Error joining airport to network

Hi,
I have a wireless nortel solution set up in our school. We run power over ethernet base unit 2330a access points running back to 5520 POE switch. That runs back to a 2380 security switch. We have the latest firmware.
All our dell xp systems connect with no problem using WPA secured SSID. We also can connect with an open SSID.
All of our macbook's do not. They sometimes do connect, but 90% of the time will not. When i try and select it gives me an error that there was an error joining airport to network "WPCSD"
I have tried everything. This even happens when the system is brand new right out of the box. It happens in 10.4.8 all the way through 10.4.10 with all updates.
Strange, but when i go into xp on our duel boot macs, (same system) there are no problems.
I spoke to apple support, they were not much help, claiming it must be Nortel's problem.
I tried to find an external usb network adapter. I figured if i can connect with that then it must be the airport extreme. I had no luck, all seemed to be made for xp.
Is anyone out there rinning on a nortel wireless solution?
Has anyone had any issues with their macbooks and wireless.
I need out 100 new systems to connect.
THANKS!

Yes hard wired i have no issues. I have tried the wireless with both DHCP and with static ip. Sharing seems to work. I can connect to another mac.
I have searched Nortel and googled. No luck. We are dealing with thier support. The feel if the xp systems can connect, then the system is fine.
Apple claims that if i can connect to other networks (ie home linksys) then the problem is nortel. see where this is going.
However that does not help me out. The nortel is a very expensive wireless solution, as you can expect. So its not like we can just get rid of it and buy a non-managed solution.
even if we bought external card for the macs that would be a solution, but it does not seem like these are even made.
i was just posting to see if anyone else is using a managed wireless solution like nortel's?
thanks

Similar Messages

  • Express - there was an error joining the apple network!

    I have an Imac g5 that did not come with an airport expreme card, so I just bought one and installed it.
    I'm also trying to set up a new airport express as my main base station for internet and stereo use. I have a green light on my base station, but every time I try to use the Airport Setup Assistant, I get the error message, "there was an error joining the apple network". My computer recognizes that there is a new network and asks me if I want to join it, but when I try to, I get that error message. I pulled out the extreme card and reinstalled it. I moved the AX right next to my computer . . . still nothing. I spent a half hour on the phone with Apple support, and he concluded that the AX was defective. I exchanged it, and am still having the same problem. HELP PlEASE!
    My OS is 10.3.9
    Imac G5   Mac OS X (10.3.9)  

    I checked for the IP address, and I'm not pulling one
    up.
    That's the problem. Even with no base stations available you should eventually within a few minutes get a self-assigned IP of 169.x.x.x!
    http://docs.info.apple.com/article.html?artnum=106659
    Maybe you could manually configure an IP but that doesn't answer what's wrong. How about a simple test - create a new Location in Network System Preferences and see if that helps. If it doesn't then maybe a re-install of Airport or System software would help. If the Airport shows up as an available network port then the card is probably OK.

  • Problems joining AirPort Extreme network from 10.3

    I need to bring an old iMac back into our family network. I erased the HD and installed 10.3. The airport card in the iMac sees our network and knows the password (I also reset the base station tonight so I know the password is correct and works with 2 laptops in the house.). However, each time I enter the password for the AirPort network, I get, "There was an error joining the selected AirPort network." Does this have anything to do with the type of password (WEP, etc?). When the iMac requests the password for joining the network, it simply requests, "Password."
    Thanks!

    If you temporarily set the security on your main router to "none", can the iMac connect that way?
    If yes, what base station are you using?

  • Error joining selected wireless network

    the airport extreme was working fine for a couple of years until few days ago. i have not been using it since then because i can't, for some reasons.
    i tried hard resetting it (the little button at the back of the airport extreme) and re-install the software (from the CD)
    keep getting this message that "an error occurred joining the selected network"
    please help as i'm getting frustrated..
    and oh, i have updated all the required updates.
    /Users/oliviajap/Desktop/Picture 1.jpg
    /Users/oliviajap/Desktop/Picture 2.jpg
    now, it won't even show a picture of my airport extreme..
    please please help.. thanks

    Thank you very much for your help.
    Thanks to your advice I was able to get contact with and seemingly successful initiate the AirPort Extreme again. It seems the connection of the ethernet cable made the difference. But the Airport does not yet function properly. When I unplug the ethernet cable I cannot connect to the internet. When I select my network in the menu bar, the Airport sign "radiates" for some seconds, but no connection is made.
    Any suggestion how to solve this is much welcome.

