Error message "Cannot find Microsoft Word installed on your system"

Question

The problem occurred on RH8 (with all latest updates) on Windows Vista (SP2).
Hi,
I suddenly encountered this error this week, when attempting to generate printed documentation, and finding I couldn't.
I found a previous very long thread and trawled through the many alternatives to try and fix the problem.
http://forums.adobe.com/thread/244420
Only 2 weeks ago I was very happily generating printed documentation and couldn't understand why I was suddenly experiencing this issue.
I've had the odd problem with opening cetain file types since an automatic upgrade to Open Ofice within the last two weeks, so thought it might be connected to that. (I know (!) but I need Open Ofiice to edit docs from our non Windows users.) All attempts to uninstall and re-install RH, as well as Open Office had no effect.
Having looked at Peter Grainge's site (http://www.grainge.org/pages/authoring/printing/print_issues.htm#word_issues), I requested a copy of the MPJ2DOC.dll file from Peter, which he kindly sent me.
I'm extremely happy to say that this has resolved the issue.
I wanted to put a more recent posting on the forum, in case anyone else suddenly gets the same problem in a more recent version of RH8.
Thanks to Peter for his excellent site & help.
Regards,
Feebeegeebee

Answer 1

First, thanks to Wkugelman for this new initiative. I think
we are a big step nearer, but not quite there yet.
Nitabeck wrote
quote:
If I manually type in the path to the shortcut, RoboHelp
tells me the path is invalid.
This happens to me on XP too, so there must be some other
problem. I do have adminsistrator rights on this PC. Here's what I
do
1) Find WINWORD.EXE and create a shortcut to it on my
desktop. I rename it to WINWORD.EXE
2) In RH. Menu:Tools > Options > Tab:Tool Locations
> Pane: HTML Editors
3) Select the line Word 2003 and click the Edit... button to
change the path
4) I get a popup called HTML Editor with Word 2003 grayed out
above, and a path selector text box below.
5) Now it doesn't matter whether I use the path browser icon
and navigate to my new shortcut, or whether I enter the path
manually. When I click OK I get a popup saying the path is invalid
or I return to the HTML Editor popup but the path to Word has not
changed (it remains C:\Program Files\Microsoft
Office\OFFICE11\WINWORD.EXE ).
Notes: It doesn't matter whether the path is on C:\ where
Program Files (with Office11 And Adobe Robohelp 7 reside), or on
D:\ where my "My Documents" directory is with subdirectory My
Robohelp projects.
I have also played around with the two radio buttons at the
bottom of the Tool Locations tab:
* Auto-select editor and
* Use default editor
But to no avail. Can someone explain what these options
change?
If protections on the OFFICE11 directory or Winword
executable are the problem, wouldn't it be simpler to loosen these
so that RH can use it?