Error installing Mavericks - try the application again?

Hi all,
I have finally managed to download Mavericks through a fairly slow connection. The Install Application opens perfectly and runs you through the steps to install the program right up until it is trying to restart the machine. At this point I get an error message saying there was an error with installing the program and I should try launch the application again.
I've done this 6 times already and even tried installing on the other half of the partition without any joy.
Any ideas as to why? I would rather not have to re-download the program as its taken me ages already due to my slow connection right now!
Hope to win soon! Thanks all.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

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I Have erased the hard drive of my MBP in order to perform a clean reinstall of OS X Mavericks, according to these instructions.
When I tried to reinstall, my internet connection stopped (was broadcasting via another MBP and the cable from that one got disconnected), so I restarted the erased MBP to try again. Holding command+R, it booted in internet recovery (as the recovery partition was erased along with the rest of the hard drive), but could not connect over the broadcasted WiFi, so I created a bootable USB flash drive according to these instructions on the other MBP.
This installation went smooth without any hiccups, but due to an oversight I had to do it again the next day.
I took the same steps, with the same bootable drive (I did not create a new one the first time) but this time I couldn’t get through the prepare to install phase. At the end, where the “about a second remaining” message stays for about 20 minutes, I get the “An error occurred while preparing the installation. Try running the application again” message. When I quit the installer (only option at that stage) and return to Disk Utility, the internal drive on which I tried to do the installation is not visible anymore.
I tried this (after a reboot every time) with a new bootable usb drive with the same download of the OS X Mavericks installer and with a new one, each ending with the same error. The installer was downloaded on an MBP on which Mavericks is also installed, with the same Apple ID. The App Store did not allow me to change Apple ID for the Mavericks download. Can this pose a problem? It did work the first time, though.
Note that this error occurs at a different stage than the one with the same message due to the wrong date (this discussion amongst others). I also checked the date in terminal and this appears to be correct, when I consider the timezone.
Here are a few lines from the installer log (omitted similar lines and lines that could contain personal information). The most important line is the last one, indicating the error.
Jun 22 02:14:01 localhost Install OS X Mavericks[423]: @(#)PROGRAM:Install PROJECT:Install-846
Jun 22 02:14:01 localhost Install OS X Mavericks[423]: @(#)PROGRAM:IA PROJECT:InstallAssistant-476.8
Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Hardware: MacBookPro9,2 @ 2.50 GHz (x 4), 4096 MB RAM
Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Running OS Build: Mac OS X 10.9.3 (13D65)
Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: DYLD_NO_FIX_PREBINDING=1
Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: __CF_USER_TEXT_ENCODING=0x0:0:0
Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: PWD=/
Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: SHLVL=1
Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: __OSINSTALL_ENVIRONMENT=1
Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: CI_DEFAULT_OPENCL_USAGE=0
Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: OS_INSTALL=1
Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: _=/System/Library/CoreServices/Language Chooser.app/Contents/MacOS/Language Chooser
Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Using distribution archive from /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport/OSInstall.mpkg
Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Configuring products from SharedSupport folder
Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Install is double-dmg. Not adding chunklist to download list.
Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Using product <OSInstallDVDProduct> based on media at /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport at distance 5
Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Using product <OSInstallESDProduct> based on distribution at /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport/OSInstall.mpkg at distance 5
Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Checking Software Update catalog URL https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog
Jun 22 02:14:39 localhost Install OS X Mavericks[423]: JS: installCheckScript threw exception TypeError: 'null' is not an object (evaluating 'my.target.systemVersion')
Jun 22 02:14:39 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
Jun 22 02:14:39 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
Jun 22 02:14:39 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
Jun 22 02:14:39 localhost Install OS X Mavericks[423]: Can not connect to /var/run/systemkeychaincheck.socket: No such file or directory
Jun 22 02:14:39 localhost Install OS X Mavericks[423]: Could not load Software Update catalog: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7fedd960ccc0 {NSUnderlyingError=0x7feddc866ef0 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog, NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog, NSLocalizedDescription=The Internet connection appears to be offline.}
Jun 22 02:14:39 localhost Install OS X Mavericks[423]: Could not fetch SWU catalog to create SWU product
Jun 22 02:14:49 localhost Install OS X Mavericks[423]: LSExceptions [0x7fedd9446e50] unloaded
Jun 22 02:15:12 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
Jun 22 02:15:12 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
