Error installing UPK

I'm trying to install UPK in single user mode. After I download the Firebird components during the installation, I specify the locations of the files, namely:
C:\OracleUPKStage\Firebird-2.0.0.12748-0_embed_win
and
C:\Program Files\FirebirdClient
and click on the NEXT button. I then get the following error:
An unexpected error occurred while installing Microsoft Visual C++ 2005 Redistributable. The installation will now abort. Return code:3
Any suggestions on the origin of this error?
regards
Paul P

Thanks Mark for your reply,
I located the problem in the unzipping of the downloaded file. I realized that some of the sub-directories did not unzip at all and the zip program was crashing without any errors. I changed the zipping program I was using and it unpacked correctly. The installer then worked fine.
Under the directory called "Oracle UPK 3.1.7 Development Tool for Microsoft Windows (revision 1)" NOTE: read somewhere on the forums that you may have to remove "(revision 1)" from this directory name.
... you should have:
1) DIRECTORIES - UPK317Publisher, UPK317Tool. XTRAS
2) DLLs - DVD.DLL, JS32.DLL
3) EXE - Setup.exe
4) readme.txt
5) supplied pdfs for upgrades.
Paul P

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Library error
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Yes No
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Call:[CheckNestedGroupsForUser]
Call:[CheckNestedGroupsForUser]
Call:[CheckFolderPermission]
Call:[CheckLocalGroupsForUser]
Call:[CheckLocalGroupsForUser]
Call:[CheckLocalGroupsForUser]
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Call:[CheckLocalGroupsForUser]
Call:[CheckLocalGroupsForUser]
Call:[CheckSpecificFolderPermission]
Call:[CheckNestedGroupsForUser]
Call:[CheckNestedGroupsForUser]
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C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_isapi.dll: enabled successfully
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Installation Error while installing UPK

Hi ,
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Error Code: -5001 : 0x80070002
Error Information:
SetupNew\setup.cpp (1220)PAPP:Software
PVENDOR:Oracle Corporation (http://www.oracle.com/support)
PGUID:E230DC0A-5C4B-4963-8320-067FF3AF722E
$17.0.717
@Windows Server 2003 Service Pack 2 (3790)
Please guide me on this.
I have created the same folder sequence as per Oracle guide , downloaded all language packs and .net framework.
The setup is not going ahead.
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Hi KKT,
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thanks and regards,
SD

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Call:[CheckLocalGroupsForUser]
Call:[CheckLocalGroupsForUser]
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C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_isapi.dll: enabled successfully
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User Productivity Kit
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OK
any thoughts?
many thanks,
SD

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Hello,
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Hello chae84swangin,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
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I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem"

I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."

