Error launching introscope installer

Hello,
I'm trying to install Wily Introscope in the server of my Solution Manager 4.0. The server is a PA-RISC 64 bits HP-UNIX. When i launch the installation this messages appear and the installation cancel:
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
Launching installer...
Error: could not find libjava.sl
Error: could not find Java 2 Runtime Environment.
I have revised the JAVA_HOME path and all isw correct and the library exist on it.
Somebody can help me, please?
Carlos

Hello Carlos,
If you want to run the Enterprise Manager on a 64 Java VM, you can
use Platform Independent Introscope Installer.
Then specify the path of your Java 1.5 64 bits installed, in the script runem.nohup.sh to launch Introscopr Enterprise Manager.
Best regards,
Paula

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    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Package Manager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IntlManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: IntlManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DriverManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DriverManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SmiManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Edition Manager
    2014-05-29 16:53:59, Info                  DISM   DISM Transmog Provider: PID=8324 Current image session is [ONLINE] - CTransmogManager::GetMode
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Edition Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Processing the top level command token(add-package). - CPackageManagerCLIHandler::Private_ValidateCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Encountered the option "packagepath" with value "C:\Windows\TEMP\IE1CA88.tmp\IE11-neutral.Downloaded.cab"
    - CPackageManagerCLIHandler::Private_GetPackagesFromCommandLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Package Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
    with CBS state 4(CbsInstallStateStaged) being mapped to dism state 3(DISM_INSTALL_STATE_STAGED) - CDISMPackage::LogInstallStateMapping
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState
    2014-05-29 16:54:00, Info                  DISM   PID=4640 Scratch directory set to 'C:\Users\TBG\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
    2014-05-29 16:54:00, Info                  DISM   PID=4640 Successfully loaded the ImageSession at "C:\Windows\System32\Dism" - CDISMManager::LoadImageSession
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Failed to get and initialize the PE Provider.  Continuing by assuming that it
    is not a WinPE image. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Manager: PID=4640 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.1.7601, Running architecture=amd64, Number of processors=4
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Executing command line: c:\windows\sysnative\dism.exe
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\WimProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\WimProvider.dll. -
    CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\CompatProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\CompatProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: WimManager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Getting the help information collection for the provider: WimManager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Registering information from the help collection from provider: WimManager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(wimcommands) and category(localtoplevelhelp) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(cleanup-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(remount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(mount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(unmount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(commit-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(get-wiminfo) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(get-mountedwiminfo) and category(wimcommands) for the
    provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: FolderManager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Compatibility Manager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Getting the help information collection for the provider: Compatibility Manager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->
    Taweesak Archawamaitreekool

  • FATAL ERROR occurred during installation

    Trying to install a HP Officejet 4500 G510g-m onto a HP Desktop PC with Windows Vista.
    Error message reads:
    Fatal error message during installation
    An error occurred during installation of assembly
    'Microsoft.vc90.MFC,version="9.0.21022.8",publickeytaken=1fc8b3b9 a1e18e3b",processor architecture="x86",type="win32".'
    "Fatal error"
    "MSI.netdevicemanager40"
    Error logs reads:
    +0000000000000958722048/s/Now launching=x:/hpzmsi01.exe -m netdevicemanager40 -I xxx -f 'x:/hpwwins26.dat" - validate No at" -validate No
    X:/Network64.msi failed with return code 1603
    When searching for the code 1603, I found a trouble shooting number (c02455020)
     When I run the program regsvr32 Atl.dll it came up with 
    DII Register Server failed with error code 0x2002801c
    But the com product was already registered, the computer has been re-started 12 times.  So I cannot understand why I cannot install the complete printer, why is telling me that only the basics can be installed.  I purchased and ll-in-one because I need it all not just a printer.
    Be so kind to enlighten me.
    My father's patience has ended, and before he packs it back into the box, I am willing to troubleshoot it with you.
    Please help.
    Thank you.

    Hello Techiizz
    Try the following article. It covers the Fatal Error 1603 and should help resolve your problem.
    MSI Fatal Error 1603
    Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
    When a solution is found please mark the post that solves your issue.

