Error 'Licensing has stopped working' Acrobat 9 Pro

What is the fix for Error ‘Licensing has stopped working’ Acrobat 9 Pro

win: http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
mac: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

Similar Messages

PSE 13 solves "Error: Licensing has stopped working" on MAC OS X 10.10.2?

After some years using my reliable PS8 I've got this nasty message and I am unable to work since then.
I've been working on solving the "Error: Licensing has stopped working" on MAC OS X 10.10.2 for a while without success.
Does PSE 13 solves the problem? I just want to be sure that if I buy the new version it is going to work or if I am going to lose another US$ 99 on a piece of software that requires more "MAC OS X" expertise than I have.
Any help, clue or piece of advice is welcome.

Thank you, but it is exactly the paper I've been trying to follow.... I can't go through solution 2 because I got an error when using “sudo python “.
After trying for some days I am thinking about buying the newest version (PSE 13), I just want to be sure I am not going to have the same error.... ;-)

CS3: Error "Licensing has stopped working" | Mac OS with Lion Upgrade

Hi:
My trusty Adobe Photoshop CS3 has quit working with the upgrade to Lion on my Intel iMac.
Specifically, when I try and launch it now I get "Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem ..."
I went to this site for advice: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
I followed Solution 1: Delete the FlexNet Publisher preferences folder
It didn't work.
Now I'm trying Solution 2: Run the License Repair Tool
I get to step 5g and type:
sudo python /Volumes/LicenseRecovery\ 11.6.1/LicenseRecovery/LicenseRecoveryLauncher.app
I enter my PW.
Then I consistently get an error that reads:
File "/Volumes/LicenseRecovery 11.6.1/LicenseRecovery/LicenseRecoveryLauncher.app", line 1
SyntaxError: Non-ASCII character '\xfe' in file /Volumes/LicenseRecovery 11.6.1/LicenseRecovery/LicenseRecoveryLauncher.app on line 1, but no encoding declared; see http://www.python.org/peps/pep-0263.html for details
Can anyone help? Thank you very much!

This worked for me (Mac OS) :
1) you should have opened the LicenceRecovery111.dmg file and you should see in the LicenseRecovery directory a file named LicenseRecover.py
2) clic on the right of the mouse, do a copy of the LicenseRecover.py and renamed it at the end .pyOld
3) find in your Mac in the applications the Smultron.app editor (you may need to use a text editor that keeps encoding of the file when it read and save it, Smultron seems to do that), launch Smultron
4) in Smultron do menu : file - open and find, in the LicenceRecovery directory, the file named LicenseRecover.py chose it to open it.
In the options, I did not have to chose, because the default encoding (Occidental Mac OS Roman) worked for me (with menus in english then), but I think you may chose in the option when you open the file the coding : UTF-8
4) the first line in the LicenseRecover.py file was
# encoding: utf-8
. replace it by
# --*-- coding: utf-8 --*--
. save the file
5) try to re-execute the process as mentionned (sudo python ...)

GL2DW Error: "Licensing has stopped working"

Recently I installed OS/X Loepard, upgrade from Tiger. Thus,
I wanted to see if I could upgrade my GL-8 to DW, having just
received the email notice from Adobe and dropping GL support.
Followed directions to export and import my .site .... DW
claims it was successful
When I try to open DW, it goes through, what I would call,
the stndard opening stuff.
Then immediately the error pop-up tells me that Licensing for
this product has stopped working.
"You cannot use this product at this time. You must repair
the
problem by uninstalling and then reinstalling this product or
contacting you IT administrator or Adobe customer support for
help."
I uninstalled, as per DW instructions. Then I re-installed.
Same error message.
Ideas please?

