Error message 755p sprint

i keep running into the same problem. my phone puts up a message and says memory low, and that it may have been unable to save. but meanwhile, that would be a phone call coming in and it will tell me that. then it goes away only to re-appear moments later, and eventually it resets my phone and deletes everything from it. is there something wrong with this phone?
and i have not downloaded any apps besides solitaire
Post relates to: Treo 755p (Sprint)

Hard reset the device and check avail memory.
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB
Hard reset. Enter article # 887
Check memory. From the main applications screen click on the menu button, (bottum right hand corner of keyboard, next to the alt key.) Then click on Info.
Post relates to: None

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Error message on Sprint Treo 755P AirSAMStatemachine.c 1913 14721

keep getting the following error message when I try and sync to my email. I have checked with my IT person and have all the correct settings. Any help for this?
Post relates to: Treo 755p (Sprint)

Error 14721 means:
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Sprint Centro - VersaMail error message will not stop

I am getting the following error message every few minutes: VersaMail mail account: Send Mail Failed
I wish I could recount everything I did in the past 24 hours with my phone, but I can't. I know I upgraded to Centro-1.07-SPNT yesterday and then connected to AOL - I thought via versamail but I guess it was actually through Sprint mobile email (not sure I understand the distinction, sorry to say). And then I thought I would try to send an email via AOL and that's when the problems started. I have been receiving that error message ever since - all last night and continuing today. I deleted AOL from the sprint mobile e-mail. VersaMail is installed on my Centro but I do not see a user interface (i.e. button) to access it. I am not usually so helpless with technology but am very confused by what is going on. Your suggestions are welcome!
Post relates to: Centro (Sprint)

Hello Jim29. Thank you for posting on the HP Forums. I understand a Windows Update is failing. Based on the error, it is safe to assume that some part of your printer software is interfering. Personally, I would uninstall the printer software, then run the Windows Update. Once it is successful, reinstall the printer software.
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Treo Pro Error Message 530 5.7.1 Relaying not allowed cannot send Email from pop acct

I just purchased the treo pro thru Sprint. I love the phone I just cant seem to figure out the proper settings for my outgoing POP Email acct. Every time I set up the settings properly and attempt to send an email I get an error message "530 5.7.1 Relaying not allowed". I get this message with the outgoing server set to smtp.sprintpcs.com and i receive this error message through an "undeliverable" Email in the same account I am attempting to send from. When I have the account set to my ISP's outgoing server mail.optonline.net it will only send email if I have my device set to WIFI mode..... Any ideas? Thanks.
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Post relates to: Treo Pro T850 (Sprint)
This question was solved.
View Solution.

audiojay11 wrote:
P.s. I read in another posting where it advises to change the outgoing port # from 25 to 587. This sounds very familiar to me because when I recently set up my blackberry I believe cablevision advised me to do that exact modification. Now here is the million dollar question. How do you change the port #'s on the treo pro?
Try adding it to the server name, e.g.: smtp.provider.com:587

Sending pictures to email via messages produces an error message

I fairly certain that I've done this before, but I'm trying to forward pictures from messages to my email. Everytime I try I get an error message saying that the recipient has chosen not to receive messages from a 900-0 number on sprint. Has anyone else had this error or is it not possible to send pictures to an email address this way. Again, I'm pretty sure I've done this in the past.
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Palm Pre crazy symptoms: "phone offline", will not charge battery, will not start, error message "an error has occured that cannot be resolved"

