'Error mapping function' with external procedures

I'm trying to create an external procedure in PL/SQL8.1 to run an operating system command from within a PL/SQL block.
The C function couldn't be simpler:
extern void host_command(char *command)
(void)system(command);
It's even ignoring the return value of SYSTEM!
I've generated what I THINK is a shared object file and copied it to $ORACLE_HOME/lib/host_command.so
I've then done CREATE LIBRARY HOST_COMMAND_LIB as '...'
Then I created a PL/SQL procedure:
CREATE PROCEDURE SHELL(IP_COMMAND IN VARCHAR2)
AS
LANGUAGE C
NAME "host_command"
LIBRARY HOST_COMMAND_LIB
PARAMETERS (IP_COMMAND);
And then EXEC SHELL ('touch /tmp/fred')
That's when ORA-6521 is raised.
I am running Oracle8.1.7.4.0 on AIX 4.3
Am I missing something?
Any suggestions will be thankfully received.
Andrew Hunter

Thanks.
In fact, using the supplied makefile in $ORACLE_HOME/plsql/demo and MAKING SURE THAT THE .SO IS EXECUTABLE(!) works.

Similar Messages

Error mapping function in external procedure call

I'm trying to create an external procedure in PL/SQL8.1 to run an operating system command from within a PL/SQL block.
The C function couldn't be simpler:
extern void host_command(char *command)
(void)system(command);
It's even ignoring the return value of SYSTEM!
I've generated what I THINK is a shared object file and copied it to $ORACLE_HOME/lib/host_command.so
I've then done CREATE LIBRARY HOST_COMMAND_LIB as '...'
Then I created a PL/SQL procedure:
CREATE PROCEDURE SHELL(IP_COMMAND IN VARCHAR2)
AS
LANGUAGE C
NAME "host_command"
LIBRARY HOST_COMMAND_LIB
PARAMETERS (IP_COMMAND);
And then EXEC SHELL ('touch /tmp/fred')
That's when ORA-6521 is raised.
I am running Oracle8.1.7.4.0 on AIX 4.3
Am I missing something?
Any suggestions will be thankfully received.
Andrew Hunter

Thanks.
In fact, using the supplied makefile in $ORACLE_HOME/plsql/demo and MAKING SURE THAT THE .SO IS EXECUTABLE(!) works.

ORA-06521: PL/SQL: Error mapping function with 10.1.0 external procedure

We have an external procedure running fine on 8.1.7 on VMS. After compiling and linking succesfully under 10.1.0, I get ORA-06521 PL/SQL: Error mapping function and ORA-06522: ERROR - vms_dlsym for file x, where x in the filename of the linked executable. Another external procedure that does not connect to the 10.1.0 database runs fine. What could be causing this error in Server 10.1.0 on VMS?
Thanks,
Dave

Here is the code to create the function:
CREATE OR REPLACE FUNCTION f1
(h_file_name IN VARCHAR2)
RETURN BINARY_INTEGER
IS EXTERNAL
LIBRARY l1
NAME "f1"
LANGUAGE C
WITH CONTEXT
PARAMETERS
(CONTEST,
h_file_name string);
Here is the beginning of the Pro*C:
int f1(epctx, h_file_name)
OCIExtProcContext *epctx;
char h_file_name[70];
char h_line_txt [251];
int lineno;
FILE *fptr;
/* register the connection context ... */
EXEC SQL REGISTER CONNECT USING :epctx;
The function loads a flat file into the database. It is probably not related but are unable to SQLPLUS/ or SQLLDR/ into the database from an OS autheniticated account (get ORA-12547: TNS:lost contact.) Thanks for taking the time to look at this. There aren't many people trying this on VMS, I'd bet.

