Error message: Before proceeding you must first launch Adobe Acrobat.....

When I try to open a PDF on a Web page I get the following message:
"Before proceeding you must fist launch Adobe Acrobat and accept the End User License Agreement"
I Installed the Adobe Acrobat XI pro an my MAC and after registration, the programm runns perfect. How can I solve the above mentioned problem?

Open it again and see if you get a request to accept the EULA. If not, then go to the help menu and run repair, followed by updates.

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Repeated message "Before proceeding you must first launch Adobe Acrobat and accept the End User

I am now getting repeated pop-ups of a dialog box that says:
Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.
However, there is no menu command or preference to do so in either Adobe Acrobat Reader X version 10.1.6, or Acrobat Pro X 10.1.6 CS6 (I'm a CS6 subscriber)
How can I make this annoying dialog go away? What caused it to start appearing?
I'm running OSX 10.8.2 on a recent iMac, Safari 6.0.2 (8536.26.17)

There seem to be at least two different problems.
Some people need to run a copy of Acrobat/Reader and accept the agreement which appears (just pops up).
Some people have something worse.
I recommend checking in Applications to see if there are any other Adobe Acrobat or Adobe Reader apps shown, and start them.

From acrobat 11.0.07 before proceeding you must first launch adobe acrobat and accept the end user license agreement

Whenever I try to click on a link to open a pdf file, I receive the following message "before proceeding you must first launch adobe acrobat and accept the end user license agreement"
However, my adobe acrobat is working well and I just recently uploaded it. Any ideas?

Hi stephendubai,
What browser are you using? Please see the last post in this thread to see if the linked document resolves your issue as well: Re: Before proceeding you must first launch Adobe Acrobat and accept EULA
Best,
Sara

I get a message saying: "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement". HELP!!

Hi i have an iMac with 10.9.3 and when i tried to open a PDF link or a PDF document in Safari 7.0.4 this message appears: "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement". What can i do to solve this?

Back up all data before making any changes.
Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in the preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder...
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Before proceeding you must first launch adobe acrobat and accept the end user license agreement

Our situation is as follows:
- We have 300 + computers with both Acrobat Pro and Reader installed
- When Acrobat and Reader are installed, and our users try to open a .pdf file using Internet Explorer, they are prompted to launch Acrobat and accept the EULA
- If we uninstall Acrobat, Internet Explorer uses Reader to display the pdf. If it is the first time the user has used Reader on that computer, they are prompted to accept the EULA for Reader, but the EULA is provided, right there. The user doesn't have to close out of IE, open Acrobat, and then reopen IE.
- When Acrobat is installed, if we uninstall and reinstall Reader, IE uses Reader to display the pdf
- If we have uninstall and reinstall Acrobat, or if there is an update, IE uses Acrobat to display the pdf
Yes, I know that the user can open Acrobat to accept the EULA, but the message still causes confusion for our users. Always making sure that Reader is installed or updated after Acrobat isn't feasible to do on 300 + computers, nor is uninstalling and reinstalling Reader.
Is there a way via Group Policy to force IE to use Reader instead of Acrobat? I've looked at disabling the Adobe Reader addon in IE, but that causes the pdf to be downloaded instead of being displayed in the browser. It's possible to disable IE addons via Group policy, but I can't pinpoint an Acrobat specific addon for displaying pdfs.
Has anyone run into this situation before? Any suggestions would be appreciated.
Thanks

Hi D Sugden,
There are two ways that you can attempt to do this.
1. Use the EULA_ACCEPT property at install time:
http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/properties.html
Installation 9.0 & later EULA_ACCEPT YES prevents the EULA from appearing the first time the viewer is invoked. For 10.1.4, see the release notes.
2. Use APTEE after installation for the applications already installed
4 Installation Workflows — Enterprise Administration Guide
adobe_prtk --tool=Type1Exception --accept --serial=<serialNum> --responsecode=responseCode --leid=DriverLEID
The corresponding EULA registry setting is:HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\<version>\AdobeViewer\EULAAcceptedForBrowser.
Ref. http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/index.html
Regards,
Rave

Before proceeding you must first launch Adobe Acrobat and accept EULA

Can someone please tell me why there is no fix for the error that pops up every time you open a pdf with the letters "CR" in the document name.

We recently rolled out Acrobat Reader Vers. 10.1.3(Previously 9.5) and are experiencing now the same Issues.
What we already found out and tried :
This appears not only if the 'CR' is in the document name but also if it is anywere in the Filepath eg. "C:\Documents and Settings\CR\123.pdf"
Because of Concern spezifications we cannot enable the "Protected Mode on Startup"
and adding the registry-key(description from http://patrickhoban.wordpress.com/2011/07/09/124/) didn't solved the problem.
The real problem now is, that we got many auto-generated contents that sometimes create files or paths that contain those two letters,
so we really hope there is a acceptable Solution for this.

