ERROR ITMS-9000: "Images larger than 2000000 pixels are not allowed in books

How to reduce image to resolve following issue ?
ERROR ITMS-9000: "Images larger than 2000000 pixels are not allowed in books
Thanks.

Hi there djking!
I have an article for you here that can help you with that issue. The article is all about adding images to your books, and can be found here:
iBooks Author: Add and edit photos and other images
http://support.apple.com/kb/PH2797
Thanks for using the Apple Support Communities!
Cheers,
Braden

Similar Messages

I am getting the following error: Unable to authenticate the package: B_SPACE_NUTRITION.itmsp ERROR ITMS-9000: "OPS/ibooks.ncx(5): element "content" not allowed yet; missing required element "navLabel"" at Book (MZItmspBookPackage)

I am getting the following error when attempting to deliver my iBooks Author book package via iTunes Producer: "
Unable to authenticate the package: B_SPACE_NUTRITION.itmsp
ERROR ITMS-9000: "OPS/ibooks.ncx(5): element "content" not allowed yet; missing required element "navLabel"" at Book (MZItmspBookPackage)"
I understand that there's something wrong with the TOC file (.ncx), but I have tried everything and nothing seems to work. Every section of the TOC is labeled, so not sure why the navLabel issue is happenening.
Any help is GREATLY appreciated! Thank you.

Similar issues looks like. Are you using a template other than those in iBooks Author? That's what I did, and that was definitely part of the issue.
After digging through .ibooks code for hours and still not seeing the problem, I decided to reach out to one of the Apple epub conversion affiliates in iTunes Connect. They said they could repair the file without a problem, started working on it, only to come back a week later and say they couldn't work on .ibooks or .iba files yet.
So, in complete frustration, I decided to transfer my content page by page from the blank template I downloaded from a vendor online to one of the "textbook" templates in IBA. This was a long process as I had to unlock and clear out the formatting of the template. But, once that was done and content was transferred over, all was good. I submitted/delivered the same content and preview book within the new template and it went right through the first time (all metadata was exactly the same as well).
Now, the iBookstore approval waiting process begins!
Good luck!

Anyone know how to fix this error: RROR ITMS-9000: "OPS/ibooks.ncx(5): element "content" not allowed yet

Trying to publish an iBook and having major problems at the last step. Here is my error message:
Apple's web service operation was not successful
Unable to authenticate the package: B_SPACE_NUTRITION.itmsp
ERROR ITMS-9000: "OPS/ibooks.ncx(5): element "content" not allowed yet; missing required element "navLabel"" at Book (MZItmspBookPackage)
Any advice???

Similar issues looks like. Are you using a template other than those in iBooks Author? That's what I did, and that was definitely part of the issue.
After digging through .ibooks code for hours and still not seeing the problem, I decided to reach out to one of the Apple epub conversion affiliates in iTunes Connect. They said they could repair the file without a problem, started working on it, only to come back a week later and say they couldn't work on .ibooks or .iba files yet.
So, in complete frustration, I decided to transfer my content page by page from the blank template I downloaded from a vendor online to one of the "textbook" templates in IBA. This was a long process as I had to unlock and clear out the formatting of the template. But, once that was done and content was transferred over, all was good. I submitted/delivered the same content and preview book within the new template and it went right through the first time (all metadata was exactly the same as well).
Now, the iBookstore approval waiting process begins!
Good luck!

Getting this error when saving: Names longer than 31 characters are not supported on the destination volume

I've just tried to save a document in Pages and got this error
Names longer than 31 characters are not supported on the destination volume
Never had a problem like this before. I haven't changed disks or formatted disks. Running latest Yosemite 10.10
The only reference I can find to this error on the internet says that it's for applications prior to OS X which I think we can discount.
The only other reference I can find in the support community relates to one person with problems saving attachments in Mail and dates from early 2014.
Can anybody give me a suggestion on what I might need to do?
Thanks

What format are you saving to?
Where are you saving the files to and what is that volume formatted as?
Have you tested with files from other applications, such as TextEdit?
Peter

Help what does this mean ERROR ITMS-9000: "OEBPS/package.opf(23)

