Error Message: "Can't mount iPod"

Hi!
When I connect my Ipod to my computer, Ipod reads 'DO NOT DISCONNECT'.
And my iPod does not appear in My Computer too...
I've tried to ADD a letter to my iPod (as B:) but the iPod Updater says "Can't mount iPod"
PS: my iPod has already worked on my computer...
Help me pleaseee!!

I wouldn't change the iPod drive letter to "B". Try something further away to the other drive letters. Maybe "M" or similar.

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Can't Restore IPod message: "can't mount ipod"

when i try to restore my ipod, theres a message that says "can't mount iPod"
is there any way i can restore it?
your help is greatly appreciated.

ok first try to restart ur computer
-then put the ipod into disk mode http://docs.info.apple.com/article.html?artnum=93651
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Can't mount iPod error message

Hi, I am trying to fix a feezing problem on my iPod (on startup the display shows a folder with an exclamation mark) and was trying to do a factory restore on it when I ran into the following error messages.
Installing the latest version of Updater, I tried connecting the iPod and then saw a Windows error message that said:
Cannot Install this Hardware
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Apple iPod USB Device
An error occurred during the installation of the device
The specified service does not exist as an installed service
After seeing this error message, Updater then displayed the next error message:
Can't mount iPod
Can someone suggest how I can fix this so the iPod is recognized and I can have Updater restore the factory settings?
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Have a read the following carefully
http://discussions.apple.com/thread.jspa?messageID=2001071#2001071
Seems that you may need to change your iPod drive no.

PC does not recognize Ipod - Can't mount IPOD error message

Hello everyone,
I was wondering if anyone experienced the same problem with their Ipod as I have. I have tried to play songs on my Ipod through the shuffle songs function but it does not work. The Ipod tries to play one song; however, it will not play it and then it will continue to the next which won't play either and this continues until I just shut off my Ipod. I have tried resetting it and also reinstalling Itunes but it does not help the problem.
A second problem is that my Windows PC does not recognize my Ipod when I plug it in. I have tried so many things to try and solve this including trying to restore my IPOD using the updater but when I keep getting the error message "Can't mount IPOD".
If anyone knows what I can do to try to fix this I am greatly in your debt!
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I had the same problem. Now I have many new ones. Here goes the chain of events 1st iPod did the same exact thing:
1. Was going along my marry way listening to music
2. Music stops playing
3. I look to find my iPod cycling throughe very song but playing none... for an hour.
4. I turn it off.
5. I get home to attempt to restore it but when I plug it up to the computer, it is not recognized, cannot mount, ect.
6. I continue trying to find a way, then it stops going to the "Do Not Disconnect" screen.
7. Well I try it later on today, like 20 mins ago and it does it! Yay! but then it resets itself and it now rests on the apple logo and Windows does not recognize the USB device.
Oh yeah, did I mention I made the trade and got this one SATURDAY. Yeah so it's already broken.
any suggestions?

Can't Mount iPod from IPod Update

I have an iPod and haave followed all the directions to reset it including downloading the latest updates for my computer, itunes, and ipod updater. I also have a 2nd ipod that i can connect fine to my PC. When I try to connect my troubled ipod to my computer the iPod updater locks for a minute or so and then comes back with the error message Can't Mount iPod.
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Try this link regarding your iPod wont mount
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Nano with windows can't mount ipod

My ipod nano says "use itunes to restore. when I try to use the latest insataller i get an error message "can't mount ipod. windows sees the ipod but itunes doesnt. i tried reload itune ver 6.5 and still no success. any help would be greatly appreciated.

Please read this first
http://docs.info.apple.com/article.html?artnum=93426
If it does not work, it could be the problem of your USB port, please try others