  • IPhone 5 unable to join airport extreme network, help!!!

    I just bought an airpot extreme a week ago. After I configured it, my macbook pro can connect the wi-fi flawlessly. However, my iphone 5 was unable to join the airport extreme network. It sees the network, just can't join it. It doesn't say unable to join, I choose my network on my iphone, it shows it is trying to join, and never successfully joined. I've been trying miliion's way to fix this problem. I reset my iphone completely, reset my airport extreme, and reset the model, still never worked. Any idea?

    Was one of the million ways that you tried.....changing the name of the wireless network on the AirPort Extreme and also changing the wireless network password?
    If not.....
    Keep the wireless network name simple
    Use only letters and numbers.....no special characters (like an apostrophe or asterisk, etc)
    Limit of 20 characters or less in the name....8-10 would be ideal.
    No blank spaces
    Same rules for the wireless network password
    If that does not work, I can only conclude that the operating system on the iPhone has become corrupted....and this is an iPhone problem....not an AirPort Extreme problem.
    Best to post in the iPhone support area to let the experts over there have a crack at things....but in general you will need to reset the iPhone back to its original default settings, then restore it again from your backup. If that does not work, the iPhone needs to be replaced.
    Using iPhone

  • Emac G4 problems with joining Airport Extreme network

    I have an Airport Extreme network with two Airport Express base stations. The Airport Extreme is connected to the internet via ethernet/cable modem. The imac and the base stations work fine and I have no problem with my internet access on the imac, but I can't get internet access via the emac. It appears that the emac is connected to the network, but I get an error message ("Can't find server") when I try to access the internet. What have I done wrong?
    imac G5 isight   Mac OS X (10.4.4)   Other computer: emac G4, operating system 10.3.9

    Is the eMac connected wirelessly to the network?
    It may be a DNS issue, see KB 106798, Mac OS: Troubleshooting "A connection failure has occurred", "The specified server could not be found" or Similar Messages.

  • New to wireless Cant get airport express to join airport extreme network

    So... I just got this MBP yesterday along with airport extreme and airport express. I got the base station set up i just cant get the express to connect for the life of me... help anybody? Everything is in range i know that for a fact. I just cant get it configured and i already looked on the airport express support page and followed the instructions and i still can't get it. :-/

    Factory reset your Airport Express (AX).
    Resetting AirPort Express
    http://docs.info.apple.com/article.html?artnum=108044
    Connect to the Airport Extreme Network
    Use the Airport Assistant to configure a new base station and configure the AX to join an existing wireless network (either use client mode, only extend your network if you need to do so).
    iFelix

  • Error Joining Airport Network

    My new Mac will not go online at home - although it will join other networks elsewhere.
    There are 3 other Macs online at home and when I set up my new mac I transferred all the settings over so surely they should be the same and therefore able to access the internet?
    Have even removed all passwords. Can anyone help?
    2.33 GHz Intel Core Duo 2   Mac OS X (10.4.9)  

    What I do is create a new Network Location called "All Off" in which all network interfaces are disabled. This essentially "reboots" the network connection from the Mac end.
    I also prefer a dedicated "WiFi" location to eliminate the possibility of another interface complicating connecting. This location has only the Airport card enabled.
    I suggest you set it to the "All Off" location, then powercycle your WiFi router, meaning reboot it. When it is up and connected, turn on your Mac's network WiFi. When mine refuses to connect that always works.

