Error launching Help in CS4

Just installed CS4 for the very first time as a new Photoshop user. Took the advice to do a standard install. Tried to run the Help functions and got the message "There was an error launching the Adobe Help functions.... may have to reinstall the application and the Help component "
Surely this cannot be right - using the standard install is for newcomers,who need to use the Help - right ? - Do I really have to de-activate/uninstall and do a CUSTOM install ?
Thanks

You are not alone, not that it's any consolation.
What language did you install?

Similar Messages

ERROR Launching - After Effects CS4

Hello all.
This is my colleague getting her new MacPro, Snow Leopard installed
- We updated everything OS
- Installed and updated everything Adobe CS4 suite of production premium software
- Even reset preferences by pressing CommandShiftOption keys while launching AE CS$
Still getting errors of launching its own internal plug-ins, not external. When trying to open a pre-CS4, CS3 project
Anybody any insight to this?
Thanks and cheers

There could be two reasons for this.
1. You're using a trial version. Support for video formats that relies on codecs provided by third parties (all MPEG flavors, including AVCHD and HDV) is not available in the trial.
2. If it's not a trial version, it could be the following issue: If you downloaded the After Effects 9.0 trial, then updated to After Effects 9.0.1, and then activated the application with a serial number after purchasing a license (all in exactly that order), then the After Effects 9.0.2 update will fail to update your third-party content, like the Cycore (CC) effect plug-ins. It appears that uninstalling the third-party content and then restarting the application will cause the updated third-party content to be installed correctly. On windows you'll have an entry in Control Panels/Programs and Features. On the mac, it will be in /Application/Utilities/Adobe Installer.

"There was an Error Launching the Adobe Help Application" in PhotoShop

Hi all--
I recently bought a new computer and also Creative Suite. However, I am unable to launch "help" in Photoshop. Here are a few specifics:
Computer/Version/Product Specifics:
The computer is a Sager 8690, if it matters.
The product I have is CS4 Design Premium for Students.
The type of PhotoShop I am using is PhotoShop Extended.
I am using Windows 7/64 bit.
My Attempts to Fix the Problem:
The error message suggests to "re-install the application and the Help Component." I have attempted this, along with a re-boot, to no avail (although I did not completely uninstall the application first.)
I went to the FAQs here and saw the 11.0.1 (I think?) update for Photoshop, and so I downloaded that and re-started; again to no avail.
I searched the forum and attempted the advice of all similar threads I could find, i.e.
there is a thread that suggests this is a registry problem. There is advice to fix this, but only for Windows XP and Vista; there is no advice for Windows 7/64 bit
there is a thread that suggests the problem is that the help files are not in the US English file, however, I checked and confirmed that my preferences/files are indeed set up for US English.
When the Problem Occurs:
The problem happens when I am in PhotoShop and I either try to hit the F1 key or I try to go to Help/PhotoShop Help (which is basically the same difference).
Possible Causes (although I don't know what to do about it)
I am wondering if perhaps the problem is that I first attemped to use Google Chrome as my internet browser? I have since chosen Internet Explorer 8.
I see that under "Programs" there is both Internet Explorer and Internet Explorer 64 bit--not sure if perhaps part of the problem is that one is my default (don't know/don't know how to tell what this is) and PhotoShop is identifying/trying to use the other one?
I believe but don't remember for sure if I attempted to install CS4 twice--maybe that messed things up somehow?
I have two "Program Files" folders--one is called "Program Files" and the other is called "Program Files (x86)". I don't know what the difference between these two are. I also don't know if it's problemmatic to have both, or which one is being used. I did not see any "help" files in either.
Whatever any help or advice anyone can provide, I would sincerely appreciate. I don't believe I am entitled to any free support from Adobe with my Student Edition (bought via Amazon), but I don't know how I can check that, either. I bought/activated the product last week.

Thank you, Zeno! I added the link you provided to my "favorites". That was very helpful, thank you. :-)
At the link you provided, there was the following instructions:
Changing the Help command/F1 default page
To change the Help command destination for all your Adobe CS4 products, choose an option:
Community Help (all adobe.com Help and support plus selected community expert content)
Help on the Web (product Help system only)
I chose the "Community Help" option. However, when I then went to PhotoShop, I still had the same error message.
While it is nice that I have the link now and can open Explorer to access it, I would really like to be able to activate help with my F1 key. I tend to just use PhotoShop without anything else running, then if I need help I hit F1, read the fix, and close it. I'd like to be able to do this rather than to leave Explorer open to that link all the time I'm in PhotoShop.
Can you or anyone else tell me how to get rid of this message and fix this so that when I hit F1 I get help?

