Error message after running Software Update
Please help. I cannot do the latest Software Update. I have tried multiple time and each time I have gotten the same error message. Here it is:
"The update could not be expanded and verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that Software Update runs."
rachelbeth wrote:
I cannot do the latest Software Update. I have tried multiple time and each time I have gotten the same error message. Here it is:
"The update could not be expanded and verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that Software Update runs."
Welcome to Apple's discussion groups.
I can't help with your issue as a general problem, but for the specific update to OS X 10.6.6, I'd download the updater directly from http://support.apple.downloads, then install it from the ".dmg" file. The specific links will be either
http://support.apple.com/kb/DL1349 for the "combo" update or
http://support.apple.com/kb/DL1343 for the update from OS X 10.6.5.
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Error -36 after running software updates
I'm working at a new place that hadn't run software update in months. I just finished updating everything and now I can't connect to the server anymore. Everyone else in the office is connected, so it's just me. Also, I was connected a few hours ago before I started installing all the updates.
I had security and firmware updates included. Any ideas?
Also, the connection is being made with smb protocol, if that makes a difference. Thanks!
Message was edited by: Libbaloumost of the other computers in the office are PCs. There is only one other Mac. (that user is on vacation and I'm not sure if it will connect or not.)
I'm not sure about the server, but will try to find out and post later. (I came in this morning and nothing has changed).
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Error message after web software update
Every time I do a software update of the OS on my intel macbook, and no matter what Apple decides to update on my computer, after I do the requested reboot, i immediately get a message onscreen that Norton Utilities has detected new software, and do i want it checked out to see if it is a virus.
Is this message from Apple? I ask this question, because i have not loaded Norton utilities into my system. Perhaps stranger, I can not actually locate norton utilities on my hard drive. I did a spotlight search on norton and came up empty. Then i tried a search on symantec, which i believe makes this software, and came up with a folder in my library/startupitems folder called NUMcompatibiltycheck. Inside the folder is a file of that same name, plus startupParameters.plist, and a folder called Resources which contains two files called infoplist.strings and localizable.strings
Obviously, I don't want to make a terrible mistake by trashing files that the system may need to run properly. Can someone out there tell me if NUMcompatibiltycheck is the source folder for my Norton Utilities message? If so, can i trash the whole folder, without affecting the OS? and is this something apple pre-loaded onto my computer as part of OS X 10.4?thanks for your quick reply. I did what you recommend, specifically trashing that folder I mention in my previous post. It may be weeks before I upload any new apps to my two macs, which is the only time this message from Norton ever appears. But I do have a good feeling this will solve it. I thought I'd better ask before trashing anything in the library folder.
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Macbook will not boot up after running Software Update (Couldn't fix it)
Hi there,
I also have been experiencing some problems after running Software Update (Security update + Java) a couple of days ago. Similarly to Jandaf (http://discussions.apple.com/thread.jspa?messageID=9000023) I have only the gray start up screen + Apple logo + gear wheel constantly rotating. Based on the information provided in this forum I have tried some procedures which didn't solved my problem so far. Below I describe I have tried:
1) I have booted using the installation DVD and run the disk utility. When performing the First Aid/Verify Disk I found some errors ('Invalid node structure'). But I couldn't fix the problem using disk repair (same problem 'Invalid node structure' 'Volume check failed'.
2) I also tried to boot in single user mode (command + s) to run fsck -fy. It didn't work. I got the following message (last 4 lines):
CSRHIDTTransitionDriver::probe: -s
CSRHIDTTransitionDriver::probe: booting in single user .. do not match
Extension "com.apple.driver.AppleUSBTCKeyboard" has no kernel dependency.
Extension "com.apple.driver.AppleUSBTCEventDriver" has no kernel dependency.
3) When trying to boot in safe mode. I got a grey screen with the following message:
'You need to restart your computer. Hold down the power button for several seconds or press the Restart button".
4) I also tried to 'Archieve & Instal'. Again no success. After reading the DVD the action is terminated because some errors (does not specify).