Jun 22 02:15:12 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
Jun 22 02:20:55 localhost Install OS X Mavericks[423]: Created IATool object:dbe23a50
Jun 22 02:20:56 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.BaseSystemBinaries
—a lot of similar messages, but for other packages —
Jun 22 02:20:56 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
Jun 22 02:21:09 localhost Install OS X Mavericks[423]: Preventing machine sleep.
Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using product IA_PKSecureNetEnabledProduct <file:///Volumes/schijf/OS%20X%20Install%20Data/> at distance 5
Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using existing boot files dir at /Volumes/Install OS X Mavericks/.IABootFiles
Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using mutable product path: /Volumes/schijf/OS X Install Data
Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using boot files path: /Volumes/Install OS X Mavericks/.IABootFiles
Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.BaseSystemBinaries
—a lot of similar messages, but for other packages —
Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.OSInstall
Jun 22 02:21:42 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.BaseSystemBinaries
—a lot of similar messages, but for other packages —
Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.OSInstall
Jun 22 02:21:42 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Retrieving 0 packages (0.000 GB)
*****This is where the timer starts saying “”About a minute remaining”*****
Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Verifying InstallMacOSX.pkg/InstallESD.dmg
Jun 22 02:42:36 localhost Install OS X Mavericks[423]: Finished operation queue
Jun 22 02:42:36 localhost Install OS X Mavericks[423]: Opening /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport/InstallESD.dmg
Jun 22 02:42:38 localhost Install OS X Mavericks[423]: Extracting boot files from /Volumes/OS X Install ESD/BaseSystem.dmg
Jun 22 02:42:39 localhost Install OS X Mavericks[423]: Extracting Boot Bits from Inner DMG:
Jun 22 02:42:41 localhost Install OS X Mavericks[423]: Copied kernelcache
Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Copied Boot.efi
Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Copied PlatformSupport.plist
Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Ejecting disk images
Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Generating the com.apple.Boot.plist file
Jun 22 02:42:42 localhost Install OS X Mavericks[423]: com.apple.Boot.plist: {
 "Kernel Cache" = "/.IABootFiles/kernelcache";
 "Kernel Flags" = "container-dmg=file:///Install%20OS%20X%20Mavericks.app/Contents/SharedSupport/ InstallESD.dmg root-dmg=file:///BaseSystem.dmg";
Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Done generating the com.apple.Boot.plist file
Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Blessing /Volumes/Install OS X Mavericks -- /Volumes/Install OS X Mavericks/.IABootFiles
Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Blessing Mount Point:/Volumes/Install OS X Mavericks Folder:/Volumes/Install OS X Mavericks/.IABootFiles plist:com.apple.Boot.plist
Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ***************************** Setting Startup Disk *****************************
Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ****** Path: /Volumes/Install OS X Mavericks
Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ****** Boot Plist: /Volumes/Install OS X Mavericks/.IABootFiles/com.apple.Boot.plist
Jun 22 02:42:43 localhost Install OS X Mavericks[423]: /usr/sbin/bless -setBoot -folder /Volumes/Install OS X Mavericks/.IABootFiles -bootefi /Volumes/Install OS X Mavericks/.IABootFiles/boot.efi -options config="\.IABootFiles\com.apple.Boot" -label OS X Installer
Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Bless on /Volumes/Install OS X Mavericks succeeded
Jun 22 02:45:55 localhost Install OS X Mavericks[423]: Got error in writing to /Volumes/schijf/OS X Install Data/minstallconfig.xml
That last line indicates the error that occurred. (The internal drive on which I try to install Mavericks is called “schijf”, it also already has been called Macintosh HD, with no effect. This time I tried another name during the reformat to see if and when the installer renames the disk. Does it do this, or should I call the disk “Macintosh HD” myself?)
By now I also got past the internet recovery issues, being able to get the progress bar under the spinning globe and the option to install Lion (not Mavericks, but I suppose that’s because the MBP shipped with Lion). When I choose this option, the installer first spends a few hours downloading additional components. This eventually took less time than first indicated, but still about 4-5 hours. After this, the installation of about 24 minutes starts, but this takes much longer than the indicated 24 minutes, each minute taking about 15 minutes. When it was less than a minute, the internet connection got disconnected (but I don’t suppose it still needed an internet connection at this stage, having downloaded all additional components) and now the “Less than a minute” message has been there the whole night (about 9,5 hours), the last 9 hours with a spinning beachball on the screen after I accidentally clicked somewhere on the screen (nowhere in particular, he shouldn’t do something because of the click. After unplugging the power adapter, the battery icon on the screen wasn’t updated, and the WiFi icon simply disappeared, instead of showing no bars like it should when there’s no connection).
Does Anyone know how I can fix the error, because I would prefer installing with a bootable drive. Is it worth it to continue waiting on the current, apparently stuck Lion installer to finish or should I force a reboot?
Can I try using the Recovery Disk assistant (OS X Recovery Disk Assistant v1.0) to create a recovery disk with the other MBP? I think not, as this might cause trouble with 2 different MBP's using the same license.
Thanks in advance!