This is a long description of a series of problems with my new Palm Pre. You may wish to search the text to find your specific issue(s). There is no solution in my post. Look for possible answers in the responses to come.
I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone worked great. Last night I plugged in the phone and updated the OS. After completion, I selected "Done" and went to bed.
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In upper lefthand corner of the phone there is the message "phone offline". Although the phone has been charging all night it reads "26% battery". I called the general Sprint tech support number and we tried the following things:
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2) Reset the phone (several different ways - call tech support so that you do this correctly)
The individual at Sprint then sent me to another tech support person, presumably 2nd tier.
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Sprint tech support person #2 also had me restart and reset the phone in a number of ways. In her words "we've tried every palm pre trick I know" and each time the phone was unresponsive. Often we received the error message "phone is offline". We did a full erase and after that the phone would no longer restart. At this point the error message came up saying "an error has occured that cannot be resolved" which referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky background with a semitransparent box over it with white text.
Sprint tech support person #2 then connected me with Palm support and the dance continued. Again we tried a whole bunch of resetting and restarting and erasing options. Palm support instructed me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. While that was happening he had me hold the "volume up" button and plug the phone into the charger. This caused a USB symbol to appear on the phone. When the file was complete I received an error message that the file couldn't run. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He then transferred me to another Palm support person who works with Mac users.
Palms tech support person #2 then informed me that I should have selected the "mac" download option on www.palm.com/rom. I verbally walked her through the whole series of webpages, telling her that it says that you need Windows (version whatever) or Mac (version whatever) but that at no time was there an option to download a different WebOS Doctor for different operating systems. After some more discussion she told me she would have to have someone call me back tomorrow.
- Third Series of Issues: phone stuck on USB symbol -
So at the moment the phone is completely useless. Not fantastic. I booted up the mac in Windows 7 and downloaded WebOS Doc and received the same error. I also ran Windows Vista virtually and received the same error. Later this afternoon I'm heading into work to try the same thing on Windows XP.
In the meantime, I got onto this forum and located a thread that provided a direct link to the necessary file:
palm.cdnetworks.net/staging/rom/webosdoctorp100ewwsprint.jar
After downloading that file, which I realized could totally be a virus, I was able to get WebOS Doc working on my computer. It required that I recharge the phone completely before beginning and now it's on the screen that says "Don't disconnect your phone" and the file is at 3% complete. Only... it's been at 3% complete for almost 30 minutes.
I am hoping that Palm will follow up with me tomorrow, but I'm leaving at 7am on a business trip and would love to have the thing working. Any suggestions are welcome, even if you can just tell me how to get the think disconnected safely before my flight tomorrow. I don't fancy getting through security with my phone wired to my laptop.
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Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

Hello and welcome to the forums;
Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
There may be additional technical support offered or suggested over the phone, this would need to be done first before a replacement could be issued.
Hope this helps,
TreoAide

App World Inaccessible - Error Message "App World has been blocked"

Dear All,
I recently purchased a Sprint-branded Blackberry Curve 9350 (in excellent condition) off of Amazon, and all of the phone is entirely functional, except that every time I try to access the Blackberry App World I receive a pop-up message reading "App World has been blocked".
Initially, when I switched my pre-existing Sprint line to my new Curve, the phone was entirely wiped and reset. I began using the various functions and only a few days later realized that I cannot access App World. I spoke to several Sprint representatives and over the course of a few days took the following steps, all without any success:
De-installed and reinstalled App World
Did a Batt-pull with the phone on, de-installed and reinstalled App World, and did another Batt-pull
Hooked connected the phone to my laptop and de-installed App World via Blackberry Desktop Manager
As I purchased the phone over Amazon, I don't believe warranty protection applies. However, it seem incongruous that all of the other applications and functionality of the phone work, with the sole exception of App World.
Could someone please suggest steps to remedy the problem and make App World accessible?
Also, could someone please advise whether I can bypass the App World app and install Blackberry apps onto the Curve directly via Blackberry Desktop Manager and, if so, what the steps to do that are?
Many thanks in advance,
Colby
Solved!
Go to Solution.

