Error message at end of H264 transcoding process.

When I export an FCP project to Compressor for Apple TV formatting at 1280x720 p the transcoding process hangs up after processing the last frame of the process.
msg="Error: unrecognized reqest."></mrk><mrk tms="204988978.380" tmt = "07/01/2007 09:22:58.380"pid="519" what="service-request" req-id="A544A43E/8A34-4EA1-B994-3A754EE610D:1"
I can play the file in QuickTime, but can't save it or export it to another format.

Thanks a lot Ajlan,
I tried installing the .exe file and it says it is not a valid Win32 program.
I can't even open the .msi file.
I used to have Reader on my computer and it worked, but for some reason now it doesn't. It doesn't show up on my Programs list and so cannot uninstall if I don't have obviously; I do have a recent version of Flashplayer that I was prompted to upgrade to.
Also, .pdf files have the right logo in the folders and desktop, and I can save files as .pdf in dropbox from this computer and open them on another computer using dropbox and they work. This might seem obvious to you but I'm a beginner so it's just in case, FYI.
Thanks for anymore help you can give me!
Oliver

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