Error 147.20 when I launch adobe dreamweaver cs4

When I try to launch adobe dreamweaver cs4 I get an error 147.20

See if this helps:
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html

Can't find filecache to stop ICERegions.htm errors on opening dw cs4

Hi
I have recently started getting this error on opening DW cs4.
"The following translators were not loaded due to errors ICERegions.htm has configuration that is invalid"
I also get javascript errors when I try to save (although save us seems to work ok) and I can't cut and paste.
I searhced and found this http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_19105#dat which says (point4) - Delete the WinFileCache-7A9586CB.dat, MacFileCache-BFE7CE2E.dat, or FileCache.dat and then talks about how the file name might be slghtly different.after the "Filecache" bit.
I have searched my hard drive for "filecahce" and there was no such file seems to be there.
I am using win xp pro and cs4
ANy help appreciated
thanks
Edward

WHoops - feeling a bit stupid now...
searhced in the adobe folder, but its in user/applications....
The problem appears to be sorted - so thank you me, and anyone else who thought about ansering this post!
E

Error launching default browser

I had downloaded and installed the trial versions of PSE 12 and PRE 12 in late November, 2013. Purchased both December 23, 2013 and downloaded both. Did not realize I could just enter the new product codes, and instead re-installed both. All seems to working, but when I click HELP>SUPPORT, I get error message: There was an error launching the default browser. You may need to re-install the application and the Help component. Does this refer to reinstalling PSE and PRE or the browser which is IE9? Had a chat seesion with Mohammed who told me to contact tech support who want me to pay for help. This does not seem right for a new purchase.
Also, since the purchase occured on December 23, 2013 and today is January 3, 2014 I wonder why I am already getting emails that I have reached my limit in Revel. I thought I had thirty days for unlimited initial uploads.

is your issue resolved now?
~Surendra
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Error launching Office Client when opening a BPF hyperlink

Version: BPC 10.1 NW Standard
When opening a BPF hyperlink, I am getting a pop up with error Error Launching Office Client: Object does not support property or method 'PushActionsbyValue'.
I have seen threads about this but no definite answer.
Please help if you know the fix

Hi David,
Please check the if Microsoft office installed is 64 bit and epm addin is 64 bit then the IE should be 64 bit.
we faced the same issue long ago user is using IE 32 bit while office and epm addin are 64 bits.
Thanks,
Dinesh.V

When I launch firefox on my wife's computer it comes up "Error Launching Brouser window : no XBL Binding for browser". What does this mean? How do I fix it?

On my wife's computer, when she tries to launch Firefox in order to connect to the internet, a window pops up that says "Error launching browser window: no XBL binding for the browser. How do I fix this? I am not very computer literate so please don't use too much computer lingo. Thanks for your help.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Error Launching LAUNCH.SH file

Getting following ERRORS LAUNCHING THE LAUNCH.SH FILE DURING PORTAL CONFIGURATION.
.\launch.sh[55]: s -1_1_1.jr:\jlib\help-3_1_8.jar:\jlib\smui -1_0_8.jar:\jlib\ice -4_06_6.jar:\jlib\share-1_0_8.jar:
NOT FOUND
null

Can someone please help me with this?
Thanks
null

HT4097 i cant restore and update my ipad 2 to ios 6 it says error (3194) help please

i cant restore and update my ipad 2 to ios 6 it says error (3194) help please

Check your HOSTS file and make sure you are not blocking gs.apple.com.
Try to launch https://gs.apple.com: It should open the Apple site, and not be redirected to the Cydia server.
if this redirected to cydia server then
copy hosts file from this path
C:\Windows\System32\drivers\etc\hosts
paste on desktop. open this in notepad.
add this line in the last .
#74.208.10.249 gs.apple.com
in some case this line is there without " #" sign. if this line is there then u simply put" # " at the start of this line
save this and copy this file and past into this path.
C:\Windows\System32\drivers\etc\
replace with existing . yes.
close and then start the restore process.
now this will work. Insha Allah.

Error launching office client : Cannot run the macro 'RegisterEPMXIIFn'

Error launching office client : Cannot run the macro 'RegisterEPMXIIFn'
I've been receiving the above error since last week. I've adjusted the macro settings in excel and tried reinstalling the epm addin numerous times and up till now i haven't managed to get it resolved. Really need someone to help me on this. Whenever i check in excel, the epm add-in is already enabled. Please let me know how else can i get to resolve this.

