Error Installing Lightroom

Please help! I get this error message when I try to install Lightroom 5:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: AdobeLightroom5CCMPkg-mul 5.2.0.0 {4b06fc24-6249-4c57-9830-6008a3ce9a80} -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1

See the following help document:
Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Similar Messages

Error Installing Lightroom 4 onto Mac

I'm trying install lightroom 4 onto my Mac operating on Mac OS X 10.6.8. At the end of the installation, an error keeps occuring that is causing the installation to fail. There is no error code or anything. Help?

At the top it says, "There were errors with the installation. You may want to try installing again." I tried again and it came up with the same error. In the middle in huge letters it says, "The Installation failed." And under that, it says, "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
That's all I've got.

Error installing lightroom 5

Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: AdobeLightroom5CCMSetup-mul 5.2.0.0 {3f480018-d40f-429a-b939-d1a53276944f} -----------
ERROR: Third party payload installer Install Lightroom 5 CCM.exe failed with exit code: 1619
Im running Windows 7 home 64 bit. im trying to install lightroom 5 downloading it from creative cloud. i was able to install illistrator with no problems, i tried to restart and uninstalled the old version of lightroom (3)

http://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html

Despite English selected, I get "There was a problem installing Lightroom..." while installing 5.3

Found the announcement and KB-article [1] + other posts on the topic, but my problem is slithgly off;
I see in the Adobe Photoshop Lightroom 5 5.3 12-30-2013.log that the MSI issue happens:
Install MSI payload failed with error: 1624 - Error applying transforms.
Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1624
My Adobe Creative Cloud app has "English (International)" set as the app language, though.
Any hope for me to complete the upgrade?
[1] http://helpx.adobe.com/lightroom/kb/error-installing-lightroom-53.html

Got excellent help from Dilip on Adobe chat!
Trick was roughtly;
Sign out of and close CC
Empty temp folder (run -> %temp%)
Sign back in to CC
Restart LR-install, it will fail again. Don't touch
In temp-folder, search for sub-folder called Lightroom_5_CCM_LS1_win6, with the file Adobe_Lightroom_x64.msi in it.
Execute install from mentioned file - that works (should work, and did for me) OK
Sign out and close CC
Sign back in -> now Lightroom 5.3 is listed as installed and up to date!
Thanks a lot, Dilip!

Error 1935 when trying to install Lightroom on windows 7 64 bit.

Having problems installing lightroom it comes up with the following message halfway through install:
Help!

Hi Delbertrum,
You might want to refer the KB Doc : http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html

I just installed Lightroom CC. When I try to open it, I get an error message: "An internal error has occurred. Cannot create the required folder: ..."

I just installed Lightroom CC. When I try to open it, I get an error message: "An internal error has occurred. Cannot create the required folder: ..."

Cannot create the required folder

I am getting an error 1935 message when trying to install Lightroom 5 on my windows pc?

When trying to install Lightroom 5 onn my pc I am getting an error 1935 message, i'm not sure after reading other posts on how to rectify this? or what I should be unistalling?

Error 1935 | Assembly component Microsoft.VC80.CRT | Install | CS4, CS5, CS5.5 products | Windows

Error message when installing lightroom 5

Installed Lightroom 5 on iMac. When it asked where I wanted to save everything, I opened the box to view options. I did not select anything different. Then I received an error message - An error occurred when attempting to change modules. Ideas?

copy all the files from your installation disk to a desktop directory.
or download the installation files for lr 5.7.1.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Error while installing Lightroom 5 for Windows.

This is the error I got;
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s)
----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe_Lightroom_x64.msi_5.6 -----------
ERROR: Error 1359.An internal error occurred.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1359.An internal error occurred.
ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603
I got this same error both when trying to download Lightroom from Creative Cloud, from the Lightroom 5 install disk I have, and from the 5.6 update that downloaded.
The problem started when my version of 5.4 (which was working fine) told me to upgrade to 5.6. The upgrade happily removed 5.4, and then failed in the middle of the 5.6 upgrade.
Since then, I can't install any version of 5.x, even after rebooting Windows.
Creative Cloud Download & Install

No. I tried those suggestions that Ned Murphy sent, but still got the same install error.
Last night, I had some Apple installs (iTunes update) fail as well with an "internal error" on that same PC. Using tracing tools, I think it is something to do with the registry. I think it is probably time for me to reinstall Windows.
If I didn't do gaming on that computer, I'd ditch it for a Mac, as it is my last computer running that horrible Microsoft sludge known as Windows with their infernal, complex, buggy registry. I have switched to Mac on every other computer in my world (work, living-room entertainment).
Anyway, sorry for the negativity, but this problem is immensely frustrating. I have a library of 150,000 images that I now cannot use Lightroom to manage.