Hi hongkongpom,
Just wanted to say that after posting the problem, I had a chat with an iTunes' Tech Support, her name is Rebekah. My problem was resolved after that. Will list the chat history below in hopes that it may help you as well.
Good luck!
Samia
Chat Transcript
Friday, October 4, 2013 05:55 AM
Duration: 81 minutes 28 seconds
Rebekah:
Welcome to AppleCare chat support. Please give me a moment to look over your information.
Rebekah:
Hi, Samia! My name is Rebekah. If we get disconnected, please chat us back. http://www.apple.com/support/ipod/contactEnter the case number from the initial email we sent you. This gives the next advisor you chat with immediate access to your case history.
Rebekah:
Could you please confirm your serial number? I want to be sure we provide the best service possible for you, Samia!
SAMIA:
Sure, it's 8L8395UY2C5
SAMIA:
My problem is with iTunes.
Rebekah:
Thanks for that confirmation. Just a heads up, this is iOS Tech Support. We do support iPod touches, iPads, and iPhones, but not the iPod classic. But no worries! I can get you in touch with a phone Advisor who can get you in touch with the department that specializes in iPod classics and would be able to better assist you. Would that be OK?
SAMIA:
I wasn't able to install the new version of iTunes (version 11.1.1). The installation keeps failing. The they suggested the I install it manually and that failed too. I will attach the message I received.
SAMIA:
I don't have a problem with iPod.
SAMIA:
Just iTunes
Rebekah:
No problem! We can certainly troubleshoot iTunes as much as possible. It may come to the point that you may have to transferred, but we can do as much as possible during this chat!
Rebekah:
Thanks for the screenshot. It is a bit small so I am unable to fully see the message that you are receiving. What is the error message you are receiving?
SAMIA:
This is the message I received in case you weren't able to open the attachment: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
Rebekah:
Thanks for that info!
SAMIA:
Pleasure!
Rebekah:
What version of Windows (XP, Vista, 7) do you have?
SAMIA:
Windows 7
SAMIA:
Windows 7 Home Premium
Rebekah:
Thanks for that confirmation. I do apologize for the delay, Samia. I am researching this error code now. You mentioned trying to install iTunes manually. To be sure I am on the same page, what steps did you take to do that?
SAMIA:
Well when the indsatalltion failed I was given instructions to select Download Only from Tools and then install manually. When I did it, I window popped up with the following items: - AppleApplicationSupport
SAMIA:
- AppleMobileDeviceSupport64
SAMIA:
- Bonjour64
SAMIA:
iTunes64
SAMIA:
SetupAdmin
SAMIA:
I selected Repair in all of them instead of Remove and all worked but iTunes64
SAMIA:
That's when I received the message that I sent you earlier.
SAMIA:
By the way, this is the fir st time something like this occured. I never had problems with installation before.
Rebekah:
I completely understand what you're saying. Since that Repair did not resolve the issue, our best option is to uninstall iTunes and its components and redownload it. To do this, we will follow the steps in this article: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Rebekah:
First, we will want to quit iTunes and/or Apple Software Update if those are open at this time.
SAMIA:
Rebekah, the instructions you gave says, "For Windows XP, follow these steps to remove and reinstall iTunes and other software components for Windows XP."
SAMIA:
I closed all applications
SAMIA:
Also, my iTunes doesn't open anymore after the new failed installation.
Rebekah:
The section that says "For Windows XP…" is in case we opened up the wrong article, as we have the one for Windows Vista, 7, or 8. There is a link to click ("these steps") in those directions that would take us to the article for uninstalling on a Windows XP.
Rebekah:
So no worries! We have the right article!
Rebekah:
On the computer, we will want to click on Start > Control Panel. In Control Panel, we will click the "Uninstall a program" link.
SAMIA:
I thought so after doing a little exploration.
SAMIA:
done
Rebekah:
Alright, we'll want to select iTunes from the list of currently installed programs. Then we will click Uninstall. When asked if you would like to remove iTunes, let's click Yes.
Rebekah:
After the uninstallation is complete, we don't want to restart your computer if you're prompted.
SAMIA:
Done
Rebekah:
Then if you see other iTunes entries on the list, we'll want to remove them the same way.
Rebekah:
Then we will remove all instances of Apple Software Update the same way you removed iTunes.
SAMIA:
Okay, but do I have to remoce iCloud as well?
SAMIA:
Rebekah, I received the same error message again when uninstalling
Rebekah:
We actually do not need to remove iCloud. After the Apple Software Update, we will want to remove all instances of Apple Mobile Device Support
Rebekah:
How strange! Are you able to click past that and allow the process to continue or has it stopped it completely?
SAMIA:
I am unable to uninstall iTunes either
SAMIA:
Stopped completely
SAMIA:
I treied clicking Repair
Rebekah:
Alright, after trying the Repair option, let's see if it will allow us to continue uninstalling or not.
SAMIA:
I tried that but unfortunately, it isn't working. I still get that same message with error code 2324.
Rebekah:
This error code is not something that I am finding in my sources, Samia. So there is a chance that it is being caused with the Windows computer itself. However, I did find a link that may be able to help with uninstalling iTunes from Windows' support site: http://support.microsoft.com/mats/Program_Install_and_Uninstall
SAMIA:
Rebekah, you're a genius! It worked! iTunes is no longer there. What next?
Rebekah:
Awesome! I'm glad that worked!
Rebekah:
To be sure I am on the same page, what was the last component we uninstalled?
SAMIA:
iTunes
SAMIA:
Shall I remove the Apple Application Support, Apple Mobile Device Support, and Apple Software Update
Rebekah:
That is correct! However, we do want to uninstall it in the order I mentioned above. So Apple Software Update first, Apple Mobile Device Support next, and then Apple Mobile Device Support.
SAMIA:
Got it, but is the second one to uninstall Apple Mobile Device Support OR Apple pplication Support?
Rebekah:
The second one is Apple Mobile Device Support.
Rebekah:
The Application Support will be the last component we uninstall.
SAMIA:
Thanks! I'm on it.
SAMIA:
Done! ll 3 are gone, well 4 with iTunes. Now what?
Rebekah:
Awesome! Also, I just noticed that I accidentally typed Apple Mobile Device Support twice, I do apologize for any confusion! Now we will remove all instances of Bonjour and then remove all instances of Apple Application Support.
SAMIA:
There was only 1 instance with Bonjour. I don't know what the instances are for Apple Application Support
Rebekah:
Yes, Bonjour is often only listed once. Is the Apple Application Support listed at all?
SAMIA:
No
SAMIA:
Since I removed it
Rebekah:
Oh, perfect! If it was removed, we should be set!
Rebekah:
We have removed iTunes and its components now! From here, our next step is to restart the computer. Then once you reboot, you can redownload iTunes from apple.com/itunes
Rebekah:
That should allow you to download iTunes!
SAMIA:
Shall I downloaad the latest vesion?
Rebekah:
You will want to first restart the computer as shown in the article. That will ensure that this process goes smoothly and that everything was removed correctly! Then you can try downloading iTunes again.
SAMIA:
Okay, thanks Rebekah!
Rebekah:
You're very welcome! I'm glad I could help! And of course if you have any issue after the reboot and download, you can always chat us back, as chat is open 24 hours! You will just need to give your case number and the next Advisor would have all my notes!
SAMIA:
Thanks again for all your help, for I couldn't have managed with out it. Have a nice day!
Rebekah:
You're very welcome! I know how important iTunes is and I'm glad we could get you on a path to resolution!
Rebekah:
I hope you have a lovely day!
Rebekah:
It's been a pleasure speaking with you! Thanks for chatting with us Samia. If you don't have any more questions, select End Chat from the upper left corner of the chat window.
SAMIA:
Will do, thanks.