Dear Rudy,
Indeed, could you please try the following suggestions:
In the Internet Explorer, go to : Tools->Internet Options-> Security->Custom Level, in section “Download”, check if the option “Automatic prompting for file downloads“ is enabled
In Excel, go to Excel Options-> Trust Center-> Trust Center Settings-> Macro Settings: check the
options “Disable all macros except digitally signed macros” and "Trust access to the VBA project object model"
Regards,
Siwar

I am geting following error please help

ERROR-
RPC Fault faultString="HTTP request error" faultCode="Server.Error.Request" faultDetail="Error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032: Stream Error. URL: http://www.nature.com/principles/webservice/login" errorID=2032]. URL: http://www.nature.com/principles/webservice/login"]
code-
operation = new Operation(null, "login");
operation.url = "login";
argsArray = new Array("login_id", "login_password", "unique_machine_id");
operation.argumentNames = argsArray;
operation.method = "POST";
operation.serializationFilter = filter;
operations.push(operation);
public function login(loginId:String, loginPassword:String, uniqueMachineId:String):AsyncToken
       trace(loginId, loginPassword, uniqueMachineId);
       var _internal_operation:AbstractOperation = _service.getOperation("login");
       var _internal_token:AsyncToken = _internal_operation.send(loginId, loginPassword, uniqueMachineId);
       return _internal_token;
login service is being called from server that is in java-
package com.nature.ebook.components.auth
import com.nature.ebook.data.UserInfo;
import com.nature.ebook.services.CallStatus;
import com.nature.ebook.services.IEBookService;
import com.nature.ebook.services.XMLServiceParser;
import flash.events.EventDispatcher;
import flash.events.IEventDispatcher;
import mx.controls.Alert;
import mx.rpc.AsyncToken;
import mx.rpc.Fault;
[ManagedEvents("authSuccess, authFail")]
public class AuthCommand extends EventDispatcher
public function AuthCommand(target:IEventDispatcher=null)
[Inject]
public var service:IEBookService;
[Inject]
public var auth:AuthModel;
// Methods
* This command dispatches event AuthenticationEvent.AUTH_FAIL when the service return failt
* @param fault Fault
public function error(fault:Fault):void
trace(fault);
var e:AuthenticationEvent = new AuthenticationEvent(AuthenticationEvent.AUTH_FAIL, null, null, CallStatus.getServerFaultCall());
dispatchEvent(e);
* This command dispatches event when the service return rezult Array
* @param result Array
* if cs.success <code>true </code> dispatch AuthenticationEvent.AUTH_SUCCESS
* if cs.success <code>false</code> dispatch AuthenticationEvent.AUTH_FAIL
public function result(result:*):void
if (result)
var cs:CallStatus = XMLServiceParser.getCallStatus(result);
if (cs.success)
var us:UserInfo = XMLServiceParser.getUserInfo(result);
var e:AuthenticationEvent = new AuthenticationEvent(AuthenticationEvent.AUTH_SUCCESS, us, null, cs);
dispatchEvent(e);
else
e = new AuthenticationEvent(AuthenticationEvent.AUTH_FAIL, null, null, cs);
dispatchEvent(e);
public function execute(event:AuthenticationEvent):AsyncToken
return service.login(event.user.loginId, event.magicWord, event.user.uniqueMachineId);

Sorry for the confusion. After starting the WLS 6.0 server, use your browser
to launch the console, verify that the Frobable EJB is correctly deployed as
frobtarget with the correct class path specified. The 6.0 JAAS sample is
trying to invoke on examples.security.acl.Frobable, make sure this is the
deployed instance. This is an error in the JAAS example SampleAction.java
file since the JAAS sample actually builds examples.security.jaas.Frobable,
this bug will be corrected in service pack 1 which will be available
shortly.
nancy coelho <[email protected]> wrote in message
news:3a9ee0af$[email protected]..
Hi! I am new to JAAS and also to Weblogic server6.0. I am trying to run
JAAS sample and geting the following error . please help
Thanks,
Nancy
E:\bea\wlserver6.0\samples>java examples.security.jaas.SampleClient
t3://localho
st:7001
Using Configuration File: Sample.policy
Login Module Name: examples.security.jaas.SampleLoginModule
Login Module Flag: required
username: ncoelho
password: prabhala
javax.naming.NameNotFoundException: Unable to resolve frobtarget.Resolved:
'' U
nresolved:'frobtarget' ; remaining name ''
at
weblogic.rmi.internal.AbstractOutboundRequest.sendReceive(AbstractOut
boundRequest.java:90)
at
weblogic.rmi.cluster.ReplicaAwareRemoteRef.invoke(ReplicaAwareRemoteR
ef.java:247)
at
weblogic.rmi.cluster.ReplicaAwareRemoteRef.invoke(ReplicaAwareRemoteR
ef.java:225)
at
weblogic.jndi.internal.ServerNamingNode_WLStub.lookup(ServerNamingNod
e_WLStub.java:121)
at
weblogic.jndi.internal.WLContextImpl.lookup(WLContextImpl.java:323)
at javax.naming.InitialContext.lookup(InitialContext.java:350)
at examples.security.jaas.SampleAction.run(SampleAction.java:61)
at javax.security.auth.Subject.doAs(Subject.java:80)
at examples.security.jaas.SampleClient.main(SampleClient.java:114)
Failed to frob
E:\bea\wlserver6.0\samples>