Hi All - I am getting this error message -
ERROR ITMS-9000: "OEBPS/package.opf(23): element "guide" not allowed here; expected the element end-tag or element "item"" at Book (MZItmspBookPackage)
- when I try to upload my epub to the Apple bookstore. I have already fixed one error but I dont know where to start on this one so any help would be appreciated. - Kind Regards David

Javascript isn't Java. You may find another forum that's specifically about Javascript will be of more help.
You should also check for support from whoever makes the software package you're using.
I realize this isn't much help, but I advise avoiding Javascript-centric web designs because they tend to lead to the exact sort of problem you're having. The next time you rework your site, shun Javascript, I say.

Error ITMS-9000 "File given does not match type: PNG image"

Has anyone been able to solve this problem. All my images are PNG format. I am not sure if there is a problem with the cover or the body. This error was produced in iTunes Producer. Appreciate any help.
Thanks. K

My iTunes Producer is also churning out an error message:
ERROR ITMS-9000: "Image color space 'CMYK' is not supported in image file '_cover.jpg'" at Book (MZItms
How do i go about this?
Thanks!
alab

ERROR ITMS-9000: "File given does not match type JPEG ... Image is likely corrupt

Hi ALl,
On compliing my book get these errors with ITunes producer...I've resaved the files out with photoshop and they seems fine?
Package Summary:
1 package(s) were not uploaded because they had problems:
          /Users/Umran/Music/iTunes Producer/Playlists/9780957408654.itmsp - Error Messages:
                    Apple's web service operation was not successful
                    Unable to authenticate the package: 9780957408654.itmsp
                    ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1cf629f[userString=An unknown error occured while parsing. Image is likely corrupt. Exception message: null]" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1801285[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1e056e9[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@11d58e0[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                    ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@127c00e[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                    ERROR ITMS-5107: "VirtualLandscapesTheModernEra20002012.epub: Fixed-layout books must supply a text or bodymatter starting location in the guide." at Book (MZItmspBookPackage)
Any advice??? Hope someone can help!

iBookstore Publisher Support send me a fast response email which included some helpful info:
Please make sure that all image files inside the ePub end with one of the following: ".tif", ".jpg", or ".png" and that the file itself matches the file extension type. To check if the image file matches the file extension type, please right click on the image then select "Get Info". Once the info tab appears, please make sure that the file extension type of the image file matches the "Kind" found under "General".
For further information regarding embedded images, please refer to the iBookstore Asset Guide, which is available for download in the Deliver Your Content module in iTunes Connect.
And they INCLUDED THE TRANSPORTER LOG (!), the log generated by iTunes Producer as it tries to upload a book. We were able to search for the Validation Error # within the log and find out which image Producer was trying to upload when it encountered an error. Turns out the problem was a corrupted screenshot jpeg.
Grateful!

