Error installing license on ELM

Hi,
I get this error message when I try to install a license file which I got from Cisco after I copied the request from the ELM.
It is the Not for resale UC package from Cisco which included the license.
This is a fresh install of ELM 9.1, CM 9.1, CUC 9.1 and IMandPresence 9.1
They all have internet connectivity and the ELM server was unable to communicate with the Cisco licensing server for some unknown reason.
Any ideas?
Cheers,
Waqas

Hi Waqas,
Just try what Manish has said else license file is a problem.
regds,
aman

Similar Messages

  • Error installing license - Hardware Key Empty

    Hello gurus,
    We have our SAP ECC 6 installed in one Server running AIX. It´s working good.
    Now, we have installed a cluster service. If the First Server stops, the cluster service (IBM HACMP) move all filesystems to Second server. The cluster moves also users, IP address and hostname. After move all resources, then the service starts ECC in another physical server.
    This process is working fine. But when the SAP ECC starts on the second server, I cannot logon in system because the license key is not valid. I can logon only with SAP*.
    So, when I call SLICENSE to get all information needed to get another license, the field Hardware Key is empty.
    I´ve tried too by operating system (saplicense -get). I have now the hardware key and the new license file. This file was installed, but SAP system is not working yet. For information, the license appears as valid, but the field is empty yet and the system doesn´t work.
    Anybody have an idea to solve this problem?
    Thanks,
    Carlos

    Hi Carlos,
    Please check the OSS notes: 181543  and 538081.
    Regards.
    Ruchit.

  • Cpsid_83578r3: Error, "Validate license at Pre-chrome" when installing - Creative Suite 5

    I received this error in Adobe support adviser which I had to download because when my Flash Professional cs5.5 trial download was ready to install, the Adobe installer came up and reported the error "Installer failed to initialise".This is why I had to download adobe support adviser. I have scoured the  web for a week now for a solution but to no avail. Adobe should have a solution to every single one of their problems when I was probably going to spend a good 500-600 pounds on some software where they cannot correct their errors. They should be the experts not me.

    I am having the same problem with my install. I have a Dell XPS 420, dual-cpu, 4gb RAM, dual 500gb HDs, Windows 7 Ultimate. I have CS 5 loaded. I uninstalled it and tried loading CS 5.5, but got the error. I reinstalled CS 5, and tried loading CS 5.5 again - same error. I tried all the the steps listed in the document Install log error "Validate license at Pre-Chrome time" | Creative Suite 5, CS5.5
    * I changed the locale
    * I am an admin - I right clicked the setup.exe and selected "Run as Administrator"
    Still getting the same error.
    Take your pic:
    Token 1: 00-93110-175830122011
    Token 2: 00-23738-211330122011
    Token 3: 00-35045-080831122011

  • Error when installing license key

    Hello,
    I use Interactive form for Adobe and I have credential file saved in the correct directory.
    In the Visual Administrator, when I want to install the license key : I have the message :
    "The password entered does not match the credential chosen. Please enter the password for the chosen credential".
    I have a pfx file and I choose : P12 Record / ReaderRights /
    Thanks in advance for your help.
    Daniel.

    Hi Trevor,
    I stuck at same problem. I finished install Solution Manager 4 but after install license received from SAP i got error (1) so I edit text file like you did and got error (2).
    After send this error to SAP, They told me that I have to install the latest version of Sapcryptolib as descript in sap note no. 662340 (SSF Encryption Using the SAPCryptolib). But it still dont work.
    Do you found any method to resolve problem?
    my e-mail: [email protected]

  • Terminal server does not have any installed licenses

    Good morning! Faced with a some trouble while configuring Terminal Server (Windows Server 2012 based). I selected licensing mode "Per User" and now I see this message:
    “The Remote Desktop Session Host server is in Per User licensing mode and No Redirector Mode, but license server “server name” does not have any installed licenses with the following attributes:
    Product version: Windows Server 2008 or Windows Server 2008 R2
    Licensing mode: Per User
    License type: RDS CALs”
    So this is trial using of terminal server - I have 25 days yet but already today I can't connect to server using RDP. There is an error message about absent licensing server. How can I activate licenses in trial mode? Thank you for support.