  • Can't get Netgear wg602 v3 to join Airport Express network in client mode

    Hello,
    I have been happily using my Airport Express as a base station, but now I need to extend the range to a downstairs area, and I would like to do it with point-to-point bridging so that the AE is the base, and the bridge receives the wireless signal and shares it over ethernet to a switch downstairs.
    I have (stupidly) purchased a Netgear wg602 v3 expecting that it would be able to be the client that could pick up and then share the AE's signal over ethernet, but I absolutely cannot get it to join the network and bridge the signal from the AE.
    I have brand new firmware on both APs, and I have set them up so that they both have the same SSIDs and passwords, and the Netgear has the AE's MAC entered in it's point-to-point bridging section, and the AE has the Netgear's MAC in its WDS section.
    Can anyone give me a hand getting this working?
    Thank you very much,
    Halle
    Powerbook G4   Mac OS X (10.4.7)   Airport Express, Netgear wg602 v3

    Hi iFelix,
    Thanks for your reply.
    Last night after quite a bit of effort I actually got it to work without security.
    The settings are to create a uniquely-named point-to-point bridging network with the Netgear, referencing the AE's MAC, and tell the AE to use the Netgear's MAC at its uniquely-named network as a remote station via the WDS tab in Airport Admin utility. Auto-configure remote base station will fail, but the AE will be able to join the insecure Netgear box to its network and the Netgear will subsequently relay requests received over its ethernet port directly to the AE.
    My question now is whether there is any way to do this with a modicum of security. I guess there's nothing to do but experiment.
    Powerbook G4 Mac OS X (10.4.7)

  • IOS devices won't automatically join Airport Express network

    I'm at a friends place in New Zealand at the moment. I originally set up their network for them so know all about it. It's very simple. ISP router with wireless turned off. Ethernet cable into an Airport Extreme. That's it. The Airport Extreme is serving all the wireless traffic. They are a Mac only household.
    I can get MacBooks to automatically connect when they come in and out of the house or turn wifi off and on but can not get this to work for iOS devices. If I go and manually join to the wireless network it happily joins without asking for a password but it will not auto join. When a device that was previously connected to the network comes back within range it refuses to automatically connect even if it's right next to the Airport. Even after I do join an iOS device to the network if the phone sleeps or autolocks it immediately loses connection again and won't auto join.
    I've tried restarting everything including the iOS devices, Airport Extreme and ISP router. Everything is on the latest versions. iOS 8.0.2 for the iOS devices and the Airport Extreme is on 7.6.4. There's nothing else to restart. Any clues anyone?

    Can Anyone help? Apple?

  • Error joining a working network

    In the past week I am getting errors when trying to connect to a WiFi network that previously worked well. The computer sees the WiFi router - it's a 3com ADSL modem with wireless router, and appears fine under the airport icon in the menu bar - but when I try to connect to it, it tells me there was an error connecting. Other people are connecting to the network without problems, and my laptop used to connect to this and other networks. It works fine when connected through an ethernet cable. I've checked the wifi settings on the router, turned off any encryption (I'm in the middle of nowhere in Turkey so security isn't an issue), but nothing seems to help. Is there a way to test my airport card and see whether it's a hardware issue that has suddenly occurred? Or other methods of troubleshooting the airport connection? I do not have the option of taking the computer in for service as there are no Apple service centers nearby. Any help or suggestions gratefully appreciated.

    Tried having your IT department reset the wireless access point?

  • Error when attempting to join Airport Network

    My iMac G4 17" flat panel has been unable to connect to my wireless Linksys router.
    I recently did a software update which I hadn't done in some time, plus we finally got around to adding a WEP password as Comcast was telling me that's why we kept getting booted off the internet. Anyway, my iBook and two other PC notebooks can connect without a problem, but I can't get the iMac to join.
    Sometimes it won't even find the base station. I don't understand why I get four bars on my iBook sitting right next to the iMac which can't even find the Linksys or the Airport Express I have 30 feet away connected to my stereo and printer. Is the antenna in the iMac that much differen than my first generation dual USB ibook?

