Error message and won't start up

I had a new Ipod Nano 6th Gen as part of the 1st Gen replacement program.
I tried to load some music onto it and now it won't start up and when I connect it to my computer all I get is the error message
" The iPod software update server could not contacted. The server does not support this version of iTunes"
I have checked and I have an internet connection and the latest version of iTunes.
Please help

Hello there, Paul-n-Sue.
The following Knowledge Base article provides some great information and troubleshooting recommendations:
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
You may also want to try downloading and installing the latest iTuens directly:
Apple - iTunes - Download iTunes Now
https://www.apple.com/itunes/download/
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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Error message and won't start up

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