Error message 3212 - cannot operate itunes

After months of trouble free use, I downloaded ver 9 itunes. Now I get error message 3212 saying there is a problem with connectivity - remove firewall, or security is blocking connection. I removed all firewalls and disabled all security. On advice from Apple I uninstalled itunes. Reinstalled itunes. No change, I still cannot connect. Took my ipod to work. Downloaded ver 9 itunes there with no problem. Opened itunes ok, downloaded my podcasts (streaming radio) and updated my nano ipod. What gives? Only difference is at work we're using IE ver 7. At home, I had just downloaded IE ver 8. Does anyone have any ideas, because Apple cannot seem to help. Is there a prob with IE8 and itunes? Please help.

Hi RebeccaBlack,
Thanks for using Apple Support Communities. If you're unable to connect to the iTunes Store even though the internet connection is fine, this article may help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
- Ari

Similar Messages

Receiving error message -3212 cannot access ITunes store

Just reinstalled ITunes after having to reformat my hard drive. Now, I receive the error message -3212 when trying to access the ITunes Store. It says that I don't have an Internet connection. I do, however.

Hi RebeccaBlack,
Thanks for using Apple Support Communities. If you're unable to connect to the iTunes Store even though the internet connection is fine, this article may help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
- Ari

TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

HT1926 my itunes will not update due to an error message saying cannot find itunes.msi

I need help to resolve the fact that my computer will not update. It gives me a message about 95% way through the update that it cannot find itunes.msi and I also went to just uninstall the program completely off my computer and it gives me the same message. Help please!

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Open itunes get error message, can't find iTunes folder! & doesn't open!

Hi, I have Downloaded iTunes but it some how has installed itself onto a USB pen drive that I had connected at the time. I have unplugged this and downloaded iTunes again...which seemed to go ok but when I click the iTunes icon an error message appears ' Cannot find iTunes folder, this is normally located in the My Music Folder' and will not open iTunes. I plug the USB pen in and it works fine! I have tried to copy & paste the files on the USB pen but it doesn't copy them properly...can anyone help?

Hello mvguillet,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M.

Keep getting the error message "cannot connect to iTunes..." error message (-3212)??, keep getting the error message "cannot connect to iTunes..." error message (-3212)??

I keep trying to upgrade my iPad using iTunes..The error message "cannot attach to iTunes store...error message (-3212). Suggestions?

I get that problem once in a while and I will not be able to connect to the Internet with any of the 5 or 6 (or 7 or 8 ) web browsers that I use on my iPad. The one thing that I do that has never failed to work for me is to close all apps on my iPad and reset the device. I can't guarantee that it will work for you, but this works for me every time I get the server failed to load/can't connect to the Internet message.... Or whatever the exact message is.
If you have a ton of apps in the multitasking display, it can take a while to close them all, so you could just trey resetting the iPad first and that might be all that you need to do.
Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I cannot update my ipad2 to ios5. Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server. Tried resetting network settings, still not connecting. Tried updating iTunes, still not connecting.

I cannot update my ipad2 to ios5. Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server. Tried resetting network settings, still not connecting. Tried updating iTunes, still not connecting.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

My iTunes won't open on my laptop. Error message says The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Help Please!

My iTunes won't open on my laptop. Error message says The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Help Please!

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
I have tried a few things but iTunes closes right after i click okay. Anyone know anything?

Look in your Home > Music folder. There should be an iTunes folder there and it should have a number of files and folders including one called library.itl You want to guide iTunes to that file. If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

How do I resolve itunes error message " ipod cannot be used because the apple mobile device service is not started"?

After I had Best Buy restore my ipod to factory settings, went to itunes from computer to restore my music. Getting the error message " Ipod cannot be used because the apple mobile device service is not started". Ipod is connected to Wi-Fi, connecting to itunes o.k. on ipod

http://support.apple.com/kb/TS1567
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

Installed iTunes 64 on Windows 7 (home) HP and received this error message. The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Please help.

I installed iTunes 64 on a Windows 7 (Home) HP Pavilion and received this error message. the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Please help!

The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash

After years of using iTunes on my G4 suddenly it won't open. Error message says "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes". What do I do?s

After years of using iTunes on my G4 suddenly it won't open. Error message says "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes". What do I do? I have been attempting to move my Library to a newer MacBook Pro.

The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash

Updated iTunes and now get an error message that the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. ??

updated iTunes and now get an error message that the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. ??

hello!
i have a similiar problem:
i upgraded my mac from 10.6.8 to 10.7.something recently, but i did NOT update itunes, still running version 10.4.1. now i wanted to open itunes but it tells me, that my iTunes Library.itl was created by a newer version of iTunes - which i never used!
its annoying since i dont want to be forced to download a 720MB pckage of itunes every month - even more so, if the system start "lying" to me.
or is it another problem? anyone got the same? any solution? maybe an erratic prompt?
thanks, florian

I upgraded iTunes to 11. I now receive an error message which reads - 'The iTunes Library file cannot be saved. An unknown error occurred (-50). How do I correct this error?

I upgraded iTunes to 11. I now receive an error message which reads - 'The iTunes Library file cannot be saved. An unknown error occurred (-50). How do I correct this error?
Thanks
TDB

I know this doesn't help you Bud, but I've had this issue for at least the last couple of versions. If I can ask, what is you enviornment like? Local PC only, libray saved on another PC/Server?
In my case my library is on Windows 2003 server with the share mapped to drive M: This has worked for many years through both XP and Windows 7 until and update a while ago.
Thanks,
Rob

I have an iphone 4 jammed in MDU mode, I conect to itunes and asked to restore, it went through all the steps and nearly completed it gives me an error message saying cannot be restored error -1. Can anybody help me how to restore my iphone

I have an iphone 4 started the problem saying no service, then when restarting asked to connect to itunes and became jammed in MDU mode, I connect to itunes and clicked on restore, it went through all the steps and nearly completed it gives me an error message saying cannot be restored error -1. Can anybody help me how to restore my iphone. or what to do next, some reseller asked me to go the shop where I bought to replace it for me as this error cannot be restored by any shop. It has to be returned to apple and get it replaced. The warranty already expired and don't know what to do.
Please help

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1

Error message 3212 - cannot operate itunes

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