Error message: "Cannot connect to ITunes Store". What is the remedy?

I cannot log in to ITunes and get an error message

This discussion might help you
https://discussions.apple.com/thread/4309531?start=45&tstart=0
It's always helpful to explain what you are trying to do and what has ahhpened.  And was it working before etc.

Similar Messages

  • HT204003 when I try to launch passbook I get an error message cannot connect to itunes store

    When I try to launch Passbook, I get an error message "Cannot connect to iTunes Store"

    I get the same error message when I try to launch Passbook.  I know my wireless connection is working because I can access the iTunes Store via the Music application as well as the App Store.

  • OS 6: Downloaded OS 6. Error message "Cannot connect to Itunes store" when attempting to access the App Store

    After downloading OS 6, receive this error message "Cannot connect to Itunes store"  after attempting to access the App Store. I can access Itunes. Advise

    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Could be you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Sometimes when I'm trying to download an app from the app store when it is trying to load I get the error message cannot connect to iTunes store.   I am on the internet.  Any ideas?

    Sometimes when I'm trying to download an app from the app store when it is trying to load I get the error message cannot connect to iTunes store.   I am on the internet.  Any ideas?

    I have the same issue.  How did you solve it?

  • When try to update apps, put my password in it comes up with error message, cannot connect to iTunes store? Same for new apps too?

    I have tried to correct error message by updating iPad, iTunes and security but still get same message "cannot connect to iTunes store?

    it only happens for previous purchases - if you have a computer you can try to download your purchase history there and then just sync them to your device - http://support.apple.com/kb/ht2519 - http://support.apple.com/kb/ht1386.

  • HT4623 My IPad will no longer connect to Itunes store. I get error message "cannot connect to Itunes store".

    When I try to connect my IPad to ITunes store, I get a message "cannot connect to ITunes store".

    Hello, Darktowerfan1. 
    Thank you for visiting Apple Support Communities. 
    Here are a couple articles that I would recommend going through when experiencing this issue. 
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iOS: Unable to use webpages or services that require cookies
    http://support.apple.com/kb/TS4207
    Cheers,
    Jason H. 

  • HT203163 I cannot update various games/apps. When I attempt with my correct password, I get message "cannot connect to Itune store".what to do?

    I cannot update various games/apps on my ipad. When I attempt to update using my correct Apple ID and password, I get message "cannot connect to Itune store".
    How to fix?

    Hello, Olliegirl1. 
    Thank you for visiting Apple Support Communities. 
    When experiencing issues connecting to the iTunes store on an iOS device, here are the troubleshooting steps that I would recommend going through. 
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jason H. 

  • HELP! when I click on App Store from my desktop, I get an error message: "Cannot connect to iTunes Store". What does this mean?

    After I get the abovemention error message, the only option I have is to click "OK". Doing that gives me a white blank screen with the only option to "Cancel". Clicking on that brings up an Update screen to update an app I never downloaded. What's going on? How do I get rid of this?

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Ipod -error message cannot connect to iTunes Store

    Trying to access iTunes Store on ipod but error message says cannot connect to iTunes Store.
    WiFi is working fine. Safari works fine. Please let me know why I can not access iTunes!
    I'm trying to download the Media Remote App on my ipod throught the iTunes Store but I am unable to.

    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
    Can't connect to the iTunes Store

  • Error message: "Cannot Connect to iTunes Store" ?!

    I just got my iPhone 4s on Saturday and it's been working fine.  I've been able to download apps, no problem, except today-- when I try to download apps from the app store, it gives me a message saying "Cannot Connect to iTunes Store."  Am I doing something wrong??  I powered off and it still doesn't solve the problem.

    Did it last the whole day or just recently? Sometimes it can be a temporary problem with iTunes, but if it's been for the day, then it may probably be another problem.

  • I am trying to purchase something within an app and it tells me to contact itunes support to complete this transaction then it says cannot connect to itunes store what is the solution

    What is my solution

    Welcome to the Apple Community.
    Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

  • TS1424 "Cannot connect to iTunes Store" - what's the problem?

    I am unable to buy apps or update apps from the iTunes Store. Internet works. Gmail freezes when I click on links.

    HI there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    -Griff W.

  • HT1491 Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?

    Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?

    Hi Velvalee,
    While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
    Cheers!
    - Ari

  • My phone keep asking me to sign in to itunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?

    my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
    Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID).  If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

  • When i am in ibooks if i go to store i get an error message "Cannot connect to itunes".

    when i am in ibooks if i go to store i get an error message "Cannot connect to itunes".

    ps - only when I tap browse.  Everything else seems ok

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