5) I also tried the 'German Medicine' (http://discussions.apple.com/message.jspa?messageID=8728797#8728797) (i.e. Connect the 'problematic MacBook' to my old G4 via firewire and reinstall the 2009-001 update). Again no success. The G4 cannot mount the MacBook hardrive.
I don't know what to do any more.
A) Can I resuscitate my old system? If yes how?
B) If not, can I at least save the data I have in my old HD?
C) Is it possible to format and reinstall the OS or is this this computer doomed?
Apologies for writing so many questions but I'm really freaking out!
Thank you.
B.Hi BDAqua,
I did as you said and got a firewire backup drive (Seagate - FreeAgent Desk 500GB). I tried to make a carbon copy of HD but it seems that the copy had some problems. Below I report both the CCC and console logs:
1) "Cloning method: Backup everything
Delete items on target that aren't on the source: No
18:23:39 Enabling ownership on the target volume...
18:23:50 The target volume has ownership enabled.
18:23:50 The target volume has Access Control Lists enabled.
18:23:50 Authenticating...
18:23:50 Initiating synchronization engine...
18:23:51 Cloning...
18:31:20 rsync: readdir("/Applications/Utilities/Audio MIDI Setup.app/Contents/Resources/French.lproj"): Input/output error (5)
19:04:41 rsync: readdir("/System/Library/Components/AudioCodecs.component/Contents/Resources/Fr ench.lproj"): Input/output error (5)
19:05:41 rsync: readdir("/System/Library/CoreServices/Menu Extras/IrDA.menu/Contents/Resources/French.lproj"): Input/output error (5)
19:06:01 rsync: readdir("/System/Library/CoreServices/Menu Extras/User.menu/Contents/Resources/French.lproj"): Input/output error (5)
19:07:05 rsync: readdir("/System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/AppleUSBC DCECMData.kext/Contents/Resources/French.lproj"): Input/output error (5)
19:10:13 rsync: readdir("/System/Library/PrivateFrameworks/Assistant.framework/Versions/A/Resou rces/French.lproj"): Input/output error (5)
19:50:10 rsync error: some files/attrs were not transferred (see previous errors) (code 23) at /Volumes/Home/Users/bombich/Development/Bombich_Software/rsync-3.0.5pre2/main.c (1047) [sender=3.0.5pre2] (51)
19:50:11 rsync: Some errors were encountered during the backup., Error code: 51
19:50:14 Sync Engine warnings: (
"rsync: readdir(\"/Applications/Utilities/Audio MIDI Setup.app/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/Components/AudioCodecs.component/Contents/Resources/F rench.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/CoreServices/Menu Extras/IrDA.menu/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/CoreServices/Menu Extras/User.menu/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/AppleUSB CDCECMData.kext/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/PrivateFrameworks/Assistant.framework/Versions/A/Reso urces/French.lproj\"): Input/output error (5)",
"rsync error: some files/attrs were not transferred (see previous errors) (code 23) at /Volumes/Home/Users/bombich/Development/Bombich_Software/rsync-3.0.5pre2/main.c (1047) [sender=3.0.5pre2]"
2) "Mac OS X Version 10.4.11 (Build 8S2167)
2009-03-01 10:30:14 +0100
2009-03-01 10:30:21.962 SystemUIServer[213] lang is:en
Mar 1 11:20:32 Bs-Home-Mac /usr/sbin/ocspd: starting
Mar 1 11:38:25 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 12:46:40 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 13:54:55 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 15:03:13 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 16:11:31 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 17:19:46 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Main starting
2009-03-01 17:47:20.393 Skype[313] SkypeApplication::init called
2009-03-01 17:47:21.554 Skype[313] SKInitDebugLogging
2009-03-01 17:47:46.169 Skype[313] SkypeSound::setAudioDeviceUID: cannot find audio device with UID (null), trying to use default system output device instead
2009-03-01 17:47:47.208 Skype[313] SkypeSound::setAudioDeviceUID: cannot find audio device with UID (null), trying to use default system output device instead
Starting the process...