Brand New IPod Mini - Can't mount iPod from IPod Updater

Just bought a brand new IPOD mini. When I try to use the IPod Updater, I get an error message "Can't mount iPod".
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Cheers,
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This is a very reasonable strategy. It has been previously used for USB problems with battery charging.
See this link: The iPod Battery Unplugged..
A synopsis of it is as follows:
"For best results, try not to use computer ports to charge your iPod. USB is especially sensitive to how many devices are on it and what the resulting bus voltage is. It may even display the charging icon but not be adding much to the battery. USB versions prior to 2.0 will not charge your iPod (and probably be too slow for its other functions). Even USB 2.0 is limited to 700 milliamps and an iPod "likes" to see one full amp for charging, plus some to spin the HD while mounted. Some (early) iPod models will not charge from USB, period. Some PCs use 4-pin Firewire cables (all Macs are 6-pin) which carry no charging voltage, so they won't work at all for recharging and can allow your iPod to run down and cause serious problems while updating firmware, restoring, or loading songs. Both USB and Firewire require the iPod to be mounted by your computer as an external drive, which means the iPod's HD is spinning, using some of the juice that the battery might like to have. And if the computer sleeps or is turned off, the battery won't charge and in some cases will actually drain through the port circuits. Bottom line: if your ports are not doing a good job of charging your battery, use the wall adapter to charge for several cycles before questioning the battery's credentials. If you have a new iPod which only comes with USB, don't panic; it can work fine. But if you do experience problems, either take everything else off the USB bus (except mouse & keyboard) and/or get an AC adapter."

Folder icon, can't mount ipod in updater, ipod not being shown anywhere

I have reset ipod,uninstalled and reinstalled itunes and ipod, downloaded the latest itunes and ipod updater, and tried to go into updater to restore or update ipod and message has said "service error","internal error", and "can't mount ipod". I really feel helpless and frustrated. Please help me.

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"can't mount iPOD" - unable to restore

Hi,
I would greatly appreciate any advise on the following problem...
My iPOD froze, so I conducted a reset. After the reset the screen displayed an exclamation point and folder icon. After reading the support guidelines on the site I tried the following:
I put my iPOD in disk mode, and fully charged it up (however note that although I have had my iPOD for 14 months the battery still lasts for around 6 - 8 hours).
I ran my version of iPOD updater on my pc which stated "iPOD not readable - needs to be reformatted for use on PC". The only option available to select was the restore option which I tried and the following message was displayed "Can't mount iPOD".
I thought that this message may be because my version of updater and iTunes were old. Therefore, I installed the latest versions - 2005 -11-17 and v6 respectively. However, on trying to run the newer updater again I can't see my iPOD in iTunes, my computer / desktop etc. now even when in disk mode.
Eventually the message "can't mount iPOD" is displayed.
Any idea's on what to try would be great.
Many thanks
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Alright. Let me start off by saying that my iPod issue is resolved. However, before I get to the solution, let me answer other questions raised since my last post.
I did try using a different USB port. I even tried my pc at work and it had the same results. Now, for how I resolved it.
After the last post, my iPod deteriorated to the point that it stopped working altogether. When resetting it, it would just come up with the Apple icon and then turn off. Without getting into all the details, I deduced that it was a bad battery. I invested $25.95 into a DIY battery kit. It was a bit dicey performing surgery on my beloved iPod, but with only minor scarring, I now have a fully functional iPod that syncs with iTunes and functions like new.
I'm not saying all "unable to mount iPod" problems are caused by bad batteries, but it could be one of the causes. Coincidentally, my problems started 16 months after starting to use my iPod. That roughly translates to 400+ charge cycles. That's when Apple says the battery performance will begin to deteriorate. I just wish Apple's SW would have some sort of diagnostics that's more accurate. I got the folder w/ the exclamation point, sad iPod and battery icon pictures before figuring out that I needed a new battery!
Dell Dimensions 2400 Windows XP iPod Clickwheel 40GB

Can't mount IPOD! What a great XMAS GIFT! My computer sees the Ipod but..

I am extremely upset. I have tried the FAQ on this issue to no prevail. The ipod is detected in My Computer, however, Itunes and updater will not detect the ipod. I have reinstalled and reinstalled and have followed the so called idiot proof 5r's. I want this to work, TONIGHT! Please help! In addition, not htis may matter, I have downloaded all new versions of itunes and updater. Updater reurns this message, Can't mount Ipod. However, I can see the ipod as a C: drive in my computer. I have also tied to transfer music files from my computer to the ipod via the send to option while right clickign, It seems to work successfully, however, i can not find them on the ipod itself. If i look into the about section in the ipod, these sogns and videos that i just transfered usign this method do nto appear. Someone please jsut reply and guide me to thsi right directon... the answer may be the best christmas gift yet!