  • IE 10 and 11 error install failure ERROR: "Neutral package installation failed"

    This is a 2008 R2 physical server with all available patches installed and SFC recently run.
    00:00.000: ====================================================================
    00:00.000: Started: 2014/01/16 (Y/M/D) 11:52:19.750 (local)
    00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.016: Command line: "C:\Users\{user}\Desktop\IE11-Windows6.1-x64-en-us.exe"
    00:00.016: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.016: INFO:    Previous version of Internet Explorer: 9.0.8112.16526
    00:00.016: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.016: INFO:    ...and 11.1.0.0...
    00:00.016: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.016: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.016: INFO:    Operating System: Windows Server: 6.1.7601 (Service Pack 1)
    00:00.016: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.016: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.016: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.219: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.546: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE182A.tmp\Spelling_en.msu.
    00:00.546: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.562: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE182A.tmp\Hyphenation_en.msu.
    00:00.562: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:01.467: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:01.810: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:01.826: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE182A.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE182A.tmp\IE11-support\HardwareBlockingList.xml"
    00:01.919: INFO:    Hardware support check succeeded. Installation will continue.
    00:01.919: INFO:    Windows 7 operating system detected.
    00:01.919: INFO:    Service pack major: 1
    00:01.919: INFO:    Service pack minor: 0
    00:01.919: INFO:    Service pack name:  Service Pack 1
    00:01.935: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:01.935: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:01.935: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
    00:01.966: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:01.966: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:01.966: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:01.966: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:01.982: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
    00:02.013: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:54.258: INFO:    Waiting for 0 prerequisite downloads.
    00:54.258: INFO:    The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
    00:54.258: INFO:    Waiting for 0 language pack downloads.
    00:54.258: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    00:54.273: INFO:    No reboot logic message NrApiStart(0), lParam=0x002a2778 returned 0x00000000.
    00:54.492: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    00:54.492: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    00:54.492: INFO:    Installing with the extracted package. C:\Windows\TEMP\IE182A.tmp\IE11-neutral.Extracted.cab
    00:54.492: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE182A.tmp\IE11-neutral.Extracted.cab /quiet /norestart
    01:21.792: INFO:    Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
    01:21.792: ERROR:   Neutral package installation failed (exit code = 0x00000002 (2)).
    01:21.792: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    01:21.792: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    01:21.807: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    01:21.807: INFO:    Waiting for Active Setup to complete.
    01:21.807: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    01:26.815: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    01:31.823: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    01:37.298: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    01:42.306: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    01:47.314: INFO:    Waiting for Active Setup to complete. ({A509B1A7-37EF-4b3f-8CFC-4F3A74704073})

    PS C:\Windows> DIR -FILTER vbscript.DLL -RECURSE -NAME | get-item | select -expandproperty VersionInfo | sort-object FileVersion, FileName | ft File
    Version, FileName -Autosize
    FileVersion FileName
    5.8.7601.16978 C:\Windows\System32\vbscript.dll
    5.8.7601.16978 C:\Windows\SysWOW64\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_6.1.7600.16385_none_a44ef4f6479809f0\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_6.1.7601.17514_none_a68008be44868d8a\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16450_none_bcd6d18300a40070\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16455_none_bcdbd2f5009f7f23\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16476_none_bcc7336700aed05c\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16526_none_bcfd44e9008641ce\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.20562_none_bd579ef619c7eed9\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.20586_none_bd46004619d48c17\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\amd64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.20637_none_bd7d121219ab16e0\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_6.1.7600.16385_none_aea39f487bf8cbeb\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_6.1.7601.17514_none_b0d4b31078e74f85\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16450_none_c72b7bd53504c26b\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16455_none_c7307d473500411e\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16476_none_c71bddb9350f9257\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.16526_none_c751ef3b34e703c9\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.20562_none_c7ac49484e28b0d4\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.20586_none_c79aaa984e354e12\vbscript.dll
    5.8.7601.16978 C:\Windows\winsxs\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_9.4.8112.20637_none_c7d1bc644e0bd8db\vbscript.dll
    PS C:\Windows> get-item -path ".\SysWOW64\vbscript.dll" | fl *
    PSPath : Microsoft.PowerShell.Core\FileSystem::C:\Windows\SysWOW64\vbscript.dll
    PSParentPath : Microsoft.PowerShell.Core\FileSystem::C:\Windows\SysWOW64
    PSChildName : vbscript.dll
    PSDrive : C
    PSProvider : Microsoft.PowerShell.Core\FileSystem
    PSIsContainer : False
    VersionInfo : File: C:\Windows\SysWOW64\vbscript.dll
    InternalName: vbscript.dll
    OriginalFilename: vbscript.dll.mui
    FileVersion: 5.8.7601.16978
    FileDescription: Microsoft r VBScript
    Product: Microsoft r VBScript
    ProductVersion: 5.8.7601.16978
    Debug: False
    Patched: False
    PreRelease: False
    PrivateBuild: False
    SpecialBuild: False
    Language: English (United States)
    BaseName : vbscript
    Mode : -a---
    Name : vbscript.dll
    Length : 420864
    DirectoryName : C:\Windows\SysWOW64
    Directory : C:\Windows\SysWOW64
    IsReadOnly : False
    Exists : True
    FullName : C:\Windows\SysWOW64\vbscript.dll
    Extension : .dll
    CreationTime : 1/15/2014 2:37:08 PM
    CreationTimeUtc : 1/15/2014 7:37:08 PM
    LastAccessTime : 1/15/2014 2:37:08 PM
    LastAccessTimeUtc : 1/15/2014 7:37:08 PM
    LastWriteTime : 11/14/2013 5:38:16 PM
    LastWriteTimeUtc : 11/14/2013 10:38:16 PM
    Attributes : Archive

