Error message 16 when trying to install Adobe Creative Suite CS6

iMac 21.5 inch
2.5 GH intel core i5 processor
8 gb Ram
OS X  v 10.10.2
I've got a serial # and Adobe ID.  I get to the point where I choose what to install, then I get error message.  The suite is already on my computer, but it doesn't work.  I get a message to reinstall it each time I try and use any of the products (Photoshop CS6, Illustrator CS6, etc).  However, I don't seem to be able to reinstall it.  I'm stuck in a loop.

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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