Error ITMS 9000 Fragment Identifier

Hello, I was trying to add the required sample to my iBook file and reupload it to the itunes store, however, after add my sample, I tried to redeliver it and received an error. ITMS-9000: "OPS/content1.xhtml(3): 'anchor-3': fragment identifier is not defined in 'OPS/content2.xhtml'" at Book (MZItmspBookPackage), it continued on with that same error except the anchor number continually going up (EX: anchor-4,anchor-5,anchor-6.....anchor-31). I've tried to adding everything, and I don't understand what the problem is, I've never had this problem, and I've uploaded and updated 4 books now to the itunes store.

After a few more hours at this, I can see why no one replied. The answer is, "You made some mistake and it is up to you to find it." I did, but I cannot tell you exactly what the mistake was. I made a copy and did as someone suggested, looking for all the text boxes that had plus signs. I found a few and corrected them. I did as Fabe suggested elsewhere and did Select All on each page. One thing that showed was that a lot of my image containers were larger than I had realized, extending well beyond the layout boundaries. I resized them all to fit within the  boundaries. I also found a few other image problems. I then trashed my previous book and sample chapter files and saved both under a new name, and to my amazement it "delivered." I'm now waiting to buy a copy of my own book. 

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  • Error ITMS-9000: "the bundle identifier cannot be changed

    Error ITMS-9000: "the bundle identifier cannot be changed
    i finish to make app with adobe captivate 8.
    i test app on phonegab build, it work well.
    i need to upload to apple store but i get problem like it.
    How i do?

    This is because you created a new .mobileprovision file that has a different bundle id for your app in it, and then tried to upload it over an old application. Change the bundle id back and regenerate your .mobileprovision file, or upload with the new bundle id to a new application in iTunes.
    Neil

  • ERROR ITMS-9000: "META-INF/container.xml must contain one and only one root file reference."

    Hi all,
    After correcting a table-of-contents error in my .epub file, I am unable to upload it via iTunes Producer. It lists this error message:
    ERROR ITMS-9000: "META-INF/container.xml in 9780615431727.epub must contain one and only one root file reference." at Book (MZItmspBookPackage)
    The file has been verified and only has one root file reference in the container.xml file.
    Has anyone been able to find a solution to this problem?
    Thanks!

    Hello Forum Users…
    For those of you who have run into the upload roadblock, getting an error message similar to this:
    Package Summary:
    1 package(s) were not uploaded because they had problems:
              /Users/slm/Desktop/MUSIC to PICTURE for IBOOK/2012 MTP for iTUNES Bookstore/9780615600918.itmsp - Error Messages:
                        Apple's web service operation was not successful
                        Unable to authenticate the package: 9780615600918.itmsp
                        ERROR ITMS-9000: "OPS/ibooks.ncx(5): 'p50': fragment identifier is not defined in 'OPS/content9.xhtml'" at Book (MZItmspBookPackage)
    Following is a "specific" fix, but the idea of the fix will help you with your specifics too.
    I tried for 17 days to upload a book that looked and worked perfectly in iPAD via Preview.
    After many discussions with Apple, who to their credit stayed with me over 2-3 days, I decided to play a hunch.
    I went into a duplicated copy of the book and on every page, (because the error message was not telling the whole story), looked for what InDesign would call "Overset Text."
    Now... the "flaw" in iBOOK Author (hint) is that it won't advise you of this "overset text" as does InDesign.
    And to compound the matter, the exported ePUB document WORKS in iPAD Preview.
    See Screenshots from InDesign:
      Okay... Couldn't add it but it is a Warning Box that says there is overset text. (Characters which exceed the text box.)
    Nevertheless, I played this hunch, and sure enough found a few boxes with the + in them.  In other words I clicked on EVERY text holder and every text block in the entire document.
    Where I found + signs, I simply deleted some carriage returns from the iBOOK file... (please note… carriage returns and literally empty spaces that caused the overset text) and then erased all previous copies of the Music to Picture Book on my hard drive,  iTUNES and iPAD.
    The result?  A "text-book" upload with no snags!  As my Son would say… "Victory!"
    So, first make sure that you are using only PNGs, Jpegs and Movie files to iBook Specs.  Then... make sure there are no overset text boxes, which you must do manually.
    Enjoy & Godspeed!
    Steve
    Stephen Melillo, Composer
    STORMWORKS®
    209 Spinnaker Run
    Smithfield, VA 23430-5623
    USA
    v/f 757-356-1928
    stormworld.com
    “History is a vast early warning system.” Norman Cousins, editor and author (1915-1990)
    "This will be our reply to violence: to make music more intensely, more beautifully, more devotedly than ever before." Leonard Bernstein
    “If you have a chance to help someone, and you don’t, you are wasting your time on this earth.”  Roberto Clemente