Since this thread seems to be gaining more speed than the other one i'm working on, i figured i'd add these images to help you all out detailing the exact problem.
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http://www.v3.co.uk/v3-uk/download-review/1955243/apple-itunes-1011
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application.xml
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* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

TS3147 After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple,"

After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple," This problem happened right after I installed Mountain Lion. I then downloaded Canon's upgraded software and drivers for the MX 870 and the problem was resolved. Now one month later, the problem has returned.

rjliii wrote:
Solved problem with original Canon software. When I downloaded Canon software upgraded for OS X 10.8, I got all by Navigator Ex. Noticed that on Canon's site, the upgraded version is 3.1; my app was 2.1. Upgraded to 3.1 for Nav. Ex, and it works.
You should still use Image Capture IMHO. If it was my gear, that's what I would do. No need to worry about software upgrades.

My Pro Tools program was damaged by the Creative Cloud system. I was invited to install and try the Cloud,but it did me a great dis-service and has set me back in Production and personal time trying to get my pro Tools working again. I am really disappoin

My Pro Tools program was damaged by the Creative Cloud system.
I was invited to install and try the Cloud,but it did me a great dis-service and has set me back in Production and personal time trying to get my pro Tools working again. I am really disappointed and would like you to advise me how to restore my program to its working state. I am in a traumatic state since I have Artistes life work being processed in the Pro Tools 9 Program. Help! Help! Please.Ps. I tried reinstalling the software from the Disc....Still NOT working.

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Each time I try and find out if my plug-ins are current I get the following message: Plugin Finding Service Error We've encountered an error. Please try your request again later. in English

I clicked on the phrase that said Check on whether your plug-ins are all current and then Firefox started just grinding away.
Finally it came back with "Plugin Finding Service Error We've encountered an error. Please try your request again later."
I get the same message every time I click on the "check on whether plug-ins are updated (attempted checking over
a number of days and still the same problem).

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
You can check the permissions for all sites on the about:permissions page, via the location bar.
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Solver error: Solver quit unexpectedly. Click reopen to open the application again. This report will be sent to Apple automatically. I've tried restarting, reopening. Ideas?

Tried opening up Solver for the first time on my new macair book. I'm getting the error: Solver quit unexpectedly. Clieck reopen to open the application again. This report will be sent to Apple automatically. I've tried restarting, reopening. Ideas?