There must be a real solution to "Windows found driver software for your device but encountered an error installing"

"Windows found driver software for your device but encountered an error installing"
I've spent hours researching this error - Seems like many people have the same issue although there is no difinitive fix or known cause.
I'm hoping someone here has an answer.
Windows 7 Home Premium x64 OEM (HP)
This is not an upgraded Vista system.
It's not a specific driver related issue as it's the same response/effect be it graphics/chip set/usb/printer drivers.
Please dont suggest to flatten and re-install or run a repair install - It's not an option, I only have remote access to the unit
as it's currently in field use.
This is a machine specific issue - identical machine purchased at the same time and configured the same has no issue.
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User has been fine for weeks - no hardware of software changes except Windows Updates.
A Camera/USB connection that was working no longer does.
Tried in all USB ports
Plug in - windows announces found new hardware, tries to install drivers then fails
with "Windows found software for your device but encountered an error installing ...."
Device manager finds and identifies device although it is in the 'Unknown Device" category.
Manually updating drivers via search/internet or point directly at a driver has exactly the same effect.
Thinking this was just the camera drivers - I researched and downloaded new drivers from camera manufacturers sites
Fuji and Canon.
Same effect.
Deleted/uninstalled drivers completely, deleted/uninstalled all USB root hub and USB devices (hidden and visible)
SFC /Scannow finds no error
Cold boot finds USB and chipset(?) devices on boot attempts to reinstall then we get
"Windows found driver software for your device but encountered an error installing"
So now I have no usb devices at all - memory stick/card reader/printer...... nada.
in fact if I try to update any device driver I get the same message generated.
Restore point does not help either.
After much trawling I found reference to a permisions issue and stale driver cache data.
(This is using an administrator account - not user with admin permissions?)
I'm willing to try anything at this time
I deleted the infcache.1 and other .dat files under c:\windows\system32\driverstore
Copied the usb .inf and .pnf from the appropriate FileRepository directory into c:\windows\inf
Uninstalled all the usb/unkown devices from device manager again.
Rebooted
Takes a little longer to boot as I take it it's rebuilding the driver cache then
a very short hurrah!!!
I can now use usb memory card and pen drives - no issue
Plug in a camera or printer...
"Windows found driver software for your device but encountered an error installing"
Several attempt at this trying different driver versions.
It should not be vendor specific, the other field machine that works is using Microsoft drivers for these devices.
I even copied the drivers from one machine to the other - repeated everything above...
"Windows found driver software for your device but encountered an error installing"
And then the nail in my sanity
Try windows update....
Reboot
"Windows found driver software for your device but encountered an error installing"
but this time its different.
The device it thinks it cannot install is the generic MTP-PTP drivers (Photo Transfer Protocol -so am I getting somewhere)
so it still finds but cannot install.
The cameras are always found but appear as 'unknown devices' and cannot be accessed
Uninstall all USB/unkown again - reboot..
Same message and this time I've lost all the USB again.
Restore point to before Win Update gets me USB back again although I still have no cameras - so theres an update issue as well.
This has to be tied down to a file access/ registry problem although I'm loath to go cutting about without some guidance.
I'm no great believer in 'registry cleaners' unless anyone can point to a definitive/no ad's/sales version that really works.
As I said above, flattening/rebuild at this time is not an option - the user is not best pleased and I'm completley stumped.
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Chris

