Error message "Blackberry Desktop Manager has stopped working"

I have a Blackberry 8310, and since dowloading the latest version of Desktop Manager software (Version 4.3) I have run into repeated problems with synchonization with my Outlook (using Vista).
When I try to sync the device with my laptop, I get the error message in the subject line above, and Windows closes the Desktop Manager program. This occurs when the Calendar function is trying to sync.
Anybody know how to fix this?

Try the following:
Make sure your BB is not connected to the computer.
Close the desktop manager.
Go to C:\Documents and Settings\<user name>\Application data
Delete the entire Intellisync folder.
Connect your BB and open the desktop manager.
Sync your device.
~Tami~
Intellectuals solve problems; geniuses prevent them.
-- Albert Einstein

Similar Messages

SOLVED: BlackBerry Desktop Manager Has Stopped Working

Good morning.
Let me start off by saying I have a Dell laptop runing Vista 64 bit with 4 gig ram. I have Desktop Manager v 4.7 installed and has been working great synching my Outlook calender and my Blackberry.
Starting about a week ago, the synch process gets all the way to the end and I get a message saying:
"BlackBerry Desktop Manager Has Stopped Working" and I have the choice to "check online for a solution and close the program" or "close the program". When I click on "view problem details I get this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: DesktopMgr.exe
Application Version: 4.7.0.37
Application Timestamp: 49c1b7ab
Fault Module Name: StackHash_6d57
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a783
Exception Code: c0000374
Exception Offset: 000aada3
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 6d57
Additional Information 2: a8064b034a1a2f2f618d075073f8fe42
Additional Information 3: 2dc5
Additional Information 4: dbcf31406c7084dbad1f33e2de526f4e
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Any ideas?
Message Edited by The_Geek on 09-29-2009 06:51 AM
Message Edited by The_Geek on 09-29-2009 07:38 AM
Solved!
Go to Solution.

I found this on another site:
1.) Start the Desktop Manager software
2.) Connect the blackberry using USB Connector
3.) Select "back-up and restore"
4.) Select "advanced"
5.) Look at the list of information showing in the "device memory" window on your computer
6.) Select "calender all" and DELETE it
7.) Go back to the main screen and syncronize.
8.) Everything should work fine!
In essence it was a corrupt calendar data file on the Blackberry device, apparently.

BlackBerry Desktop Manager Has Stopped Working wile Sync Outlook Calendar

I keep geting an error wile syncing my Outlook Calendar and prompts me to close the program. I deleted and re-installed Desktop Manager but it keeps hitting me with this;
Problem signature:Problem Event Name: APPCRASH
Application Name: DesktopMgr.exe
Application Version: 5.0.0.11
Application Timestamp: 4a4bd539
Fault Module Name: StackHash_6d57
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Information 1: 6d57
Additional Information 2: a8064b034a1a2f2f618d075073f8fe42
Additional Information 3: 2dc5
Additional Information 4: dbcf31406c7084dbad1f33e2de526f4e
Anyone has a solution to this problem?

Revising conflict resolution worked for me. Here's the Knowledge Base link
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB17701

Blackberry Desktop Software has stopped working. A problem has caused the program to stop...

I have a Tour 9630 and just installed v6.0 and receiving an error window "Blackberry Desktop Software has stopped working. A problem as caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I have not received any message from Windows after 2 days. Has anyone experienced this problem? If so, I would appreciate any guidance. I have Windows 7, if that matters. Thank you. in advance.

Hi somewhatstock
How far did you get with them? Did they have any ideas what might be causing the problem? Trying to work on it myself, so trying to eliminate what others might have tried. Curious why it works on my Desktop however. Losing tethering really causes problems as I rely on tethering with my laptop quite a lot.
Any information most welcome,
regards,
John

Blackberry Desktop Software 6.1.0.35 fails to launch with "BlackBerry Desktop Software has stopped working"

