Error Message 5002-- need assistance

This has been my first problem with iTunes so far. I don't purchase music with a credit card, and for the past year and a half I've been running solely on gift certificates. So, my cash flow stopped about six months ago, and since then I've just been adding music to my shopping cart waiting for the opportune time to hit up people for money. I've about $60 worth of music in the shopping cart now and have no problem adding music to the cart.
However, about three or four weeks ago (yes, it's been a while, but I figured iTunes would sort it out on its own) I started getting the:
"We could not complete your Music Store Request. An unknown error has occurred (5002). There was an error in the music store. Please try again later."- message whenever I tried to access my shopping cart. I can't even see any of the music in my shopping cart, and iTunes hasn't fixed the problem on its own yet.
This shows up on every computer I access iTunes from. However, when I access my sister's shopping cart from the same computers, no message appears.
HELP!!

Hi
Have u gotten help yet? I have the same problem. This just started two days ago for me. Tried to follow instructions in help in doing things in Terminal but there is such a big caution to continue because changes would be permanent that I'm afraid to continue so I haven't done anything. This is my first problem too.

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