Just found the answer to my own question!

Application Error, Unable to launch the application Blackboard Collaborate

I recently updated to Java 7 so I could use this service. I called up Blackboard support when it would not load and they told me to clear Cache, try downloading new deployment file, disable Windows firewall and nothing worked. They then told me to delete all versions of Java I had installed and reinstall Java 6. Here are the execeptions in the error message. Below I posted the
JeNeLa report, can someone help me?
Thanks
JaNeLA Report - version 11.05.17
Report for https://sas.elluminate.com/site/external/recording/playback/link/meeting.jnlp?suid=M.443BA574762A8747628C022B8E8DE2&sid=329
Content type text/html;charset=utf-8 does not equal expected type of application/x-java-jnlp-file
The entity "copy" was referenced, but not declared.
com.sun.deploy.net.FailedDownloadException: Unable to load resource: http://na-downloads.elluminate.com/web/download/12.0/video-client-windows-x86.jar
 at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
 at com.sun.deploy.net.DownloadEngine._downloadCacheEntry(Unknown Source)
 at com.sun.deploy.cache.ResourceProviderImpl.getResourceCacheEntry(Unknown Source)
 at com.sun.deploy.cache.ResourceProviderImpl.getResourceCacheEntry(Unknown Source)
 at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
 at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
 at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
 at java.util.concurrent.FutureTask.run(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at java.lang.Thread.run(Unknown Source)
java.net.SocketException: Address family not supported by protocol family: connect
 at java.net.DualStackPlainSocketImpl.connect0(Native Method)
 at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
 at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
 at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
 at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
 at java.net.PlainSocketImpl.connect(Unknown Source)
 at java.net.SocksSocketImpl.connect(Unknown Source)
 at java.net.Socket.connect(Unknown Source)
 at java.net.Socket.connect(Unknown Source)
 at sun.net.NetworkClient.doConnect(Unknown Source)
 at sun.net.www.http.HttpClient.openServer(Unknown Source)
 at sun.net.www.http.HttpClient.openServer(Unknown Source)
 at sun.net.www.http.HttpClient.<init>(Unknown Source)
 at sun.net.www.http.HttpClient.New(Unknown Source)
 at sun.net.www.http.HttpClient.New(Unknown Source)
 at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
 at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
 at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
 at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
 at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
 at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)
 at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
 at com.sun.deploy.net.DownloadEngine._downloadCacheEntry(Unknown Source)
 at com.sun.deploy.cache.ResourceProviderImpl.getResourceCacheEntry(Unknown Source)
 at com.sun.deploy.cache.ResourceProviderImpl.getResourceCacheEntry(Unknown Source)
 at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
 at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
 at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
 at java.util.concurrent.FutureTask.run(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at java.lang.Thread.run(Unknown Source)