Hello,
From that description, I suspect a latent IT Policy is on your BB that is blocking AW. Normally, the error message would say more than what you reported, and that would be more indicative...but this is my guess from what you provided.
To cleanse it, you actually have several things you need to do...starting with checking to see if this is indeed the case:
KB30076 How to check for an IT Policy on a BlackBerry smartphone
Sadly, there also are also rare situations with "stealth" IT Policies that exist, but do not actually display as such via the above. Again, the complete error message may have provided a better hint about this issue.
Nevertheless, I believe you need to conduct certain steps anyway, especially given your method of procurement. Refer:
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
While it sounds as if someone did or had you do much of this, I think you need to review it to be sure. Further, none of those WIPE methods would actually have removed an IT Policy from the BB. Rather, you need to perform the ResetToFactory process, which I recommend you do instead of (or in addition to) the WIPE that the KB recommends:
KB31291 How to reset a BlackBerry smartphone to factory settings using BlackBerry Desktop Software
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KB03974 BlackBerry smartphone database list
Lastly...given this situation, it is entirely possible that there are further challenges with this specific BB. For example, if the BIS account is locked due to the BB being previously reported as lost or stolen, there will be nothing you can do about that, and you will never be able to have full services. But Orange certainly should be able to tell you if this is the case.
cbhjenkins wrote:
Also, could someone please advise whether I can bypass the App World app and install Blackberry apps onto the Curve directly via Blackberry Desktop Manager and, if so, what the steps to do that are?
These methods exist:
KB14473 How to install an application on a BlackBerry smartphone using the BlackBerry Desktop Software
KB04670 Install a third-party application with the Application Loader
KB28715 How to Install applications from BlackBerry App World using a computer system
However, there is no way to know if the IT Policy will also block these methods.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Need help installing keep getting error message when i install program

i download the beta version on my android epic phone by sprint and when i go to install the program it shows a screen installing then an error message pops up almost immediately and say that application was not installed how do i fix this i have tried to re-download it and install it again but it gives the same error message every time now i have also allowed outside markets apps to download on my phone and i still get this error message or what do i need to do to get it installed on my phone?

Firefox might not be able to run on your mobile . See [https://wiki.mozilla.org/Mobile/Platforms/Android#System_Requirements System requirements for Android mobile] and [https://wiki.mozilla.org/Mobile/Platforms/Android#Known_Issues Known issues for mobiles]

Microsoft Exchange ActiveSync Error Message using VersaMail

Device: Treo755p (Sprint), Palm Software
Platform: Windows 2000, Outlook 2003
When I go to my work e-mail account using VersaMail, the following message appears:
IT Policy Update. Your IT administrator has updated the password policy that applies to your phone. Press OK to go to the Security application now. You won't be able to sync with Exchange until you change your password.
When I click "OK," another message appears:
IT Policy Update. Your administrator requires a password with at least 152 characters.
When I click "OK,", it takes me to the Security settings on my phone. I've never set up a password on my phone before, so I don't know why this is happening. I already checked with the IT guy and they haven't changed anything on the server.
I tried a soft reset and nothing happened. I also tried to setting it up again as a new e-mail account, but Exchange ActiveSync isn't even an option when trying to pick the Mail Service. So something is screwy with the phone/software.
Post relates to: Treo 755p (Sprint)

Hello, I'm getting the same thing here, except I think I'm getting a better deal than some of you. It's only asking me for a 118-character password.
Post relates to: Treo 755p (Sprint)
Message Edited by timtrace on 10-27-2008 11:57 AM

Unable to Delete Aps: Error Message Indicates Memory is Full!!!

I have a new Palm Pre [Sprint] and have added zero aps to those already installed. I wanted to add one photo ap which would enable me to more accurately determine depth of field.
However, the error message indicates there is not enough available space and that I must delete files and/or existing aps.
I have added no additional files and thus cannot delete them.
I am more than willing to delete several useless [to me] aps but when following the procedure outlined in the directions they cannot be deleted.
Help!