OS: Windows 7 32bit
BB Desktop Manager version: 6.1.0.35
I bought a new notebook a few days ago and tried to install the above software (latest version) from Blackberry's website. The whole thing installed fine but when I tried to launch it after installation, I get the message:
"BlackBerry Desktop Software has stopped working"
I tried the clean uninstall with removal of folders and registry entries, rebooting it, running regsvr32 atl.dll and then reinstalling it and still I have the same problem.
I had experienced a similar issue with my previous computer which I fixed by changing the permission and ownership of two registry keys "HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion" and "HKEY_CURRENT_USER\SOFTWARE\Research In Motion". But this time round, I found that:
1) There is no "HKEY_CURRENT_USER\SOFTWARE\Research In Motion"
2) I can't find a "Desktop.log" in "C:\Users\<username>\AppData\Roaming\Research In Motion\BlackBerry Desktop" but I did find it in "C:\Users\<username>\AppData\Local\Research In Motion\BlackBerry Desktop\Logs"
And this what it says:
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:18:51.794]03:18:51.810|INFO |1|Rim.Desktop.Shell|1|Application Started03:18:51.826|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe"03:18:51.826|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:18:51.826|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:18:51.857|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:18:51.857|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:18:51.872|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:18:51.872|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:18:51.888|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:18:51.888|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:18:51.888|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:18:51.888|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:25:49.579]03:25:49.594|INFO |1|Rim.Desktop.Shell|1|Application Started03:25:49.610|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 03:25:49.610|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:25:49.610|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:25:49.610|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:25:49.610|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:25:49.625|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:25:49.625|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:25:49.625|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:25:49.625|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:25:49.625|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:25:49.625|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:27:36.709]03:27:36.726|INFO |1|Rim.Desktop.Shell|1|Application Started03:27:36.743|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 03:27:36.743|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:27:36.745|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:27:36.745|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:27:36.745|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:27:36.750|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:27:36.754|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:27:36.757|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:27:36.759|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:27:36.761|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:27:36.762|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:52:59.084]03:52:59.099|INFO |1|Rim.Desktop.Shell|1|Application Started03:52:59.115|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 03:52:59.115|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:52:59.131|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:52:59.131|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:52:59.131|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:52:59.131|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:52:59.131|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:52:59.131|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:52:59.146|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:52:59.146|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:52:59.146|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:54:52.634]03:54:52.651|INFO |1|Rim.Desktop.Shell|1|Application Started03:54:52.669|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 03:54:52.669|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:54:52.670|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:54:52.671|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:54:52.671|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:54:52.675|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:54:52.679|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:54:52.683|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:54:52.685|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:54:52.686|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:54:52.687|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 05:31:32.231]05:31:32.295|INFO |1|Rim.Desktop.Shell|1|Application Started05:31:32.364|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 05:31:32.364|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3505:31:32.365|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none05:31:32.366|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 05:31:32.366|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544405:31:32.543|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3305:31:32.675|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3005:31:33.021|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1205:31:33.105|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.305:31:33.183|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1205:31:33.325|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16
I have scanned through it and I can't find anything that says "fatal".
Any suggestions? I am at my wits end after combing through this forum and other BB forums for the past few long days and nights.
HELP!

Well folks. I've had enough.
The 9780 is a great phone, it's easy to use, practical and dependable. However, the Desktop Manager software has been giving me too many sleepless nights. On two occassions I must add: once at the end of last year when I bought it and only managed to solve it by myself after 4 weeks of trawling through online forums, blogs and other BB help sites and the recent one was last week when I tried to install it on my new Windows 7 notebook.
I know this is not entirely the fault of RIM, Microsoft also has a part to play. But considering the state of technology these days, it shouldn't have to be so difficult. I want a phone and software that makes my life easier and not have to be a slave to it by trying days and nights to solve its problems.
Hence, I have officially decom my phone and gotten an iPhone 4 instead. The switch ain't that difficult for me as I have always been platform neutral. As long it fits my needs, does it job well and doesn't give me too much headache, I'm cool with it.
Ciao folks!

Desktop Manager Has Stopped Working @ Processing Device Calendar During Sync Process

I have a BB 8330 and have an annoying issue....it sync'd with MS Outlook for about 2 months after i got it then I started getting an error inthe sync process "Blackberry Desktop Manager Has Stopped Working, Windows is shutting it Down"....this always happens at the exact same point inthe sync process..."Processing Device Calendar".
I've done everything, Verizon tech support...BB tech support...uninstall/reinstall...nothing has fixed it. I even deleted everything out of outlook and started over. The odd thing is that everything EXCEPT the calendar will sync....it's just when it gets to the "processing device calendar" is stops syncing and I get the 'DM Has stopped working' error and it closes.
I am going to scream if I can't get this fixed...it's been going on since last October!!
Any fixes out there?

