Error Message: An internal error occured while calling 'openDocumentMDP' AP

Hi,
I am working on BO XIR3.1,
we have two acceptence environment and we use the same liscense key for both the environment.
i am trying to schedule a report in the acceptence environment and my scheduling is geting failed.
due to the reason below
Server Used: XXXXXXXX.AdaptiveJobServer
PID: 3444
Parent Object Path: Cust Reports/
Remote Instance in Federated Cluster: No
Expiry: 2/16/2022 8:59 AM
Formats: Web Intelligence
Parameters:
Error Message: An internal error occured while calling 'openDocumentMDP' API. (Error: ERR_WIS_30270) .
it is a very urgent issue ,kindly help me out to solve this issue.

Thanks Amith,
You are getting error in all reports or particular report?
All the reports
These reports are migrated from one environment to other?
No,it was created in the same environment
what is the BO SP level?
SP 1
restart the SIA and then schedule report and see you are getting error or not?
I had done this ,and i am geting the same error.
Kindly help me out with a solution.
Regards
S.Cyril

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