Error message (13013) when opening iTunes

Can anyone help with this enquiry. I amm trying to open iTunes but the following error message pops up when I do this: "the iTunes application could not be opened. An unknown error occurred (13013)". I have been able to unistall & reinstall iTunes but am unable to open it. Help please.

A couple of things to try.
Try deleting "iTunes Library Genius.itdb" from your iTunes folder.
If that doesn't work, try rebuilding your library.
With iTunes closed, drag iTunes Library.itl and iTunes Library.xml out of you iTunes folder to your desktop.
Then try opening iTunes, if iTunes opens, you will have an empty library, then you can import iTunes Library.xml.
There are instructions here:
http://support.apple.com/kb/HT1451

Similar Messages

  • Error message -50 when opening itunes

    Every time I try to open itunes, my computer says application can not be opened and there is an unknown error (-50). Please help! I can't even open itunes or connect my ipod!! Any help would be appreciated!
    Thanks!

    the -50 error could be related to ITUNES trying to synch with outlook. and there is a problem with it.
    go in the options of your ipod and desactivate those options
    Thanks
    Pat

  • HI. I have been receiving an error message recently when opening itunes the message says "itunes has stopped working. Windows will close theprogram and notify when a solution has been found." Anyone able to help?

    I've checked the problem reports and solutions on my laptop and this is what popped up.
    Problem signature
    Problem Event Name:    APPCRASH
    Application Name:    iTunes.exe
    Application Version:    10.5.3.3
    Application Timestamp:    4f14cc3d
    Fault Module Name:    iTunesMobileDevice.dll
    Fault Module Version:    503.2.0.1
    Fault Module Timestamp:    4ea63899
    Exception Code:    c0000005
    Exception Offset:    0003a5d0
    OS Version:    6.0.6002.2.2.0.768.2
    Locale ID:    2057
    Additional Information 1:    fd00
    Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:    fd00
    Additional Information 4:    ea6f5fe8924aaa756324d57f87834160
    Any help you could give would be awesome!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
    tt2

  • An unknown error occurred (-42110) when opening itunes after upgrading

    when opening itunes i get "an unknown error occurred (-42110) when opening itunes after upgrading to latest version.

    Try the following user tip:
    iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes

  • TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

    Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
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    Thanks!

    If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
    The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
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  • Error message (-41110) when launching Itunes

    rene.haller 
    Feb 24, 2013 4:30 AM 
    I have just downloaded the latest version of Itunes (or rather the latest update). And now I get an error message when i lauch Itunes: -(41110).
    However, it does not prevent me from actually using Itunes. It's just an error box that appears when Itunes is launched. Any idea?
    Windows 7 
    I have this question too (11) 
    Reply
    Categories: Installing, Removing and Upgrading
    Re: Error message (-41110) when launching ItunesFeb 24, 2013 4:10 PM (in response to rene.haller)
    Removing the SC Info folder as per the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document seems to help most folks reporting the iTunes launch 42110s: iTunes: Advanced iTunes Store troubleshootin
    I have the question above, bwecause of this annoying problem and the aswear they cave does not solve my problem, the answer is not clear in what to do.....

    Removing the SC Info folder as per the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document seems to help most folks reporting the iTunes launch 42110s:
    iTunes: Advanced iTunes Store troubleshooting

  • Error message 42110 upon opening itunes does not interfere with playing library or downloading.  Although printing jewel case lables the text prints over its self.  How do I fix this?

    I get an error 42110 upon opening itunes.  It has no effect on downloading to or playing my library.  However when I try to print a jewel case insert the text prints over its self.  How do I fix this.  It only started recently.

    Try the following user tip:
    iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes

  • I get error message 2096 when opening updated I tunes

    My quick time is working and I keep getting this message when trying to open Itunes, it says quicktime failed to install, but quick time is working? I have uninstalled and reinstalled 3x  my itunes worked fine till i updated

    -108 basically means "out of memory (RAM)".
    Try a restart of the Mac just before finalizing to release RAM.

  • Error message (-3256) when hooking iTunes up to Airport

    Whenever I try and hook iTunes up to remote speakers thru the airport an "Unknown error message (-3256)" keeps coming up and I can't stop it.
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    First, upgrade your Airport Express firmware to v6.3
    If that doesn't work, try this (sorry, the steps are for 10.4 since that's what I have).
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    To do so, return to the Firewall tab under Sharing and click "New..." Pick "Other" for the Port Name, then put in the number of the UDP port you found in the previous step in the blank for UDP Port Number(s). Add a Description so you'll remember what this is. Close and re-start iTunes and try again.

  • Error message 499 when updating itunes

    When recently updating itunes to 10.1, I have gotten an error message each time saying the itunes store is unavailable and I should try back later (error 499). It appears as though the error is with my computer, but I am not sure what that could be!

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  • Error message everytime I open iTunes

    Before opening iTunes I get a message that reads:
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    Try this user tip:
    https://discussions.apple.com/docs/DOC-4831
    Hope that helps. If not, you may find other suggestions if you look to the right under "More Like This" or search the forums for "42110"
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Why does this error message appear when opening Ffox?

    ent returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFileInputStream.init]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://xdmdownloadmgr/content/overlay.js :: anonymous :: line 110" data: no]
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  • Error code 998 when opening itunes.

    When i click on the itunes icon on windows 7 - 64 bit application does not launch.
    Please help.

    No one technologically saavy replied to me, but I did solve the problem and I thought I would share my own solution.
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  • Error message -10660 when opening files

    I've just bought a MacBook Pro 17, and repeatedly (but not every time) when I try to open a document, I'm getting an error message saying "The operation could not be completed. An unexpected error occurred (error code -10660). I have checked Get Info on the document and it's set to open with the correct application. And it does... if the application is open. I'm getting the error code only when the application is closed. Any ideas?
    Thanks!

    Hi, Steve.
    See my "Resetting Launch Services" FAQ.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

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