Error message at send: "MailTips could not be retrieved" - need a cure

after an Exchange server update by Comcast, I am getting the above error message and I need a cure.

Hi,
From your description, I recommend you follow the steps below for troubleshooting:
1. Please open ExchangeSetupLogs to make sure that Exchange update is installed successfully.
2. Please use ExBPA against your Exchange server health.
Besides, "an Exchange server update by Comcast", I don't understand why you do that. Comcast is a third-party thing, I am not familiar with it. Thanks for your understanding.
Hope it helps.
Best regards,
Amy Wang
TechNet Community Support

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On some of my files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?" Then when I click "Locate", I get nothing.

I'm really dumbfounded on this one and it's driving me bonkers!!!! On some of my music files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
This began to happen when Chuck made playlists2burn on2CD-and then he would delete the playlist; sending all the song files into oblivion. Certain songs have a ! right next to the file name, and as I stated before, i get that error message:
"The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
So I click on "Locate". No help. I get a menu with folders that say "catroot" and other folders which names I cannot remember, but I scroll PAST the file folders, & it's just a bunch of ".DLL" files.....I don't understand what any of the names of the folders mean...it's frustr8ing-coz this is my 2nd iTouch, my 1st one got stolen & I can't afford2buy my music back at this time & i NEVER before had a single problem with losing song file locations.
              Is there anyone out there who has been through this frustrating game of chasing your tail?....<that's how I feel>
If so I would be ever so gr8ful if maybe someone with the knowledge would be so kind as 2 tell me how/where 2 retrieve these songs & how to put everything back where it belongs, I would be 4ever gr8ful !!!
I can't afford 2 replace the songs just like I'm unable 2 buy back my old music from my stolen iTouch....man that was an awesome collection-someday I'll be able 2 afford 2 do that & I would like 2 have all the new music that I paid 4 but cannot find when I got my new iTouch....that would just be wonderful.
             I hope someone sees this post that can help me retrieve these files....losing $100.00 of iTunes is a REAL BUMMER!!!!!!
                                                  ThanQ SO very much!
                                                                         [email protected] or [email protected] or [email protected] .
                                                                                           You can also find me on Facebook, my given name is Tiffinie Trimmer, &
                                                                                            that's my Facebook "handle". ThanQ 4 taking the time 2 read all of this!
                                                                                            hope 2 get a reply someday....I'll B checking all my emails & my Facebook, as well
                                                                                            as marking this page in my FAVORITES so I can find it fast! Take Care!!!

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?

I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?

Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

When downloading itunes onto my windows 7 pc I get the following error message "this installation package could not be opened verify that the package exists and that you can access it"

I am having trouble downloading Itune, icloud etc onto my Windows 7 PC and keep getting the following error message "this installation pack could not be opened, verify that the package exists and that you can access it"

tried downloading the quicktime installer, I get the same message with it too

I have an apple 3g, tried to update it to 4.2, but it wasnt successful, then they asked me to restore it .. to which im getting an error message of "the iphone could not be restored an unknown error has occured (error 1015), any solutions?

i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured

"This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
Taken directly from this article http://support.apple.com/kb/TS1275.
Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
- Greg

When restoring an iPhoto library I got an "unexpected error" message and the operation could not be completed. Is my best choice to try again?

One of my external hard drives died. I had several iPhoto libraries in it. Fortunately, I used Time Machine to backup to a Time Capsule and I can see all the iPhoto library icons in Backups.
When restoring the first iPhoto library, after three hours, I got an "unexpected error" message and the operation could not be completed. Indeed, the restored library is smaller than the library in Backups. Is my best choice to try again and replace the restored library (which apparently must be missing some photos)? It would mean another 3 hours plus of restoration with fingers crossed...
Any suggestions? Thank you in advance!

I am always suspicious of using a different OS to the one that was used to run the backup.. ie if you used Snow L to backup then there is absolutely nothing wrong with using SL to restore.
Mount the TC sparsebundle and verify it using disk utility.
A5 here. http://pondini.org/TM/Troubleshooting.html
You might also like to load the widget in Time Machine so you get whatever the full error message is..
I cannot find any reference to the error code you are getting..
My recommendation would be to try it on a different computer.. restore the whole backup to an external drive large enough to accept the whole backup.
Use the manual methods pondini recommends.
http://pondini.org/TM/FAQ.html
Q16 17
Use ethernet only. Turn off wireless so it does not enter the situation.