Receive error 21 when trying to install lightroom cc 2015 using creative cloud

On trying to install Lightroom CC 2015 using Creative Cloud I receive error 21. Any ideas what to do??

I have the exact same issue. I had a trial of Lightroom 5 installed, and whenever I then tried to install Lightroom CC (2015) it would fail at 42% with an error 21. Logging out and back in of CC desktop got it to install successfully and then Lightroom 5 was marked as "Start Trail" again.
Now though, whenever I try to start Lightroom CC (2015) it shows the start splash screen and then closes straight away and doesn't start. The "Continue Trial/Purchase License" screen then appears, and closing that out does nothing.
I've tried logging out and back in to CC desktop, and restarting, but neither option fixes the issue. I even tried logging out, restarting then logging back in again. Still no joy.
As a side note: Lightroom 5 in CC desktop doesn't show an uninstall option - it says "Uninstall Unavailable". Both Photoshop CC and Lightroom CC do allow for an uninstall option though.
I'm on Mac OSX 10.10.3

I want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?

i want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?

Oliver,
Are you getting activation errors? As Ned stated , it is easier to troubleshoot if we have the specific type of error and error detail that you are getting.
Here is some help on activation if this is the issue:
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Pattie

Trying to install Lightroom 5 with CC but getting error code 5 on initial startup of Lightroom.

Trying to install Lightroom 5 with CC but getting error code 5 on initial startup of Lightroom. Have uninstalled all adobe products including Creative Cloud CC.
Followed the instructions on the forum by using the CC Cleaner App for OSX. Have restarted a number of times and even tried using disk utility to fix any permission probs. Still no luck.
The problem started happening from upgrading the previous version of Lightroom to the most up to date version. Im hoping someone can help me with any ideas. Thanks heaps.

Ended up fixing the problem after finding no answers. Deleted the following file
com.adobe.acc.AdobeCreativeCloud.plist

??? I just installed Lightroom 5 from Amazon for my Mac with 10.10.1 software. When I open it I get: "An error occurred when attempting to change modules". It won't import photos and has no side panels under Library. What should I do?

I just installed Lightroom 5 from Amazon for my Mac with 10.10.1 software. When I open it I get: "An error occurred when attempting to change modules". It won't import photos and has no side panels under Library. What should I do?

I Nearly bought from Amazon too but I found a thread from Adobe stating that the only recognized outlet for lightoom is themselves and other outlets serial numbers will not be guaranteed.
THat at was sufficient for me to buy direct from Adobe, hope you get it sorted.

After installing Lightroom 3, we get a message saying "An Error occurred when attempting to change modules"

After installing Lightroom 3, we get a message saying "An error occured when attempting to change modules"
The Lightroom background comes up but I don't have the side information and no arrow to get it.
Can anybody help.
Debbie

Best guess is a permissions problem although you haven't mentioned what operating system you are using.
Have a look at: Error changing modules | Lightroom

Blank error message when installing Lightroom CC?

Wanted to see if Lightroom 6 works well...and got this after it was 42% downloaded.
Someone has a bug because this is not a user friendly error msg :-)
How do I install Lightroom 2015???

I forgot to mention, I'm on Windows.
I finally got it to install. I changed the installation location from the Default Directory to another drive. I'm guessing it ran out of space. Restarted it and it installed almost all the way, but then bombed on the installation of MSVC's runtime vc_redist_x64.exe so I installed that off MS' site and it seems fine.
Still...someone needs to do more QA work on systems that are not fresh installs of Windows or OSX :-P

Error Installing Lightroom

Similar Messages

Maybe you are looking for