I know I am replying to an old thread - but I have the answer and resolved this error, and since this message comes up first in search results, and part of my answer came from this thread, I wanted to help someone else as this took an extra
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device manager with a yellow !
Per above blog answer - I tried to remove and reinstall my USB controller or update the drivers (I have an Alienware M15 laptop - a few years old.) I discovered that the USB host controller - an Intel(R) 5 Series / 3400 Series Chipset family USB Enhanced
Host controller - (port) was not covered by current Intel chipset programs which are Series 6 and later, but did have an update (8/20/2009 v9.1.1.1020) that supported USB 2.0 (and therefore 3.0 backwards compatibility which as an issue with my new iPhone
and some USB thumb drives.) To find this I had to look at the Support - Downloads and Drivers - browse for drivers and somewhere found an option to look for older no longer supported drivers. I found infinst_autol.exe for my case.
Once downloaded I tried to install and failed. Found the log in C:\Intel\Logs and contains:
[InstallDev]
          [Device]
            Driver = C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf
            INF = C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf
            Installed INF =
            Previous driver package =
!           Warning 0xE0000235: DriverPackageGetPath failed.
            Difx = 64 bit
Execute command: C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\x64\Difx64.exe -DriverInf "C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf" -Flags 20 -KeyPath "Software\Intel\Difx64"
            Using RegDeleteKeyEx
!!!         ERROR 0xE0000246: DriverPackageInstall generated an unexpected error
HERE'S THE ADDED EXPLANATION TO BRIAN'S POST THAT EXPLAINS THE SECURITY ISSUE:
This turned out to be an error for two reasons. First, after manually running the command in an "run as administrator" window (same error result), thinking it related to my anti-virus (turned that off/disabled firewall and A/V), and from this thread
granting my user administrative rights to files in an install folder and trying to reinstall inf files and drivers from C:\Windows\winsxs vs my copied infinst_autol.exe expansion (as found from log in C:\Users\David Samuels\AppData\Local\Temp\IPMx7\WIN7 folder).....that
there was an easier solution as the reason this error actually happens is a permissions problem.
To access the proper windows system folders - you have to be the TrustedInstaller service - not just in the administrator group...or you have to be the actual "Administrator" account. To become actual administrator on
your own laptop, Open a command window "run CMD.exe as administrator", then execute command
> net user administrator /active:yes
This creates a local PC Administrator account with no password. Coincidentally it has proper permissions to windows directories for installing drivers. Log in as this user, go to device manager and update the USB hub and any other drivers. if updating the
USB root - it doesn't replace it right away as the system cant disable the currently resident in memory "running" driver - you have to update, then restart the system, log in as administrator and repeat at the next lower layer that has issues.
Once completed - log in as yourself again and disable the administrator account in a command window with > net user administrator /active:no
This in my case enabled all my USB 2.0 and 3.0 devices on my originally only USB 1.0 laptop and everything else works properly again - I hope this helps many of you to resolve your own issues that were difficult to find and resolve and that got as far as
this thread. Good luck!
Regards,
Dave Samuels

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