Before viewing PDF documents in this browser you must first launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.

Using Google Chrome, when attempting to open a PDF document, the following message appears:
Before viewing PDF documents in this browser you must first launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
On my Mac, there is no way to just open Adobe Reader and accept the ELUA.

Hi Wade Perkins,
Please refer cant view pdf in browser.
Thanks.

I try to launch firefox get the following message "firefox is already running, but is not resonding. to open a new window, you must first close the existing firefox process, or restart your system" firefox is not running and restart doesn't work

when I launch firefox get the following message "firefox is already running, but is not resonding. to open a new window, you must first close the existing firefox process, or restart your system" firefox not running and a restart doesn't solve the problem

Download a fresh Firefox copy and save the file to the desktop.
*Firefox 12.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
See also:
*https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
*http://kb.mozillazine.org/Profile_in_use
*http://kb.mozillazine.org/Recovering_a_missing_profile

Unable to open a new window you must first close exsisting firefox process or restart your system. There is no firefox process running why should I receive this error msg?

I closed a Firefox process. Then clicked the FF icon to restart my browser. I received an error message. " Firefox is already running, but not responding. To open a new window you must first close existing Firefox process, or restart your system. However there is no Firefox process running to begin with. I checked the task manager.
== This happened ==
Every time Firefox opened

It takes Firefox 5-15 seconds to completely close and for the OS to release the processes; it may take longer if you have a Flash animation/video running in one of the tabs. If not waiting long enough is not the problem, you can try the following to determine if an Extension or Plugin might be causing Firefox to hang at exit.
'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''Causes and solutions for Firefox hanging at exit:'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
'''Safe Mode'''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.

Doesn't start when starting as administrator. Error Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

Update firefox, it asked me to update flash, I tried to update flash but it said I had to close firefox. A box came up and said the Flash install would continue when I closed firefox. I closed all firefox windows and no update of flash occurred. I tried relaunching firefox but got the "Doesn't start when starting as administrator. Error Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." message. I rebooted the system, no improvement. I tried to run firefox as administrator and got the same message. Either I find a fix or I won't be able to use firefox and will have to go back to ie.

-> press '''CTRL''' + '''SHIFT''' + '''ESC''' to Open Task Manager -> Processes tab -> right-click '''firefox.exe''' and click '''End Process Tree''' -> close Task Manager
Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Troubleshooting plugins
* https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins
Check and tell if its working.

Why does firefox stop loading then when i close it and try to open it up again I keep getting this message:Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system

Firefox will just stop loading/ connecting to the internet. The gray circle will just continually move but it never turns green to load the pages. I know it's not my internet because my internet explorer works just fine while this is happening to firefox. So I close firefox and then try to re open it but I get the message: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. So I wait a little bit then try and re open it and still get the same message. I then go into my windows task manager and try and end the firefox proccess but it won't end. So I restart my computer and firefox eventually starts acting up again.

For possible causes of this error, and how to troubleshoot it see [[Firefox is already running but is not responding]].

Adobe Acrobat 8 Professional cannot be launched at this time. You must launch at least one other Suite component before launching Adobe Acrobat 8 Professional. I do exactly this with not positive result.

Adobe Acrobat 8 Professional cannot be launched at this time. You must launch at least one other Suite component before launching Adobe Acrobat 8 Professional. I do exactly this with not positive result.

Hey Sue,
Considering this error, I would suggest you to please refer the KB doc link given below:
Error "Acrobat 8 Professional cannot be launched" | CS3
Hope it helps.
Regards,
Anubha

Keep getting this message"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." , but cannot view Firefox open window or close it. Have to always reboot system.

Keep getting this message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." However, cannot view open window or close Firefox. Have to always reboot system to access the internet.

For possible causes of this error, and how to troubleshoot it see [[Firefox is already running but is not responding]].

I keep getting this message after closing Firefox and attempt to reopen-Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

I keep getting this message after closing Firefox and attempt to reopen-Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use

I getthe message Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. It is NOT open I onlly have one computer

I installed FF on my new computer, Windows 7 Toshiba, I get the message''' Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system'''. It is NOT open I only have one computer.
I had a computer expert try everything and we cannot get it to open.

Look for the firefox process firefox.exe and kill it with for instance task manager. it is also worth watching for plugincontainer.exe.
The problem and solutions are explained in the articles:
* [[firefox is already running but is not responding]]
*[[firefox hangs]]

Error message: Before proceeding you must first launch Adobe Acrobat.....

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