Error message 403 when trying to scan

Hi 
I have never had this error message before but all of a sudden when I am trying to scan to email i am getting error message 403 server connection - I have checked and printer is connected to internet? Hope you can help!

Hello @Jo1974 ,
Welcome to the HP Forum.
I understand that you are getting a server connection error when trying to scan to email.
I would like to help you with this.
Try setting a manual DNS.
This post by happytohelp01 should help show you how.
Efax 7510 still won't work after turning off/on ePrint several times
If that does not clear the error message, please let me know.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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