  • Error in the installation - ORACLE 10g on SUSE LES 9

    Hi folks,
    I am installing ORACLE 10g on a SUSE LES 9 . While I launch the Installer I get the following error:
    Preparing to launch Oracle Universal Installer from /tmp/OraInstall2007-09-26_07-11-46AM. Please wait ...oracle@mucsapt2:/home/lrougkal/OraDb10g/database> Exception in thread "main" java.lang.UnsatisfiedLinkError: /tmp/OraInstall2007-09-26_07-11-46AM/jre/1.4.2/lib/i386/libawt.so: libXp.so.6: cannot open shared object file: No such file or directory
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(Unknown Source)
    at java.lang.ClassLoader.loadLibrary(Unknown Source)
    at java.lang.Runtime.loadLibrary0(Unknown Source)
    at java.lang.System.loadLibrary(Unknown Source)
    at sun.security.action.LoadLibraryAction.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at sun.awt.NativeLibLoader.loadLibraries(Unknown Source)
    at sun.awt.DebugHelper.<clinit>(Unknown Source)
    at java.awt.Component.<clinit>(Unknown Source)
    I have installed all the required packages from SUSE according to ORACLE installation guide :
    binutils-2.15.90.0.1.1-32.10
    gcc-3.3.3-43.41
    gcc-c++-3.3.3-43.41
    glibc-2.3.3-98.61
    gnome-libs-1.4.1.7-671.1
    libstdc++-3.3.3-43.41
    libstdc++-devel-3.3.3-43.41
    make-3.80-184.1
    pdksh-5.2.14-780.7
    sysstat-5.0.1-35.7
    xscreensaver-4.16-2.6
    Any ideas?
    Thanks in advance,
    Loukas

    How could I force the installation to not be done with graphical env?
    I think by default is searching for the graphical libraries. Do you mean Oracle installation? Unfortunately you can't.

