Error message 1500, installation already in progress. Help!
I'm having a problem. I was trying to download a program from Abbottdiabetescare.com so my husband can monitor his blood sugars. When it is almost finished loading, it comes up with an error message that says It says "Error 1500. Another installation is in progress. You must complete that installation before continuing this one." That's a direct quote. I got on the phone with their tech support but they couldn't help me at all. They said it had to be some process on the computer. His computer is a Toshiba Satellite L355-S7915. It runs on Vista. I have turned all of my Norton security off, and have restarted the computer, I disabled tss.exe because it was causing issues, but it still comes up with the same error message. Thanks for any help!
I was in safe mode with networking and now got this message. Is it because I'm in safe mode?
That's my guess. It tells us the Windows Installer is being used. That service is apparently not loaded in Safe Mode. See KB2642495. You've never seen that message after booting in normal mode, right?
Do the System Restore as far back as you can.
Also, uninstall the Norton stuff. Tear it out by the roots.
Download and run the Norton Removal Tool to uninstall your Norton product
Replace it for now with Microsoft's program, which interferes with nothing.
Microsoft Security Essentials
-Jerry
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Welcome to AD!
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