ZTTABTC
M lastThFc = THFCBTC
M lastAction = TH_IACT_NO_ACTION
M th_errno = 0
M rollout_reason = 0
M last_rollout_level = 7
M async_receives = 0
M cpic_receive = 0
M em handle = 2
M roll state = 2
M abap state = 2
M em state = 3
M eg state = 1
M spa state = 3
M enq state = 0
M softcancel = 0
M next hook = T-1/U-1/M255
M master hook = T-1/U-1/M255
M slave hook = T-1/U-1/M255
M debug_tid = 255
M debug_mode = 0
M mode type = 0x1
M debug = 0
M msg_count = 31
M tcode = > <
M client conversation_ID = > <
M server conversation_ID = > <
M lock = 0
M max enq infos = 0
M act enq infos = 0
M em_hyper_hdl = 0xa665a3b0
M plugin_info = NULL
M act_plugin_hdl = -1
M act_plugin_no = 0
M max_plugin_no = 0
M async_receives = 0
M vm = no VM
M
M *** ERROR => ThMBufFullRead: ThOpcodeToMsg [thxxmbuf.c 225]
M *** ERROR => ThMBufGet: ThMBufFullRead [thxxmbuf.c 183]
L *** ERROR => BtcEvtRaise: ThScheduler failed (target=, rc=4) [btcevt.c 223]
L *** ERROR => BtcEojRaise: BtcEvtRaise failed: jobname=BI_WRITE_PROT_TO_APPLLOG , jobcount=11414801, status=A [btcevt.c 52]Hi,
As you are running a Trial version, I do not think HA/ASCS would be relevant for you.
As you found in the dev_ms trace, the port 3601 for message server is not accessible:
NiIGetServName: port 0E.11/3601 = servicename 'sapmsN4S'
***LOG Q0I=> NiPConnect2: connect (111: Connection refused) http://nixxi.cpp 2769
ERROR => NiPConnect2: SiPeekPendConn failed for hdl 0 / sock 4
Check via command netstat if the port 3601 is free for use. The hardware key is obtained from message server and since this port is not available, neither is the message server/the hardware key. Perhaps a VM restart could also help.
Regards,
Srikishan -
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Hi,
where can I see how long the license is valid of the current installation ( CE711SP1_SDN-Preview CE1 ).
And secodly I would like to know how to obtain Hardware-Key and getting installed.
Regards
Alexander
Edited by: AlexanderZiegler on Oct 18, 2009 5:08 PMI have got it.
Once the CE server is up and running, launch your browser and go to http://localhost:50100/nwa to start SAP NetWeaver Administrator. Log on with username Administrator and the master password you defined during the installation procedure.
Download and install a license key
The first step is to retrieve your systemu2019s hardware key from SAP NetWeaver Administrator. Go to Configuration Management Infrastructure > Licenses. Copy your u201CActive Hardware Keyu201D into the clipboard.
Go to http://www.sap.com/minisap fill out the form, and paste your hardware key from the clipboard. Submit the form.
Edited by: AlexanderZiegler on Oct 19, 2009 8:19 AM -
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I use Interactive form for Adobe and I have credential file saved in the correct directory.
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Daniel.Hi Trevor,
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Does anywone have an idea ?
Thanks...Hardware key should be there in SLICENSE, but anyway you can get that.
Login with <SIDADM> user and execute saplicense -get, it will give you the hardware key. when you receive the License file then you have to install the license from SLICENSE only.
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dear sir
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Probably you need to maintain profile parameter login/no_automatic_user_sapstar = 0 and restart the system before you are able to logon with user SAP* -
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Active Hardware Key field is empty
Dear All,
In my Quality server, in t.code SLICENSE , the active hardware key field is blank.No hardware key information display. When i apply new license at that time, successfully completion message came then also "Active Hardware Key" and "License Expires On" fields are blank. and i am not able to login into server.
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NisitHi
Just got through this which will be helpfull
http://help.sap.com/saphelp_nw04/helpdata/EN/ae/6a0f69e96e11d18d980000e816c2ff/content.htm
Also ,please run RZ10 and then generate the profile for active servers ,make sure that default profile is active in the system.
Then run slicense -get on command prompt if windows .
What is the error message while you are loggin in. Paste the log here..
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Edited by: bhaskar1818 on Nov 7, 2008 4:55 PM
Edited by: bhaskar1818 on Nov 7, 2008 4:58 PM -
Error Installing Permanent License
Hi,
I have successfully installed SCM 2007 System.
Am unable to install temporary license. When trying to do so, it says "Temporary License Installed successfully". But it does not show anything in the slicense trx.
Also, when i try installing a permanent license under new licenses, it says "1 SAP license key(s) successfully installed". But license status is "Not yet Valid" with red status.
When checked at OS level, the harware key is also correct and says no license found.
sidadm 1> saplicense -get
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saplicense: no license entries found
There is no temp or permanent license installed currently. I guess I accidently deleted the temp license.
Kindly help as am unable to proceed with post installation steps as I can login to system only using SAP* id.
Regards,
ChintanHi Sergo,
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Installing license key in CE1 ( Type Release Updated )
Hi,
Because this is a JAVA only system, I only know two ways to obtain the Hardware key, needed to get a SAP license key from http://service.sap.com/sap/bc/bsp/spn/minisap/minisap.htm.
Via `saplicense.exe -get, which is not possible because saplicense.exe is not there. I look for it on every disk on the system. So it was really not there.
The download of the database independent part of a kernel, from the SAP Service Marketplace.solved this, ( downloads Support Packages and Patches"u00A0SAP NetWeaver"u00A0SAP NETWEAVER"u00A0SAP NETWEAVER 2004S"u00A0Entry by Component"u00A0Application Server ABAP -->SAP KERNEL 7.00 32-BIT -> #Database independent -> Windows Server on IA32 32bit In this file is a working saplicense.exe.
Via the Visual Administrator. There is no directory D:\usr\sap\CE1\J01\j2ee\admin directory,
so I don't know how to start the Visual Administrator
To install the license key file I also need a Visual Administrator. Or is there another way to install the license file from |SAP?
Kind regards, Edwin SleeHi,
I faced a problem, which required me to install the licence (on M36). I was searching for how to do it, came across this link.
I did it through netweaver adminitration. http://localhost/nwa/licenses --> install license --> browse your license file and add.
Hope this helps.
Regards
Aditya
Message was edited by:
Aditya Adepu
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