  • Error during the installation of ORACLE 10g for SAP MDM 5.5

    Hi all,
    I am installing ORACLE 10g on a SUSE LES 9 for a future MDM 5.5 system. While I launch the Installer I get the following error:
    Preparing to launch Oracle Universal Installer from /tmp/OraInstall2007-09-26_07-11-46AM. Please wait ...oracle@mucsapt2:/home/lrougkal/OraDb10g/database> Exception in thread "main" java.lang.UnsatisfiedLinkError: /tmp/OraInstall2007-09-26_07-11-46AM/jre/1.4.2/lib/i386/libawt.so: libXp.so.6: cannot open shared object file: No such file or directory
            at java.lang.ClassLoader$NativeLibrary.load(Native Method)
            at java.lang.ClassLoader.loadLibrary0(Unknown Source)
            at java.lang.ClassLoader.loadLibrary(Unknown Source)
            at java.lang.Runtime.loadLibrary0(Unknown Source)
            at java.lang.System.loadLibrary(Unknown Source)
            at sun.security.action.LoadLibraryAction.run(Unknown Source)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.NativeLibLoader.loadLibraries(Unknown Source)
            at sun.awt.DebugHelper.<clinit>(Unknown Source)
            at java.awt.Component.<clinit>(Unknown Source)
    I have installed all the required packages from SUSE :
    binutils-2.15.90.0.1.1-32.10
    gcc-3.3.3-43.41
    gcc-c++-3.3.3-43.41
    glibc-2.3.3-98.61
    gnome-libs-1.4.1.7-671.1
    libstdc++-3.3.3-43.41
    libstdc++-devel-3.3.3-43.41
    make-3.80-184.1
    pdksh-5.2.14-780.7
    sysstat-5.0.1-35.7
    xscreensaver-4.16-2.6
    Any ideas?
    Thanks in advance,
    Loukas

    Hi Elmar,
    I have checked the packages and the XFree86-libs-4.3.99 is not installed. I guess I will have to install it.
    Now your question about oracle user. I am not sure if you have performed any SAP MDM installation with ORACLE RDBMS but the installation guide is totally different than the normal SAP inst guides. Indeed someone needs to install separately SAP MDM and ORACLE and in my installation I do not install NetWeaver since it is not mandatory for the testing phase of the project. You can have a look at the guide (it is very poor -no reference to ORACLE details):
    https://websmp105.sap-ag.de/~sapidb/011000358700000271882007E
    So the official ORACLE inst gudie says to install the ORACLE software with the oracle user.
    Rgds,
    Louka

  • IE 11 ERROR: Neutral package installation failed (exit code = 0x00003715 (14101)).