Hmm. That may be something in your calendar database is corrupt. Was your device ever synched before? There is a way of clearing the calendar database. So if you have your device synching with Outlook, after it's cleared from the BlackBerry, you could try synching again.
To clear the calendar database you can go into Desktop Manager | Backup and Restore | Advanced. On the right hand side select the calendar database and hit the Clear button. Afterwards try synching again
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Blackberry Desktop Software Error "Blackberry Desktop Software Has Stopped Working"

Hi everyone,
I’ve had a Blackberry Playbook (PB) for almost a year now. Recently I decided I was going to back my data up, but the Blackberry desktop software I was using was 5.0... Something. So I went to http://uk.blackberry.com/software/desktop.html to update the software. I uninstalled the old one and installed the new one.
When I tried to open the newly installed software I got this error "Blackberry Desktop Software Has Stopped Working." So I did my research and found that this was happening to other people.
These are the methods I used to try to fix the problem.
- Clean Uninstall
- Removing registry
- Deleting research in motion (appdata)
- Restarting my computer about 5 times
I went into event properties this is what i got.
Log Name: Application
Source: Windows Error Reporting
Date: 24/12/2013 18:47:10
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: chris-PC
Description:
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: rim.desktop.exe
P2: 7.0.0.32
P3: 4ec52db7
P4: PresentationCore
P5: 3.0.0.0
P6: 5167b4a6
P7: 5021
P8: 0
P9: System.TypeInitialization
P10:
Attached files:
C:\Users\chris\AppData\Local\Temp\WER149C.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\chris\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_rim.desktop.exe_9bdef9e2dd7fbaf28513bb5d4d0211dfedde59_0d63197c
Analysis symbol:
Rechecking for solution: 0
Report Id: ca93e8f6-6ccb-11e3-923b-c89cdc60362a
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-24T18:47:10.000000000Z" />
<EventRecordID>41859</EventRecordID>
<Channel>Application</Channel>
<Computer>chris-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>CLR20r3</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>rim.desktop.exe</Data>
<Data>7.0.0.32</Data>
<Data>4ec52db7</Data>
<Data>PresentationCore</Data>
<Data>3.0.0.0</Data>
<Data>5167b4a6</Data>
<Data>5021</Data>
<Data>0</Data>
<Data>System.TypeInitialization</Data>
<Data>
</Data>
<Data>
C:\Users\chris\AppData\Local\Temp\WER149C.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\chris\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_rim.desktop.exe_9bdef9e2dd7fbaf28513bb5d4d0211dfedde59_0d63197c</Data>
<Data>
</Data>
<Data>0</Data>
<Data>ca93e8f6-6ccb-11e3-923b-c89cdc60362a</Data>
<Data>1</Data>
</EventData>
</Event>
Please help thanks.

Use SEARCH function on your computer and enable it to search EVERYWHERE and remove all "blackberry" files found.

Blackberry Desktop Software has stopped working

Blackberry Torch 9850 on the Verizon Wireless Network
Blackberry OS: 7.1 Bundle 1737 (v 7.1.0.580, Platform 5.1.0.429)
Windows 7 Home Premium, SP11 with an full admin account
HP Desktop computer
For some unknown reason whenever I attempt to execute Blackberry Desktop Software version 7.1 the application returns the following error: "Blackberry Desktop Software has stopped working: A problem caused the program and notify you if a solution is available." The last successful use of DM was on Sunday, October 7, 2012 when I synched my phone and did a backup of the device.
I have uninstalled and re-installed the application; uninstalled Microsoft .Net Framework version 3.5 and 4.0 then re-installed .Net Framework; then re-installed DM under a new admin account and still getting the same problem. I even went as far as uninstalling Office and re-installing office and still getting the same problem. Whenever I uninstalled DM I did a manual uninstall where I removed all registry keys associated with Research in Motion including folders and still getting the same problem. I Googled the error and the articles worth reading I have already the things they mentioned.
NOTE: I have done a lot more troubleshooting that is listed. But since I did so much to get this to work it will take me an entire novel to list all the things I have done to get this app to work again.
Called VZW and they got me in contact with RIM. RIM did pretty much the same things I did and after spending 7 hours on the phone with them they concluded I need to reformat my drive. When the tech made that suggested I wanted to reach thru the phone and knock her teach out of her mouth. Suffice to say I am not able to get DM to work on my machine and there appears to be no apparent reason why the software will stop working. Not have DM work means I cannot synch my phone. I have one personal computer and I am not going to install DM on my laptop because it will do me no good since I need to synch it with Outlook which is on my personal desktop. I cannot install my personal copy of office on my work laptop because it will probably cause other issues.
Anyone have any suggestions how I can get this application working on my desktop. It was working before and all of a sudden it stopped working

