Error message - "Adobe Reader could not open....
I have Vista and I have Adobe 8.1.2 and I can not open PDF files. All I get is "Adobe Reader could not open "file name" because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)." I can send the same email to my work email and open the file just fine so I know the attachment is okay. Does anyone else have this error and if so have you been able to resolve it?
Thank you!
I too am getting this message every time I try to open a pdf. I am running XP on both my laptop and desktop. Ever since I updated to Adobe 8.2 I have gotten the message. I can still open them on another desktop I have that is still running with adobe 5. I have even tried to uninstall 8.2 and reinstall 5 but it will still give me the same message. What do I need to do to resolve this issue?
Similar Messages
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PDF won't open on Mac with Adobe Reader Error message:Adobe Reader could not open
I have Adobe Reader 10.1.3 for Mac, (10.7.3) and am having problems opening pdfs. I get an error message: Adobe Reader could not open file name.pdf because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). The files are not from emails, but are from websites, government sites, professional organizations etc.) Help! Adobe is no help!
Manually download the files to your computer (right-click on the url). When the file is downloaded to your computer do you get the same message when you try to open in Reader through the File->Open menu? What about when you open the file in Mac's Preview application?
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Receiving error message using current Maverick version: "Adobe Reader could not open '***.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).". Is fix the same as on previous OS versions?
Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari. -
Why can't I open a pdf file on my desktop? I have Adobe Reader and running OS 10.10.1 I keep getting the same message: "Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
I tried that.
I saved the file 8pdk_96_4.pdf to my desktop and tried to open it using Adobe Reader but I get the same message: Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). -
Whenever I try to open an Adobe file I get this message:
Adobe Reader could not open ..... because it is either not
a supported file type or because the file has been damaged
(for example, it was sent as an e-mail attachment and wasn't
correctly decoded). This is driving me nuts !! Is there an Adobe
product that I can purchase that will make my Adobe Reader
work??? Right now it is useless to me and I have an important
download taht was sent as an Adobe download file and after
I downloaded the file Adobe Reader refuses to open it.
Please Help!!!!I am having the same problems!!! How can a person get help from ADOBE? Or do I cancel and find a different program for converting.
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Adobe Reader could not open 'April-15th-2014-Messenger.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
Most likely http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html
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Adobe Reader could not open 'aw14lookbook.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
Most likely http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html
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Does anyone had the same problem?
ednaroddy wrote:
Does anyone had the same problem?
If you search the forum you will find that the same problem is posted multiple times every day.
You will also find that the reply is always the same: see http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html -
Adobe Reader could not open a pdf file - either not supported file type or file damaged
On March 5th, I started getting the Adobe Reader error message "Adobe Reader could not open a pdf file because it is either not supported file type or the file has been damaged.
I get this when I try to open the pdf file as an attachment in Outlook 2013 from my G-Mail account. If I save the attachment and then try to open the pdf document, I get the same error4.
I get this error message with every pdf file that now comes to me in Outlook.
If I log on to my G-Mail I am able to open the pdf document. If I also save the attachment to my computer, I do not get the error message when I open the pdf file. This would suggest the file is okay
This would lead me to believe the problem maybe with Outlook.
I'm using Adobe Reader XI v11.0.10
I'm using Windows 8.1
Is anyone encountering this same issue with outlook?I copied it again. Do you see it? BTW, how do I set privacy? (I'm new at this)
I opened with two different notepads and got different information.here it is from Windows Notepad. First few lines are:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd
>
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<style type="text/css">td img {display: block;}</style>
</head>
Here it is from MS Notepad:
<HTML><HEAD><style>.ending {font-family: Calibri; font-size: 18px;}</style><BODY><TABLE><TR><TD colspan=100%><a href="http://www.trulynolen.com/questionnaire?l=14115468&o=141050070&z=85087-7515"><img src=http://newsletter.tnolen.com/email/service.png border=no></a></TD></TR><TR><TD align=center class="ending">If you would not like to receive email communication from Truly Nolen in the future, please <a href="http://newsletter.tnolen.com/unsubstart.asp?b=14115468&z=85087-7515&e=[email protected]/unsubstart.asp?b=14115468&z=85087-7515&e=[email protected]">click here</a></TD></TR></TABLE></BODY></HTML> -
I have tried to download Lightroom 4.1 on three different occasions and after it have downloaded completely, I get the error message "Adobe Reader could not open 'Lightroom_4_LS11_mac_4_1-2.dmg' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
I have the latest Lion OS on my iMac as well as an updated Adobe Reader.