IDVD create disk image larger than DVD-R capacity

Here's the background:
- I made an iMovie 6 in 16:9 NTSC that is 1:32:00:06 long. I put that into iDVD 6, use the 5.0 Theme called "Wedding White", no slideshow, just a few photos and one 128k audio AAC file for menu music. Motion menu right now is about 5min45sec, but I can change that no problem.
- In iDVD 6's "Project info", left hand column shows "NTSC", "Widescreen (16:9)", "Best Quality", "Single-Layer (SL) - 4.2GB"; all correct.
Right hand column - Project Duration is 97:47min, Motion Menus is 5:46 of 7:30, Tracks 1 of 99, Menus 3 of 99; all green.
"DVD Capacity" was shown as ~3.3GB before the burning.
Here's the problem:
- When I first burned directly onto a single-layer DVD-R, an error will come on during burning or multiplexing near the end. Disc will eject, and the disc IS PLAYABLE on all DVD players. Only problem is that the movie will end (or says "Disc scratched or dirty", then crashes DVD Player on my Mac) at around 1:30:50; about 1min 11sec short. iDVD will also hang, and need to be forced quit.
- If I check that finished DVD-R with Disk Utility, it'll show:
--Capacity 4.4GB (4,706,074,624)
--Used 4.4GB (4,739,385,344)
- Same results with two decent media, a Sony 16x and a Ritex G05 8x.
- After reading a lot of posts in this discussion board, I tried two things:
1. Clean up my primary HD, which was down to <10GB free. I realized that I need double the disk space to properly burn. Now, it's at around 30GB free.
2. Instead of direct burn, I saved it as Disc Image. Results:
-- Video_TS file totally fine when played with DVD Player.
-- Disc Utility shows: Capacity 4,739,923,968 Bytes, Used 4,739,385,344 Bytes
But when I tried to burn that image onto a disc in Disk Utility, it says the media doesn't have enough room.
3. I went back to iDVD 6's "Project Info", and the "DVD Capacity" bar is now filled, yellow and says "4.2GB of 4.2GB".
[I actually tried earlier with a slightly different version with longer motion menus, and a slightly longer movie. And the DVD it tried to burn is even larger, at 4,847,159,296 Bytes. Similar results, but that DVD will end about 4 minutes short. But I didn't write down all the iDVD 6 details that time.]
SOOOOOO....
It seems to me that iDVD 6 is miscalculating its rendering or compression ratio, and is creating a final disc image larger than the capacity of a single-layer DVD-R, even though all parameters are set and displayed correctly.
For me, I'll cut down on the motion menu duration to see if that will help, as I'm right now JUST BARELY over the capacity.
Because of the early audio problem with iMovie/iDVD 6, this is the my first "finished" iDVD 6 product. Before, I have had no problem with movies that are close to the 120-minute limit, though this is the first time I use a 5.0 Theme with motion menus.
So, any ideas, any comments? Please post. Also, what else should I do besides posting here to let Apple and other users know of this problem? Thanks!
G4 Gigabit Ethernet Dual 1.6GHz Mac OS X (10.4.5) Pioneer DVR-110D, 1.12G RAM
G4 Gigabit Ethernet Dual 1.6GHz Mac OS X (10.4.5) Pioneer DVR-110D, 1.12G RAM

An update:
I cut down the loop duration of the motion menus, from 5:46 to 2:50. The resulting disc image is down to 4.25GB (4,563,716,096 bytes) and will fit onto a single-layer DVD-R.
So, I finally made my first successful DVD using iDVD 6. Still don't know why this has been such an adventure compared to earlier iLife versions.

ERROR ITMS-9000 "File given does not match type JPEG....

I'm trying to upload our iBook. I first did an export outside of publish, then did publish and reloaded everything under the .itmsp file publish created. About 10 minutes into the upload, I received a message that read:
1 Apple's web service operation was not successful.
2 Unable to authenticate the package ISBN#...:itmsp
3: ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@387eb9b2[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
4 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@6bad662[userString=Thi s file does not start with a start of image marker.] at Book (MZitmspBookPackage)
5 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@450fcee3[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
6 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@69c736ea[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
7 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@15e672e7[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
8 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@4c812a6ec[userString=T his file does not start with a start of image marker.] at Book (MZitmspBookPackage)
9ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@54180fd6[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
Any suggestions would be greatly appreciated.

I had done screen shots on the iPad and then emailed them to my Mac. I then worked to cut the black bar off the top, but some how Photoshop wasn't saving them correctly. I couldn't even reopen them in PS. So, I downloaded them again, went back in, saved them as .jpegs and then reuploaded. That solved it. It was quite bizarre.
Now trying to get the description listing right in the iBookstore.
I wrote the piece out, I thought in TextEdit. Then pasted it into the box in iTunesProducer. When I was getting the error message above, it also was saying that there's a 4,000-character limit. So, I copied it into Pages and did a character count and saw 3,887. I still had to cut about 500 chactacters out. Support responded and said I was still very close to the limit, so I don't know what it was they were counting. My Pages counter said it was close to 3,300....
My problem now is that they have bullet points on lines with no text now. They've fixed it from how it was first diplaying. So, I'm trying to get that cleaned up. It's their fault, but it looks like me, the publisher, is the one who is clueless......
Here's the link to our iBook!
http://itunes.apple.com/us/book/2012-science-prophecy-ancient/id555557425?mt=11

ERROR ITMS-9000: "This bundle is invalid. The value for key CFBundleVersion...