    Hi,
    Thank you for posting in Windows Server Forum.
    From the error description it seems that your issue caused by setting up different Licensing mode. We need to install the proper RDS CAL on the License server.  If the license server has installed licenses of the other mode, changing the licensing mode
    for the terminal server may also resolve the issue. 
    To change the Licensing mode we can use RD Licensing diagnoser or by PowerShell command. 
    To change the licensing mode on RDSH/RDVH:
    $obj = gwmi -namespace "Root/CIMV2/TerminalServices" Win32_TerminalServiceSetting
    $obj.ChangeMode(value) - Value can be 2 - per Device, 4 - Per user
    Please refer below article for information.
    RD Licensing Configuration on Windows Server 2012
    http://blogs.technet.com/b/askperf/archive/2013/09/20/rd-licensing-configuration-on-windows-server-2012.aspx
    Have you installed License server on Server 2012 and you have RDS CAL of Server 2008 R2?
    If that’s the case then first you need to purchase the RDS CAL for server 2012 and then you can configure on server 2012 because server 2012\R2 RDS CAL can work with lower version OS but Server 2008 R2 RDS CAL can’t work on Server 2012\R2.
    Please check computability matrix.
    RDS and TS CAL Interoperability Matrix
    http://social.technet.microsoft.com/wiki/contents/articles/14988.rds-and-ts-cal-interoperability-matrix.aspx
    Hope it helps!
    Thanks.
    Dharmesh Solanki

  • Error 6 "Licensing for this product stopped working"

    I installed Adobe Web Premium CS4 in Windows Vista, but inmmediatly after installation I saw this error message: "Licensing for this product stopped working". I tried the License Recovery but the problem still.

    Please read this (in particular the section titled "Supply pertinent information for quicker answers"):
    http://forums.adobe.com/docs/DOC-2325

  • Had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I rest

    I had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I restarted the computer and tried again to run Photoshop and the same error message appeared. The message was followed by a message that stated that I needed to contact Adobe technical support and mention Error: 150.30. I need Adobe technical support to provide me a solution for my problem so I can continue using my Adobe products installed on my computer.

    Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
    There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
    If not, you must reinstall your CS4 suite.  You don't need to delete your preferences, so it should be the same as before.
    Error "Licensing has stopped working" | Mac OS
    Gene

  • Trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working  you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this pro

    trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working  you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT adminstrator or Adobe customer support for help
    I already Uninstalled and reinstalled the product and it still does not work.

    Hi,
    Try to uninstall the software again and you have to manually
    Delete the following folders:
    [Startup Disk]/Library/Application Support/Adobe/Adobe PCD
    [Startup Disk]/Library/Application Support/Adobe/caps
    [Startup Disk]/Library/Application Support/Adobe/backup
    [Startup Disk]/Library/Preferences/FLEXnet Publisher/
    [Startup Disk]/Library/Application Support/FLEXnet Publisher/
    Go to Applications-->Utilities-->Disk Utility, Open it and Select the MAC HD and then click on Repair permissions.
    After that try to run the cleaner tool as mentioned by kglad.
    Restart machine and then try to install again.
    *** Make sure , you only delete these folders if there is no other adobe applications installed on the machine. As if you have any other Adobe application of the suite ( not free applications ) then it will be a problem.

  • Error in license check on (what is supposed to be) the ABAP developer edition 7.02

    I obtained (at least what I thought to be) the Developer Edition (7.02), the information for which gave the impression that it had a permanent license, but the license seems to have expired , and now I cannot log on:  Status bar says Logon not possible (error in license check).
    I've spent a diverting morning searching and even chatting with SAP about how to get running again (they suggested I re-install, which would not be a problem if it didn't take a whole freaking day to do).
    Surely this is a known issue, but I can't find it.
    What does one do with a piece of software that is supposedly never to expire but does?

