Error Message - Acrobat not working

I've been struggliing with a persisten problem with Acrobat Standaard for some time now. It opens existing PDF's and will allow some editing. But if I try to create a PDF from say a word document or Web page it freezes and I have to close it using Task Manager. Then it wimply won't open and i get the following error messaage:
If I reboot then it's like starting over but always with the same end result.
I have updated Acrobat but to no avail. Recently I downlaoded the trial verson of Acrobat 11 but decided it was more than I needed. On install of Acrobat 11 it created a Folder of my Acrobat 10 install. I was hoping that when I reinstalled it from that folder I'd get a clean install but I'm experiencing the same problem. Presently I can't find my original Acrobat 10 CD. Severa mlonths ago I moved for Hawaii to NC and I can't put my hands on the CD.
I hope someone here can help me. I also have submitted an inquiry with Adobe support. Thanks.

Dear Ajlan. I did as you suggested. First I downloaded the Adobe cleaner. I
cleaned both Acrobat 10 and Acrobat Reader. I rebooted. Then I went looking
for Acrobat 10 using the link you provided. I followed the instructions on
the page ensuring that I was logged in to my account. The first few links
that stated "Acrobat 10" on the website actually were linked to Acrobat 11!
the one link that I did find after sifting through all of them would only
download Acrobat Pro. My serial number is not a valid Pro serial number.
All I want is a good clean link to Acrobat 10. Can you please give me a
direct link to Acrobat 10. Thank you. My serial number is -
<SN removed by admin>
Message was edited by: StacySison

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