Error message App world

Hi there anyone found a solution for app world yet I bought my 8520 January everything was fine until I updated now my app world doesn't work it gives me the error message. If it wasn't for BIS I would not have bought the BB all my friends warned me!

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App World Inaccessible - Error Message "App World has been blocked"

Dear All,
I recently purchased a Sprint-branded Blackberry Curve 9350 (in excellent condition) off of Amazon, and all of the phone is entirely functional, except that every time I try to access the Blackberry App World I receive a pop-up message reading "App World has been blocked".
Initially, when I switched my pre-existing Sprint line to my new Curve, the phone was entirely wiped and reset. I began using the various functions and only a few days later realized that I cannot access App World. I spoke to several Sprint representatives and over the course of a few days took the following steps, all without any success:
De-installed and reinstalled App World
Did a Batt-pull with the phone on, de-installed and reinstalled App World, and did another Batt-pull
Hooked connected the phone to my laptop and de-installed App World via Blackberry Desktop Manager
As I purchased the phone over Amazon, I don't believe warranty protection applies. However, it seem incongruous that all of the other applications and functionality of the phone work, with the sole exception of App World.
Could someone please suggest steps to remedy the problem and make App World accessible?
Also, could someone please advise whether I can bypass the App World app and install Blackberry apps onto the Curve directly via Blackberry Desktop Manager and, if so, what the steps to do that are?
Many thanks in advance,
Colby
Solved!
Go to Solution.

Hello,
From that description, I suspect a latent IT Policy is on your BB that is blocking AW. Normally, the error message would say more than what you reported, and that would be more indicative...but this is my guess from what you provided.
To cleanse it, you actually have several things you need to do...starting with checking to see if this is indeed the case:
KB30076 How to check for an IT Policy on a BlackBerry smartphone
Sadly, there also are also rare situations with "stealth" IT Policies that exist, but do not actually display as such via the above. Again, the complete error message may have provided a better hint about this issue.
Nevertheless, I believe you need to conduct certain steps anyway, especially given your method of procurement. Refer:
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
While it sounds as if someone did or had you do much of this, I think you need to review it to be sure. Further, none of those WIPE methods would actually have removed an IT Policy from the BB. Rather, you need to perform the ResetToFactory process, which I recommend you do instead of (or in addition to) the WIPE that the KB recommends:
KB31291 How to reset a BlackBerry smartphone to factory settings using BlackBerry Desktop Software
In addition, you need to be careful if you've already placed data onto the BB that you need to retain. You can backup/restore your device before/after these WIPEs, but you need to be careful when you restore...do not do a full restore, or you will simply put the offending IT Policy back on board. Rather, do a selective restore of only the databases you require, and being 100% sure to avoid any databases that have anything at all to do with IT Policy:
KB03974 BlackBerry smartphone database list
Lastly...given this situation, it is entirely possible that there are further challenges with this specific BB. For example, if the BIS account is locked due to the BB being previously reported as lost or stolen, there will be nothing you can do about that, and you will never be able to have full services. But Orange certainly should be able to tell you if this is the case.
cbhjenkins wrote:
Also, could someone please advise whether I can bypass the App World app and install Blackberry apps onto the Curve directly via Blackberry Desktop Manager and, if so, what the steps to do that are?
These methods exist:
KB14473 How to install an application on a BlackBerry smartphone using the BlackBerry Desktop Software
KB04670 Install a third-party application with the Application Loader
KB28715 How to Install applications from BlackBerry App World using a computer system
However, there is no way to know if the IT Policy will also block these methods.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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App Store can no longer be opened. Immediate crash and error message "App Store can not be opened because of a problem"

App Store won't open, error message "App Store can not be opened because of a problem". I haven't been able to update anything for a week or so. I have used Disk Utility, Drive Genius, deleting the .plist, all to no avail. My Mac Mail hasn't worked since the upgrade to Mavericks. Mavericks can't see my LaCie Cloudbox. Can any of these be solved by me?

I have the same error "XXXX App cannot be opened because of a problem". And I also cannot open iTunes and get the error "This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes."
Only Apple apps seem to be at issue here...
Repairing Permissions did not fix this.
I noticed this after the last Software update. Is there no fix other than re-installing?
Not happy that an Apple software update killed all my apps...

Error - Blackberry App World Is Not Working

Hello plz I really need an urgent help please. For weeks now my blackberry app world is not opening. It's giving me this message. ( an error has occurred and blackberry world will be close. Try waiting few minutes and reopen blackberry world) please what can I do so I can open my BlackBerry world again. Plz help me. Am using a Z10 and u can't delete it and reinstall it

Although this is an old thread, I encountered this error message a couple of days ago on both my old Q10 and new Classic. After I verified that the BlackBerry World website was not down, I searched for a solution.
The BB tech rep told me to turn off the WiFi and try to connect over the data connection. It worked. Then she told me to turn off Data Services and try to connect over WiFi. It worked.
After fits and starts, the solution was simple: Turn off and WiFi and turn it back on again.
I hope this helps others.