Is it possible to buy a CD that has the upgraded files? (Yes, I have a registered 4.0 Lightroom on my computer).
Someone had suggested I contact Sales Support for information. How does one get sales support - the only thing I see is sales.
Thank you.Highlight the 'Lightroom_4_LS11_mac_4_1-2.dmg' and perform a "Get Info...". Then set "Open with:" to DiskImageMounter.
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why am I getting this error message when I try to open a PDF file? Adobe Reader could not open 'SBA 413.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
It's difficult for anyone to say how to fix it. Try getting a new copy of it. Did you download it from a web site, as an email attachment, or something else?
I donwloaded that form from the SBA web site and it worked fine for me. It is an XFA form created in LiveCycle Designer, but those should work fine with the desktop versions of Adobe Reader. So try downloading it: http://www.sba.gov/sites/default/files/SBA%20413_0.pdf -
Can anyone assist me? I keep receiving this message when I download my ebook ''Adobe reader could not open .....acsm because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't decoded).'
Much appreciatedI think you should ask in the Digital Editions forum, Adobe Digital Editions
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Adobe Reader could not open 'images rest 12-4.jpg' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
that is the message how do i correct this problemIt sounds like your file associations are messed up and Reader is trying to open your .jpg files. Is this correct?
If so, you just need to change the associations to choose what application opens them. Here's how: Change File Associations in Mac OS X -
I have a website that holds 23 different PDF's. They all download fine and open correctly when downloading from a Mac computer. They even download and open fine from a Mobile Phone. However my client is getting an error over and over again. I have tested it out and this is what I have come up with.
Error:
Adobe Reader could not open 'filename.pdf'" because it is either not a supported file type or because the file has been corrupted (for example, it was sent as an email attachment and wasn't correctly decoded)
I have resaved the PDF's to be compatible with Reader 6.
Works fine with
All Mac's using either Firefox, Chrome or Safari using Pro and Reader
iPhone downloads using iBook
PC's when downloading from Firefox viewing in Reader 9
PC's when downloading from IE 6.0 view on Reader 8
Error Message When
PC when downloading from IE 7 viewing on Reeder 9
PC when downloading from IE 8 viewing on Reader 9
Here goes the URL when the files resides.
Please help. I can not find a solution.Hi i have solved the ie bug creating the pdf phisically, this is the code i use:
$hostname = "XXXXXX";
$database = "XXXXX";
$username = "XXXXX";
$password = "XXXXXX";
$db = mysql_pconnect($hostname, $username, $password) or trigger_error(mysql_error(),E_USER_ERROR);
mysql_select_db($database, $db);
$query_rs_docs = "SELECT * FROM doc WHERE doc_name='".$_GET['doc_name']."'";
$rs_docs = mysql_query($query_rs_docs, $db) or die(mysql_error());
$row_rs_docs = mysql_fetch_assoc($rs_docs);
$totalRows_rs_docs = mysql_num_rows($rs_docs);
$t_pdf = fopen("/path to doc folder/doc/".$row_rs_docs['doc_name'], "w+");
fwrite($t_pdf, $row_rs_docs['doc_file']);
fclose($t_pdf);
header('Location: http://www.portalesardegna.com/doc/'.$row_rs_docs['doc_name']);
the db table (doc_name must contain the .pdf extension):
CREATE TABLE IF NOT EXISTS `doc` (
`doc_ID` int(10) NOT NULL auto_increment,
`doc_name` varchar(255) NOT NULL,
`doc_file` longblob NOT NULL
PRIMARY KEY (`doc_ID`)
) ENGINE=MyISAM;
Message was edited by: Portale Sardegna -
Adobe Reader could not open 'xyz.pdf'
Hi,
From my project I download pdf file. PDf file download in particular directory is successfully.
But when I open that PDF then I got Error Message.
"Adobe Reader could not open 'XYZ.pdf' because it is either not a supported file type or because the file has been damaged (for example. it was sent as an email attachment and wasn't correctly decoded). "
so what's problem? how can fix this bug?
My file download code
this.response.setHeader("Content-Disposition", "attachment;filename="+fileName+".pdf");
fileData = new byte[(int)file.length()];
in = new ByteArrayInputStream(fileData);
byte[] outputByte = new byte[4096];
//copy binary contect to output stream
while(in.read(outputByte, 0, 4096) != -1){
outputStream.write(outputByte, 0, 4096);
in.close();
outputStream.flush();
outputStream.close();Is the downloaded file a valid PDF file? Just by naming something *.PDF does not make it a PDF file.
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