Error: Journal for Outgoing Payment in 2005A SP01 PL10

Hello all,
Our customer creates Outgoing Payment for A/P Invoice in FC, and the document is successfully created (added).
They check the Account Balance from Business Partner Master Data, and the JE for the payment is created. When they click on the yellow arrow on the left of Origin No., the system replies "No matching record found. Outgoing Payment (OVPM) (ODBC 2028) [Message 131-183]".
Well, they then try to view the last journal created in Journal Entry, but there is no journal with the same number listed in Journal Entry. Afterward, they try to create a new Journal Entry, a new Goods Issue, a new Outgoing Payment, or any new transaction with journals; but all failed with the message: "This entry already exists in the following tables " (JDT1) (ODBC -2035) [Message 131-183]. Well, anyone can help?
Thanks,
Alvin

Dear Alvin,
Please log a message with SAP Business One support immediately providing the details and screenshot.
This seems to be missing header issue.
regards
Preety Goel
SAP Business One Forums Team

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Edited by: JohnSmith@B1 on Sep 9, 2011 4:49 PM

John......
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Read Below line
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I kindly ask for a hint.
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Error: Journal for Outgoing Payment in 2005A SP01 PL10

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