    Login with SAP* and enter transaction SLicense (there you can see information about license and validity).
    There you can see an install button which opens a folder where the license should be (txt file sent from SAP by E-Mail after you entered the information in the websit formular which was mentioned above).
    It should be the same mechanism for 7.02.
    Cheers

  • Server0 getting down and logon not possible ( error in license check)

    Hi Guys,
    I rebooted my SAP server and after that server0 is in disabled mode, well both the boxes seems to be green but the server0 node in disable mode as if it is maintained by some parameter and I have changed it, which is not the case, also there is no log with dev_server0 since then. I have followed 723909 note and also copied the parameters of a running server but didn't get success. Also when I am trying to login through SAPGUI its giving me error " Logon not possible( error in license check)" while the license is already installed.
    dev_w0 log says
    M Wed Sep 01 14:42:14 2010
    M  *** ERROR => sap license, no valid license found [likeyapi_w.c 2260]
    M  *** ERROR => wlikey_check_webas: There is a permanent license key for "NetWeaver_ADA" in the system but it has never been checked successfully. In this situation a temporary license key mustn't be installed. [sliclikey.c  1314]
    M  *** ERROR => The temporary license key for NetWeaver_ADA could not be installed [likeyapi_w.c 2305]
    SAP ECC 6.0 release 700
    DB: MaxDB
    OS: Win2k3 server
    Please help.
    Regards
    Mridul Gupta

    License issue is resolved but server0 node is still in disable status while the instances shows green, I checked dev_jcontrol log and found :
    [Thr 2168] [Node: server0] java home is set by profile parameter
         Java Home: C:\j2sdk1.4.2_25-x64
    [Thr 2168] JStartupICheckFrameworkPackage: can't find framework package E:\usr\sap\W6Q\DVEBMGS12\exe\jvmx.jar
    JStartupIReadSection: read node properties [ID123322550]
    -> node name          : server0
    -> node type          : server
    -> node execute       : no
    -> jlaunch parameters :
    -> java path          : C:\j2sdk1.4.2_25-x64
    I think the node execute sud be yes, I just wanted to know how I can enable this.
    Regards,
    Mridul Gupta

  • Logon not possible (error in license key)

    dear sir
    I had a temporary license which got expired yesterday. but i received the permanent license today
    and i wanted to install it on the solution manager server, but when i 'am trying to log in ,it throws
    an error at the bottom that " logon not possible (error in license key ) "
    pl given a solution
    thanks
    john

    Logon using SAP* in client 000.
    Probably you need to maintain profile parameter login/no_automatic_user_sapstar = 0 and restart the system before you are able to logon with user SAP*

  • Error updating 'licenses' package

    I have licenses 2.4 installed.
    While performing system update it tried to install licenses 2.5 from [testing].
    And that's what I receive:
    # pacman -Q licenses
    licenses 2.4-1
    # pacman -S licenses
    error: could not prepare transaction
    error: failed to commit transaction (conflicting files)
    licenses: /usr/share/licenses/common/FDL exists in filesystem
    licenses: /usr/share/licenses/common/GPL exists in filesystem
    licenses: /usr/share/licenses/common/GPL2/license.txt exists in filesystem
    licenses: /usr/share/licenses/common/LGPL exists in filesystem
    Errors occurred, no packages were upgraded.
    # pacman -Qo /usr/share/licenses/common/GPL2/license.txt
    /usr/share/licenses/common/GPL2/license.txt is owned by licenses 2.4-1
    FDL, GPL and LGPL are directories, GPL2 is a symlink to GPL.
    I also have LGPL2 which is a symlink to LGPL and a number of other directories there.
    And all license.txt in all of them are owned by licenses 2.4.
    I'm not sure if it is a bug in licenses package, or in pacman, or something else. Any hints (so I could maybe create correct bug entry)?

    Wow, that was quick, thanks!
    I was just about to write about symlink differences that I have noticed, I guess that's irrelevant now.
    But come on, that was just 2 posts under [signoff] message, not hard to miss...
    At least the next person who has the same problem and enters forums will find this thread!
    Last edited by sjakub (2009-06-03 04:31:47)

  • Error in License check for IDES ECC 6.0

    Hi All,
    I am unable to log into our 800 client since yesterday, i am getting the foloowing error while trying to log in
    "Logon not possible (error in license check)"
    Before this we were getting a warning message that the license will expire in 10 days, so i deleted the old license and then it was ok for rest of the day.
    But today we are not able to log in at all.
    The new license that we applied at service market place is active and still we have this problem.
    Can anyone please tell me how to solve this problem.
    Its very urgent as our client has to go for their level two training.
    Looking forward for a quick reply.
    Thanks in advance
    hunky