  • ITunes producer error ITMS 9000

    I receive this error message but don't know how to decipher it or correct the problem. It seems to refer to a small image that I have long-since deleted. Help?
    ERROR ITMS-9000: "File : /OPS/assets/images/ClickHandler.ashxruhttp3a2f2fus.123rf.com2f400wm2f4002f4002f michaeljung2fmichaeljung08122fmichaeljung0812015652f4038593-african-mechanic-wor king-on-a-vehicle.jpgduwww.123rf.comld201202-filtered.png exceeds the maximum allowable file path length of 180 characters." at Book (MZItmspBookPackage)
    Thanks

    OK, hair-pulling commencement...
    I've now re-entered as non-formatted text (one-entry-at-a-time) every one of the 200+ Glossary entries, and relcated and replaced all illustrations on the Glossary pages. Still, iTP just will not pass this file. Note... the image files noted in this error message are not- repeat not in the book. I can't remove what isn't there. Somebody please help me understand how to correct the glossary "fragments" if they don't appear anywhere. Can you help me parse ths infor to at least see what page these fragments are in? I don't understand the statements, nor do I understand how to make it right.
    paint me frustrated
    Package Summary:
    1 package(s) were not uploaded because they had problems:
              /Users/admin/Music/iTunes Producer/Playlists/9780985204761.itmsp - Error Messages:
                        Apple's web service operation was not successful
                        Unable to authenticate the package: 9780985204761.itmsp
                        ERROR ITMS-9000: "File : /OPS/assets/images/ClickHandler.ashxruhttp3a2f2fus.123rf.com2f400wm2f4002f4002f michaeljung2fmichaeljung08122fmichaeljung0812015652f4038593-african-mechanic-wor king-on-a-vehicle.jpgduwww.123rf.comld201202-filtered.png exceeds the maximum allowable file path length of 180 characters." at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "Book contains 2 files whose paths exceed the maximum allowable file path length of 180 characters. One example is : /OPS/assets/images/ClickHandler.ashxruhttp3a2f2fus.123rf.com2f400wm2f4002f4002f prolisok2fprolisok08012fprolisok0801000342f2432248-five-old-lamps-of-orange-ligh t-as-part-of-illumination-system-in-historic-cit.png" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary52.xhtml(3): 'g-30FFDF3A-5489-4096-AE30-44B858E8FFCE': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary58.xhtml(3): 'g-A7E0C85F-9888-4B33-A1F2-9677E0C258B1': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary60.xhtml(3): 'g-6911F820-8D44-4AE3-8E32-54D622A5FDD6': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary133.xhtml(3): 'g-C9B75C27-3D1A-47BF-8EE0-839AE714A16D': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary137.xhtml(3): 'g-18B3ED3B-3E97-454A-973F-99EAEE654C49': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary149.xhtml(3): 'g-2B6203B7-57BA-4237-86C5-C83CF3B49203': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary150.xhtml(3): 'g-B38C805C-F6E5-4D0C-849E-BCDAB326C42C': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary157.xhtml(3): 'g-F1AF1BFE-1312-40D4-98BD-4444D9212B89': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary159.xhtml(3): 'g-7150A6B6-679E-464B-ACFA-1A7D4B2FF56F': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
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                        ERROR ITMS-9000: "OPS/glossary162.xhtml(3): 'g-4DE67C60-BB6B-489C-AA07-2C2F731FCEB9': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary163.xhtml(3): 'g-D0E799EC-C44D-4B60-AE8A-7931D12842FA': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
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  • ERROR ITMS-9000 Errors

    I am trying to submit a book via iTunes Producer (Ver 3.0) but I keep getting the below errors.  Can you someone help me figure out what I need to change in my epub file to resolve these errors.  I would be SO apprciative of any help you give us.  Thank you!
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    May I suggest you  look at the top of this  page and clcik the Apple Support Communhities link and look for the  iBooks Author > "Creating ePubs" discussion group who are perhaps more  likely to help.

  • App upload: ERROR ITMS-9000

    Hello world -
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  • Solution to ERROR ITMS-9000: "Invalid Code Signing."

