Error message:"An error occurred loading this content"

I have been having problems renting movies on Apple TV. On Sunday evening February 17th I tried to rent "Hotel Transylvania". I went through the steps to rent a movie, i pushed play and watched Apple TV loading the movie and after approx 2 min a "An error occurred loading this content". I went through the same steps 3 more times with the same error. I decided to rent another movie instead. I was able to rent "Flight" and started to watch the movie. At the 17 minute mark of the movie, the movie quit playing. I tried everything to get the movie to play beyond the 17 minute mark but wouldn't work. I went through the steps to upgrade the Apple TV software but neither movie would play after the software upgrade. I tried to play the movies again on Monday February 18th and the 19th with no luck. I did a General>Reset>Reset All Settings, and still not able to get past the 17 minute mark in the movie "Flight" and "Hotel Transylvania" wont play. I am able to watch the movies i have purchased in the past. ie Slap Shot. I can also watch movies on Netflix. I have 2 hours left to watch the "Flight"
movie but can't get it to work.

apps have to support airplay and or airplay mirror for it to work

Similar Messages

  • When starting a rental movie, I get the message: "An error occured loading this content, please try again later". Any ideas how to solve this issue?

    When starting a rental movie, I get the message: "An error occured loading this content, please try again later". Any ideas how to solve this issue?

    Firstly, I should have typed speedtest.net previously.
    Now that's an interesting comment you make, out of interest do you have any purchased HD movies in your iTunes collection, if so, do they play on the Apple TV with your new tv.

  • Why won't my videos play? They start on the device that they are on, then stop and I get an error message...An error occured loading this content.

    Why won't my videos play? They start on the device that they are on, then stop and I get an error message...An error occured loading this content. This comes up on all of my computers. I reset the Apple TV to Factory Settings and still get the same message.

    Hi There,
    I had the same problem took me several hours to try and sort it out but nothing worked.
    I then went to the following apple link
    http://support.apple.com/kb/TS5376
    Follow everything to a T and you will get the use of your Itunes again.
    Hope this helps. Good luck (And remember to breath lol )

  • I rented a movie The King's Speech. But I couldn't download it because I kept receiving an error message saying "An error occurred loading this content. Try again later." However, I could rent other movie and watch it. Young

    I rented a movie The King's Speech. But I couldn't download it because of an error message saying "An error occurred loading this content. Try again later. I tried it several times, but I still get the same error message. I tried other movie and could download  and watched it. Therefore, I assume that only this movie makes trouble. Am I right? If I am right, should I ask a refund to Apple for this movie?

    I posted the same sort of problem in the thread
    https://discussions.apple.com/message/15562522#15562522
    I noticed in my instance that it is HD content that is giving me the same problem, but Standard Definition (SD) content downloads and plays no problem.
    Would this be the same with you? Have you been able to download a play an HD rented movie?

  • Purchased a movie.  Trying to watch it through Apple TV.    Receiving error "An error occurred loading this content.  Try again later."  I have tried to play the movie several times but still get the same message.

    I purchased a movie using Apple TV.  I keep receiving the same error message "An error occurred loading this content"

    There may be network issues or issues with Apple's servers.
    Personally I would unplug and restart AppleTV.  If there are still problems and you can access the iTunes store sections to browse I would contact itunes store support.
    AC

  • When trying to view youtube I get this message"an error occured loading this content" any ideas why?

    When I try to view YouTube content I get the message "an error occured loading this content."  This did not happen until recently.  Any ideas why?

    Hi,
    I'm facing the same issue.. Just updated the software a few days back and I started getting this error... logged into youtube can view the playlists, subscriptions etc but when I try playing any video or Rent a movie etc...the message kept popping up... "Error Loading Content, Try again later"....
    Arrrgggh.....
    Can someone help us with this...

  • TS3623 "An error occurred loading this content..try again later" is the message that I get when using my Apple TV remote.  I click on Breaking Bad; then I click on an episode and get the message which I just quoted.  Is this a Netflix problem?