HELP!!!! Error 80003 App World Blackberry Curve 8520

Hi,
I have been getting the error message for the past 2 months. I've tried the option of setting via the Advanced Options > TCP/IP > APN and ticking the APN box and typing "Internet", and my App World still gives me the same error message, I rebooted my phone after the setting and tried to access the app world, still got an error message, i tried it without rebooting and the results are still the same. What do I do now?
Suga_C

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message or code, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Error 30702 App World

Hello,
I have a BB 98210, and I am encountering an error everytime I want to downloads or upgrade any application on my app world. it states "There is an issue with the current session. Please login to continue. (Error Id: 30702)" i. Please help.
Thank you.

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Error message: apps installed on ipad not recognised when trying to sync

I am getting an error message when trying to sync saying itunes cannot sync apps to my ipad because the apps installed could not be determined. Does anybody know how to fix this?

were these bought with the same applie id? when you are in the store, scroll to the bottom and confirm that you are logged in as the user you need to be.
Otherwise, do a reboot. That sometimes clears stuff like this up. Press and hold both the home and sleep buttons until the apple logo appears. ignore the red slider.

Concurrent Program ends in Error without any error message - Apps 11.0.3

Hi,
We have a concurrent program which errors out sometimes without any error message in log file or anywhere else. This happens intermittently. Is there anyway to see why this happens ( to see error message somewhere else - like FND tables ?). Any feedback is appreciated. This happens in Oracle Apps 11.0.3.
thanks
Ram

Ram,
Is this a custom or standard concurrent program?
Was this working properly before? If yes, what changes have been done recently?
Did you try to relink the concurrent program executable file and see if this helps? Also, you could enable trace/debug and submit the request again and see if more details are collected in the logs -- See (Note: 296559.1 - FAQ: Common Tracing Techniques within the Oracle Applications 11i/R12).
Regards,
Hussein

Identity Error with App World

This Error is very common in South Africa but hopefully someone has come up with an answer now , I got the latest version of BB app world then out of no-where my contacts began deleting themselves, so I wiped everything including operating system and readded a newer version .681 and now I cant log into my appworld without it asking for the identity update .. I press YES and it brings up the Question again asking for the Identity update I press YES again then it shows the error and kicks me out , I have downloaded the older version but now it says "To continue using Appworld you must upgrade" ..
Its hopeless wow ..

What OS are you running? All you said was .681, which is merely the 4th octet, with the first two octets telling you which section of that KB you should be following. The instructions you quoted have only to do with OS 5...
This KB may well also apply:
KB29501 "Error installing BlackBerry Identity, please try again later" when trying to install an update for BlackBerry Identity in BlackBerry App World.
There likely are others as well...you can search the public KBs to find if something exactly matches your circumstances...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Internal server error on app world first sign in

I got black black berry 8520 version 4.6 I want to download viber and I connect my phone to my PC and then go to app world I created a new account and confirmed it after that I tried to sign in I go do the step one to chose my phone and I finish the first step on the second step I get internal server error what should I do? pls help

Hi faranak
Are you from UK ?
Sorry for pointing but on your profile you have noted that your carrier is Irancell , and if you're from Iran then currently BlackBerry App World is not available in Iran .
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

When trying to restore an iCloud backup, I receive the error message "Appe-ID cannot be created. invalid device while updating mme delegate account".

After a complete crash of my iPad 3 (WIFI only) because of updating to iOS 7.03, I try to restore my config from iCloud.
I managed to get into the settings assistant and enter my Apple-ID (which is valid as checked via iTunes).
But then I see the error message "Apple ID cannot be created - invalid device while upgrading mme delegate account".
I have no clue what the mme delegate account is but need my data back.
Any suggestions?

All you need to do is restore the iphone in itunes as new
and then set up as new
after this is done
then you can restore from itunes back up with out any error!!
-Johnny

Message: App World Web Plugin Error An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.

This has been my problem ever since. I haven't downloaded any app yet via computer. Help me guys.
Solved!
Go to Solution.

Hi Lhea
Welcome to the Community
If you're using a Chrome or Firefox, I suggest you use Internet explorer for the meantime, once the plugin has been intalled on the browser, since Chrome and Internet explorer almost share the same settings, it should work well with Chrome after it.
Please leave a post if you have any further questions.
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

Error message "app error 200"

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An sdn search gave me this thread to create custom SOAP envelop
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Error message - "[app] couldn't be moved to applications." What does this mean and how do I fix it?

When I tried to update "Uberstrike" in Mac App store, I received the error that it couldn't be moved to applications. How do I fix this?

Install the v10.6.7 combo update. It includes MAS bug fixes that may help.
http://support.apple.com/kb/DL1361
It's ok to do this even if you are already running v10.6.7.
Restart your Mac after the combo is installed, then try updating the app.

Error message app store

error occured can not process request -50

Try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go then move the Cache.db file to the Trash.
Relaunch the App Store.

Error message App world

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