    I actually have this same problem, but with a pre-iSight iMac G5 17" 1.8ghz. In OS 10.3.9, there were no problems. After updating to Tiger, airport connection has been sporadic at best. VERY rarely, I can get a connection, but it's always weak and usually doesn't work, even if it says it's connected.
    Usually, I try to connect and I get 'There was an error joining the __________ network.' And it prompts me to press 'ok' or 'try again'. Trying again does nothing.
    I've gone through a lot trying to get this to work - and I currently am on 10.4.3 with the latest security update. I have 4 other computers in the house (3 different macs and a PC laptop) all of which are connecting fine. Any ideas on this? Any other information I should tell you?
    Thanks,
    Gabe

  • There was an error joining...

    I'm sure this has been posted here a hundred times already, but I couldn't locate a thread, so here goes...
    I tried to install a WEP password on my ZyXEL P-330W wireless router the other day and the thing crashed. Now it shows up on my Airport selection menu as "802.11g-SSID" instead of "ZyXEL". I tried resetting it but no luck. It will no longer connect to the internet.
    So... I assumed it was fried and went out and bought a Belkin wireless router (part #F5D7230-4). I used their Install Wizard to get things going but the program crashed everytime I started it up. Not too impressive right out of the box! I called customer service and reached someone in India or Outer Mongolia apparently who couldn't understand English. So, I gave up on that idea and instead used my Windoze PC to set up the router and then set a WEP password.
    Now I can access the Belkin wirelessly with the PC but when I try to connect with any of my Macs (Intel) I get a message saying "There was an error joining the Aiport network XXXX" or something to that effect. I have very faithfully entered the WEP password each time. Of course the error message doesn't tell me if the error is in my password or what, so I have nowhere to go at this point.
    Any suggestions?
    mini 1.66Ghz, MacBook 2Ghz   Mac OS X (10.4.10)   Mac addict since 1986

    on the mac, try entering your WEP password with a dollar $ sign at the beginning of the password.
    Can you connect properly if you have WEP turned off?
    Have you cleared out Keychain Access (use the KeychainFirstAid )
    Have you repaired permissions (in disk Utlity)

  • Error joining the selected airport network?

    I'm trying to connect to my linksys wireless using WPA with a powerbook but no luck. My password which I know is correct (it's working on another G4 and my wife's Gateway. I get the following message when selected my network. "There was an error joining the selected airport network". I can connect via a neighbor's unprotected network, so airport is working. Other times I've tried it says password is incorrect.

    Wi-Fi Protected Access networks normally require a plain-text password or passphrase. But in rare cases you may have to enter a string of 64 delightful hexadecimal characters.
    The HEX password is derived from the plaintext password therefore you shouldn't need to create anything new. Check the linksys router for the HEX version of your plaintext password.
    The AirPort interface doesn't welcome this wonderful practice by default (imagine that), but it's buried in there for when you need it. Just hold down the Option key while choosing your network from the AirPort menu, then you'll be set to enter all 64 of those easy-to-remember characters.
    iFelix

  • Error joining the airport network "..."

    On Thursday I updated my software (including, I think, a security update) immediately after restarting, my wireless connection stopped working and I got the error message "error joining the airport network...". After several hours on the phone to apple it worked for about five minutes and several more hours on phone to apple later it is still not working and they have told me to take it to be repaired suggesting its the airport card. I am reluctant to accept this, finding the coincidence of it stopping working immediately after the update too much to believe.
    I have deleted the keychain things, deleted a plist folder, taken off the security on the network, started and restarted everything millions of times (including doing a 'safe' restart)
    I have the router configured manually to 192.168.0.2 and 192.168.0.1
    Does anyone have any other ideas about what I can do to get back on wireless?
    Very grateful for idiot proof type answers!

    I AM SUFFERING A SIMILAR PROBLEM ! and this website is driving me mad, i cant even find the "make a new post" link, so i am writing my problem in here !
    A few months ago i bought Airport Extreme card for my desktop mac... I use it to pick up a wireless network, only, the last few weeks, it cant seem to find this network, even when my friends laptop is right next to it, and picking up the wireless !
    It doesnt seem strong enough to detect it...
    It is airport extreme 3.4 , and yes, i have mac OS X 10.3.5
    Whats going on ?? I need internet !
    Thanks

Maybe you are looking for