Hi, I've missed three weeks of classes because of the same error listed above. Everything was fine and Blackboard Collaborate Elluminate worked almost effortlessly for 5 or 6 weeks. Suddenly I tried to log in for a live lecture and this error occurred. Other students were having trouble and still are. Tech support at the school couldn't fix it, so they referred me to Blackboard Collaborate tech support (level 2). They haven't been able to fix it either. They recommended the same steps listed at the top of this email. I executed all of them but still receive the same error. Additionally, at one point, I was unable to install Java. Funny things seem to happen when I get on the line with tech support to solve this problem, although funny things don't happen during the other work I do on this computer. Technical language, I know. :-)
In an effort to pass the class, I am doing research on own to try to fix this and get into the lectures.
I am getting the same error listed above but am not a developer and don't understand how to get to JNLP to enter the fix listed above (if someone has a hint, I'd love to try that fix).
Any help would be very much appreciated.
System Info
OS: Windows 8
Browsers: IE (threw this one out), Chrome, Firefox, Safari (tested in all four)
Sample of Recorded lectures I'm trying to access (missed live ones):
1. https://sas.elluminate.com/mr.jnlp?suid=M.60B248A725D4A32CA5B76ADD737480&sid=99
2. https://sas.elluminate.com/mr.jnlp?suid=M.439DBCFAF3A92D0CF4463E08F292FF&sid=99
3. https://sas.elluminate.com/mr.jnlp?suid=M.CEEE93FF5E74424C9522175933AEAB&sid=99
4. https://sas.elluminate.com/mr.jnlp?suid=M.5CBD227A9E691833B971171B71F3F5&sid=99
5. https://sas.elluminate.com/mr.jnlp?suid=M.A3B01958884535C4DA594910D08F3A&sid=99
6. https://sas.elluminate.com/mr.jnlp?suid=M.F7B438C6DDB82538CAFC2F4EF86FC4&sid=99
7. https://sas.elluminate.com/mr.jnlp?suid=M.B341AF2AE689D0DEFDCC7261ADA1DE&sid=99
8. https://sas.elluminate.com/mr.jnlp?suid=M.5EDE7727548758A71965665DE7B882&sid=99
9. https://sas.elluminate.com/mr.jnlp?suid=M.DF55C212D327654AE0969C0387E763&sid=99
10. https://sas.elluminate.com/mr.jnlp?suid=M.08C2668EDDCE02548EFB530E0A2370&sid=99
Here are steps taken so far:
1. Clear Java Installed Apps and Applets (Control Panel - Java 32-bit - SEttings - Delete files - Installed apps and applets - ok - ok - ok)
2. Delete all files in Downloads folder (from all browsers)
3. Allow Java in Windows firewall (Start screen - hold down Windows key and W - Search for "firewall" - Navigate to Java program name - click all boxes and save)
4. Ran CCleaner to remove all temporary internet files, cookies, etc. that could be interfering
5. When nothing else worked, uninstalled and reinstalled Java twice (on the second time, it took over a dozen tries to reinstall Java - suddenly it just worked) and both times I deleted the Sun folder (C:/Users/Me/appdata/LocalLow/Sun) at the direction of tech support
6. Removed old registry entries both times using CCleaner
7. Rebooted (something done all along the way to see if it helped)
8. Tried to access live classes and recordings from multiple lectures through Blackboard Collaborate Elluminate and received the same error (details included below)
9. Tried to access Blackboard Collaborate Elluminate with Windows firewall on, then Windows firewall off, then ZoneAlarm Extreme firewall on, then ZoneAlarm Extreme firewall off (and entire associated software package); when on, ZoneAlarm gives "super" trusted status to all parts of Java listed and gives green checkmarks for all parts of Java listed and all levels of security