    Why am I getting the following message when using my Apple TV remote on Netflix:  "An error occurred loading this content....try again later?

    Make sure DNS is set to ISPs (settings - general - network - DNS should be set to automatic). Trey rebooting ATV, and router. Make sure all are up to date.

  • Can't play rented movies.  They appear to download OK and the timer accurately reports days remaining to watch.  But whenever I try to play the movie I get this message, "An error occurred loading this content.  Try again later."

    Can't play rented movies.  They appear to download OK and the timer accurately reports days remaining to watch.  But whenever I try to play the movie I get this message, "An error occurred loading this content.  Try again later.". Have been using the Apple TV for 2 weeks and everything else seems to work OK.  The Apple TV reports its SW is up to date.  I've tried this with two movies rented frim iTunes directly from the Apple TV.

    If after you download the movie, you navigate away and do something else with your Apple TV the content you have downloaded will be overwritten and you'll need to download it again. It's a pain in the neck for many who have slow downloads but it's something that comes with using volatile memory rather than a hard drive for storage.
    Perhaps you're not doing this, but I thought it worth mentioning.

  • I've rented several movies over AppleTV, but can not download. I get a message "An error occurred loading this content. Try again later. " i've been trying for 3 days now... anyone with similar problem?

    I've rented several movies over AppleTV, but can not download. I get a message "An error occurred loading this content. Try again later. " i've been trying for 3 days now... anyone with similar problem?

    I have the same issue, to temporarily fix it go to Settings > General > Restart.  When it restarts the movie should play.  You have to do this for each movie for the most part.

  • Is it possible to run BBC iPlayer from an iPhone4 through AirPlay to Apple TV2 please? I keep getting the message "An error occured loading this content. Please try again later"

    Is it possible to run BBC iPlayer from an iPhone4 through AirPlay to Apple TV2 please? I keep getting the message "An error occured loading this content. Please try again later"

    First, try a system reset on the iPod.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If that doesn't work, reset the Apple TV.  I'm not at mine right now and I'm talking from memory but the reset is somewhere in the Settings menu.

  • I keep getting the "An error occurred loading this content" message

    How do I fix the "An error occurred loading this content" message?

    ATV2 with latest October 2014 update.
    Same problem here as well. Downloaded an update back in August because it was forcing it down my throat. Ever since then I've been having the same problem over and over. I downloaded the most recent update (October 2014) and the issue was not fixed. I've restarted, rebooted, waited, downloaded most recent software, done 42 headstands, gone to counseling and still no changes. I don't have cable but watch Netflixx and Youtube on my ATV for entertainment. Netflixx and Youtube are not issues on my phone or computer. I believe this is an ATV issue.
    Come on Apple, whats going on with you guys recently? Your quality in products is declining, people are starting to buy other than Apple products, and it doesn't seem like you guys really care for the consumer. I've been a die hard Apple guy owning iphone, macbook, and ATV but strongly considering switching. Calling the Apple gurus who know things about stuff. CAN YOU PLEASE FIX THIS ISSUE IF YOU WANT TO KEEP ME AS A CUSTOMER????????
    Has anyone successfully fixed their ATV issue?

  • HT1551 When I start streaming a movie, I receive a message that says. "An error occurred loading this content."

    When I start streaming a movie, I receive a message that says. "An error occurred loading this content."

    Welcome to the Apple community.
    Have you tried restarting the Apple TV or your router.

  • TS2972 An Error Occurred Loading This Content Please Try Again Later

    This seems to be a pretty common issue that many of us users are having. But mine is a bit different...
    I had had no problem at all in the first 3 months of using my ATV, but then all of a sudden during a Tv Show i was watching via Home Sharing the error appeared, mid show!
    I have tried exiting to the main menu, restarting, rebooting anything and everything connected to eitehr my laptop, ATV, Router and TV.
    All of the files are mp4s and open in itunes no problem, and if I load them on to my iPad and start watching through the TV from the iPad's AirPlay it works fine.
    Some files work sometimes but not other times, and there seems to be no rhyme or reason as to why some work when others don't.
    Has anyone got any ideas of what the problem is and how I can fix it?!