    Below is the log.
    00:00.000: ====================================================================
    00:00.063: Started: 2014/05/29 (Y/M/D) 16:48:19.266 (local)
    00:00.094: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.125: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
    00:00.156: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.203: INFO:    Previous version of Internet Explorer: 8.0.7601.17514
    00:00.234: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.266: INFO:    ...and 11.1.0.0...
    00:00.297: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.312: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.328: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.344: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.359: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.390: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.671: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.780: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1299F.tmp\Spelling_en.msu.
    00:00.796: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.812: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1299F.tmp\Hyphenation_en.msu.
    00:00.843: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:03.276: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:03.323: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1299F.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1299F.tmp\IE11-support\HardwareBlockingList.xml"
    00:03.573: INFO:    Hardware support check succeeded. Installation will continue.
    00:03.588: INFO:    Windows 7 operating system detected.
    00:03.604: INFO:    Service pack major: 1
    00:03.620: INFO:    Service pack minor: 0
    00:03.635: INFO:    Service pack name:  Service Pack 1
    00:03.713: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
    00:03.869: WARNING: Checking version for C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll.  The file does not exist.
    00:03.900: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.17514 >= 6.1.7601.17727 (False)
    00:03.932: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7600.16385 >= 6.1.7601.17617 (False)
    00:03.963: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.17514 >= 6.1.7601.17888 (False)
    00:03.978: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:04.010: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.17514 >= 6.1.7601.18010 (False)
    00:04.056: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.17514 >= 6.1.7601.18254 (False)
    00:04.119: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7600.16385 >= 6.1.7601.18247 (False)
    00:07.052: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE1299F.tmp\KB2834140_amd64.cab
    00:07.083: INFO:    IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE1299F.tmp\KB2834140_amd64.cab
    00:07.114: INFO:    A local copy of the KB2834140 installation package has been copied to KB2834140_amd64.MSU.
    00:07.130: INFO:    IE Setup prerequisite package for KB2670838 included: C:\Windows\TEMP\IE1299F.tmp\KB2670838_amd64.cab
    00:07.145: INFO:    IE Setup prerequisite package for KB2670838 included: C:\Windows\TEMP\IE1299F.tmp\KB2670838_amd64.cab
    00:07.176: INFO:    A local copy of the KB2670838 installation package has been copied to KB2670838_amd64.CAB.
    00:07.192: INFO:    IE Setup prerequisite package for KB2639308 included: C:\Windows\TEMP\IE1299F.tmp\KB2639308_amd64.cab
    00:07.223: INFO:    IE Setup prerequisite package for KB2639308 included: C:\Windows\TEMP\IE1299F.tmp\KB2639308_amd64.cab
    00:07.239: INFO:    A local copy of the KB2639308 installation package has been copied to KB2639308_amd64.CAB.
    00:07.270: INFO:    IE Setup prerequisite package for KB2533623 included: C:\Windows\TEMP\IE1299F.tmp\KB2533623_amd64.cab
    00:07.286: INFO:    IE Setup prerequisite package for KB2533623 included: C:\Windows\TEMP\IE1299F.tmp\KB2533623_amd64.cab
    00:07.317: INFO:    A local copy of the KB2533623 installation package has been copied to KB2533623_amd64.MSU.
    00:07.348: INFO:    IE Setup prerequisite package for KB2731771 included: C:\Windows\TEMP\IE1299F.tmp\KB2731771_amd64.cab
    00:07.364: INFO:    IE Setup prerequisite package for KB2731771 included: C:\Windows\TEMP\IE1299F.tmp\KB2731771_amd64.cab
    00:07.395: INFO:    A local copy of the KB2731771 installation package has been copied to KB2731771_amd64.CAB.
    00:07.410: INFO:    IE Setup prerequisite package for KB2729094 included: C:\Windows\TEMP\IE1299F.tmp\KB2729094_amd64.cab
    00:07.442: INFO:    IE Setup prerequisite package for KB2729094 included: C:\Windows\TEMP\IE1299F.tmp\KB2729094_amd64.cab
    00:07.473: INFO:    A local copy of the KB2729094 installation package has been copied to KB2729094_amd64.MSU.
    00:07.488: INFO:    IE Setup prerequisite package for KB2786081 included: C:\Windows\TEMP\IE1299F.tmp\KB2786081_amd64.cab
    00:07.520: INFO:    IE Setup prerequisite package for KB2786081 included: C:\Windows\TEMP\IE1299F.tmp\KB2786081_amd64.cab
    00:07.535: INFO:    A local copy of the KB2786081 installation package has been copied to KB2786081_amd64.CAB.
    00:07.566: INFO:    IE Setup prerequisite package for KB2888049 included: C:\Windows\TEMP\IE1299F.tmp\KB2888049_amd64.cab
    00:07.613: INFO:    IE Setup prerequisite package for KB2888049 included: C:\Windows\TEMP\IE1299F.tmp\KB2888049_amd64.cab
    00:07.629: INFO:    A local copy of the KB2888049 installation package has been copied to KB2888049_amd64.MSU.
    00:07.691: INFO:    IE Setup prerequisite package for KB2882822 included: C:\Windows\TEMP\IE1299F.tmp\KB2882822_amd64.cab
    00:07.800: INFO:    IE Setup prerequisite package for KB2882822 included: C:\Windows\TEMP\IE1299F.tmp\KB2882822_amd64.cab
    00:07.832: INFO:    A local copy of the KB2882822 installation package has been copied to KB2882822_amd64.MSU.
    00:07.863: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE1299F.tmp\IE-Spelling-en.cab
    00:07.894: INFO:    IE Setup Language pack included: C:\Windows\TEMP\IE1299F.tmp\IE-Hyphenation-en.cab
    00:08.066: INFO:    Waiting for 9 prerequisite downloads.
    00:08.081: INFO:    Prerequisite download processes have completed. Starting Installation of 9 prerequisites.
    00:08.128: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2834140_amd64.cab /quiet /norestart
    00:38.049: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    00:38.080: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2670838_amd64.cab /quiet /norestart
    02:22.117: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    02:22.164: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2639308_amd64.cab /quiet /norestart
    02:59.199: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    02:59.230: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2533623_amd64.cab /quiet /norestart
    03:38.074: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    03:38.121: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2731771_amd64.cab /quiet /norestart
    04:24.765: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    04:24.796: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2729094_amd64.cab /quiet /norestart
    04:56.652: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    04:56.683: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2786081_amd64.cab /quiet /norestart
    05:01.972: INFO:    Process exit code 0x00000000 (0) [The operation completed successfully. ]
    05:02.003: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2888049_amd64.cab /quiet /norestart
    05:38.164: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    05:38.179: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\KB2882822_amd64.cab /quiet /norestart
    06:22.702: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    06:22.749: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    06:22.780: INFO:    Waiting for 0 language pack downloads.
    06:22.796: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    06:23.030: INFO:    No reboot logic message NrApiStart(0), lParam=0x000227e8 returned 0x00000000.
    06:24.184: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    06:24.200: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    06:24.231: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1299F.tmp\IE11-neutral.Downloaded.cab
    06:24.246: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    07:49.860: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    07:49.922: INFO:    Setting registry to check if Internet Explorer is the default browser on first run: SUCCESS.
    07:49.953: INFO:    Preparing to install Spelling_en.msu using C:\Windows\TEMP\IE1299F.tmp\Spelling_en.msu
    07:50.031: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\Spelling_en\Windows6.3-KB2849696-x86.cab /quiet /norestart
    08:41.933: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    08:41.964: INFO:    Preparing to install Hyphenation_en.msu using C:\Windows\TEMP\IE1299F.tmp\Hyphenation_en.msu
    08:42.042: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\Hyphenation_en\Windows6.3-KB2849697-x86.cab /quiet /norestart
    09:32.758: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    09:32.789: INFO:    Preparing to install IE-Spelling-en.cab using C:\Windows\TEMP\IE1299F.tmp\IE-Spelling-en.cab
    09:32.820: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\IE-Spelling-en.cab /quiet /norestart
    09:49.372: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    09:49.388: INFO:    Preparing to install IE-Hyphenation-en.cab using C:\Windows\TEMP\IE1299F.tmp\IE-Hyphenation-en.cab
    09:49.419: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1299F.tmp\IE-Hyphenation-en.cab /quiet /norestart
    10:05.565: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    10:05.581: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00000bc2 returned 0x00000000.
    10:05.596: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    10:05.752: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    10:05.799: INFO:    Verifying that the Internet Explorer Optional Component is enabled.
    10:05.893: INFO:    Setup exit code: 0x00000BC2 (3010) - Installation Succeeded. Reboot required.
    10:05.986: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1299F.tmp
    10:06.033: INFO:    Unable to remove directory C:\Windows\TEMP\IE1299F.tmp, marking for deletion on reboot.
    10:06.095: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.047: Started: 2015/04/08 (Y/M/D) 16:31:22.090 (local)
    00:00.063: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.078: Command line: "C:\Windows\ccmcache\8\IE11-Windows6.1-x64-en-us.exe"  /passive /quiet /norestart
    00:00.094: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.125: INFO:    Previous version of Internet Explorer: 8.0.7601.18404
    00:00.141: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.156: INFO:    ...and 11.1.0.0...
    00:00.172: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.203: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.250: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.297: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.312: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.328: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.702: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.936: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1AD8.tmp\Spelling_en.msu.