    Hi,
    If you keep getting license issues check that the hardware key, validity date, system name, installation number etc.. are right.
    If you can't access the system is because theres something wrong with the license, I suggest you to request a new license and make sure all the details are spot on... then install the license. If this doesn't fix your problem... open an OSS to SAP.
    Regards
    Juan
    Please reward with points if helpful

  • Recd following error when attempt to open ebook using ADE 4.0  : "Unable to Download. Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR" iMac 10.8.5  Chrome Version 37.0.2062.124

    recd following error when attempt to open ebook using ADE 4.0  : "Unable to Download. Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR" iMac 10.8.5  Chrome Version 37.0.2062.124
    chat with customer service at book company i purchased file:
    "Me: I installed the proper adobe software, adobe digital editions 3.0 (now have updated to 4.0) on my mac running os 10.85 however I am getting the following error code when i try to open the file:
    "Error getting License. License Server Communication Problem:
    E_LIC_LICENSE_SIGN_ERROR"
    Charles P.: Okay, what you need to do unfortunately, is contact Adobe at  http://www.adobe.com and they will need to get your license issue resolved.
    Charles P.: Is there anything else I can assist you with today?
    Me: title of error is    Unable to Download
    Me: i dont see how that would be an adobe problem?
    Charles P.: I understand, but it appears that the reason for the download issue is because of the license error the license is related to the Adobe Digital editions software. I understand how this could be confusing but it's due to the authorization of the ADE software. Adobe would need to correct your account issue with the license
    Me: ok but i thought this was a free license from adobe??!!  this is just a digital editions reader, right??
    Charles P.: That is correct it is a free license but your account has to be associated with one license and yes the Digital edition is a ebook reader that our ebooks use for you to view

    Well, just for the halibut I tried opening the book again today and , GLORY BE!,  it worked.
    Guess it may have taken overnight for Adobe to OK my license to their free ADE software. Also works now using Bluefire app as the reader on my android phone, although it was a pain
    to get the book file in the right file folder for bluefire to see it.
    I hope that time also heels the issue with all other Error Getting License users.
    panman

  • N4S Test Drive New License not Allowing Logon (error in license check)

    I reinstalled my N4S testdrive after a NIC failure caused all sorts of problems - the demo license had expired, so I requested and received a new demo license from SAP.
    I've installed the license via SLICENSE, and the license is showing as successfully installed, and has the green light next to it. However, I can only logon as SAP* - none of the other created users can logon - the error message on client 001 is:
    Logon not possible (error in license check).
    I've reinstalled the license, but this hasn't helped. I'm wondering if there is something still on my system pointing to the old expired license. Has anyone come across this before or have any ideas?
    Many thanks.

    Hi,
    i had same problem and on tr "\nslicense", on tab "Digitally-Signed licenses", on the left of message "A valid license key is required to operate this system" , there's the name of product (of course).
    If you request your license key on http://service.sap.com/sap/bc/bsp/spn/minisap/minisap.htm there are various system Ids with  the same name.
    In my product "NetWeaver_ADA" the correct license is the second of three products with name "NPL - SAP NetWeaver 7.02" . When you receive your license via mail you have to find "SWPRODUCTNAME=" , in my case i found "SWPRODUCTNAME=NetWeaver_ADA" because that's my product.
    Hi have requested 3 licenses and  lost 4 hours,
    regards

Maybe you are looking for

  • When I try to use online help in CC, I'm told CC isn't connected to the internet, but it is.

    When I try to use online help in CC, I get a message that says Photoshop isn't connected to the internet. But I am connected.

  • Tools to fix Adobe png files & add ICC profiles?

    I want to submit and use pictures in a lossless format like png, but I've noticed that my colors don't get reproduced as vividly when I save in png vs. jpg or tiff because Photoshop (CS5/windows) seems to have broken png support (I guess it gets wors

  • Where do you stand on variable naming in your application code?

    Just out of curisoity really, I've worked in a number of places over the years and encountered multiple coding styles. Just thought I'd throw it out there and see what your personal preferences are for variable naming?? I've seen a lot just use v_ fo

  • How to send mail from a query

    Hi, I met a problem, it was about send mail from a query. Scenario: First  make an exception in one query , and if the query trigger the exception , it can send a mail.

  • Mountain Lion download errors

    can I download mountain lion from torrent and make it legal. I already have purchased it from the app store but my internet connection ***** and I get download errors. Anybody facing such a situation please let me know how u guys got rid of it.