Hi
I've tried to submit to the AppStore my new revision V27 (1.0.5) instead of V28 (1.0.2) for Ipad 1 compatibility but i get this error :
ERROR ITMS-9000: "This bundle is invalid. The value for key CFBundleVersion [3.2.4.6.88575] in the Info.plist file must contain a higher version than that of the previously uploaded version [3.3.1.3.8
How could i change the CFBundleVersion ????
Thanks

DPS gold support can help you. Please login to your DPS dashboard https://digitalpublishing.acrobat.com/SignIn.html and you'll find the contact information on the bottom of the page

ERROR ITMS-9000: "META-INF/container.xml must contain one and only one root file reference."

Hi all,
After correcting a table-of-contents error in my .epub file, I am unable to upload it via iTunes Producer. It lists this error message:
ERROR ITMS-9000: "META-INF/container.xml in 9780615431727.epub must contain one and only one root file reference." at Book (MZItmspBookPackage)
The file has been verified and only has one root file reference in the container.xml file.
Has anyone been able to find a solution to this problem?
Thanks!

Hello Forum Users…
For those of you who have run into the upload roadblock, getting an error message similar to this:
Package Summary:
1 package(s) were not uploaded because they had problems:
          /Users/slm/Desktop/MUSIC to PICTURE for IBOOK/2012 MTP for iTUNES Bookstore/9780615600918.itmsp - Error Messages:
                    Apple's web service operation was not successful
                    Unable to authenticate the package: 9780615600918.itmsp
                    ERROR ITMS-9000: "OPS/ibooks.ncx(5): 'p50': fragment identifier is not defined in 'OPS/content9.xhtml'" at Book (MZItmspBookPackage)
Following is a "specific" fix, but the idea of the fix will help you with your specifics too.
I tried for 17 days to upload a book that looked and worked perfectly in iPAD via Preview.
After many discussions with Apple, who to their credit stayed with me over 2-3 days, I decided to play a hunch.
I went into a duplicated copy of the book and on every page, (because the error message was not telling the whole story), looked for what InDesign would call "Overset Text."
Now... the "flaw" in iBOOK Author (hint) is that it won't advise you of this "overset text" as does InDesign.
And to compound the matter, the exported ePUB document WORKS in iPAD Preview.
See Screenshots from InDesign:
Okay... Couldn't add it but it is a Warning Box that says there is overset text. (Characters which exceed the text box.)
Nevertheless, I played this hunch, and sure enough found a few boxes with the + in them. In other words I clicked on EVERY text holder and every text block in the entire document.
Where I found + signs, I simply deleted some carriage returns from the iBOOK file... (please note… carriage returns and literally empty spaces that caused the overset text) and then erased all previous copies of the Music to Picture Book on my hard drive, iTUNES and iPAD.
The result? A "text-book" upload with no snags! As my Son would say… "Victory!"
So, first make sure that you are using only PNGs, Jpegs and Movie files to iBook Specs. Then... make sure there are no overset text boxes, which you must do manually.
Enjoy & Godspeed!
Steve
Stephen Melillo, Composer
STORMWORKS®
209 Spinnaker Run
Smithfield, VA 23430-5623
USA
v/f 757-356-1928
stormworld.com
“History is a vast early warning system.” Norman Cousins, editor and author (1915-1990)
"This will be our reply to violence: to make music more intensely, more beautifully, more devotedly than ever before." Leonard Bernstein
“If you have a chance to help someone, and you don’t, you are wasting your time on this earth.” Roberto Clemente

Error itms-9000: files not listed in the opf manifest .ibooks:/OPS/assets/widgets/???????????????.dae

I try to publish my book create with ibooks author( with publish button) and in delivery(using itunes producer) process a itms-9000 errror cancel the whole thing. To be accurate a big list of itms-9000 errors which contains the message:
ERROR ITMS-9000: (name of my file).ibooks: the book asset contains files not listed in the OPF manifest: (name of my file).ibooks:/OPS/assets/widgets/?????????-1/???????.c3d or dae or jpg.
Does anyone had the same problem or can anyone help me to fix this issue???. thank you.