10. End results so far: receiving same error - nothing works
Here's the error followed by a copy of all text from the details section.
ERROR INFO BEGIN (my note on beginning of actual error language)
Application Error
Unable to launch the application.
Name: Blackboard Collaborate
Publisher: Blackboard Collaborate
Location: https://.../classroom-full.jar
ERROR INFO END (my note on end of actual error language)
ERROR More Information BEGIN
Error: Unable to load resource: https://na-downloads.elluminate.com/web/download/12.5/video-client-windows-x86.jar
ERROR More Information END
DETAILS BEGIN
Details - Launch File Tab
<jnlp spec="1.5+" codebase="https://na-downloads.elluminate.com/web/download/12.5">
<information>
 <title>Blackboard Collaborate</title>
 <vendor>Blackboard Collaborate</vendor>
 <description>Blackboard Collaborate Virtual Classroom</description>
 <icon href="gemini.png"/>
</information>
<security>
 <all-permissions/>
</security>
<update check="always" policy="always"/>
<resources os="Mac\ OS\ X">
 <j2se version="1.6" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>
 <j2se version="1.7+" initial-heap-size="512m" max-heap-size="512m"/>
</resources>
<resources os="Mac\ OS\ X" arch="ppc">
 <nativelib href="audio-client-macosx-ppc.jar"/>
 <nativelib href="video-client-macosx-ppc.jar"/>
 <nativelib href="classroom-browser-macosx-ppc.jar"/>
 <nativelib href="audio-client-ecelp-macosx-ppc.jar"/>
 <nativelib href="classroom-util-platform-macosx-ppc.jar"/>
 <nativelib href="classroom-gui-macosx-ppc.jar"/>
 <nativelib href="appshare-client-macosx-ppc.jar"/>
</resources>
<resources os="Mac\ OS\ X" arch="i386">
 <nativelib href="appshare-client-macosx-x86.jar"/>
 <nativelib href="audio-client-macosx-x86.jar"/>
 <nativelib href="audio-client-ecelp-macosx-x86.jar"/>
 <nativelib href="video-client-macosx-x86.jar"/>
 <nativelib href="classroom-browser-macosx-x86.jar"/>
 <nativelib href="audio-client-webrtc-macosx-x86.jar"/>
 <nativelib href="classroom-gui-macosx-x86.jar"/>
 <nativelib href="classroom-util-platform-macosx-x86.jar"/>
 <jar href="engine-webkit-3.3.jar"/>
</resources>
<resources os="Mac\ OS\ X" arch="x86_64">
 <nativelib href="audio-client-macosx-x86_64.jar"/>
 <nativelib href="classroom-browser-macosx-x86_64.jar"/>
 <nativelib href="classroom-util-platform-macosx-x86_64.jar"/>
 <nativelib href="audio-client-webrtc-macosx-x86_64.jar"/>
 <nativelib href="classroom-gui-macosx-x86_64.jar"/>
 <nativelib href="video-client-macosx-x86_64.jar"/>
 <nativelib href="audio-client-ecelp-macosx-x86_64.jar"/>
 <nativelib href="appshare-client-macosx-x86_64.jar"/>
 <jar href="engine-webkit-3.3.jar"/>
</resources>
<resources os="Windows">
 <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>
</resources>
<resources os="Windows" arch="x86">
 <nativelib href="video-client-windows-x86.jar"/>
 <nativelib href="audio-client-windows-x86.jar"/>
 <nativelib href="audio-client-ecelp-windows-x86.jar"/>
 <nativelib href="classroom-util-platform-windows-x86.jar"/>
 <nativelib href="appshare-client-windows-x86.jar"/>
 <nativelib href="audio-client-webrtc-windows-x86.jar"/>
 <nativelib href="classroom-gui-windows-x86.jar"/>
</resources>
<resources os="Windows" arch="x86_64 amd64">
 <nativelib href="audio-client-webrtc-windows-x86_64.jar"/>
 <nativelib href="classroom-util-platform-windows-x86_64.jar"/>
 <nativelib href="audio-client-windows-x86_64.jar"/>
 <nativelib href="video-client-windows-x86_64.jar"/>