ANYONE who has a there local drive labeled other than c: drive will have this problem. I spent the past 2 hours on the phone with a customer technical representative named Sathish, ID # 7556. He was extremely helpful and would not let me get off the phone until this problem was fixed. THANK YOU SO MUCH! Okay to the point. My main local drive is labeled as F: instead of the typical C: drive configuration. As a result, once the IPOD is connected to the computer, the updater will not recognize the IPOD because of its drive letter being c: APPLE PLEASE TAKE NOTE!
This is a flaw in the updater software. Apple needs to fix this immediately.
To resolve this problem, you need to do the following:
Go to my Computer and right click and select manage. Choose Disk Management and right click the Ipod and change the letter to anything after the letter I: to be safe. Restart the computer. Obviously, make sure you have downloaded the correct and updated version of updater and Itunes. Run the updater. It will recognize it this time. Next, we turned the Ipod into disk mode. This was a bit tricky, we toggled the Hold button, and then held the Menu and Select button until the Apple appears on the Ipod. Once it appears, hold down the Select button, “the middle button” and the play/pause button until t changes to disk mode. It will turn black and white. Then go back to the updater and select restore. Once it is resorted uninstall Itunes. Restart the computer and reinstall Itunes and it will be detected! YEAH!!!! Have fun Ipoding!
Once again, although I expected this product to work right away, and it is Apples mistake with their Ipod updater software, I thank Satish ID# 7556 and I would hope that Apple provide him with a extended vacation, paid of course for his sincere effort to resolve this problem and not blame it on me or my computer, as another Microsoft company often does! Thank you very much and by the way, this Ipod is awesome! Mp3’s. contacts, video and a photo library! I cannot wait till the next Ipod which better have Wifi access instead of plugging everything in! Imagine this, leaving you ipod docked in your car in the garage, you turn on your computer and it automatically updates your Ipod! YEAH!!!! Soon I hope!

IPod won't restore...error message saying "Can't mount iPod"...

I have determined that I need to restore my iPod based on my problem (I manually update playlists and cannot add a playlist because I get an error message saying "The disk cannot be read from or written to.") So I open iPod updater 11-17-2005 to try to restore my iPod and I get an error message saying "Can't mount iPod". I can't restore or update my iPod because of this error message. Can anyone help me? I've been all through the discussions, online help, etc., and can't find this particular error message. Thanks!!

I came to charge my iPod because the battery went low, after few minutes it came on with this do not disconnect, i tried to restore it also says can't mount, it has been exactly two days. I disconnected the iPod and the backlight and the message did not go off until the battery ran out. I also need some help my address is [email protected] Seriously I just got my iPod click wheel 30Gb color display, video, photo.

HT1414 I am trying to restore my Ipod touch 5 generation but I am receiving an error message that says your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no

am trying to restore my Ipod touch 5 generation but I am receiving an error message that says your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no luck till now

If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation

TS3376 I was able to use the findmyiphone app last week, but now I have been getting an error message "Can't load findmyiphone. There was a problem loading the application." please help as we are trying to locate an ipod with pics of a no deceased loved

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Had the same problem and the same message -- was suddenly unable to access icloud apps on my pc, also using Windows 7 and Internet Explorer. After several days of pulling my hair out, decided to try a different browser and was able to get in by using Firefox instead of Internet Explorer. Hope this helps.

Error: can't mount ipod

Hey,
I have a 1st generation 20GB ipod and when i try to update/restore an error comes up that says can't mount ipod.
Also when the ipod and the computer are connected it say's it's charging but My ipod doesn't come up in Itunes. I try to export my library but nothing happpens yet my ipod always says do not disconect
HELP ME!
HP pavilion 7940 Windows XP

If your iPod is recognized in "my computer", changing the drive letter can sometimes resolve this issue.
Click on control panel/admin tools/computer management/disk management/right click on the iPod to re-assign the drive letter.
Choose something lower down the alphabet, say 'M' or something similar.
The iPod can be confused by any other storage devices assigned a similar drive letter even though they may not connected at the same time.

Ipod updater can't mount ipod

Hi everyone, I get the folder with the exclamation mark picture so I'm trying to restore my ipod.
The problem is, when I connect my ipod and run the program, I get an error that says, "can't mount ipod."
Any ides?

I had the same problem today; I tried reformatting, updating, disconnecting and reconnecting to the computer, restarting the computer. I had gotten the exclamation point icon, the apple icon and a check mark but I could not get get past the "can't mount" message. I finally found one suggestion on the discussion panel that said as a last resort to "gently" drop the Ipod onto the floor from waist level. I put my Ipod in the soft-sided case and dropped it twice. The second drop solved the entire set of problems I was having. The hard drive had been clicking through all the procedures I tried and immediately quieted, I reconnected, reformatted and was good to go!

Error Message: "Can't mount iPod"

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