DBMS_LDAP call fails with ORA-06512 Error Mapping function

Hi,
I am facing a problem with workflow integration with LDAP.
I receive
ORA-6512 Error Mapping Function on one particular line within the WF_LDAP.get_cfg_val procedure.
WHILE my_entry IS NOT NULL
LOOP
my_vals := DBMS_LDAP.get_values (p_session,
my_entry,
p_name);
The documentation says:
ORA-06521 PL/SQL: Error mapping function
Cause: An error was detected by PL/SQL trying to map the mentioned
function dynamically.
Action: Check the stacked error (if any) for more details.
This is the trace of the error:
ORA-06521 PL/SQL Error mapping Function
ORA-06512 at SYS.DBMS_LDAP_API_FFI line 0
ORA-06512 at SYS.DBMS_LDAP line 1332
ORA-06512 at SYS.DBMS_LDAP line 1302
ORA-06512 at SYS.DBMS_LDAP line 582
This is the header of the catldap.sql file
Rem
Rem $Header: catldap.sql 07-jan-2000.19:15:20 akolli Exp $
Rem
Rem catldap.sql
Rem
Rem $Header: dbmsldap.sql 14-dec-2001.23:25:22 rbollu Exp $
Rem
Rem dbmsldap.sql
Rem
This is the output while running it (No errors):
Library created.
Package created.
Package created.
Package created.
Package body created.
Package body created.
Package body created.
Synonym created.
Grant succeeded.
Synonym created.
Grant succeeded.
Database is :
compatible 9.2.0.0.0
Am I missing something?
I have searched all the forums and although there are many references to "Error Mapping Function", noone has reported it in the context of WF - LDAP Integration. So I am not sure how to proceed.
Please help.
thanks in advance,
Libin

Hi Libin,
Can you please explain to me the parameters that you put in the Global Preferences, the LDAP_port,LDAP_user,and the others, because I don�t know where I need to search in the server this parameters and I don�t understand su much of OID.
if you can give to me and little description of that parameters,this would thank for much.
anticipated thanks
Arlet

Problem with external procedure

Please,
i'm doing some experiments in Microsoft Win2003 environment calling a c function as external procedures.
I've build a sample using Dev-C++ that make a DLL (i don't know c language) named sysDLL.dll
DllClass::DllClass(char *cmd)
int num;
num = system(cmd);
I need only to execute some OS command from PL/SQL (rdbms 10.2).
I've putted DLL in $ORACLE_HOME\bin.
Then I've created library with this statement :
Create Library scott.c_sysdll as 'C:\oracle\product\10.2.0\db_3\bin\sysdll.dll'
and at the end I've created the procedure :
create or replace procedure scott.shell(cmd IN varchar2)
as language C
library c_SysDll
name "DllClass"
parameters (cmd string);
But when I execute this procedure from sql*plus I've always get :
ORA-06521: PL/SQL: Error mapping function
ORA-06522: Unable to load symbol from DLL
ORA-06512: at "SCOTT.SHELL", line 1
ORA-06512: at line 1
Please help me, thanks !

Suggest that you first make it much simpler. Do not object orientation. Use plain vanilla flavour C. And even before using C, use a kernel call instead. For example, the gethostname() is a standard Socket call that you will find on many operating system (including Windows & Unix).
The following code sample illustrates (can be run as is via SQL*Plus):
-- specify the external library (shared lib on Unix, DLL on Windows)
create or replace library libc as 'libc.sl';
-- The kernel call that we're going to wrap with a PL/SQL function:
-- int gethostname(char *hostname, size_t size);
-- wrapping this API call with a PL/SQL function
create or replace function gethostname( hostname OUT string, size_t binary_integer ) return binary_integer is
 external
 library libc
 name "gethostname"
 language C
 calling standard C
 parameters
 hostname STRING,
 size_t INT
-- calling the kernel API routine from within PL/SQL
set serveroutput on
declare
 host$ varchar2(60);
 rc$ integer;
begin
 rc$ := gethostname( host$, 60 );
 dbms_output.put_line( 'hostname is ['|| host$ ||'] return code=['|| TO_CHAR(rc$) || ']' );
end;
/

Of course, the DLL name for Window is different than the Shared Library ('libc.sl') used in the above snippet. Do not have a Win32 Oracle platform to test on, but you should find this API call in the winsock.dll library.