Hotsync error: SystemMgr.c, Line:4038, Error Launching Application

When I try to hotsync, my plam displays this error message, and I must click "reset"- the screen goes blank, flashes the tungsten logo & music, and I set the date/time.
I have not lost the info on my palm- I just need to sync it into my new computer.
Please help!
Thank you in advance.
Post relates to: Tungsten E2

I am having exactly the same problem on my LifeDrive. The entire message I get when I try to HotSync is:
"A reset was caused on 11/30/06 at 1:09 am
while running "":
SystemMgr.c, Line:4038, error launching application"
I also noted that, if I try to access "Files" from the launch window it also causes a reset, with the following information:
"FileRegistry.c
line:833
can't open app DB"
I hope that this additional information might help in recognizing a correcting the problem

Error launching Integration Services Project in BIDS

A user has reported the following issue. Not sure how to help him:"Error launching Integration Services Project in BIDS Error launching Integration Services Project in BIDS I am receiving the error below when I try to create an integration services project in BIDS. I have tried manually registering the DTS.dll which is the only solution
I have been able to find in ~30mins of Google searching, to no avail."The application log shows a single warning:Visual Studio VsTemplate event ID 1One or more templates do not match any installed project packages.
Anyone seen this before?
This topic first appeared in the Spiceworks Community

Hi Anhlovevietnam,
According to the error message, it seems that the Analysis Services account lack permission to access ‘QLTICKET’. By default, the default account for AS services has only public permission to few databases. If you haven't change the AS services account,
or haven't grant the permission for this account, then you cannot deploy the AS project to server.
So in your scenario, ensure the service "SQL Server Analysis Services" is running with a proper Log On As user. This user should have administrator permission on Analysis Services and the proper permissions on the database engine. To avoid this issue, you
can grant the SELECT permission for the default account for AS services to data source DB. Or you can change the services account to this domain user who has the corresponding to the data source DB.
http://jetreportskb.host4kb.com/article/AA-00238
Regards,
Charlie Liao
Charlie Liao
TechNet Community Support

Windows - No Disk Error - Please help!

Windows - No Disk Error - Please help!
Hi,
I have the following set up:
* Lenovo T-61p
* Windows XP Pro, SP 3
* HP Photosmart 8250 printer (with nothing plugged into the various card readers, and USB slot in the printer)
I am getting the following error:
Windows - No Disk
Exception Processing Message 0xc0000013 Parameters 0x75CE023C
0x84C40C84 0x75CE023C
I have done a lof experimenting and thru process of elimination, and believe I have determined that this only happens when the HP Photosmart 8250 printer is plugged in to the USB slot of the computer.
I can stop it from happening by safely removing hardware, and removing the drive that the 8250 creates on your computer when you plug it in. In my case, this is drive E. I'm guessing if there was something in the the various card readers, and USB slot in the printer, that's what those would be, but I don't those use those functions of the printer.
I understand there is more at work than simply the printer, because I did not used to get this error, so some software changed as well, that is scanning all ports, and finding a drive that has no disk, and producing the error.
A simple google search finds a lot people all over the world having this problem, and are solving it in different ways, because the suspected source is different: Norton, HP, etc.
I have tried everything I have read, and the only thing that works was my own idea, of manually safely removing the drive the printer creates each time I plug in the printer.
Anyone every any better, more permanent solutions? Or know what the real root of the problem is? What is scanning all the drives and being showing an error message because it found an empty drive?
Thanks and Happy Holidays/New Year!

I've been getting the same error on my 4G nano for the past week. I've had my nano for about a month and the first few weeks were fine. Tried it on 2 different computers (Vista and XP) and same problem. Tried it on a 3rd (XP) and it started ok. Problem started coming back after a day.
I was able to find a quick fix though. I noticed that sometimes the message says something like "iexplore.exe... no disk..." even if I don't even use IE. What I do is end iexplore.exe on task manager before running iTunes and syncing my nano. I don't get the error whenever I do this, but one drawback is that the contents of my nano suddenly pops up in a window - even when disk use is not enabled.
I've reset/restored my nano dozens and dozens of times to make sure it's clean. Leads me to believe it's a driver issue. Either that or I have a friggin malware problem I can't seem to find.
I'll be posting updates every now and then. I'm no expert so I'm hoping an Apple expert also steps in to give some input.

Error launching Help in CS4

Similar Messages

Maybe you are looking for