    I bought Flight and have never been able to watch it.  Get the same error message every time. 
    "An error occurred loading this content. Please try again later."
    How do I get a refund?  Anyone know?

  • Rented movies on ATV2, can't play- An error occurred  loading this content.

    When I attempt to play the two movies on ATV (Gen 2) I rented, I receive the error:
    An error occurred loading this content. Try again later.
    No other messages display, and it is not clear what to do next, or how to fix this issue.
    I tried the following to solve:
    - latest updates for ATV (I'm on version 4.2.1(2100))
    - unplugging power, then plugging back in
    - stop "Home Share" on ATV, then turn back on
    - log out of iTunes account on ATV, then log back in
    I've yet to try:
    - reset on the ATV (on the General menu)
    - setting back to factory defaults (on the General menu)
    I have not tried the above two, since the ATV is 2 days old and honestly did not think I needed to do this.
    I have two Windows computers, one with Vista, one with version 7. Both have iTunes 10.2.1.1 installed. I have iTunes "Home Sharing on" for both computers, including the ATV. I can see my iTunes library on the ATV and play music; I can also play iTunes radio just fine with the ATV. I've been able to access my NetFlix account and stream movies just fine with NetFlix.
    I was able to purchse the movies, but not able to play on the ATV; thus, I seem to be able to get to iTunes since I could at least rent movies.
    Is there anything major to double check to make sure I've set everything up right? The book that came with ATV looked pretty plug-n-play, but I cannot get this to work (playing videos). I also have an iPhone that I just purchased- I've plugged this into the Vista computer to do sync's and get updates, but don't have it plugged in on a reqular basis.
    What am I missing to try and troubleshoot?
    Thanks much!

    I bought apple tv a few weeks ago. It worked to start with but was very slow and not really usable as when you picked a movie it would take anything from 20 mins to 6 hours to start. I assumed it would to memory but it doesn't so you have to sit and wait for it to start which renders it completely useless.
    Then came a software update about a week ago. Since then it no longer loads rented movies. After I have paid for the movie it says press play. After that it says "unable to load content, try later"
    I emailed apple support. They dont know what the problem is so they refunded my money and removed the films from my apple tv.
    Apple also asked questions About my iTunes version etc which is completely stupid as this has nothing to do with itunes as apple tv is 100% independant and designed as a stand alone device.
    My advise- I will get a refund and use the money to buy apple tv 1 from ebay as it has a hard drive and loads movies in the background rather than using a stream.

  • Apple tv is not working: "an error occurred loading this content. Try again later".  Any idea?

    My apple tv is not working.  I have rented 4 movies and I cannot open any of them.  My Apple TV is located in USA.  Anywy I am traveling at the moment outside US, but cannot watch my rented movies.  I get the following error message: "an error occurred loading this content. Try again later".  Any idea?  What is the solution for this issue?

    I have 4-5 mbps for Downloads.  It works fine when opening websites and downloading large files from the Internet.  I have set-up my IP to "automatically" as you suggested, even though I believe this was the default setting.
    I changed the resolution in Settings > Itunes Store > Video Resolution from 1080p to 720p.  Then I rented again "Salmon Fishing in the Yemen", (but now using HD 720p) and I get exactly the same error. 
    Then I changed it to Standard Definition and now is working.  Basically what I have found out is that if I rent movies in HD 1080p or HD 720p it will simply not work. 
    I believe 4-5 mbps is very fast internet connection, so the errors above should not be appearing.
    Feedback for Apple TV developers is to show estimated time for full downloads when using 1080p or 720p so the user can understand what is going on. Very frustrating as I just bought the Apple TV for watching HD movies. I have a 55" HD Sony Bravia tv ready to be used... !!! 

Maybe you are looking for