As for writing your custom extproc in C. Plain vanilla C is something as follows:
int dosomestuff()
return( 123456 );

Remember that this function has to be exported in the DLL interface.

Also keep in mind that using extproc is usually the last option to pursue when dealing with Oracle development. The basic rules are as follows:
1. Do it in SQL.
2. If it cannot be done in SQL, do it as a PL/SQL proc
3. If if cannot be done in PL/SQL. do it as a Java stored proc
4. If if cannot be done in Java, do is as an external proc
The times that I need to resort to using Java is less than a handful (most obvious one is using Java to gain o/s command line access). I have never put external proc code into production as we have yet to have a need for something so exceptional, that it cannot be done using SQL, PL/SQL or Java as the last resort.

Call to ldap server fails ORA-06521: PL/SQL: Error mapping function

I am getting this error(s)
ORA-06521: PL/SQL: Error mapping function
ORA-06512: at "SYS.DBMS_LDAP_API_FFI", line 0
ORA-06512: at "SYS.DBMS_LDAP", line 1338
ORA-06512: at "SYS.DBMS_LDAP", line 1273
ORA-06512: at "SYS.DBMS_LDAP", line 529
ORA-06512: at line 127
after binding and searching an ldap directory.
Line 127 is:
my_dn := DBMS_LDAP.get_dn(my_session, my_entry);
Both of the 'my_xx' parameters have been successfully set earlier in the script I believe as they produce no errors and DBMS_LDAP.count_entries(my_session, my_message) returns = 1.
I am following the example at:
http://download-west.oracle.com/docs/cd/B10501_01/network.920/a96577/smplcode.htm#636994
In fact any of the functions used in the 'while loop' in the above example give a similar error.
Apparently SYS.DBMS_LDAP_API_FFI is a call to an external C program, but this would be a standard Oracle one, not one I have written.
I am connecting to a non-Oracle ldap server, and have tried several (OpenLDAP 2.X, & Windows 2000 AD), with same results.
Any suggestions gratefully received.
Cheers
KIM

Fixed by running the catldap.sql script (ORACLE_HOME/rdbms/admin/catldap.sql) as SYS user and recreated the dbms_ldap packages. I am not sure why some of the functions worked OK and others did not.
KIM

Ldap problem, ORA-06521: PL/SQL: Error mapping function

I am getting this error(s)
ORA-06521: PL/SQL: Error mapping function
ORA-06512: at "SYS.DBMS_LDAP_API_FFI", line 0
ORA-06512: at "SYS.DBMS_LDAP", line 1338
ORA-06512: at "SYS.DBMS_LDAP", line 1273
ORA-06512: at "SYS.DBMS_LDAP", line 529
ORA-06512: at line 127
after binding and searching an ldap directory.
Line 127 is:
my_dn := DBMS_LDAP.get_dn(my_session, my_entry);
Both of the 'my_xx' parameters have been successfully set earlier in the script I believe as they produce no errors and DBMS_LDAP.count_entries(my_session, my_message) returns = 1.
I am following the example at:
http://download-west.oracle.com/docs/cd/B10501_01/network.920/a96577/smplcode.htm#636994
In fact any of the functions used in the 'while loop' in the above example give a similar error.
Apparently SYS.DBMS_LDAP_API_FFI is a call to an external C program, but this would be a standard Oracle one, not one I have written.
I am connecting to a non-Oracle ldap server, and have tried several (OpenLDAP 2.X, & Windows 2000 AD), with same results.
Any suggestions gratefully received.
Cheers
KIM

Scott,
Thanks for your concern. I should have explained. I am working in HTMLdb, successfully using ldap to authenticate, but now need to get the logged-in user's name and other details. All my attemps to use the wwv_flow_ldap functions have failed, and I am no resorting to DBMS_LDAP to get what I want. I am hoping thatsome helpful person can shed some light on this problem
Cheers
KIM