    00:01.092: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:01.155: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1AD8.tmp\Hyphenation_en.msu.
    00:01.233: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:02.184: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:05.632: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:05.663: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1AD8.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1AD8.tmp\IE11-support\HardwareBlockingList.xml"
    00:06.162: INFO:    Graphics Device Information: Intel(R) HD Graphics 4000
    00:06.178: INFO:    Hardware support check succeeded. Installation will continue.
    00:06.194: INFO:    Windows 7 operating system detected.
    00:06.225: INFO:    Service pack major: 1
    00:06.240: INFO:    Service pack minor: 0
    00:06.256: INFO:    Service pack name:  Service Pack 1
    00:06.443: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:06.490: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:06.537: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18741 >= 6.1.7601.17727 (True)
    00:06.615: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:06.662: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:06.677: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:06.693: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:06.833: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
    00:06.974: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:33.509: INFO:    Waiting for 0 prerequisite downloads.
    03:00.993: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    03:01.180: INFO:    Waiting for 0 language pack downloads.
    03:01.195: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    03:01.273: INFO:    No reboot logic message NrApiStart(0), lParam=0x00531188 returned 0x00000000.
    03:02.412: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    03:02.459: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    03:02.475: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1AD8.tmp\IE11-neutral.Downloaded.cab
    03:02.521: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1AD8.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    03:29.556: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    03:29.619: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    03:29.634: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    03:29.650: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    03:29.759: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    03:29.775: INFO:    Waiting for Active Setup to complete.
    03:29.806: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    03:29.837: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    03:29.853: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    03:29.900: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1AD8.tmp
    03:29.962: INFO:    Unable to remove directory C:\Windows\TEMP\IE1AD8.tmp, marking for deletion on reboot.
    03:30.040: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.109: Started: 2015/04/08 (Y/M/D) 16:52:25.541 (local)
    00:00.156: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.219: Command line: "C:\Windows\ccmcache\8\IE11-Windows6.1-x64-en-us.exe"  /passive /quiet /norestart
    00:00.328: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.375: INFO:    Previous version of Internet Explorer: 8.0.7601.18404
    00:00.421: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.484: INFO:    ...and 11.1.0.0...
    00:00.546: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.640: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.718: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.796: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.874: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.936: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:03.916: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:03.994: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1C0CE.tmp\Spelling_en.msu.
    00:04.010: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:04.041: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1C0CE.tmp\Hyphenation_en.msu.
    00:04.056: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:04.883: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:06.272: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:06.412: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1C0CE.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1C0CE.tmp\IE11-support\HardwareBlockingList.xml"
    00:07.052: INFO:    Graphics Device Information: Intel(R) HD Graphics 4000
    00:07.067: INFO:    Hardware support check succeeded. Installation will continue.
    00:07.083: INFO:    Windows 7 operating system detected.
    00:07.098: INFO:    Service pack major: 1
    00:07.114: INFO:    Service pack minor: 0
    00:07.145: INFO:    Service pack name:  Service Pack 1
    00:07.176: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:07.208: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:07.223: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18741 >= 6.1.7601.17727 (True)
    00:07.254: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:07.301: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:07.317: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:07.332: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:07.410: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
    00:07.473: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:30.140: INFO:    Waiting for 0 prerequisite downloads.
    00:32.277: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    00:32.339: INFO:    Waiting for 0 language pack downloads.
    00:32.355: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    00:32.417: INFO:    No reboot logic message NrApiStart(0), lParam=0x00351188 returned 0x00000000.
    00:33.119: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    00:33.197: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    00:33.213: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1C0CE.tmp\IE11-neutral.Downloaded.cab
    00:33.244: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C0CE.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    00:52.370: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    00:52.401: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    00:52.417: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    00:52.463: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:52.573: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:52.744: INFO:    Waiting for Active Setup to complete.
    00:52.900: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
    00:53.009: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    00:53.072: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    00:53.150: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1C0CE.tmp
    00:53.290: INFO:    Unable to remove directory C:\Windows\TEMP\IE1C0CE.tmp, marking for deletion on reboot.
    00:53.353: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.031: Started: 2015/04/08 (Y/M/D) 17:01:40.023 (local)
    00:00.062: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.093: Command line: IE11-Windows6.1-x64-en-us.exe
    00:00.109: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.140: INFO:    Previous version of Internet Explorer: 8.0.7601.18404
    00:00.171: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.218: INFO:    ...and 11.1.0.0...
    00:00.249: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.280: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.296: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.312: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.343: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.358: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.826: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.889: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1AF41.tmp\Spelling_en.msu.
    00:00.951: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.982: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1AF41.tmp\Hyphenation_en.msu.
    00:01.014: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:02.199: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:03.837: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:04.258: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1AF41.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1AF41.tmp\IE11-support\HardwareBlockingList.xml"
    00:05.335: INFO:    Graphics Device Information: Intel(R) HD Graphics 4000
    00:05.351: INFO:    Hardware support check succeeded. Installation will continue.
    00:05.382: INFO:    Windows 7 operating system detected.
    00:05.413: INFO:    Service pack major: 1
    00:05.475: INFO:    Service pack minor: 0
    00:05.507: INFO:    Service pack name:  Service Pack 1
    00:05.663: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:05.694: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:05.741: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18741 >= 6.1.7601.17727 (True)
    00:05.803: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:05.850: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
    00:05.865: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:05.897: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:06.037: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
    00:06.146: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
    00:31.699: INFO:    Waiting for 0 prerequisite downloads.
    02:45.501: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    02:45.548: INFO:    Waiting for 0 language pack downloads.
    02:45.579: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    02:45.642: INFO:    No reboot logic message NrApiStart(0), lParam=0x003d2b10 returned 0x00000000.
    02:46.921: INFO:    No reboot logic message NrApiScan(1), lParam=0x80070005 returned 0x00000000.
    02:46.999: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    02:47.030: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1AF41.tmp\IE11-neutral.Downloaded.cab
    02:47.061: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1AF41.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    03:06.842: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    03:06.858: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    03:06.889: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    03:07.092: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    03:07.653: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    03:07.778: INFO:    Waiting for Active Setup to complete.
    03:07.981: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    03:14.705: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    03:14.767: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1AF41.tmp
    03:14.861: INFO:    Unable to remove directory C:\Windows\TEMP\IE1AF41.tmp, marking for deletion on reboot.
    03:14.923: INFO:    Released Internet Explorer Installer Mutex

