Error message:Adobe Reader

I cannot open any reader files!  I keep getting the this message: Adobe Reader has encountered a problem and needs to close. Sorry........
When I click for more information this comes up:
Error signature
AppName: acrord32 exe   Appver 10.1.0.534  ModName acrord32 dll
there is a couple more numbers.
My son lives out of town and is going to Africa and has sent me his itinerary.
I really need to get this app. opened.  I cannot open any Adobe apps.
I have removed my program and re installed it.
I have fixed it via change as instructed on Adobe help as well as tried fixing from the program.
Can any one help me???

Try the following:
Uninstall Adobe Reader X
Reboot your computer
Delete directory C:\Program Files\Adobe\Reader 10.0
Download the EXE or the MSI installer from ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.0/ and execute e.g. either of the following files:
AdbeRdr1010_en_US.exe
AdbeRdr1010_en_US.msi
Good luck!

Similar Messages

  • I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working"

    I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help.  I get the same message. What to do?

    Can you open Reader by itself?  If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].

  • PDF won't open on Mac with Adobe Reader Error message:Adobe Reader could not open

    I have Adobe Reader 10.1.3 for Mac, (10.7.3) and am having problems opening pdfs.  I get an error message: Adobe Reader could not open file name.pdf because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). The files are not from emails, but are from websites, government sites, professional organizations etc.)  Help! Adobe is no help!

    Manually download the files to your computer (right-click on the url). When the file is downloaded to your computer do you get the same message when you try to open in Reader through the File->Open menu? What about when you open the file in Mac's Preview application?

  • Can't open PDFs, Initially received runtime error,updated Reader - new error Adobe Reader has stopped working, uninstalled re-installed same error message Adobe Reader has stopped working

    Can't open PDFs, Initially received runtime error,updated Reader - new error Adobe Reader has stopped working, uninstalled re-installed same error message Adobe Reader has stopped working

    Assuming that you are in Win (which you haven't said), you can try using this tool to first remove all traces of previous versions of Reader:
    http://labs.adobe.com/downloads/acrobatcleaner.html
    Then, download the full offline Reader installer from 
    http://get.adobe.com/reader/enterprise/
    and run it immediately after restarting your computer.

  • I get an error message "Adobe Reader has stopped working" when i try to use Firefox

    I get an error message "Adobe Reader has stopped working" when i try to use Firefox

    I have also retarted twice...

  • Adobe Reader on Toshiba laptop Windows 8 Error message: Adobe Reader has stopped working

    I uninstalled and reinstalled Reader and it works on the finish page but when I click on it I get the above message.  Below are the full details from the error message.
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    AcroRd32.exe
      Application Version:    11.0.3.37
      Application Timestamp:    518e18e3
      Fault Module Name:    StackHash_5861
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    00000000
      Exception Offset:    PCH_0C_FROM_ntdll+0x0002E1A4
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.2.9200.2.0.0.768.101
      Locale ID:    1033
      Additional Information 1:    5861
      Additional Information 2:    5861822e1919d7c014bbb064c64908b2
      Additional Information 3:    f3d5
      Additional Information 4:    f3d5be0cad2787556264647dc02181c3
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=190175
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\windows\system32\en-US\erofflps.txt

    guygriff wrote:
    it works on the finish page but when I click on it ...
    Sorry, I do not understand this.  But some things you can try when Reader is aborting...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

  • Using Maverick, error message: Adobe Reader could not open '***.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

    Receiving error message using current Maverick version: "Adobe Reader could not open '***.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).".  Is fix the same as on previous OS versions?

    Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
    Step 1
    If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
    Step 2
    There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
    Step 3
    If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
    Safari ▹ Preferences... ▹ Security
    and check the box marked
    Allow Plug-ins
    Then click
    Manage Website Settings...
    and make any required changes to the security settings for the Adobe PDF plugin.
    Step 4
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
    Step 5
    The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
    Step 6
    Do as in Step 4 with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

  • Error message adobe reader 11

    adobe reader could not open tif file becuase it is either not a supported file type or because the file has been damaged.
    same error message recieved for adobe reader 9 & 11
    please help

    See http://windows.microsoft.com/en-us/windows7/change-the-program-that-opens-a-type-of-file
    What program do you usually use to open .tif or .tiff (image) files?  These are the file types you need to fix.  But possibly others as well.

  • Error message "Adobe Reader blocked for this site".  Mac OSX 10.9.4  Have checked "always allow" option.

    Is OSX suported ?