    I am using FlexSDK 4.13 and AIR SDK 15.0.302. I installed the FlexSDK and AIR SDK with the Apache Flex installation binary on a Windows Vista 64-bit machine.
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    but APP Builder ask me two time the mobileproviosn... one in the last step to build the app and than to sign it to download! i put the same mobileprovision file but it generate the error!!
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  • I am getting the following error: Unable to authenticate the package: B_SPACE_NUTRITION.itmsp                     ERROR ITMS-9000: "OPS/ibooks.ncx(5): element "content" not allowed yet; missing required element "navLabel"" at Book (MZItmspBookPackage)

    I am getting the following error when attempting to deliver my iBooks Author book package via iTunes Producer: "
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    Similar issues looks like. Are you using a template other than those in iBooks Author? That's what I did, and that was definitely part of the issue.
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  • ERROR ITMS-9000: "index_split_000.html(257): attribute "name" not allowed here; expected attribute "accesskey", "charset", "class", "coords", "dir", "href", "hreflang", "id", "rel", "rev", "shape", "style", "tabindex", "target", "title", "type" or "xml:la

    I have all these errors, can anyone help with this all means? trying to get my book published in iBooks. Nedd your help. Thanks, Jo
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    I have all these errors, can anyone help with this all means? trying to get my book published in iBooks. Nedd your help. Thanks, Jo
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  • ERROR ITMS-9000: "File given does not match type JPEG ... Image is likely corrupt

    Hi ALl,
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    iBookstore Publisher Support send me a fast response email which included some helpful info:
    Please make sure that all image files inside the ePub end with one of the following: ".tif", ".jpg", or ".png" and that the file itself matches the file extension type. To check if the image file matches the file extension type, please right click on the image then select "Get Info". Once the info tab appears, please make sure that the file extension type of the image file matches the "Kind" found under "General".
    For further information regarding embedded images, please refer to the iBookstore Asset Guide, which is available for download in the Deliver Your Content module in iTunes Connect.
    And they INCLUDED THE TRANSPORTER LOG (!), the log generated by iTunes Producer as it tries to upload a book. We were able to search for the Validation Error # within the log and find out which image Producer was trying to upload when it encountered an error. Turns out the problem was a corrupted screenshot jpeg.
    Grateful!

  • Error ITMS-9000: Invalid Segment Alignment

    Hello everyone,
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    There's a huge issue with this on Adobe's developer forums.
    This issue is happening to people everywhere, and it's only been happening for about 20 days or so.  Before that Flash CC apps uploaded fine.
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  • ERROR ITMS-9000 (again)

    Ok, I'm stumped. I see other have had this issue but, nothing seems to fix this. This isn't my first book on itunes, and I didn't have this problem last time. I'm exporting from Indesign CS6. Here is my error:
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                        Apple's web service operation was not successful
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                        ERROR ITMS-9000: "Emotional_Hangovers.epub: OEBPS/content.opf(11): element "metadata" incomplete; missing required element "dc:title"" at Book (MZItmspBookPackage)

    Anyone? Apple? Anyone can help me understand this?

  • ERROR ITMS-9000 with remote MP4 video

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    Hi. Me too, I have the same problem. Did you solve it?
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  • ERROR ITMS-9000 "File given does not match type JPEG....

    I'm trying to upload our iBook. I first did an export outside of publish, then did publish and reloaded everything under the .itmsp file publish created. About 10 minutes into the upload, I received a message that read:
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    4 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@6bad662[userString=Thi s file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    5 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@450fcee3[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    6 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@69c736ea[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    7 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@15e672e7[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    8 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@4c812a6ec[userString=T his file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    9ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
    Error=com.apple.jingle.leghorn.fileformat.ValidationError@54180fd6[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
    Any suggestions would be greatly appreciated.

    I had done screen shots on the iPad and then emailed them to my Mac. I then worked to cut the black bar off the top, but some how Photoshop wasn't saving them correctly. I couldn't even reopen them in PS. So, I downloaded them again, went back in, saved them as .jpegs and then reuploaded.  That solved it.  It was quite bizarre. 
    Now trying to get the description listing right in the iBookstore.
    I wrote the piece out, I thought in TextEdit.  Then pasted it into the box in iTunesProducer. When I was getting the error message above, it also was saying that there's a 4,000-character limit. So, I copied it into Pages and did a character count and saw 3,887.  I still had to cut about 500 chactacters out.  Support responded and said I was still very close to the limit, so I don't know what it was they were counting. My Pages counter said it was close to 3,300....
    My problem now is that they have bullet points on lines with no text now.  They've fixed it from how it was first diplaying.  So, I'm trying to get that cleaned up.  It's their fault, but it looks like me, the publisher, is the one who is clueless......
    Here's the link to our iBook!
    http://itunes.apple.com/us/book/2012-science-prophecy-ancient/id555557425?mt=11

  • Error ITMS-9000 - iBooks delivery

    Hello everybody.
    I have made a ebook, that i want to publish to iBooks store.
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    When i try to to publish the epub to iBooks store with iTunes Producer i get the error ITMS-9000.
    I have some pictures in my ebook.
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    It looks like a possible encoding problem.  You should try making sure that the path of those files does NOT include any words with accented characters in them, like Sk?rmbillede appears to be.  Also no spaces probably.

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