Error KE 386 in accrual postings

Hello,
After creating an acrrual in FBS1 transaction, I try to reverse it in F.81 transaction and it appears an error mesaage because the customer in the accrual is not the same that the customer in the profitability segment ( the error is KE386).
I am not able to change the customer in the document nor the customer in the profit segment
How could I solve it?
Thanks a lot

It is not possible to reverse (F.81) or delete (FB08) the document because it says that the customer in the doc and in the profit segment are not the same

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