    Hi，
    We hope your issue has been resolved, if you've found solution by yourself. We would appreciate it if you could share with us and we will mark it as answer.
    I am looking to your log find that it's trying to launch DISM from c:\windows\SysNative. You might try build a symbolic link from c:\windows\system32 (where DISM lives) to the non-existent path c:\windows\SysNative. Then check the issue again.
    To build a symbolic link, try workaround as Brian's reply to this thread.
     http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/i-get-error-9c59-when-updating-internet-explorer/03d4473a-867b-44a5-9a37-913e9a5879cf?page=8&msgId=afe85da0-36e0-4160-860b-d2973e78c8b9
    Regards,
    D. Wu
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
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    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -SPECIAL FOR MAC USERS
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
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    GPCY wrote:
    I only found disk 1: Mac OS X installed ESD, and
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    diskutil list
    It should look like something like this
    HummerMacs-MacBook-Pro:~ hummermacjr$ diskutil list
    /dev/disk0
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *750.2 GB   disk0
       1:                        EFI                         209.7 MB   disk0s1
       2:                  Apple_HFS Macintosh HD            374.9 GB   disk0s2
       3:                  Apple_HFS Macintosh HD 2          374.8 GB   disk0s3

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    I use Adobe Photoshop CC 2014 and Lightroom 5 from the Creative Cloud. After upgrading to Yosemite I am getting an error launching Photoshop from Lightroom. When I right click an image in Lightroom and select edit in Photoshop I get an error: "Some of the application components are missing from the Application directory, Please reinstall the application." I reinstalled Photoshop CC 2014 and I am still getting the error. Does anyone know how to fix this?