HT1414 I just got a replacement iPhone 5 (64MB) for one with a cracked face, and tried to restore it. Got an error message saying the iTunes could not restore the iPhone because not enough free space is available on the iPhone. Now what?

I just replaced my iPhone 5 because of a cracked face. I backed up the old phone to iTunes. When I tried to restore my data off of iTunes to the new phone, I got an error message saying that iTunes could not restore the iPhone because not enough free space is available on the new iPhone. Now what?
I have Apple Care+, but I'll be darned if I can find any way to contact anyone at Apple to talk to about this. They take your money, but make darned sure they don't have to support you unless you jump through a bunch of hoops first, like this site.

I've done a restore.. The phone was completely wiped back to factory settings.. It then tells me there isn't enough space on the phone to restore from back up? How when the phone is empty?!

My nano will no longer sync to itunes. I tried to restore nano and received error message 1437 that nano could not be restored.

My nano will no longer sync to itunes. I tried to restore it and error message 1437 said it could not be restored. Any thoughts on how I can sync or restore?

Good day billoelwein,
If you are having an issue with your iPod nano being unable to restore, you may want to first try resetting the iPod. See the directions in this article -
Reset your iPod - Apple Support
If the issue is still present after a reset, you may need to restore your iPod nano back to factory settings. See this article -
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L

HT201210 My iPad is not recognized by Finder or iTunes when it is plugged into the computer. i ran the Restore sequence and got an error message stating "The iPad could not be restored. An unknown error occurred (1611). Can this be fixed?

My iPad is not recognized by Finder or iTunes when it is plugged into the computer. i ran the Restore sequence and got an error message stating "The iPad could not be restored. An unknown error occurred (1611). Can this be fixed?

iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes
Security software issues covered in: iTunes: Troubleshooting security software issues - http://support.apple.com/kb/TS3125

I get an error message when downloading ITunes :could not access the network location %public%\desktop\

I get an error message when downloading ITunes "could not access the network location" %public%\desktop\?
windows vista 32 bit

Try the following user tip:
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When I sync my iPhone with iTunes I get an error message that says "iTunes could not sync calendars to the iPhone because the sync server failed to sync the iPhone"

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I can't Start, Uninstall or Install new iTunes. I'm getting the same error message: Window Installer Service could not be accessed. No other programs have similar problem. Any suggestion what can be done?

I can't Start, Uninstall of Install new iTunes. I'm getting the same error message: "Window Installer Service could not be accessed". No other programs having similar problem. Any suggestions how to fix it?

For general advice see Troubleshooting issues with iTunes for Windows updates.
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The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
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tt2

Does anyone know how to delete the back up for the ipod? I am getting an error message that says "iTunes could not back up iPod because it is corrupt or not compatible with iPod; delete back up and try again"

does anyone know how to delete the back up for the ipod? I am getting an error message that says "iTunes could not back up iPod because it is corrupt or not compatible with iPod; delete back up and try again"

Go to iTunes>Preferences>Devices and highlight the backup you want to delete and click on Delete Backup

After itunes installation an error message is shown, (itunes could not connect to the iphone, because it is locked with a passcode, you must enter your passcode on your iphone before it can be used with itunes)

after itunes installation an error message is shown, (itunes could not connect to the iphone, because it is locked with a passcode, you must enter your passcode on your iphone before it can be used with itunes)

Hi ..
Follow the instructions here > iOS: Forgotten passcode or device disabled after entering wrong passcode

I am having trouble dating to version 3.6.14. I am running Linux/Ubutu OS and I get this error message:/tmp/p7x3vko2.part could not be saved, because the source file could not be read. Please help. Thank you , Deb

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Solved for me.
I set the owner/permissions of my profile's mozilla folder's (and all the files in it) to read/write access, and the problem disappeared.
in linux:''
* cd /home/myusername/.mozilla
* chown -cR myusername:mygroup ./
* chmod -cR +rw ./
'''Never do that with root privs (nor with sudo)'''

Error message at send: "MailTips could not be retrieved" - need a cure

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