ERROR MAPPING FUNCTION

Hi All,
I've created a library and mapped it to the operating system directory(UNIX/AIX), and created a procedure that calls my C program through pl/sql, but I keep getting error
message (06521)Error mapping function. I have void datatype return values from my C program no calling parameters and it does return data when executed by itself. I've tested the directory path that I defined in my create library statement and, I believe It's reaching the C program in the said directory, but I recieve no data through the pl/sql program. TM states, as of oracle8 we can access external C,pascal,etc.. files.I'm assuming that this access can be achieved programmatically.
Am I overlooking something?
Thank you very much for your help!!

<BLOCKQUOTE>quote:<HR>Originally posted by Pankaj Choudhery ([email protected]):
parameters are not the same in pl/sql & C function<HR></BLOCKQUOTE>
Thanks for your reply Panka,
I think you're right there on the problem.
I too believe that the problem lies between the conversion of the datasources between the two languages.
I'm using oracle8's default external procedure datatype,to bridge the gap between the pl/sql code and the C parameters. By the Book its -- Varchar2(plsql) = STRING(external type) = C program(*char)...etc. There seems to be more to it than the book is explaining would you perhaps know of any other documentation sources?
Thanks again...

ORA-06521: PL/SQL: Error mapping function

Hi folks,
I am trying to run gather_table_stats for a particular table but am getting the below error. Any ideas?
SQL> execute DBMS_STATS.gather_table_stats( ownname=>'DBO',tabname=>'CD_JOURNAL_CHANGE_REG',method_opt=>'FOR ALL INDEXED COLUMNS',cascade=>TRUE);
BEGIN DBMS_STATS.gather_table_stats( ownname=>'DBO',tabname=>'CD_JOURNAL_CHANGE_REG',method_opt=>'FOR ALL INDEXED COLUMNS',cascade=>TRUE); END;
ERROR at line 1:
ORA-06521: PL/SQL: Error mapping function
ORA-06512: at "SYS.DBMS_STATS", line 10301
ORA-06512: at "SYS.DBMS_STATS", line 10315
ORA-06512: at line 1
I have runt utlrp.sql as sys but with no avail.
Kindest Regards,
Will

You did not mention if the applicable table contains an ADT columns, nested tables and so on.
You can also do a basic test to determine if the problem is potentially with the table, or with dbms_stats itself. Create a plain table, e.g.
create table foo( id number, foo_char varchar2(100), constraint pk_foo primary key( id ) using index );
Using the exact same dbms_stats parameters, do this table. If it works, it points to a potential problem with the other table - some data structure/data type issue maybe. If it does not, then you have a problem with dbms_stats itself.
You can also drop the indexes on the DBO table and try dbms_stats with different parameters. I.e. change the conditions to see if the error still occur in order to isolate the problem.
You also could log an iTar/SR for this with Oracle Support.

