Error Job REFRESH_ADMIN_DATA_FROM_SUPPORT - Business Partner error
Hello gurus,
System: Solution Manager 7.0 Ehp1 SPS22 (win 2008 + SQL Server 2005)
The problem is... I've been setting up the service desk for VAR option. We, our company, are VAR and the main goal for this configuration is link our own solution manager with our customers in order that they can send some messages to us asking for help. This type of service as you, is the Service Desk for VAR which runs on solution manager system.
So in this point, we are in phase of configuration of customer numbers and system numbers of all systems that customers have in your landscape.
We´re faccing with a problem about JOB - REFRESH_ADMIN_DATA_FROM_SUPPORT - the job that collects information from SAP Marketplace of customers. And this job log have some error, namely we couldn´t create a Business Partner which are necessary further for maintenance business partner (tcode BP) and for IBASE generate!
As you see in following image we have that error after that job runs:
http://img263.imageshack.us/img263/3233/businesspartner.jpg
09.04.2010 22:01:01 Business partner for customer number 813324 could not be created AI_SC_EN 137
For your information, the customer number for our customer is 813324 and our customer number is 891916!
I already check some view/tables, such the tables V_AIINSNRS ; V_AISAPCUSTNOS and also the tcode AISUSER, and they seems to me well.
Can you help me how can I solve that error.. on job!???
Best regards,
João Dimas - Portugal
Hello Fabricius Zatti,
Thank you for your answer, but that isn´t the solution for this problem. I already update that note 1023598...
The other note 1350853 is not for my release, the correction of this note is delivered in Support Package SAPKITL431... my system has the last Suport Package Stack which is 22!! (SAPKITL432) So the correction of that note is already suported in system!
Next I´ll show you what I have in tables v_aisapcustnos ; v_aiinsnrs:
http://img97.imageshack.us/img97/8554/vaisapcustnos.jpg
http://img97.imageshack.us/img97/272/vaiinsnrs.jpg
And the transaction aisuser:
http://img97.imageshack.us/img97/8662/aisuser.jpg
In that tables and transaction are some data that is related and relevant for that JOB - REFRESH_ADMIN_DATA_FROM_SUPPORT
Someone help me please.
Best regards,
João Dimas - Portugal
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Category ABAP Programming Error
Runtime Errors SAPSQL_ARRAY_INSERT_DUPREC
Except. CX_SY_OPEN_SQL_DB
ABAP Program SAPLCOM_PARTNER_DU
Application Component CRM-BF-PD
Date and Time 20.08.2014 11:15:25
Line SourceCde
41 * data definitions
42 DATA: BEGIN OF ls_attribute_record_to_use,
43 partner_guid TYPE crmt_partner_guid,
44 values TYPE text255. "has to be as long as the longest
45 "attribute structure
46 DATA: END OF ls_attribute_record_to_use.
47
48 DATA: lt_attribute_records_to_use LIKE SORTED TABLE OF
49 ls_attribute_record_to_use WITH UNIQUE KEY partner_guid,
50
51 lv_tablename TYPE tabname,
52 ls_attribute_record TYPE crmt_partner_attr_du,
53 lv_name TYPE char64.
54
55 FIELD-SYMBOLS: <values> TYPE ANY,
56 <address> TYPE crmt_partner_address,
57 <fs_insert_record> TYPE crmd_partner,
58 <fs_addr_ref_data> TYPE crmt_partner_address_reference.
59
60 FIELD-SYMBOLS: <wa_to_proceed> TYPE ANY,
61 <table_to_proceed> TYPE ANY TABLE.
62
63 DATA: wa_to_proceed TYPE REF TO data.
64 DATA: lt_wa_table TYPE REF TO data.
65
66 *** MAINTAIN PARTNER RECORDS *******************************************
67
68 *** records to insert
69 IF NOT it_partner_records_to_insert IS INITIAL.
70
>>>>> INSERT crmd_partner FROM TABLE it_partner_records_to_insert.
72 IF sy-subrc NE 0.
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74 ENDIF.
75
76 ENDIF.
77
78 *** records to delete
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80 DELETE crmd_partner FROM TABLE it_partner_records_to_delete.
81 IF sy-subrc NE 0.
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Edited by: Ramachandran Jayaraman on Jun 9, 2008 3:18 PM -
Error message "No business partner could be created for vendor ..."
Dear experts,
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Category
ABAP Programming Error
Runtime Errors
CALL_FUNCTION_OPEN_ERROR
ABAP Program
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CONV= "
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Component............ "NI (network interface)"
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Version.............. 40
Error code........... "-10"
Error text........... "partner 'knacks06:sapgw01' not reached"
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Module............... "nixxi.cpp"
Line................. 3286
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Error number..... 10060
Error text....... "WSAETIMEDOUT: Connection timed out"
Check the host name and service that define the remote program. Are
these parameters correct? You can use the "ping" command to check
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application server, check whether it is running and whether the local
gateway of this server is listening for the specified service. If the
service is sapgw<nn>, the remote server must run with SAPSYSTEM number
<nn>.
Trigger Location of Runtime Error
Program CL_RPM_FES_BUFFER_MANAGEMENT==CP
Include CL_RPM_FES_BUFFER_MANAGEMENT==CM00J
Row 2
Module type (METHOD)
Module Name CHANGES_BY_ORG
Source Code Extract
Line SourceCde
1 METHOD changes_by_org.
>>>>> CALL FUNCTION 'RPM_FES_RECALCULATE_BY_ORG' STARTING NEW TASK 'RPM_FES_RECALCULATE_BY_ORG'
3 EXPORTING
4 old_image = old_image
5 new_image = new_image
6 plog_tab = plog_tab
7 tb_plog_tab = tb_plog_tab
8 * IMPORTING
9 * ET_MSG =
10 * EV_RC =
11 .
12
13 ENDMETHOD.
Active Calls/Events
No. Ty. Program Include Line
Name
13 METHOD CL_RPM_FES_BUFFER_MANAGEMENT==CP CL_RPM_FES_BUFFER_MANAGEMENT==CM00J 2
CL_RPM_FES_BUFFER_MANAGEMENT=>CHANGES_BY_ORG
12 METHOD CL_IM_RPM_FES_ORG_CHANGES=====CP CL_IM_RPM_FES_ORG_CHANGES=====CM004 4
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11 METHOD CL_EX_HRBAS00INFTY============CP CL_EX_HRBAS00INFTY============CM004 35
CL_EX_HRBAS00INFTY=>IF_EX_HRBAS00INFTY~IN_UPDATE
10 FORM SAPLRHAP LRHAPF1R 110
UPDATE_DATABASE
9 FUNCTION SAPLRHAP LRHAPU08 19
RH_BASE_UPDATE_DB_DIALOG
8 FORM SAPLRHAP LRHAPF30 248
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HR_DATA_SAVE
5 FORM SAPMSSY0 SAPMSSY0 504
%_PROCESS_P_O_C
4 FORM SAPMSSY0 SAPMSSY0 249
%_COMMIT
3 FORM SAPMF02D MF02DFS0 511
SCHLUSS_BEARBEITUNG
2 FORM
SAPMF02D
MF02DFO0
2335
OKCODE_BEARBEITEN
1 MODULE (PAI) SAPMF02D
MF02DI00
5632
OKCODE_BEARBEITEN
Regards,
BV PATILHi,
It would make more sense to speak to a technical resource who is familiar with your system. Based on the error, it looks like you have connection issues in your landscape - I'm assuming you have CRM & ERP systems communicating and it looks like there is a problem with their connectivity. Best get some basis resource to help you out.
cheers,
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