Same thing happened to me. For me, it was an issue with the
FLEXnet
licensing. I followed the instructions here and it worked
like a charm.
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402004&sliceId=1
Rocky D wrote:
>
> Recently I installed OS/X Loepard, upgrade from Tiger.
Thus, I wanted to see
> if I could upgrade my GL-8 to DW, having just received
the email notice from
> Adobe and dropping GL support.
>
> Followed directions to export and import my .site ....
DW claims it was
> successful
> When I try to open DW, it goes through, what I would
call, the stndard opening
> stuff.
> Then immediately the error pop-up tells me that
Licensing for this product has
> stopped working.
> "You cannot use this product at this time. You must
repair the
> problem by uninstalling and then reinstalling this
product or contacting you
> IT administrator or Adobe customer support for help."
>
> I uninstalled, as per DW instructions. Then I
re-installed.
> Same error message.
>
> Ideas please?
>
>
>

Error "Licensing has stopped working" occuring very frequently on Win XP SP3 with Adobe Pro 9.5.x

Hi All,
Do we have any permanent fix to address the License error? Since the user are observing this issue very frequently. Every time Adobe License Recovery tool http://www.adobe.com/support/contact/licensing.html is being executed to recover the license. Checked on many adobe forums could not find any resolution for recurring issue.
Any suggestions on this issue?
Thanks in Advance.
Rajesh

I have been having the licensing issue with Windows 8. I have run the licensing repair tool every few weeks. It never "sticks". Acrobat will work fine for a few weeks, maybe a month, then the error comes back. Does anyone know of a permament fix. Thanks.

Error "Licensing has stopped working" | Windows

Hi,
I have unsuccessfully tried all the solutions on the help page and have finally resorted to reinstallation.
I have two problems:
1. Trying to reinstall via Vista Add/remove programmes the repair fails at 'please insert Adobe CD'. I no longer have the original CDs although I do have a copy of the disks on my hard drive.
Question: Is it possible to download a replacement installation media? my product is CS3 Suite Premium
2. When I try an reinstall from the windows installer exe on my hard disk I get the error: Not enough storage is available to process this command. I am running Vista and have heaps of empty disk space.
Thanks
Simon
[ edited by forum host - do NOT post serial numbers on any public forum!! ]

Alternate downloads here:
Direct Download Links for Adobe Software
Doesn't solve your issue, most likely, so refer to this, especially regarding your "heps of empty space" - no good, if it's in teh wrong places:
Installation Preparations
Mylenium

Licensing has stopped working - I tried all the published options and none work. Acrobat 9 Pro Mac Air 10.9.5

Licensing has stopped working - I tried all the published options and none work. Acrobat 9 Pro Mac Air 10.9.5
Thank you for your help

Hey,
Considering error "licensing has stopped working", you might need to try out the solutions mentioned in the following KB doc link:
Error "Licensing has stopped working" | Mac OS
Let me know if this helps.
Regards,
Anubha

Error 150:30 "Licensing has stopped working" ??

Hi - When opening Photoshop CS4 I get the above errormessage. I have downloaded the LicenseRecovery Launcher, but Mountain Lion Mac OS X Version 10.7.5 does not support PowerPC programmes - so I am stuck. Please advice what to do. Thanks

The Licensing repair tool is one option but we have additional solutions available in Error "Licensing has stopped working" | Mac OS - http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html. Please feel free to respond to this thread if you have any questions regarding the steps listed within the document.

Regarding trouble shooting for error code 150:30 (Licensing has stopped working)

I recently migrated to a new iMac, running Yosemite and the first time I tried to launch PhotoShop Elements I got error 105:30
I've tried following the instruction that Adobe provides for the error "Licensing has stopped working" and I cannot find the "FlexNet Publisher" file.
What are my other options. Is there a telephone number I can call for support, as all other efforts have been futile.

Usually a reinstall will fix it. Either from your discs or a downloadable installer.
There also the License Repair tool. If you are familiar with Terminal, I'll help you with it.
Let me know what you want to do.
Also that word "migrate" caught my attention. Moving Photoshop from another Mac or a backup does break licensing. Adobe products must be installed, not moved.
Gene

Creative Suite 4 - Licensing has stopped working

I was using Adobe Acrobat 9 Pro today, and I received an error to restart my PC, and open another program. When I tried to open Photoshop, I received an error message: "Licensing for this product has stopped working. This product has encountered a problem which requires that you restart your computer before it can be launched. If you continue to see this message after restarting your computer, please contact either your IT administrator or Adobe Technical Support for help, and mention the error code shown at the bottom of this screen. Error 148:3 "
What is wrong, and how can I rectify this? Has anyone heard of this problem recently?

