Error message - apple mobile device service is not started.
When I connect the IPhone to Itunes I get the error message - This IPhone cannot be used because the apple mobile device service is not started.
The Iphone does not appear in itunes so I cannot restore it to factory settings.
Can anyone help?
Follow the directions here:
http://support.apple.com/kb/TS1567
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Are you using Windows? This tells you how to restart the AMDS for Windows.
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You seem to have installED iTunes and are trying to connect your iDevice, is that right?
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See this article.
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See Here
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http://support.apple.com/kb/ht1747
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What does message, "Apple Mobile Device Service is Not Started" mean?
Seemingly randomly, my I phone is no longer recognized by iTunes, and I get the above message every time I connect my phone to my computer.
http://support.apple.com/kb/ts1567
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Apple Mobile Device Service is Not Started error
While trying to backup my iPhone iTunes keeps giving me the error saying apple mobile device service is not started. After searching the support forums, reinstalling iTunes and manually starting the service i have found that the service stops when iTunes loads so manually starting it has no effect. I have attempted running it as administrator and as a new user with no success. I have also found that iTunes cannot connect to the iTunes store despite the fact other computers my house can and i have no problem getting online in a browser. Is there anything that i am missing? I am running Windows 7 64-Bit with iTunes 9.1.1.12 64-bit
When you reinstalled iTunes did you completely remove the other installation? Check this article, http://support.apple.com/kb/HT1923. If you are not connecting, there is something else going on, especially if the service will not stay running. Try uninstalling completly before the reinstallation.
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iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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When I tried to sync my iphone 4 and ipad in iturnes, an error message popped up saying this device cannot be used because Apple Mobile Device service is not started! What does that mean and how do I start service? I've had these devices for over a year and update and sync regularly and have never seen this message before!
I got that message yesterday. I'm new at this so don't know if this is the correct solution but it worked for me. I reset my iPod by holding the 2 buttons down until the apple appears AND I restarted my computer. After that everything worked.
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Dan FarrellI corrected the link in the previous post you responded to, but here is the correct link again.
http://support.apple.com/kb/ts1567
B-rockt -
After I had Best Buy restore my ipod to factory settings, went to itunes from computer to restore my music. Getting the error message " Ipod cannot be used because the apple mobile device service is not started". Ipod is connected to Wi-Fi, connecting to itunes o.k. on ipod
http://support.apple.com/kb/TS1567
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
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Using Windows? Follow the directions here:
http://support.apple.com/kb/ts1567 -
I get an error message with I try to plug into itunes;
This iPhone cannot be used because the Apple Mobile Device service is not started.http://support.apple.com/kb/TS1567
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When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started. There's no explanation of what to do to fix it.
Follow this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows
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