2009-03-01 17:48:36.186 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:48:36.367 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:48:37.367 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:48:37.369 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:59:16.450 Skype[313] SkypeSound::setAudioDeviceUID: cannot find audio device with UID (null), trying to use default system output device instead
Mar 1 17:59:19 Bs-Home-Mac crashdump[355]: Skype crashed
Mar 1 17:59:20 Bs-Home-Mac crashdump[355]: crash report written to: /Users/bernardolima/Library/Logs/CrashReporter/Skype.crash.log
Mar 1 18:23:50 Bs-Home-Mac authexec: executing /Applications/Carbon Copy Cloner.app/Contents/Resources/helper_tool
Mar 1 18:28:01 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Main starting
2009-03-01 18:41:03.154 Skype[393] SkypeApplication::init called
2009-03-01 18:41:12.433 Skype[393] SKInitDebugLogging
Mar 1 19:36:16 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 19:55:54 Bs-Home-Mac mdimportserver[480]: -[ABAddressBook sharedAddressBook] Can't ABACQUIREFILELOCK Framework/AddressBook/ABAddressBook.m:2746
Mar 1 19:57:12 Bs-Home-Mac mdimportserver[480]: * +[NSUnarchiver unarchiveObjectWithData:]: extra data discarded
Mar 1 19:57:12 Bs-Home-Mac mdimportserver[480]: * +[NSUnarchiver unarchiveObjectWithData:]: extra data discarded
Mar 1 20:44:34 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 21:52:51 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 23:01:07 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor"
Due to my lack of knowledge I can't judge how bad this is. But I can tell you that every time I read the word bad in the log it scares the s*** out me. -
I was running the newest version of Snow Leopard, and after running Software update, I can no longer run, open, sync or use iTunes in any way. PLEASE what happened?
I really regret that I said "OK" to Software Update message... after Software Update of these updates on 7-26-11:
Migration Assistant Update for Mac
Mac OSX 10.6.8 Supplemental Update
Safari
iTunes
Remote Desktop Client Update
Now I get a message:
iTunes cannot be opened because of a problem
Check with developer to make sure iTunes works with this version of Mac OSX. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OSX.
Process: iTunes [5092]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: ??? (???)
Build Info: iTunes-10315501~1
Code Type: X86 (Native)
Parent Process: launchd [111]
Date/Time: 2011-07-26 12:08:18.568 -0500
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 504736 sec
Crashes Since Last Report: 20
Per-App Crashes Since Last Report: 13
Anonymous UUID: B8B5EE28-970A-4E79-949B-EA2DD6E6DAA2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @loader_path/libgnsdk_musicid.1.8.2.dylib
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.35f1
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS543216L9SA02, 149.05 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0704, 0x24100000 / 2
USB Device: Hub, 0x0424 (SMSC), 0x2507, 0x26400000 / 2
USB Device: iMic USB audio system, 0x077d, 0x07af, 0x26440000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2502, 0x26470000 / 3
USB Device: Deskjet D4300 series, 0x03f0 (Hewlett Packard), 0x1f04, 0x26471000 / 5
USB Device: GD-0608-U, 0x056a (WACOM Co., Ltd.), 0x0021, 0x04700000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 3
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x04300000 / 2
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0307, 0x04310000 / 6
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x04330000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8216, 0x06110000 / 5
FireWire Device: unknown_device, Unknown
FireWire Device: d2 DVDRW FW, LaCie, Up to 400 Mb/secSame thing happened to me and I get the same error message. These are the programs that don't work
mail
keynote
pages
all Office 2011 programs
safari -
My ipod needs to be restore and I get a error message saying :ipod software update server coud not be contacted.
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Then tap Settings > General > Software Update
No data is lost due to a reset. -
Hello can someone please help? Trying to restore ipod and I keep on getting error message: The IPod software update server could not be contacted. The network connection was reset. Make sure your network is active and try again.