 <nativelib href="audio-client-ecelp-windows-x86_64.jar"/>
 <nativelib href="classroom-gui-windows-x86_64.jar"/>
 <nativelib href="appshare-client-windows-x86_64.jar"/>
</resources>
<resources os="SunOS" arch="sparc">
 <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>
 <nativelib href="appshare-client-solaris-sparc.jar"/>
 <nativelib href="audio-client-ecelp-solaris-sparc.jar"/>
 <nativelib href="classroom-gui-solaris-sparc.jar"/>
</resources>
<resources os="Linux">
 <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>
</resources>
<resources os="Linux" arch="i386 x86">
 <nativelib href="classroom-gui-linux-x86.jar"/>
 <nativelib href="audio-client-ecelp-linux-x86.jar"/>
 <nativelib href="appshare-client-linux-x86.jar"/>
 <nativelib href="video-client-linux-x86.jar"/>
</resources>
<resources os="Linux" arch="x86_64 amd64">
 <nativelib href="audio-client-ecelp-linux-x86_64.jar"/>
 <nativelib href="appshare-client-linux-x86_64.jar"/>
 <nativelib href="video-client-linux-x86_64.jar"/>
 <nativelib href="classroom-gui-linux-x86_64.jar"/>
</resources>
<resources locale="ar">
 <jar href="lang-ar.jar"/>
</resources>
<resources locale="bg">
 <jar href="lang-bg.jar"/>
</resources>
<resources locale="cy">
 <jar href="lang-cy.jar"/>
</resources>
<resources locale="da">
 <jar href="lang-da.jar"/>
</resources>
<resources locale="de">
 <jar href="lang-de.jar"/>
</resources>
<resources locale="en_GB">
 <jar href="lang-en_GB.jar"/>
</resources>
<resources locale="es">
 <jar href="lang-es.jar"/>
</resources>
<resources locale="fr">
 <jar href="lang-fr.jar"/>
</resources>
<resources locale="it">
 <jar href="lang-it.jar"/>
</resources>
<resources locale="iw">
 <jar href="lang-iw.jar"/>
</resources>
<resources locale="ja">
 <jar href="lang-ja.jar"/>
</resources>
<resources locale="ko">
 <jar href="lang-ko.jar"/>
</resources>
<resources locale="nl">
 <jar href="lang-nl.jar"/>
</resources>
<resources locale="pl">
 <jar href="lang-pl.jar"/>
</resources>
<resources locale="pt_BR">
 <jar href="lang-pt_BR.jar"/>
</resources>
<resources locale="ru">
 <jar href="lang-ru.jar"/>
</resources>
<resources locale="sv">
 <jar href="lang-sv.jar"/>
</resources>
<resources locale="th">
 <jar href="lang-th.jar"/>
</resources>
<resources locale="tr">
 <jar href="lang-tr.jar"/>
</resources>
<resources locale="vi">
 <jar href="lang-vi.jar"/>
</resources>
<resources locale="zh_CN">
 <jar href="lang-zh_CN.jar"/>
</resources>
<resources locale="zh_TW">
 <jar href="lang-zh_TW.jar"/>
</resources>
<resources>
 <j2se version="1.6+" initial-heap-size="512m" max-heap-size="512m"/>
 <property name="sun.jnu.encoding" value="UTF-8"/>
 <property name="apple.laf.useScreenMenuBar" value="true"/>
 <property name="apple.awt.window.position.forceSafeProgrammaticPositioning" value="false"/>
 <property name="jnlp.packEnabled" value="true"/>
 <jar href="classroom-full.jar" main="true"/>
 <jar href="guice-2.0-no_aop.jar"/>
 <jar href="classroom-mrf.jar"/>
 <jar href="classroom-version.jar"/>
 <jar href="classroom-util.jar"/>
 <jar href="classroom-capture.jar"/>
 <jar href="extra.jar"/>
 <jar href="classroom-gui.jar"/>
 <jar href="jinx-core.jar"/>
 <jar href="classroom-core.jar"/>
 <jar href="classroom-mlf.jar"/>
 <jar href="classroom-session.jar"/>
 <jar href="classroom-feature.jar"/>
 <jar href="classroom-imps.jar"/>
 <jar href="classroom-location.jar"/>
 <jar href="classroom-swing.jar"/>
 <jar href="wsfix.jar"/>
 <jar href="classroom-app.jar"/>
 <jar href="view-core.jar"/>
 <jar href="jinx-client.jar"/>
 <jar href="view-client.jar"/>