    Uninstall Photoshop, Lightroom and the CC app, run the Adobe CC Cleaner tool, and re-install.  Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Benjamin

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    Trying to download update Itunes to 10.5, but installation interupted with error stating another installation is in progress. No other preocesses are running. Can you help?

    We can sometimes get past this particular message by reregistering the Windows Installer Service.
    First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
    If you have a 32 bit system
    At the command prompt:
    Type %windir%\system32\msiexec.exe /unregister and hit enter.
    Type %windir%\system32\msiexec.exe /regserver and hit enter.
    Restart the PC and try another install.
    If you have a 64-bit system
    At the command prompt:
    Type %windir%\system32\msiexec.exe /unregister and hit enter.
    Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
    Type %windir%\system32\msiexec.exe /regserver and hit enter.
    Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
    Restart the PC and try another install.

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    2014-05-01 13:17:51  Postinstall started
    2014-05-01 13:17:51  Detected role services: UI, WidDatabase, Services
    2014-05-01 13:17:51  Start: LoadSettingsFromXml
    2014-05-01 13:17:51  Start: GetConfigValue with filename=UpdateServices-Services.xml item=ContentLocal
    2014-05-01 13:17:51  System.TypeInitializationException: The type initializer for 'Microsoft.UpdateServices.Internal.UtilConstants' threw an exception. ---> System.IO.InvalidDataException: Invalid installation directory
       at Microsoft.UpdateServices.Internal.SetupInfo.GetInstallDirectory()
       at Microsoft.UpdateServices.Internal.UtilConstants..cctor()
       --- End of inner exception stack trace ---
       at Microsoft.UpdateServices.Administration.PostInstall.GetConfigValue(String filename, String item)
       at Microsoft.UpdateServices.Administration.PostInstall.LoadSettingsFromXml()
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