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
Macbook will not boot up after running Software Update
My MacBook will not boot up after running Software Update (Security update + Java?) earlier today. I have only the gray start up screen + Apple logo + gear wheel constantly rotating. I have tried restarts several times and tried to start up from my original system DVD - this makes no difference.
I called Apple support, tried resetting the power and PRAM - still no difference. He had no knowledge of other problems reported; although I note recent post may have same issue.
I cannot get an appointment at my Apple Store before Monday.
Any suggestions?Still no success. When I hold down the option key when powering up I get the hard disk icon plus arrowhead (only). When clicking the arrowhead it goes to the gray screen + apple logo+ rotating gearwheel.
This happens both with DVD in slot and without DVD. the DVD image is not coming up on screen. When I start up without DVD the hard disk icon appears promptly. When I start with DVD in the DVD is spinning for a short period before the hard disk icon appears. On clicking the arrowhead to hard disk icon the DVD spins again for a while then stops. Apart from the DVD spinning, both situations result in gray screen + apple logo+ rotating gearwheel. -
I keep getting a Networking Error: when i run Software update. i have 10.5.8 and want to upgrade to at least 10.6 or later. i know the network is working perfectly.
Snow Leopard OS 10.6 is not available via Software Update, it is paid upgrade.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
OS 10.6 Snow Leopard is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/ -
When I try to restor my ipad mini I get the error message "Te ipad software update server could not be contacted. You do not have enough access privleges for this operation." Please help!!
I also have same problem i dont knw what to do ???????????????? have u got any solution >>????
-
MacBookPro won't download updates. No error message. Using Software Update-not using App. Gray button just turns a lighter shade of gray and just sits there. Have done previous downloads last one on Jan.9 for desktop and two others.
So I've realized that iTunes needs service pack 2 for
XP, and I have 1, so I'm trying to download it, but
that's not working either... I wonder if you know
windows as well as apple? I have to turn the Active
x controls on and this tool bar is to appear so I can
do that but I can't get it to appear. I've tried
raising the security settings but nothing appears...
interesting.................what is service pack 2 and where can i find it? My itunes still flickers on and off when i attempt to use it. .. and how do i get to the active X controls so that i can adjust them? Thank you guys so much for your time and assistance :-D -
HT1338 Receiving Error when I run Software Update in Mountain Lion.
I am receiving the following error when I run software update in OS-X Mountain Lion. The operation couldn’t be completed. (NSURLErrorDomain error -1100.)
Is this a problem with my MBP or is there an issue with the AppStore servers? Is there an alternate way in Mountain Lion to look for updates if the problem is with the AppStore app itself?
Thank you,Apparently a server overload > NSURLErrorDomain error -1100
Try again later. -
I downloaded the new update for the iPhone 4, then left my computer and it went to sleep. I came back to it to update my phone and the message "The iPhone software update server could not be contacted." How can I fix this? I have already checked my LAN settings.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
After running software update, iChat closes in error
Hello!
I just ran software update and iChat is now 4.0.5. However, the buddy list doesn't show and it does not log me into AIM. So, I opened Preferences and if I click on any tab except for Accounts, the program keeps running. But, if I click on accounts, iChat closes and wants to send an error report to Apple. Any ideas?Is Internet Sharing On in System Preferences > Sharing ?
Some people are reporting that this seems to have reset itself.
9:47 PM Wednesday; July 16, 2008 -
Error message when using Software Update
Hi everyone. I'm getting the following error message when trying to download some items via Software Update:
"None of the checked updates could be saved. A networking error has occurred: Cannot open file (-3001). Make sure you can connect to the Internet, then try again."
This is for the following downloads:
iPhoto 7.1.4
iDVD 7.0.2
iMovie 7.1.4
Security Update 2008-005
Any ideas? I have no problems with Internet access at all. I'm running a new 24" Intel iMac 3.06 GHz with Mac OS 10.5.4
Thanks for any help you can provide.
BruceHello b:
It sounds simplistic, but restart your computer if you have not already done so. I looked, but could not find that particular error code.
Barry
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