Error message -9808 while trying to sign in to the itunes store

I receive an error message while trying to connect to the itunes store i have checked the firewall and its alright any help??

I had the same error code when trying to sort out Home Sharing on my Daughters iMac. The error turned out to be that my Daughters iMac was not authorised with my Apple Account (in iTunes go to Store / Authorise Computer). Also ensure that Parental Controls are not enables within the iTunes preferences.
Hope this helps.

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