Hello and welcome to the forums;
Have you tried downloading any other apps? If not, try and see if you get the same error. Try restarting your device by holding down the power button and moving the ringer mute switch next to it back and forth 3 times. Then let go of the power button, your device will restart. Try downloading apps again.
If you still run into the same problem for all apps, I recommend calling our technical support department. You may need to partial/full erase or use our webOS doctor to fully resolve the issue.
If the problem is just with the single app, you may want to file a bug report to the developer by going to the app, tapping on Report a Problem, and file a Bug with a good description of your issue.
Hope this helps,
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How do you get rid of an error message

I tried sending an email thru Imap and it didn't go thru
No I get this constant error message about email n ot sent
I deleted email from the outbox, but the error message won't go away.
How do you get rid of it?
Thanks
Alan
Post relates to: Pre p100eww (Sprint)

I also have this problem, with an email I mistakenly attempted to send through my RoadRunner account (which doesn't allow sending if you're not using them as your ISP).
I've deleted the email from my out box, but I keep getting the notices, even after a reset.
Tapping on the error message brings up the Outbox, with no messages. :-( Tapping on the header brings up the message "Login credentials rejected. Update your password." Tapping on that message brings up the "Edit Road Runner" scene.

Error Message for Incoming Yahoo! Emails

I have a friend that just purchased a Pre and is getting error messages when receiving incoming emails. We have set his Y! email account up numerous times to make sure his credentials are correctly entered. He is able to get into his account from the Mail Icon and view/access his email, but every time he receives a notification of a new email and touches the envelope in the lower right hand corner of the screen, he receives a Y!-branded error message that says that his Login Credentials are rejected and that he needs to tap to update his password. When he selects the error message, it sends him to the Mail sign-in page where he can update his credentials. He can send emails without any problem.
Post relates to: Pre p100eww (Sprint)
Post relates to: Pre p100eww (Sprint)

Try to remove the email account perform a restart shown here and add the account again. If the issue keeps happening you may need to do a partial and full erase.

Treo 755p - Sprint won't sync with Windows 7

I used the Treo 755 with XP with very few problems. I have tried and failed 6 or 7 times to connect to Windows 7. The installation takes me to the syncronize step and it dies there. When it won't sync I can only skip the step. It won't let me go back. I need to backup before I lose something important. Plus I have files I want to transfer and can't. Ideas?
Post relates to: Treo 755p (Sprint)
This question was solved.
View Solution.

I ask you the same question we ask everyone else having problems with Win7 - what version of Win7 do you have? 32bit or 64bit?
It's well known that you cannot sync via USB cable to any 64bit OS - Access (the company that owns Palm Desktop) never bothered to write drivers for XP/Vista/Win 7 64bit versions!
Only workaround is syncing via a wireless method - BlueTooth, Infra-red, or Wifi.
Please read this sticky thread set up in the HotSync area of the Forum concerning Win7 syncing:
http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=53678&jump=true
WyreNut
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I get a video error message after update.

When I go to one of my videos or go on youtube to watch a video I get an error message sayinh, "There was an error playing the file." Why is it saying this? Before the update everything was fine.
Post relates to: Pre p100eww (Sprint)

It looks that you may need to do a partial/full erase on the device. If you do not know how to do one here is the link. http://kb.palm.com/wps/portal/kb/common/article/23197_en.html

Error Message (Sys 0505) (0,841)

Hi
Does anyone know what an error Message (Sys 0505) (0,841) is and how to get rid of it?
Thanks
Post relates to: Palm TX
This question was solved.
View Solution.

There have been several threads on that error message. Does anything here help?
Hard reset problem and error message (sys 0505) (0, 841) Palm T/X [Dec.2008]
http://forums.palm.com/palm/board/message?board.id=software&thread.id=34723
Palm TX error message (sys 0505) (0,841) PLEASE HELP![Feb.2008]
http://forums.palm.com/palm/board/message?board.id=hardware&thread.id=26465
Error (Sys 0505)(0841)[Nov.2007+]
http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=26479
error(Sys 0505) (0, 841) [May 2007+]
http://forums.palm.com/palm/board/message?board.id=software&thread.id=13924
Post relates to: Treo 800w (Sprint)

Error message 755p sprint

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