Hello Fellow iBook Authors!
Today I received the same error that you all have been discussing. I tried selecting the DRM
and this did not work for me, though I'm glad it did for some. Here's what I did as a work-around. . .
Since iBooks Author did not have a problem with Videos, I simply used one of my video programs, ScreenFlow to turn the audio into a video file m4v. I added an image and extended the length or timing of the image to span the length of the audio file. Then exported as an .mov. I then opened QuickTime and opened the file and exported the file to iTunes.
You can use iMovie, Camtasia or any other progam that will allow you to export the audio as a movie file. Does this make sense? I hope this helps, at least in the short-term.
Michael Williams

ERROR ITMS-9000 for AIR app

I am getting this error when compiling an IPA with Flash CC 2014, AIR version 15.0:
"ERROR ITMS-9000: "This bundle is invalid. The value for key CFBundleShortVersionString [1.0] in the Info.plist file must contain a higher version than that of the previously approved version [1.5]."
Funny; this is an upgrade to an existing app. The current version on the app store is 1.1. The version I am submitting to Apple is 2.0. So, I really can't understand what this error is about.
Any thoughts would be greatly appreciated!

for install on devices, you need to use a distribution cert. and a distribution provisioning profile for adhoc. When ready for AppStore you can use same distribution cert. but distribution provision profile for appstore. i completely use Windows PC for my entire process and use testflight to distribute to my testers. I'm not sure how the process is for simulator on the Mac is. I just the use mac to create my certs and profiles and then application loader.
When you tried upload to testflight did u use a distribution cert (p12) and an adhoc distibution provisioning profile. Also are the devices you are sending to are also registered to that profile.
Also ive been doing this for 3 years now but consider myself a newbie still cuz I'm self taught and still learning and my ways of doing things in an unorthodox way but on average I have about 10 uploads of updates or new apps to the AppStore a year and haven't had an app rejected. These forms will be your best resource of info with users like @colin.

Error ITMS-9000

Hey guys,
just tried to update an existing (non DPS-)App with a new version from DPS.
When i try to upload the package i'll get following message:
Apple's web service operation was not successful
Unable to authenticate the package: 735986870.itmsp
ERROR ITMS-9000: "This bundle is invalid. The value for key CFBundleVersion [3.4.5.8.92847] in the Info.plist file must contain a higher version than that of the previously uploaded version [14.9]." at SoftwareAssets/SoftwareAsset (MZItmspSoftwareAssetPackage)
ERROR ITMS-9000: "This bundle is invalid. The value for key CFBundleShortVersionString [1.0.7] in the Info.plist file must contain a higher version than that of the previously uploaded version [14.9]." at SoftwareAssets/SoftwareAsset (MZItmspSoftwareAssetPackage)
As you can see, the previous version was 14.9 and the new DPS-version should be 14.9.1.
I often read the answer, that i can ignore the ERROR-ITMS-9000 messages, but i can't upload the package ... so i can't ignore it.
Can someone help me?
Thanks a lot
Chris
//edit
Application Loader v2.9
DPS APP Builder v2.9.0
Mac OS X 10.9.2

Contact technical support. Someone from Adobe needs to manually change your version number in cases like this.

ERROR ITMS-9000: duplicate id: p1" at Book (MZItmspBookPackage)

hello help me please.. when i try to deliver my ebook on iBookstore i receive an error message :
ERROR ITMS-9000: "could not parse OPS/content6.xhtml: duplicate id: p1" at Book (MZItmspBookPackage)
please hel me.. i don't know where to find the mistake...
hellppppppppppp

I tried to verify some duplication.. for example i noticed more than 2 white pages.. and i eliminated them.. but the problem with this error is still there.. and i looked for some graph duplicate but nothing.... double pag.. idem.. i don't know .. what cani do disaster i cannot publish it (((

ERROR ITMS-9000: "Images larger than 2000000 pixels are not allowed in books

Similar Messages

Maybe you are looking for