 <jar href="video-core.jar"/>
 <jar href="command-engine.jar"/>
 <jar href="video-client.jar"/>
 <jar href="online-client.jar"/>
 <jar href="recorder-core.jar"/>
 <jar href="recorder-client.jar"/>
 <jar href="chair-core.jar"/>
 <jar href="chair-client.jar"/>
 <jar href="chat-core.jar"/>
 <jar href="chat-client.jar"/>
 <jar href="polling-core.jar"/>
 <jar href="polling-client.jar"/>
 <jar href="starttime-core.jar"/>
 <jar href="starttime-client.jar"/>
 <jar href="jdom-1.0.jar"/>
 <jar href="profile-core.jar"/>
 <jar href="profile-client.jar"/>
 <jar href="player-client.jar"/>
 <jar href="hand-core.jar"/>
 <jar href="hand-client.jar"/>
 <jar href="notes-core.jar"/>
 <jar href="notes-client.jar"/>
 <jar href="participant-core.jar"/>
 <jar href="participant-client.jar"/>
 <jar href="calculator-core.jar"/>
 <jar href="calculator-client.jar"/>
 <jar href="transfer-core.jar"/>
 <jar href="transfer-client.jar"/>
 <jar href="timer-core.jar"/>
 <jar href="timer-client.jar"/>
 <jar href="whiteboard-core.jar"/>
 <jar href="whiteboard-palette.jar"/>
 <jar href="itext-0.40.jar"/>
 <jar href="whiteboard-client.jar"/>
 <jar href="breakout-core.jar"/>
 <jar href="breakout-client.jar"/>
 <jar href="activity-core.jar"/>
 <jar href="activity-client.jar"/>
 <jar href="hazelcast-2.3.1.jar"/>
 <jar href="clustering.jar"/>
 <jar href="lm-core.jar"/>
 <jar href="lm-client.jar"/>
 <jar href="telephony-core.jar"/>
 <jar href="telephony-client.jar"/>
 <jar href="audio-core.jar"/>
 <jar href="audio-client.jar"/>
 <jar href="appshare-core.jar"/>
 <jar href="appshare-client.jar"/>
 <jar href="caption-core.jar"/>
 <jar href="caption-client.jar"/>
 <jar href="jxbrowser-3.4.jar"/>
 <jar href="jniwrap-3.8.4.jar"/>
 <jar href="engine-webkit-3.4.jar"/>
 <jar href="slf4j-api-1.5.8.jar"/>
 <jar href="slf4j-log4j12-1.5.8.jar"/>
 <jar href="log4j-1.2.15.jar"/>
 <jar href="classroom-browser.jar"/>
 <jar href="web-core.jar"/>
 <jar href="web-client.jar"/>
 <jar href="multimedia-core.jar"/>
 <jar href="multimedia-client.jar"/>
 <jar href="agenda-core.jar"/>
 <jar href="agenda-client.jar"/>
 <jar href="invite-core.jar"/>
 <jar href="invite-client.jar"/>
 <jar href="quiz-core.jar"/>
 <jar href="quiz-client.jar"/>
</resources>
<application-desc main-class="com.elluminate.classroom.client.branding.full.Main">
 <argument>-session</argument>
 <argument>player</argument>
 <argument>-play</argument>
 <argument>https://sas.elluminate.com/site/external/download/recording?uid=C6C6F19E808D60024636948EB0BABADC</argument>
</application-desc>
</jnlp>
DETAILS END
DETAILS BEGIN
Exception Tab
com.sun.deploy.net.FailedDownloadException: Unable to load resource: https://na-downloads.elluminate.com/web/download/12.5/video-client-windows-x86.jar
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
DETAILS END
DETAILS BEGIN
Wrapped Exception Tab
java.net.ConnectException: connect: Address is invalid on local machine, or port is not valid on remote machine
at java.net.DualStackPlainSocketImpl.connect0(Native Method)
at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.security.ssl.SSLSocketImpl.connect(Unknown Source)
at sun.security.ssl.BaseSSLSocketImpl.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.<init>(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.New(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
DETAILS END
Message was edited by: nondev
Added links to recorded lectures I'm trying to access and a couple of additional details that describe the situation

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