ORA-06521: PL/SQL: Error mapping function :ORA-06522:undefined :ODCIAggre

Hi,
I am getting the following error :
SQL> select MinDistance(TT) from egg1;
select MinDistance(TT) from egg1
ERROR at line 1:
ORA-06521: PL/SQL: Error mapping function
ORA-06522: /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/lib/custagg.so:
undefined symbol: ODCIAggregateInitialize
I am compiling my C program with OCI using the following command :
g++ -Wall -c custagg.c -o custagg.o -I$ORACLE_HOME/rdbms/public -I/usr/lib
I am linking to get a shared library custagg.so file with following command :
ld -shared -o custagg.so custagg.o $ORACLE_HOME/lib/l*.so ../../usr/lib/libstdc++.s*
I am not getting any errors during these two phases.
And when i am calling the extproc custagg(Mindistance) which i implemented using ODCI(oracle data catridge interface) ...I am getting the error undefined symbol : ODCIAggregateInitialize
So can any one please let me know what shared libraries are required to access the ODCI services and also am I compiling and linking it the right way or am I missing any libraries.
I have the oci.h & odci.h and several other header files in my :
$ORACLE_HOME/rdbms/public
And while linking i am using : $ORACLE_HOME/lib/*.so files.
So I don't know whether my directory is missing some shared files related to ODCI : can any one please let me know which files or shared libraries I am missing :
Below are list of files in my : $ORACLE_HOME/lib :
custagg123.o libclntsh.so libdbcfg10.so libjox10.so libocci.so.10.1 liborasdkbase.so libskgxpd.so libunwind.so.5
custagg.so libclntsh.so.10.1 libemmas10.so libldapjclnt10.so libocijdbc10.so liborasdkbase.so.10.2 libskgxpu.so libxdb.so
facility.lis libclsra10.so libhasgen10.so libnjni10.so libocr10.so liborasdk.so libsqlplus.so shell.so
hsdb_odbc.so libcorejava.so libheteroxa10.so libnjssl10.so libocrb10.so liborasdk.so.10.2 libsqora.so.10.1 sysliblist
hsdb_ora.so libcoresh10.so libhsbase.so libnnz10.so libocrutl10.so libqsmashr.so libsrvm10.so
lclasses12.zip libcprts.so.5 libhsnav.so libnque10.so libodm10.so libskgxn2.so libsrvmhas10.so
libagtsh.so libcxa.so.3 libimf.so libntcpaio10.so libodmd10.so libskgxns.so libsrvmocr10.so
libagtsh.so.1.0 libcxa.so.5 libirc.a libocci.so libons.so libskgxp10.so libuini10.so
Please reply to my queries.
Please let me know if you want to have a look at the symbols of my object file
Thanks & Regards,
-NN

Your issue may relate to XE and it may relate to OCI but it does not relate to SQL and PL/SQL. Consider posting your question in a forum where it will be on topic.
When you do include full version information (3 decimal places) and the code that is generating the exception.

ORA-06521:PL/SQL:Error mapping function :ORA-06522:undefined :ODCIAggregate

Hi,
I am getting the following error :
SQL> select MinDistance(TT) from egg1;
select MinDistance(TT) from egg1
ERROR at line 1:
ORA-06521: PL/SQL: Error mapping function
ORA-06522: /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/lib/custagg.so:
undefined symbol: ODCIAggregateInitialize
I am compiling my C program with OCI using the following command :
g++ -Wall -c custagg.c -o custagg.o -I$ORACLE_HOME/rdbms/public -I/usr/lib
I am linking to get a shared library custagg.so file with following command :
ld -shared -o custagg.so custagg.o $ORACLE_HOME/lib/l*.so ../../usr/lib/libstdc++.s*
I am not getting any errors during these two phases.
And when i am calling the extproc custagg(Mindistance) which i implemented using ODCI(oracle data catridge interface) ...I am getting the error undefined symbol : ODCIAggregateInitialize
So can any one please let me know what shared libraries are required to access the ODCI services and also am I compiling and linking it the right way or am I missing any libraries.
I have the oci.h & odci.h and several other header files in my :
$ORACLE_HOME/rdbms/public
And while linking i am using : $ORACLE_HOME/lib/*.so files.
So I don't know whether my directory is missing some shared files related to ODCI : can any one please let me know which files or shared libraries I am missing :
Below are list of files in my : $ORACLE_HOME/lib :
custagg123.o libclntsh.so libdbcfg10.so libjox10.so libocci.so.10.1 liborasdkbase.so libskgxpd.so libunwind.so.5
custagg.so libclntsh.so.10.1 libemmas10.so libldapjclnt10.so libocijdbc10.so liborasdkbase.so.10.2 libskgxpu.so libxdb.so
facility.lis libclsra10.so libhasgen10.so libnjni10.so libocr10.so liborasdk.so libsqlplus.so shell.so
hsdb_odbc.so libcorejava.so libheteroxa10.so libnjssl10.so libocrb10.so liborasdk.so.10.2 libsqora.so.10.1 sysliblist
hsdb_ora.so libcoresh10.so libhsbase.so libnnz10.so libocrutl10.so libqsmashr.so libsrvm10.so
lclasses12.zip libcprts.so.5 libhsnav.so libnque10.so libodm10.so libskgxn2.so libsrvmhas10.so
libagtsh.so libcxa.so.3 libimf.so libntcpaio10.so libodmd10.so libskgxns.so libsrvmocr10.so
libagtsh.so.1.0 libcxa.so.5 libirc.a libocci.so libons.so libskgxp10.so libuini10.so
Please reply to my queries.
Please let me know if you want to have a look at the symbols of my object file
Thanks & Regards,
-NN