http://www.blackberry.com/btsc/KB02206
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

TS4062 I keep getting the error message "apple outlook DAV has stopped working"

My phone and I pad all of the sudden just stopped syncing with my desktop. I have had my phone for over a year when 4s first came out and everything was syncing fine. Then all the sudden it stopped. I keep getting the error message "apple outlook DAV has stopped working". I have rebooted, checked for duplicates, signed in and out of the cloud and still nothing. Has anyone had this problem and know of a good way to handle it. Also, now my phone and Ipad don't sync with the cloud either. Please help.

Windows 7 Professional. I meant that when I open a word doc and want to turn it into a PDF, i get the same error message. In the mean time I paid the $40.00 and spoke to Adobe and after 40 minutes, they re-installed Reader X instead of XI so now it works but I am not overly thrilled that I had to pay for it.

Error Message: Unfortunately Xperia Home has stopped working

I have had my Z3 for nearly 3 weeks now and until this morning all was working well - loved the phone!
2 things happened this morning (may be connected).
On first trying to use the phone (from it being asleep overnight) the screen froze and it would do nothing. I left it a few minutes (so it went back to sleep again) and all appeared then to be fine. I did a restart.
A little later (no more than 90mins) I found the phone to be showing an error message - Unfortunately Xperia Home has stopped working - (OK). On clicking OK, message appeared again, and again and again. I tried rebooting the phone and hoped this would clear the error. It didn't. I was, however, by a very round about route able to get on-line.
Swipe down to quick settings
Settings
Change home screen to simple
Error message still came up but would go once I clicked OK. I managed to get online and did a search for the error - found this thread:
http://talk.sonymobile.com/t5/Xperia-J/Unfortunately-Xperia-Home-has-stopped-Working/td-p/720607
I had a system update that had downloaded and was ready to install, so before trying to clear all the data on xperia home (as suggested in the thread - Apps - All - Xperia Home - clear data) I ran the update. This didn't clear the error - Xperia home has stopped working.
So, I followed the instructions on the thread above ie, all apps, xperia home, clear data. (It doesn't actually clear all the data, your accounts, passwords etc are all left intact. However, it does clear your home screens of all settings and personalisation (although it didn't change my background).
Touch wood, the phone now seems to be OK (having reset my home screens.
Having been an xperia user for a number of years (I loved my Z and had no problems with it and actually delayed upgrading) I am extremely disappointed that this flagship phone should start giving error messages such as this, particularly after only 3 weeks of use. I only hope that this is the last time I see this message!
At least am tech savvy enough to have been able to circumvent the error, get online, find a solution quickly and sort the problem out - all done in the space of 40mins on the way to work!!
Has anyone else had this problem?
Does Sony have any answers as to why this has occurred?
Hope this all makes sense!!

Repair your phone with SUS
Update Service (SUS)
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

Let's try the following user tip with that one:
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I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

Error message - photoshop elements editor has stopped working

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I suddenly started getting the same error message and was reaching my wits end in trying to find a solution.
This may sound bizarre, and you may not have the same situation as I found, but check your system/Windows date setting.
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When I try to load a film, I get an error message "Premier Eliments 12 has stopped working"

when I try to load a film, I get an error message "Premier Elements 12 has stopped working"

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Open the video files in the free download G Spot or Media Info and post to this forum the dimensions, frame rate and audio and video codecs listed.

Error message "Blackberry Desktop Manager has stopped working"

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