Error message after trying to upgrade iOS 6, Error message after trying to upgrade iOS 6
I tried to upgrade to IOS 6 on my ipad2 and get an error message. It won't let me try to download again. What do I do to download iOS 6?
I tried to upgrade to IOS 6 on my ipad2 and get an error message. It won't let me try to download again. What do I do to download iOS 6?
Similar Messages
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I am getting a 3014 error message when trying to recover my iTouch after upgrading to 10.7.0.21. Everything worked fine until the upgrade.My PC is current with upgrades, I have unplugged all USB connections and I have disabled my firewall security.
Did you try this:
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
Also see:
HT4061 error message 3014.: Apple Support Communities -
Error message 1 after trying to restore iPhone 4, after upgrading it to iOS 5
I keep getting error message 1 after trying to restore my non-jailbreaked iPhone 4 after trying to upgrading it to IOS 5. The phone only displays a picture of the iTunes logo and a USB cable. I have tried everything I could find on the internet such as holding the homebutton while connecting the phone to iTunes, restarting the computer, switching computers, restore with another cable, take out the simcard etc. It works fine until the verry end, that's when I get the message. Please help!
Try downloading the 3rd party application called "Tiny Umbrella". While it isn't a software distributed by Apple it will be able to kick your iPhone out of the boot loop.
Mac OS X download, click here.
Windows XP/Vista/7 download, click here. -
Error code -50 when trying to restore I touch after upgrading to IOS 5
I recently upgraded to IOS 5. Everything went fine until I tried to restore the I touch. I get a error message " A error occurred while restoring this IPOD (-50). I looked threw apple support and found a couple of links. I'm running windows 7 with no third party security. I've tried a different USB port, I Tunes 10.5.3.3 , checked window for the latest upgrades and reset my computer. When I plug my I touch in a window pops up and say I Tunes was interrupted while restoring the contents of the iPod would you like to restore again now? After clicking continue restore, the error message immediately pops up. Ran a sysnc test and it came back fine. I don't know if this would help but here is the dionostics I tunes ran.
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
ASUSTeK Computer Inc. U50F
iTunes 10.5.3.3
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
Current user is not an administrator.
The current local date and time is 2012-01-31 20:36:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:
Description: JMicron PCI Express Gigabit Ethernet Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name:
Description:
IP Address: 192.168.1.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Jan 31 19:39:45 2012
Lease Expires: Wed Feb 01 19:39:45 2012
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-01-31 20:33:47.
**** Device Connectivity Tests ****
iPodService 10.5.3.3 (x64) is currently running.
iTunesHelper 10.5.3.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Randy's IPOD, iPod touch (4th generation) running firmware version 5.0.1
Serial Number:
**** Device Sync Tests ****
Sync tests completed successfully.See the More Like This Section on the right...
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I have been trying to download iOS 6.1 on my ipad. After its been downloading for about 4 hours, I receive a message that there is an error and cannot download. How can I delete this download from my settings? I tried downloading other apps, but it will not let me unless I download iOS 6.1
What iOS are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
HELP! iPhone 4 is BLANK after trying to update to iOS 6, error message during restore...
I tried to submit question to Apple Support, but I have to enter my phone's serial number and it doesn't work! From what I can gather, it wasn't restored, so I can't get the serial #!!!
When I connected to iTunes earlier this evening, a window popped up about updating iOS. (I had to update thru iTunes b/c I've never updated iOS!)
I chose "download & update". After ~2 hours of downloading software, it began doing some different things, soon after it started the restore process, an error message popped up. The first suggestion was to download the newest version of iTunes, which I did, next-restart laptop, opened iTunes, and iPhone doesn't show as a device, and choices like "sync" are gray (can't choose them).
By looking through and reading other questions and answers in the community, I think I've found the backups stored on my computer.
I just can't get anything to work. proc
I love my phone, please, please help!
In pretty easy to understand terms. (please no talk of clouds, etc. )
I didn't do any backups myself prior to starting b/c it clearly said all of those things would be backed up and restored during the process.
thank you!when I started the update I was at the end of the preparing to download phase and now my screen is just flashing on and off with apple logo
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While upgrading my iPhone 3GS to iOS 4.2 something went wrong and came up with the message "The iPhone could not be restored. An unknown error occurred [1015]." Now it will not start at all. It just stays on screen with USB and the iTune picture. What can I do to get it going again. I only tried to upgrade because I was prompted to up-grade and now I am helpless. I did a backup before starting the upgrade. The error message did not tell what to do next. Any help is very much appreciated.
Usually that means the iPhone was hacked to unlock it from the original
carrier .
Updating the operating system locks it back to that original carrier
You could try this
http://support.apple.com/kb/TS3281
However if the iPhone was hacked it is probably a paper weight now
and as this is an Apple hosted forum you can get no further help here -
When I am trying to upgrade my iOS version I am getting an error message saying " the iPad software update server could not be contacted", I also get an error message prior to that which says the certification of the server is invalid?
Temporarily disable any security software on the computer and try again.
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Error message:This IPHONE cannot be used because the Apple Mobile Device service is not started. It is a 3GS version 4.3.5 (8L1). I had upgraded my ITUNES and after two attempts to update to IOS 5 (it timed out each time), I am now getting the message above. everything seems to be working. I have rebooted both computer and IPHONE. I am have had for couple of years. Anyone have other tips or ideas?
There are instructions on this page for how to start it and how to set it to start automatically : http://support.apple.com/kb/TS1567
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Earlier today I was asked to update mu IOS which I did through my wifi (power connected). On return I just had the "connect to Itunes" icon. I've tried to restore the settings as suggested on the summary page but after downloading and verifying the connections and device the restoration locks up after about 30-40minutes due to an unknown error.
Is there anything I can do to overcome this?iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
I am trying to upgrade my iPhone 4 to the latest iOS via iTunes, but I keep getting a message saying that an error [-5000] occurred and continuing will delete all content on my iPhone. What's the solution?
okay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on? -
previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert
previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert
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i tried updating my ipad over a wireless, after downloading the update i was unable to install with a message an error occurred installing ios 7.0.3
Hello mom_5_01,
The following article should be quite beneficial in your endeavor to update your iPad.
iPad: Unable to update or restore
http://support.apple.com/kb/HT4097
You may encounter the following symptoms while updating or restoring your iPad:
iPad continually restarts but never displays the Home screen.
An update or restore did not complete and the iPad is no longer recognized in iTunes.
iPad stops responding, showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.
If this occurs, you can place iPad into recovery mode and attempt to restore again. If iTunes displayed an alert with an error code, see this article before attempting the steps outlined here.
Cheers,
Allen -
I've tried to update my ipad 2 with IOs 6 but it was not possible. An error message always appear after some time during e download. Is there an solution?
Are you trying to update via wifi or connected to your computer?
Cheers, Tom -
When I try to upgrade and install to iOS 5.1, error message prompt "operation stop running". I have tried several time but failed. Also, would like to know why always need to have wifi access in order to upgrade the version of iPad iOS, what is the purpose of 3G then? This is really nonsense using wifi + 3G iPad. need help ! Thanks.
The file is too large to download via 3G. There is a 20MB limit with 3G. The purpose of having 3G is that you have internet access everywhere and do not need to be near a WiFi hotspot or network.
Not every single thing that you do every single minute of the day on the iPad involves downloading files larger than 20MB. You can surf the internet all day long sitting out in a park somewhere with 3G - but not with a WiFi only iPad - unless you use a hotspot with it.
Try turning off your firewall and anti virus software while you try to download the iOS update.
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