It's only a quick guess but have you checked your tnsnames.ora file to ensure you've opened the environment to find the libraries? If you set the EXTPROC_DLLS=ANY, you open the database to security issues but it should tell you if this cause because you can't access the library that contains the symbol.
SID_LIST_CALLOUT_LISTENER =
(SID_LIST =
(SID_DESC =
(SID_NAME = PLSExtProc)
(ORACLE_HOME = <oracle_home_directory>)
(PROGRAM = extproc)
(ENV = "EXTPROC_DLLS=ONLY:
<oracle_home_directory>/customlib/writestr1.so
,LD_LIBRARY_PATH=<oracle_home_directory>/lib")
)

ORA-06521: PL/SQL: Error mapping function while writting into a text file

Hi,
I'm getting an errror ORA-06521: PL/SQL: Error mapping function while trying to write data into a text file.
I'm using the following code:
--To create a new directory
create or replace directory temp as 'C:/temp';
declare
                l_str varchar2(1000);
                output_file utl_file.file_type;
                cursor test_write_cur is
                     select EMPNO,ENAME,JOB,SAL,HIREDATE
                       from EMP
                     where DEPTNO=30;
begin
           output_file := utl_file.fopen('TEMP','TESTFILE.txt','w');
           for test_write_rec IN test_write_cur
           loop
            l_str :=     test_write_rec.EMPNO||'^'||test_write_rec.ENAME||'^'||test_write_rec.JOB||'^'||
                     test_write_rec.HIREDATE||'^'||test_write_rec.SAL||chr(10);
            utl_file.put_line(output_file,l_str);
                 end loop;
           utl_file.fclose(output_file);
end;Please suggest me if i'm wrong.
Thanks & Regards,
Sanket Mishra

Dear Sanket,
I think you are need use TO_CHAR() function
to_char(test_write_rec.EMPNO) ,
to_char(test_write_rec.HIREDATE,'DD.MM.YYYY')
to_char(test_write_rec.SAL)

Can't use voice/video functionality with external domain connected users through federation

Hello All,
Hope you keeping well..!!
We are communicating with external customers lync server through federation option setup on our corporate lync server. We have received the federation setting from the customer with SIP address which has been setup on our corporate lync servers after
that we were able to browse the customer contact through corporate lync account.
We were also able to chat with external customer but however voice/video functionality are not working through same session. Whenever we try to dial out external customer lync account it ended with error message "call ended due to network issue".
We have checked the setting from corporate lync servers and network point of view but doesn't find any issue which cause the disconnection to voice/video over lync. Could you pl help or guide with the way to resolve the issue.
Thanks, MK

Thanks for your reply.<o:p></o:p>
Audio/Video works fine within corporate when dial any lync contact. We only have issue while trying to use the same functionality with any other
external lync contact configured over federation option.<o:p></o:p>
We already checked the security rules and all required ports are open, as confirmed by local resolver group.<o:p></o:p>
We have checked with external parties and according to them their systems are hosted by Microsoft as part of office 365 suite and they already have
federation option for 17 different customers which works fine. Which means issue must be your local end.<o:p></o:p>
Is there any tool available to identify the issue from client end?<o:p></o:p>
Also I have a question here....In my corporate environment...client is sitting in India and lync servers are hosted in UK and users connect to it
over MPLS route. In Client lync configuration we have internal/external servers configured .....so when i tried to make a voice call with external lync users then I see from netstat -a command that traffic hitting to multiple public IP addresses
directly from my machine..<o:p></o:p>
Does it mean that client required internet connectivity with specific open media ports to connect with external parties for video/voice? or in ideal
case all request should handle by corporate internal server which should took UK internet path to connect with external lync contact?
Thanks, MK