    (Gary_Roger) wrote:
     I was wrong on both counts. With the help of the local Apple store, I found a solution. First, I Moved to Trash all adobe related files/folders from /Users/*myaccount*/Library/Cache and /Users/*myaccount*/Library/Preferences. When I started "Adobe Reader 9", I at least got the license agreement but again it failed with an "internal error". I then moved the /Users/*myaccount*/Library/Application Support/Adobe folder to my desktop. I was then able to start "Adobe Reader 9" successfully.
    I was having the "Internal Error" message on all my repeated installs of Reader in Mac OS 10.6 ("Snow Leopard") and this fixed it for me. The only thing I did different, was after the app finally launched without an error, I dragged all the non-Acrobat Reader folders inside of /Users/*myaccount*/Library/Application Support/Adobe back to the folder. I then re-launched Reader just to check and all was fine.
    Thanks! This fixed my Adobe Reader on Snow Leopard problem.

  • Keep getting error message Adobe reader plugin for safari

    I keep getting an error message saying that Adobe REader has detected Missing Components that require repair. etc. Ask to select components I would like to repair but the message freezes solid and I can't even force quit it.
    Anyone else seen this?

    HI,
    Launch Adobe Reader. From the Menu Bar click Help/Repair Adobe Reader Installation.
    If you still have problems, go to ~/Library/Preferences and move the com.adobe.Reader.plist file to the Trash, then try the Help/Repair Adobe Reader Installation again.
    Carolyn

  • Error message - "Adobe Reader could not open....

    I have Vista and I have Adobe 8.1.2 and I can not open PDF files. All I get is "Adobe Reader could not open "file name" because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)." I can send the same email to my work email and open the file just fine so I know the attachment is okay. Does anyone else have this error and if so have you been able to resolve it?
    Thank you!

    I too am getting this message every time I try to open a pdf. I am running XP on both my laptop and desktop. Ever since I updated to Adobe 8.2 I have gotten the message. I can still open them on another desktop I have that is still running with adobe 5. I have even tried to uninstall 8.2 and reinstall 5 but it will still give me the same message. What do I need to do to resolve this issue?

  • Error Message: Adobe Reader has stopped working correctly.  Windows will close the program and notify you if a solution is available.  I have uninstalled the reader program and reinstalled the reader program.  The same error message appears.  Help

    Does anyone have an answer to the above error message?

    Can you open Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

  • Fifrefox 17.0.1 and MAC OSX 10.8.2 I keep getting the error message "adobe reader cannot show documents in this Browser." How do I fix this?

    Ever since I updated to Mountain Lion, I have not been able to access PDF file using Adobe Reader or view streamed video using Adobe Flash Player. How can I get FireFox to work with Adobe on my MAC 10.8.2 OS?

    Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
    *Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
    PDF files may also be found under another entry like Portable document.
    * https://support.mozilla.org/kb/pdf-files-are-blank-and-cant-be-downloaded-mac
    * https://support.mozilla.org/kb/Opening+PDF+files+within+Firefox

  • Erroneous "IE 6.0 or greater" error message on Reader 10.0.1 install

    Greetings,
    We have recently upgraded to Reader 10.0.1 and this was done by a group policy push. 47 PCs accepted the Reader update correctly.
    However, 3 PCs failed to take the update. I have tried doing a manual install on these PCs but this also failed with this erroneous error message:
    "Adobe Reader X (10.0.1) requires Internet Explorer 6.0 or greater....."
    All our PCs are identically configured using a Standard Desktop Configuration, so I know the error msg doesn't make any sense.
    We are using Vista and Internet Explorer version 7.
    Any suggestions on how to fix this?
    Tony

    I'm having the same issue. Our environment is Windows 7 and Internet Explorer 8. Deploying with AD or manual install give the same error message. The registry and IE8 both report the correct version.

  • When I try to open a PDF downloaded from Adobe DC I get an error message:Adobe Acrobat Reader DC could not open 'nrneph.2015.33.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email

    When I try to download a PDF from Adobe DC, I get an error message: "Adobe Acrobat Reader DC could not open 'nrneph.2015.33.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)"
    I am using a Macbook Pro, OSX 10.9.5, Safari browser. Previous versions of Adobe Acrobat have worked fine for years.
    WGC

    What's the name of the file you are attempting to open?  Is it "ScreenFlow_4.5.2.dmg"?  If it is the correct name then the message is correct and you are attempting to open a file with DMG files extension and not one with a PDF file extension.  Adobe Reader opens PDF files an not any other file type.

Maybe you are looking for