Error "Licensing has stopped working" | Windows
Mylenium

Licensing has stopped working is just the beginning...

About a month ago I got the error "Licensing has stopped working" when I tried to launch Photoshop CS3. I followed the steps on the forum
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
finally uninstalled and reinstalled and my whole Creative Suite was working fine.
Suddenly a few days ago I got the same "Licensing has stopped working" error and decided since none of the other steps helped the last time except the uninstall, that I would uninstall and reinstall AGAIN.
Now when I try to reinstall I get the following message:
Installation/Reinstallation Completed
Some problems occured during installation. Please see below.
Summary
Successfully installed 2 components:
Adobe Acrobat 8 Professional
Shared Components
Errors: 6 components
Adobe Creative Suite 3 Design Standard
Component install failed
and so on for Illustrator, Indesign, Photoshop, Version Cue CS3 Server and Shared components.
Support will not help me because I do not have CS5.5. If you have had this happen to you please offer any advice. I was not planning to upgrade just yet.
Other information:
I am running CS3 Creative Suite on Windows Vista. It was purchased through the student program while I was in college. It was working perfectly fine until the licensing issue first appeared a month ago.

Installation and Licensing Problems
Mylenium

LIcensing has stopped working DreamWeaver CS4 Mac OS 10.9.4

Have followed instructions here
Error "Licensing has stopped working" | Mac OS
as much as possible.
Solution 1: I don't have [hard drive]/Library/Preferences/FlexNet Publisher/ on my hard drive so can't delete it.
Solution 2: Have tried to run license repair tool in terminal. I type sudo python then drag LicenseRecoveryLauncher.app across, but get invalid syntax returned.
I haven't gone any further than this.
I did have adobe photoshop cc trial on this machine, which I deleted and wonder whether this has now screwed up Dreamweaver (I don't use it so much these days).
Any help gratefully received, Tim

Hi magootim,
Can you try the solutions in this post?
Dreamweaver CS4 keeps showing a licensing error 150:30. Any ideas?
Thanks,
Preran

PS8 - Licensing has stopped working os Mac OS X 10.10.2 - couldn't pass "solution 2"

I've tried to follow the "Error "Licensing has stopped working" | Mac OS", but I can't go through "Solution 2: Run the Licence Repair tool", since I get error
/usr/bin/python: can't find '__main__' module in '/Volumes/LicenseRecovery 11.6.1/LicenseRecovery/LicenseRecover.app'
after using the "sudo python " command.
I am running OS X 10.10.2

I think others have posted that the update has been temporarily pulled.

Licensing has stopped working; new computer

I have Elements 6 and a new iMac running 10.8.5, I got the above error message and it told me to contact Adobe customer support.

you should uninstall, clean and then reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
but you'll need your serial number to reinstall and activate.
Refer to:
Error "Licensing has stopped working" | Mac OS
I receive an error 150:30
Regards
Rajshree

My Photoshop CS4 has stopped working - Error 148:3 (Licensing has stopped working).....help!

My Photoshop CS4 has stopped working - Error 148:3 (Licensing has stopped working).....help please?
I've not changed anything since the last time I used it but it's just refusing to work.

Ed,
It seems that there might be some gremlin in the licensing module. The PS CS4 board has several similar instances. I do not know exactly what the problem is, but this should be an easy reset by Adobe. It has worked for the PS users and requires one free telephone call. I am with Harm on this. I doubt that many, if any, users can be of much help. The installation issues *used* to be simple and quick, but I have not had to make that call, since Illustrator 3. Have your S/N handy. If you purchased from the Adobe Store, a receipt # might come in handy too. Once your product has been verified, you'll probably be asked to enter a key, and away you go.
Good luck,
Hunt

Error 'Licensing has stopped working' Acrobat 9 Pro

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