Reg an Error: no function with name 'CURRENT_RECORD' exists in this scope

Hi All,
I am getting the following error when i try using Set_Item_Instance_Property for assigning a visual attribute to an item.
This is the code. I have replaced Display_Item with Set_Item_Instance_Property for setting the visual attribute.
--DISPLAY_ITEM(lv_cur_item, 'VA_CURRENT_BUTTON');
SET_ITEM_INSTANCE_PROPERTY(lv_cur_item,CURRENT_RECORD,VISUAL_ATTRIBUTE,'VA_CURRENT_BUTTON');
no function with name 'CURRENT_RECORD' exists in this scope
Any suggestion regarding this.
Regards,
Prasad.

L.Rajesh - :SYSTEM.CURRENT_RECORD global variable does not exist - use :SYSTEM.CURSOR_RECORD or :SYSTEM.TRIGGER_RECORD instead.
Prasad - what version of Forms are you using? For Forms 6i and higher, CURRENT_RECORD property is a valid reference. (not sure about Forms 5 or earlier as I don't have access to these versions any longer :) ) Are you logged into a database when you compile your code? There might be a TYPO somewhere in your code that the PL/SQL compiler can't determine the cause and CURRENT_RECORD is the first recognizable term the compiler can find. Sometimes, I've had to log out, close Forms Builder and reopen the form I'm working on to eliminate these types of odd compilation errors.
Hope this helps,
Craig B-)
If a response is helpful or correct, please mark it accordingly.

Audio to midi error - check conflict with external device - apogee rosetta

hey there
i have a problem and any help is much appreciated..
basically i am running a quad xeon dual 2.66 machine under 10.4.10 and using logic 7.2. 1 gig ram.
i am using a apogee rosetta 800 with the option x firewire card for my audio interface.
whenever i set a track up to record and 'play' logic i get a message saying,
'unable to sync audio to midi check conflict with external device' and then it says something like sample rate 43021 recognised.. something close to 44100 but not quite..
so i think my problem is a clocking/sync one maybe? i have tried everything i could think of, including fixes suggested on the forums here, but nothing so far seems to help e.g making sure autosync in on the transport is unchecked, checking audio MIDI setup.
worryingly with the few problems similar to this on the forums there doesn't seem to be a way to fix it!!
anybody who could help would be a lifesaver.. this is destroying my workflow!! emailed apogee and im waiting for a reply.
thank you very much
richie

Hi,
Ok, then there can be a few more possibilities,
Try this: unplug your Rosetta, and any other FireWire devices you might have. Basicallly you want to start Logic with the internal audio.
If this works ok, then it is not an issue with the Mac's hardware, and is an issue with a FW device.
Then, quit Logic, and plug in the Rosetta by itself. Boot Logic, and select it as the audio interface. Try playing stuff back. does it work? If yes, then the issue is with another FW device. If there is a issue, then there might be a corrupt driver, a bad FW cable, etc. Keep trying one by one to go through re-installing the drivers, and also try changing the FW cable. If this still does not solve it, there might be an issue with the Mac OS 10.4.10. You might need to install Pro App support 4.0. Also, there was a fix available from Apple not so long ago specifically for FW audio devices. Please do a search in Apple's suport site for "FireWire audio device" and see if you find the patch.
If the Rosetta works when it is the only FW device hooked up to the Mac, then you have a conflict with another device, like a FW hard drive, etc... check each one until you find the culprit.
Cheers

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